A must for any ecommerce website!

Avaliado em 19/12/2018
Ramon K.
Online Marketing Director | Business Develoment
Bens de consumo, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Overall, our experience with CartStack has been nothing short of phenomenal. Their support is friendly, their tool is easy to use once setup. They are constantly adding features and I would hesitate to say the exact numbers but we consistently recovered well over six figures a year since we have started with them so the results speak for themselves!

Vantagens: Even though we had a little bit if trouble getting it set up, once we did, we have never look back. What do I like the most? Easy, the money that we recover each month! They care about their customers, listen their feedback and are constantly improving the tool. I woulds say that they way they run their business is an exception to the rule compared to most other software companies, especially the very large ones.

Desvantagens: It was a little tricky to set up but it was worth the trouble as it runs on code instead of plugin which helps our CMS run smoother.

Full features at a fraction of the price

Avaliado em 18/12/2018
Avaliador Verificado
Marketing Manager
Varejistas, 13-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: CartStack has been very easy to on board, work with and grow. Any questions or issues I have had have always been addressed EXCEPTIONALLY quickly.

Vantagens: This tool is affordable and what makes it better is not only is it performance driven but the support team continues to build and produce new features!

Desvantagens: There is room for feature improvement when it comes to more customization. For enterprise clients the ability to do more custom work would be nice.

A Great Start (if it works with your booking engine)

Avaliado em 18/12/2018
Mark O.
Account Manager
Hotelaria, 51-200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
4/5
Geral
3 / 5
Praticidade
3 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We've seen great recovered revenue, the support has also been prompt as well.

Vantagens: If the tracking all works correctly and there's ample traffic to your booking engine - the results are phenomenal!

Desvantagens: There are a lot of tracking issues with various booking engines. In certain cases, it simply does not work.

Good if it Works

Avaliado em 27/03/2019
Avaliador Verificado
Customer Success Manager
Hotelaria, 51-200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: The support was relatively quick and engaging, nice to have them attentive to challenges.

Vantagens: If it works well with your website or booking engine then you get crazy good ROI.

Desvantagens: Implementation can be problematic, it really depends on the website/booking engine.

It works!

Avaliado em 07/01/2019
Eliza C.
Marketing assistant
Varejistas, 2-10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: The gist of it is this: cartstack works. First of all, it works for busy persons as one can very easily set up new campaigns, from simple emails featuring only banners to ones featuring cart items and more. Secondly it starts working immediately, email addresses are collected, emails then sent. The reports are easily comprehensible, displaying the number of abandoned carts, sent emails and percentages indicating the success of your campaign. Crunching numbers at the end of the month is easily done with the export function. Also, bonus points for the possibility of working offline on your campaigns and for testing them beforehand, thus preventing accidents. The campaigns can be edited multiple times, anytime you need to, without the pressure of it being on the verge of becoming active.

Vantagens: Reports and possibility of exporting them

Desvantagens: There are available only a handful of currencies and we had to settle with choosing one we don't actually use

Love Cartstack!

Avaliado em 18/12/2018
Allison K.
Founder
Hotelaria, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Easy way to recover potentially lost business and quantify it.

Vantagens: It's easy and very powerful! The ROI is simple to evaluate and is basically turnkey.

Desvantagens: Sorry I can't see anything that I don't like about it.

Positive Experience for Converting Web Traffic

Avaliado em 20/12/2018
Brady W.
General Manager
Varejistas, 51-200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: The concept/execution has been great at reaching out to customers, especially in our industry (textbooks).

Desvantagens: Design of emails seems pretty simple -- would love the ability to edit more/put in images and custom colors.