18 anos ajudando empresas portuguesas
a escolherem o melhor software

Sobre Motive

O KeepTruckin é a plataforma de gestão de frotas que conta com a confiança de mais de 500 mil motoristas e 55 mil frotas.

Saiba mais sobre o Motive

Vantagens:

I like that this program is easy to use. Prior to our Company switching to a different program that integrated with our Company radios, and GPS, our drivers used KeepTruckin.

Desvantagens:

We had to stop trucking due to truck and medical reasons. I contacted Keep Truckin and they refused to suspend my account.

Notas do Motive

Pontuação média

Praticidade
4,4
Atendimento ao cliente
4,4
Recursos
4,4
Relação qualidade/preço
4,2

Probabilidade de recomendação

8,1/ 10

O Motive tem uma classificação geral de 4,5 em 5 estrelas com base em 1 669 avaliações de usuários no Capterra.

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Filtrar avaliações (1 669)

Eugene
Owner/Operator
Usuário do LinkedIn Verificado
Transporte rodoviário e ferroviário, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Dishonesty

1,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Michael
Michael
owner, EUA
Usuário do LinkedIn Verificado
Transporte rodoviário e ferroviário, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

terrific

5,0 há 3 anos

Vantagens:

ease of use. the simplest and best ELD and GPS on the market

Desvantagens:

cant think of anything negative truthfully

Resposta do Motive

há 3 anos

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

Justin
Safety and Compliance, Canadá
Transporte rodoviário e ferroviário, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Motive to Move

5,0 há 12 meses

Comentários: Motive was easy to set up with our client specialists, and great support during the set up of the program for our company. Any questions or concerns they answer as best as they can, and if it is a new issue they work on resolving it ASAP.

Vantagens:

Great customer support 24/7. They also have a community board where other users can discuss issues or concerns that they ran into on Motive, and how they solved the issue. Motive is active on this as well, answering any concerns as well as they can.

Desvantagens:

The only concern i would say about motive is that it is not a satellite telematics service. In long haul trucking we travel to a lot of areas where there is no cell service, and this leads to issues/concerns with tracking the unit.

Resposta do Motive

há 10 meses

Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗

Joel
Driver, EUA
Transporte rodoviário e ferroviário, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Good alternative to the big bulky ELD screens

3,0 há 5 meses

Comentários: I like the motive ELD app is convenient. You don’t have to get a big bulky screen installed in your work truck and the app is very user-friendly. However, the financial tactics could be better. Inform the customer about the lump sum fee instead of telling them great price.

Vantagens:

You can use your cell phone instead of the big clock screen that you had to get installed in your semi truck

Desvantagens:

The one thing I don’t like about motive is their financial tactics. They’ll tell you a great price, but they failed to inform you that you have to pay a lump sum fee.

Resposta do Motive

há 5 meses

Hi Joel S, Thanks for the constructive feedback. This information helps us determine what improvements we need to make. Your feedback is extremely important to us and it's incredibly rewarding to know that our efforts are making a positive impact. Please feel free to reach out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you. Regards, Bobby Young

Tim
Logistics Director, EUA
Materiais de construção, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

High quality, great features and reports, and easy to use.

5,0 há 4 meses

Comentários: Support from Motive has been great. They have good training and technical documentation. Everything works as it should with nice features and reports. No complaints whatsoever.

Vantagens:

We use the Motive Dashcam and Omnicams on our fleet of trucks. There are plenty of features to cover everything needed. What I like best is how easy it is to maintain everything on their website. Finding video clips is very intuitive and having that video documentation is invaluable when needed.

Desvantagens:

I haven't really found any negatives so far.

Resposta do Motive

há 4 meses

Thank you so much for your kind words, Tim! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Regards, Gary Smith Motive Support

Renee
Safety Officer, Canadá
Construção, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Motive is a great tool to manage your fleet!

5,0 ano passado

Comentários: Overall we are very impressed with Motive and will continue using it to boost our Preventative Maintenance program, lone worker program, and help us to remain compliant with regulations.

Vantagens:

We like that we can see details such as speeds, infractions, hazards, and maintenance items all in one place. Motive helps us to keep our drivers safe, while remaining compliant with regulatory bodies. Our preventative maintenance program has been greatly improved with the notifications of mechanical issues that may arise.

Desvantagens:

The only con to Motive would be when the GPS signal drops. Unfortunately operating out of northern Canada, it can get patchy with reception and occasionally that does affect the performance of the GPS.

Resposta do Motive

ano passado

Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗

Manu
Owner Operator, EUA
Transporte rodoviário e ferroviário, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas anteriormente:

Good and bad

3,0 ano passado

Comentários: I have been their customer for almost 2 years. They call me many times and Thats how I got their ELD and Dashcam. Unfortunately trucking business is went to a bad situation and I had to close down my business. Even if I was a good customer and I explained what is going on they didn’t even refund anything. I pay yearly and now they are saying I am in contract with 3 years and I have to pay next year also again because they can’t help anything with. I am advising everyone before you sign up with this company. They are not user friendly as you think. They give lots of wonderful words to make you sign with them but once you signed up they act differently. Beware about this matter please

Vantagens:

Service and functionality is good. It never got stuck in between.

Desvantagens:

About price and contract. Little bit pricey and once we signed with them they are not flexible or user friendly as we think.

Resposta do Motive

ano passado

"Hi There, we are sorry to hear that you did not have a great experience. Can you please send us a note at [email protected] or on our 24/7 Support Helpline (855) 434-3564 so that we may connect and provide you with a timely resolution. Thank you.

David
Sales Agent, EUA
Automotivo, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Mavis My Way

5,0 há 6 meses

Comentários: It's been a good experience so far. The web runs smooth

Vantagens:

I like the fact I can put in the destination address and it gives me the ETA

Desvantagens:

The look of the app and website is just dull, with not much color

Resposta do Motive

há 5 meses

Thank you for the wonderful review, Mr. David! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Mark
Owner operator, EUA
Transporte rodoviário e ferroviário, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Customer service is no good

5,0 ano passado

Comentários: Customer service reps are hard to understand due to them not speaking clear English.

Vantagens:

I liked the app and how easy it was to access everything.

Desvantagens:

I disliked the gas card. You have to pay it back every other day instead at the end of the week.

Resposta do Motive

ano passado

Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗

Avaliador Verificado
Usuário do LinkedIn Verificado
Alimentação e bebidas, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Owner Operator using the app.

5,0 ano passado

Comentários: Like I said it's very easy to use and the logbook never glitches and the camera always has quality and easy to get a video when you need one

Vantagens:

The app and the devices never give me any problems as long as been using it. I prepaid for two years and now I don't have to worry about any monthly payments.

Desvantagens:

My old app use to let me change the status from driving or to pc. Motive makes u stop for like 2 seconds before you change toys status.

Resposta do Motive

ano passado

Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!

Stephanie
Safety Director, EUA
Transporte rodoviário e ferroviário, 51 - 200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Safety Director

3,0 há 6 meses

Comentários: Decent. Gave me what we needed for right then but not long term.

Vantagens:

An electronic option for paper logs to help drivers feel in everything that they are supposed to.

Desvantagens:

Customer Service and the fact that they are still working on a lot of features.

Resposta do Motive

há 5 meses

Hey Stephanie! We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564. Thank you!

Avaliador Verificado
Usuário do LinkedIn Verificado
Transporte rodoviário e ferroviário, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Motive and the value it brings

5,0 há 8 meses

Vantagens:

How it accurately tracks your progress, hours of service, safety violations,and the truck routes to shippers and receivers.

Desvantagens:

Its a great product. There's nothing to not love about Motive

Resposta do Motive

há 8 meses

Thank you for your glowing review! We're thrilled to hear that you value Motive's accuracy in tracking progress, hours of service, safety violations, and truck routes to shippers and receivers. It's wonderful to know that you find our product meets your needs so well. If you have any further questions or need assistance, please don't hesitate to contact us at [email protected] or call our 24/7 Support Line at (855) 434-3564. We're always here to help!

Devlin
Driver, EUA
Transporte rodoviário e ferroviário, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Motive is easy

5,0 há 4 meses

Comentários: I have had motive for 4 yrs now and overall its been easy to navigate and edit .

Vantagens:

Easy to edit time when you forget, many times i forget to log my trips but i find easy to edit and get my logs correct.

Desvantagens:

Sometimes it disconnects from the unit inside the truck.

Resposta do Motive

há 4 meses

Thank you so much for your kind words, Devlin! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Regards, Russell Cook Motive Support

Scott
Parts Manager, EUA
Transporte rodoviário e ferroviário, 1 001 - 5 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Big tool with minimal componenets

5,0 há 6 meses

Comentários: Customer support is excellent, web and app content great, especially the ability to manage the fleet from the phone app. In vehicle cameras are excellent and the ability to set adjust or remove parameters you want monitored

Vantagens:

The ability to track and locate fleet vehicles and drivers while managing their driving habits

Desvantagens:

bluetooth connection can be a bit glitchy at times

Resposta do Motive

há 5 meses

Thank you for the wonderful review, Mr. Scott! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Cora
Assistant Manager, EUA
Transporte rodoviário e ferroviário, 501 - 1 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Motive Can Be Helpful

4,0 há 6 meses

Comentários: It could be better, so far, no major issues

Vantagens:

Motive is a convenient way to report defects

Desvantagens:

There is a lot of lag. Real time tracking is off at times.

Resposta do Motive

há 5 meses

Hey Cora! Thank you for the wonderful review! It's great to hear that you appreciate our service. We do understand that a Lag or Tracking issue sometimes causes issues for our customers. We take your feedback very seriously and are always working on it to improve customer experience. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Veronica
DISPATCHER, EUA
Construção, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great Features

5,0 há 6 meses

Comentários: very helpful, has a lot of information and details I need to check on the drivers

Vantagens:

real time updates, truck information, driver information.

Desvantagens:

I think I like everything , it has all I need

Resposta do Motive

há 5 meses

Thank you for the wonderful review, Veronica! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Robert
Associate GM of Logistics, EUA
Logística e cadeia de fornecimento, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Love Motive

5,0 há 6 meses

Comentários: Love it. Easy to learn and get used to.

Vantagens:

On point live access. Easy to track where the driver's are.

Desvantagens:

A little slow buffering. Sometimes it takes a while to load.

Resposta do Motive

há 5 meses

Hey Robert! Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564. We will be more than happy to assist you.

Mike
General Manager, EUA
Construção, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

General Manager

5,0 há 6 meses

Comentários: Positive. I feel that Motive is a company that cares deeply about it's customers.

Vantagens:

Great Product. Great Support. The Marketing campaign is spot on!!!!!!!!

Desvantagens:

I've looked hard to find something but, as of yet, it is fantastic.

Resposta do Motive

há 5 meses

Thank you so much for your kind words Mike, and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future!

Siegfried
Safety officer, Canadá
Transporte rodoviário e ferroviário, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Highly recommended

5,0 ano passado

Comentários: Makes the day to day so much easier in managing a fleet of trucks and keeping things rolling

Vantagens:

Easy to use, driver friendly, you can notify different departments about different areas needed to keep things rolling smoothly

Desvantagens:

No complaints everything works in real time

Resposta do Motive

ano passado

Thank you for the wonderful review, Siegfried! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Donald
Driver, EUA
Transporte rodoviário e ferroviário, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

My Thoughts

5,0 ano passado

Comentários: My overall experience with motive is pretty good

Vantagens:

Very easy to use and one of the most popular brands

Desvantagens:

The cost is a bit much compared to other brands

Resposta do Motive

ano passado

Thank you for the wonderful review, Donald! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Waninahi
senior administrative assistant, EUA
Logística e cadeia de fornecimento, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Effective site

5,0 há 6 meses

Comentários: 10 out of 10. It is a very useful site to use on a daily basis

Vantagens:

we use motive every day and I love it. using it daily really helps when determining job sites and decision making.

Desvantagens:

the ability to fast forward and go back to see what we watched or speed up or skip

Resposta do Motive

há 5 meses

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Andrew
Warehouse Manager, EUA
Empacotamento/Entrega de mercadorias, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great Insight

5,0 há 7 meses

Vantagens:

It gives you notifications for real time updates with our drivers

Desvantagens:

Sometimes you get spam emails, but nothing crazy.

Resposta do Motive

há 7 meses

Thank you for your review! We're glad to hear that you appreciate the real-time notifications for driver updates. We apologize for the inconvenience caused by occasional emails and are working on improving this. If you have any questions or need assistance, please reach out to us at [email protected] or call our 24/7 Support Line at (855) 434-3564. We're here to help!

Jim
Owner, EUA
Alimentação e bebidas, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Motive

3,0 ano passado

Comentários: we have had problems trying to keep the system up and running and have simply given up on using the web cams. Service has been less than expected

Vantagens:

We were forced to use the ELDs. We did not choose to use them. The drivers found it difficult to adapt to it and have become used to it.

Desvantagens:

The lay out is constaintly changing and for the most part, trying to get assistance is next to impossible. The equipment is unreliable and to expensive.

Resposta do Motive

ano passado

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

Jaspal
Logistics specialist, Canadá
Transporte rodoviário e ferroviário, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Trucking specialist

5,0 ano passado

Comentários: Good live GPS,fleet management and is easy to use.we get bundle of features in one software.must for trucking companies.

Vantagens:

Easy to use.value for money as well.great product

Desvantagens:

we have been using motive since 2020 and till date we are satisfied with all its features.

Resposta do Motive

ano passado

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Bryant
Truck Driver Owner Operator, EUA
Transporte rodoviário e ferroviário, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Motive is great ELD & has many other services!

5,0 ano passado

Comentários: My overall experience with Motive has been really well.

Vantagens:

I like that when I call Motive they are friendly, professional, & experts of their products & services.

Desvantagens:

There is not much that I don’t like about Motive so I can’t think of anything.

Resposta do Motive

ano passado

Thank you for the good review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.

John
Sales/ ops manager, Canadá
Mobiliário, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Motive is well designed however frustrating to deal with customer service and billing issues

3,0 ano passado

Comentários: Implementing the system and very simple and very user friendly.I have had and still have issues regarding data use and still am not able to get answers for motive reps. Invoicing I have repeatably asked to be billed in a different manner other than credit card and it still have not been done .

Vantagens:

Easy to use, user friendly simple to integrate with our system

Desvantagens:

Dealing with issues in regards to data and invoicing is very frustrating.

Resposta do Motive

ano passado

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.