My limited use review

Avaliado em 04/04/2017
Norman B.
Project Manager
Construção, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
3 / 5
Praticidade
3 / 5
Recursos e funcionalidades
3 / 5
Suporte ao cliente
2 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I have been attempting to use Timesheet mobile for the past 30 days, but have found that the program has not been consistent on the way it opened each day, some days I could go into the manager section to punch in my crew and some days I had to use My TSM. This section was also non consistent and some days it took up to 30 minutes to punch in 3 men.
I used to be able to punch in the men under the manager section and go into MyTSM to correct time cards if need be. Yesterday I could not get into the My TSM section to change job numbers when the men changed jobs.
Last night I forgot to punch out the men, so I did it this morning when I got to work, but again this morning, I cannot get into My TSM to correct e time cards.
If the Admin Assistant has to do all the corrections for the entire company, this program is more labor burdened that paper time cards.
Thank you

Desvantagens: It does not work consistently and is very time consuming on the job sites trying to figure out what is required to punch in the crew each morning. Some mornings it took up to 30 minutes, then I had to go back into time sheets to correct start times.

Good product, great customer service

Avaliado em 07/11/2017
Betsy K.
Office Manager
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço

Vantagens: Software is easy to use and is a helpful in keeping track of the movement of our maintenance staff and for recording hours worked.

Desvantagens: Sometimes where there is a update, there is a slight glitch in the application that causes problems for my guys in the field.

Our experience has been very good

Avaliado em 24/10/2017
Avaliador Verificado
President
Construção, 201-500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Benefits are it fits our needs better than the previous software we were using. I like all of the features offered, and it's worked well to this point.

Vantagens: Easy to use software that allows us to geo fence customer properties, which makes it easier for employees to log in and out of the system. Integrates with QB which is a definite plus.

Timesheet Mobile---making timecards a thing of the past

Avaliado em 13/12/2018
Maggie W.
Event Coordinator
Vinhos e licores, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: I love that I can clock in and out from the convenience of my phone. Some days I work from home, so it's great that I don't have to email my boss to track my hours or try to remember to edit them the next day. Also, on the rare occasion that I get to work before the keyholders are there to open the office, I am able to clock in from my phone and start my work, without being penalized for some one else's tardiness.

Desvantagens: I can't think of too many cons. The clock in/out aspect can sometimes be wonky, i.e. sometimes I get clocked in twice when I'm actually trying to clock out, which adds a step more for my payroll administrator.

Best investment we've made

Avaliado em 07/12/2016
Troy K.
Co-Owner
Hotelaria, 13-50 funcionários
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Before timesheet, we relied on verbal confirmation of hours worked. Sometimes people are people and don't tell the truth. Well, it would catch us when a client would call about the bill and say, 'Sara wasn't here until 3 pm, I came home at 2:30 and she was gone!' - ARG! - that made us crazy, but there was no way to tell when they arrived or left a job site. UNTIL Timesheet Mobile - I know this may sound like a commercial but it's not. Timesheet has completely changed our management's confidence about the punctuality of staff and the duration of job tasks. We're about to set-up the downloading of a file of the days 'punch's' so we can in one fell swoop import them into our Filemaker Pro solution and have all in's and out's 'automatically' entered. I just cannot say enough about the software AND the company. I've called numerous times and they have always been there and even taken a couple of suggestions about the smartphone app! - hands down. - Just Great!

Vantagens: everything

Amazing useful app!

Avaliado em 28/05/2019
Mimi J.
manager
Serviços de Facilities, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We can track our employees and we know what to charge our customers. We can also calculate travel time and revenue. The customer service at Timesheet Mobile is phenomenal.

Vantagens: this app is easy to use, the dashboard is user friendly and it has many different possibilities. You can adjust different options for different employees. The reports are clear. Also the geofencing is a major plus.

Desvantagens: there is nothing that we don't like about this app

Resposta dos fornecedores

por Timesheet Mobile em 29/05/2019

Hi Mimi,

Thank you for the 5 star review!
Glad to hear Timesheet Mobile is helping your company manage your mobile workforce.

Thanks again,
Timesheet Mobile Team

Great tool and software for timesheet entry

Avaliado em 01/10/2018
Arnold H.
Project Engineer
Construção, 1001-5000 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: Timesheet mobile is a great way to manage timesheets online and go paperless.

Desvantagens: the interface could be better, but navigating the app isn't that hard.

Resposta dos fornecedores

por Timesheet Mobile em 26/12/2018

Hi Arnold,
Thank you for the nice review! We just released our redesigned User Interface and it is really nice. Keep the feedback coming and help us make Timesheet Mobile the best solution for workforce management.

Timesheet Mobile Team.

Project Manager

Avaliado em 03/04/2017
Christopher L.
Project Manager
Construção, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Timesheet Mobile is a true business partner that is flexible and responsive to our needs. Their software has enabled us to become more efficient, more aware and better prepared for our work week. The monthly savings is just the cherry on top. Thank you Timesheet Mobile!

Vantagens: The Geo Fence and Scheduling

Desvantagens: Timesheet mobile has enhanced how we do business on so many levels I don't really have anything to say about the least part of this program.

Very Frustrated

Avaliado em 07/12/2016
Amy W.
Fonte da avaliação 
1/5
Geral
1 / 5
Praticidade
1 / 5
Recursos e funcionalidades
1 / 5
Suporte ao cliente
1 / 5
Relação qualidade/preço

Comentários: A number of things.
1. Any reported problems are dismissed at "syncing issues" and never actually addressed or fixed, so I just quit calling.
2. Customer service seems empathetic when I call, but nothing gets done. I have asked for a feature to be updated for a year now and all I get is "it's in the queue." and "how much of a deal-breaker is it?" Seriously? And then I never hear from anyone again. Nobody EVER follows up on problems I have reported.
3. I asked for training on the new interface and made an appointment to do so. The person with whom I was to train blew off the appointment, so I never received that training, that day or ever. They never called to reschedule.
4. The phone numbers for employees DO NOT sync from QB to TSM. I must manually enter them to get their apps to work.
6. The battery draining this app does...the GPS is out of the question to get accurate punches, so the fencing is useless, which is one of the reasons I bought the service.
5. Every single pay period I must go in and adjust times and delete double entries and otherwise make things legible for my accountant to read. This does not help me.
Overall, I have become more and more frustrated with this app. I am switching as soon as I can.

Resposta dos fornecedores

por Timesheet Mobile em 01/04/2017

This reviewer was running an obsolete version of our software and did not wish to use our latest version that addressed these concerns 2 years ago.

So far it has been very positive

Avaliado em 27/09/2017
Cathy H.
Corp Accounts Manager
Construção, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: The ability for our field employees to accurately record their time and to be able to monitor and review their time. No need to print out spreadsheets for the managers to review it can all be done on line reducing the amount of time spent by all on time cards.

Vantagens: How easy and user friendly it is and how little training of our employees was needed to use the application.

Good light software with big on functions

Avaliado em 24/12/2018
Vaibhav M.
Estimator
Construção, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: Most important part of this software is mobility. Making people to do time sheets is most difficult task. Working professionals do forget to get the time sheet done, as its a task where actual laptop or a computer is needed, this software gets rid of it all and time sheet could be done in matter or seconds. Highly recommended for all business types

Desvantagens: Some times GPS tag doesn't work as intended. May be due to poor coverage or may be due to software code. But this happens 1 in 1000 times, which is pretty much negligent

Resposta dos fornecedores

por Timesheet Mobile em 26/12/2018

Hi Vaibhav,

Thank you for the 5 star review and for recommending Timesheet Mobile for all businesses!

Timesheet Mobile Team

Easy to set up and understand with the functionality that we need

Avaliado em 13/08/2017
Jimmy G.
General Manager
Publicidade e marketing, 2-10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Don't have to manually track time

Vantagens: Geofence alerts and notifications when someone crosses a fence. However it would be cool to auto check in or checkout of a geofence

Desvantagens: UI is a little dated and hard to manoeuvre and I would like to see if it will automatically checkout or check in on entering a geofence

convenient and simple at its finest!

Avaliado em 08/05/2017
Yulia K.
General Manager
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: The promptness from the notifications provided by the app.

Vantagens: The notifications to punch-in once you arrive within a certain mile-radius of work. Keeps the employees on-time for work.

Timesheet mobile is a good tool for tracking hours for a team/ individual or a consultant.

Avaliado em 27/09/2018
Zohair H.
VDC Engineer
Construção, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
3 / 5
Recursos e funcionalidades
3 / 5
Suporte ao cliente
3 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: It can be controlled by the admin or any individual within the organization based on access granted. Its can be linked to calendar. It organizes and generates systematic reports with can be help for maintaining the record. Also helps when linked with payroll externally. Timesheets generated by a admin can be controlled for different projects.

Desvantagens: It limits its use to timesheet. For many other software like CMIC it is one of the features of many. For big organizations it might serve the purpose.

Easy to use!

Avaliado em 19/04/2017
Lidia C.
Site Administrator
Consultoria de gestão, 201-500 funcionários
Fonte da avaliação 
3/5
Geral
3 / 5
Praticidade
1 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Personally I would like to see some more options/ selections. I and have submitted my request to my corporate office. I'm not sure of the progress on this. I will get with my corporate office about it.

Vantagens: Easy to use.

Desvantagens: Sometimes it does not work. Freezes and kicks' you out frequently.

Good Value

Avaliado em 12/12/2016
Steve R.
Manager
Imobiliárias, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Good value in capturing time sheets and employee locations. Integrates well with QuickBooks Desktop.

Vantagens: geofencing job sites

Desvantagens: Could have easier scheduling.

The software is not performing as promised. Support does not get back.

Avaliado em 26/06/2017
Shauna D.
Property Manager
Usou o software para: 1 a 5 meses
Fonte da avaliação 
3/5
Geral
3 / 5
Praticidade
2 / 5
Recursos e funcionalidades
1 / 5
Suporte ao cliente
1 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: ability to tack employees. Appreciate all of the features that are offered and promised. See great potential to make administration more accurate and efficient.

Desvantagens: can't record notes and fences are too large. The product does not fulfill the marketing promises and support is either non-existent or inflexible.

It prompt my enployees to check in blocks before they arrive, sonis not so accurate

Avaliado em 16/05/2017
Juliano E.
President
Usou o software para: 1 a 5 meses
Fonte da avaliação 
3/5
Geral
3 / 5
Praticidade
1 / 5
Recursos e funcionalidades
1 / 5
Suporte ao cliente
2 / 5
Relação qualidade/preço

Vantagens: Makes easier to do accounting and payments for my employees, and keep them in check supposdely but i have my doubts.

Desvantagens: I am paying more than before as a business owner, i am not sure that is worth it, as the software is not so accurate. I might go back to my old system

Easy to use

Avaliado em 20/07/2019
Juan P.
Owner
Automotivo, 2-10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
3 / 5
Recursos e funcionalidades
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: Simple interface and it is easy for my employees to log time.

Desvantagens: Somewhat basic features. Nothing terribly fancy.