---
description: Tudo sobre CityGro: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: CityGro - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Fidelização de Clientes](/directory/10031/customer-loyalty/software) > [CityGro](/software/141114/citygro)

# CityGro

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> Solução de marketing e retenção de clientes que ajuda com recursos como marketing por mensagens de texto, formulários digitais, renúncias e muito mais.
> 
> Verdict: Rated **4.4/5** by 18 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa CityGro?

Solução de fidelidade do cliente desenvolvida para PMEs aumentarem a lealdade dos clientes e ajudar os clientes empresariais a se desenvolverem em sua estrutura atual.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 18 Avaliações |
| Praticidade | 4.3/5 | Based on overall reviews |
| Suporte ao cliente | 4.2/5 | Based on overall reviews |
| Relação qualidade/preço | 4.1/5 | Based on overall reviews |
| Recursos | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: CityGro
- **Location**: North Salt Lake, EUA
- **Founded**: 2011

## Commercial Context

- **Preço inicial**: 75,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Estados Unidos

## Recursos

- Assinatura online
- Banco de dados pesquisável
- CRM
- Cartão Fidelidade
- Gestão de recompensas
- Modelos personalizáveis
- Programa de fidelidade
- Terminal de renúncia

## Opções de suporte

- Bate-papo

## Category

- [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software)

## Categorias relacionadas

- [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software)
- [Software de Declaração de Renúncia](https://www.capterra.pt/directory/31377/waiver/software)

## Alternativas

1. [Smartwaiver](https://www.capterra.pt/software/168238/smartwaiver) — 4.8/5 (51 reviews)
2. [ROLLER](https://www.capterra.pt/software/164715/roller) — 4.2/5 (145 reviews)
3. [WaiverSign](https://www.capterra.pt/software/184198/waiversign) — 4.8/5 (97 reviews)
4. [Wherewolf](https://www.capterra.pt/software/178859/wherewolf) — 4.5/5 (42 reviews)
5. [Kangaroo](https://www.capterra.pt/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews)

## Avaliações

### "This product is super easy to use. Offers a lot of options." — 5.0/5

> **Kristy** | *9 de janeiro de 2018* | Recommendation rating: 9.0/10
> 
> **Vantagens**: I like that I am able to track my customers and send them text or emails from the software. There are many options available for what it is you want to keep track of.
> 
> **Desvantagens**: Customer support sometimes has a lag on getting back to us with issues. I have worked personally with one person who is super awesome and nice but sometimes takes a while to get back in touch.

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### "Great Product Idea" — 4.0/5

> **Kristy** | *16 de janeiro de 2017* | Entretenimento | Recommendation rating: 8.0/10
> 
> **Vantagens**: How easy it is to use and store stuff
> 
> **Desvantagens**: the fact that ours keeps freezing or wont always save the files
> 
> I love the idea of the product. The fact that we can send out text, and emails to our customers. The way it tracks them and makes it easy for us to look them up. My only complaint is that sometimes our ipads have issues and freeze. We are in the mix of working with someone to try and figure out why this is happening.

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### "I use this at my store for a kiosk for customers to check in." — 3.0/5

> **Samantha** | *24 de abril de 2018*
> 
> **Vantagens**: I like the accessibility and some of the features, it is easily customizable and it stores a lot of information from customers.
> 
> **Desvantagens**: There are a lot of glitches and it is difficult to get a problem fixed through customer service, all repairs take at least two weeks.

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### "Great customer service and product" — 5.0/5

> **Angie** | *22 de junho de 2018*
> 
> **Vantagens**: Software is very easy to use if you are creative enough to make it work for your business. We captured 40,000 contacts in 40 years and are able to reach out to customers via email newsletter and text. Our biggest advantage is bringing customs in for their birthdays with a discount coupon. They always bring friends\! Thanks to Citygro I was able to sell my business with a huge customer list\!
> 
> **Desvantagens**: Having to make sure codes work with our website but that's more of an issue with our website developer.

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### "works good for what it does for the most part. glitches sometimes so need to be patient" — 4.0/5

> **Joshua** | *18 de janeiro de 2018* | Recommendation rating: 7.0/10
> 
> **Vantagens**: software works when it work it works well convenient to support what it is used for easy navigation and customer friendly. keeps necessary info as needed
> 
> **Desvantagens**: when software has problems troubleshooting and support are lagging. random updates require further training to get started up again
> 
> for the most part it does what it is supposed to do. Support and trouble shooting can be difficult to get if not further trained

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## Links

- [View on Capterra](https://www.capterra.pt/software/141114/citygro)

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| de-CH | <https://www.capterra.ch/software/141114/citygro> |
| en | <https://www.capterra.com/p/141114/CityGro/> |
| en-AE | <https://www.capterra.ae/software/141114/citygro> |
| en-AU | <https://www.capterra.com.au/software/141114/citygro> |
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| fr-CA | <https://fr.capterra.ca/software/141114/citygro> |
| fr-LU | <https://www.capterra.lu/software/141114/citygro> |
| pt | <https://www.capterra.com.br/software/141114/citygro> |
| pt-PT | <https://www.capterra.pt/software/141114/citygro> |

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