Avaliações do Odoo

Avaliação Inicial Odoo

Comentários: O processo de implementação em curso ainda não nos permitiu a experiência de uso completa, entretanto tudo que estamos discutindo com o implementador [conteúdo sensível escondido] tem contribuído muito para a simplificação e otimização dos nossos processos.

Vantagens:

A facilidade de adequar as diversas situações que temos em nossa empresa de forma organizada e amigável.

Desvantagens:

Até o momento não tenho nenhum reporte contra.

Avaliação Dealer

Comentários: Muito boa!!
Gabriel excelente Consultor onde esta implementando o produto em nossa empresa sempre nos ajudando a ajustar processos agilizando e qualificando a cada dia nossa operação.

Vantagens:

Facilidade de acesso e aprendizado, tambem da quantidade de produtos integrados

Desvantagens:

Ainda não me deparei com pontos negativos

ERP BARATO POREM ARRISCADO

Comentários: SUPORTE PODRE, equipe do Brasil faz o que quer.

Vantagens:

GAMA DE FUNCIONALIDADES E DIFERENCIAS COMPARADO AO MERCADO

Desvantagens:

Um dos piores suporte dos ERPS, nao recomendo, nao consigo trocar a consultoria e todo mes temos um problema diferente.

New Journey

Comentários: Muito autodidacta, apesar de alguns problemas de tradução, o treinamento muito dedicado, nos deu um gás maior para a implementações. Comunicação fácil com o suporte e paciência conosco.

Vantagens:

o controle e gestão integrada. Financeiro as claras e rapida cotação para clientes.

Desvantagens:

Peca para serviços em muitos setores. A plataforma está bem completa para produto, mas falta muita coisa para serviço.

Plataforma CRM que facilita a gestão diária

Vantagens:

Fácil gestão das propostas que enviamos na empresa. Conseguimos perceber se já foram enviadas ou não e colocar datas para verificar o ponto de situação da mesma.

Desvantagens:

As análises poderiam ser mais intuitivas

feedback para a equipe odoo

Vantagens:

a dinamica organizacional, tudo muito bem centrado.

Desvantagens:

a instalação, acaba sendo sempre muito dificil a instalação do odoo no computador

Resenha odoo

Comentários: Sem dúvidas é um excelente programa, recomendo.

Vantagens:

O que mais gostei foi que o odoo consegue integrar varias funções e me entrega uma ajuda muito grande na gestão, podendo adaptar o sistema as minhas necessidades aqui na empresa.

Desvantagens:

Gostaria de ter mais tempo na versão teste.

Utilização dia-a-dia

Vantagens:

Utilização muito simples da aplicação para uso em CRM. Fácil gestão e criação de utilizadores para a plataforma. Uma das mais completas e baratas do mercado.

Desvantagens:

Falta de integração com outras ferramentas CRM, telas e opções que muitas vezes mais atrapalham do que ajudam a entender as demandas enviadas pelos clientes.

avaliação odoo

Vantagens:

Possibilidade de incluir funcionalidades e pagamento por utilizador

Desvantagens:

user experience para uma maior facilidade na utilização das ferramentas

Muito Bom ! Indico !!!

Vantagens:

Gosto de usar. Atende bem ao que se determina a fazer !

Desvantagens:

Poderia ser menos burocratico. So isso ! Mas muito bom !

The #1 Business Management Solution Worldwide.

Vantagens:

Odoo’s greatest strength lies in its ability to integrate everything a business might need—whether it’s a small, medium, or large enterprise—into one unified platform. Many applications aim to deliver this concept, but Odoo stands out as the best and most effective in achieving it. It truly is "everything in one place." Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs. For example: Need a website for your business? It’s available. Want an online store for e-commerce? It’s included. Require an inventory management system? It’s there. Looking for sales and purchase management? It’s ready. Need tools for real estate, rentals, or subscription management? It’s built-in. With over 70 applications, Odoo caters to nearly every industry in the world, including: Supermarkets Legal services Construction companies Restaurants and cafes Engineering firms Bakeries Subscription-based software businesses Training institutes Salons Real estate agencies Clothing stores Libraries Fitness clubs Non-profit organizations …and many more sectors, covering every aspect and requirement a business might have. Additionally, Odoo offers flexibility for customization—from adding custom fields and tables to integrating seamlessly with other systems. Its automation features streamline operations, making workflows faster, easier, and less labor-intensive. While it’s impossible to highlight all of Odoo’s advantages in one review, I firmly believe that Odoo is well on its way to becoming the #1 business management solution worldwide.

Desvantagens:

I think the payment providers not available in all counties for online store

Odoo Review.

Comentários: The program is up there from being one of the best inventory programs currently out.

Vantagens:

The program is super easy to use the easiest I have came across.

Desvantagens:

The program is not detailed in updating inventory levels keeping detailed records of the levels when it was changed and from what.

Yay for Odoo!

Comentários: I have had a good experience with Odoo. Their support is helpful and answered my questions on time, and the website is easy enough to get around.

Vantagens:

I really like that Odoo has a lot of customizations options.

Desvantagens:

I dislike that while the free plan allow you to use one app for free, if you'd like to use more than 1, you have to upgrade to an all apps plan. It would be helpful to offer a price per additional app or just a subscription price for only a certain amount of apps.

This platform is a scam and Customer Service are not useful at all

Comentários: There was a lack of consistency with the communication between the staff members. They did not really want to assist to help you figure out what the problem was because I guess it’s a scam. They were disrespectful, passive aggressive. I no longer wanted to use their services which I really never used it because I was unable to access anything in their portal. They said that there was no problem with their portal, but clearly there was a problem if professional that is skilled in that field was unable to access it as well. All they’re trying to do is take the customers money without assisting them and then they’re trying to scam you to pay a lump sum amount for them still not to assist you. They said it wasn’t in their job description to assist you in learning their platform when I came to the person that is handling my account he kept saying I’m not gonna do it for you, but I wasn’t asking him to do anything for me. I was asking him to help me navigate the portal guide me, give me steps and I took all the steps that they gave me and their portal still wasn’t accessible. This company is not legit. This company does not care about their customers. They just care about getting the money and not assisting the customers and then having attitude when customer comes to them with an issue.

Vantagens:

This company sold a good story, but could not fulfill what they were actually marketing

Desvantagens:

So this company tries to sell you a $3500 subscription for them to navigate you through the whole thing and they also sell a monthly subscription for $46 and some change. When I asked the person, [sensitive content hidden] that was in charge of my account to assist me in getting informed with the platform, he said that that is not in his job description, but prior to that he said if I needed any help navigating the system to contact him. So I called the customer support to see how they can support me and they told me that [sensitive content hidden] the person that is in charge of my account was supposed to assist me in navigating and then [sensitive content hidden] said that is not in his job description. So I also got a professional to see if they would be able to assist me outside of their company, and the professional was unable to access their program either the apps were not working you weren’t able to access them at all. They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it, but if I’m telling them, there’s something wrong with it, I’m not able to access there’s something wrong with their program. So I call back and I speak to the customer support and they said that they couldn’t assist me. They have to talk to another team member in order to assist me. Then I called back and just talked to another customer support and they basically told me that they have a fortune $5 million companies that are working with them and I simply said that does not matter to me. What matters to me is my experience is that I’m having with you and your platform, it is not accessible. so basically they didn’t take any accountability for anything. They basically was just saying oh sorry it didn’t work out for you, but everything seems good on our end which it’s not good on my end if I needed to access the portal for my business so pretty much they said I was not gonna be receiving any type of refund. The customer service was overall horrible. It sounds like they don’t know anything that they’re talking about and it pretty much is a scam. They don’t take any accountability and they don’t connect with the customers thoroughly. They deflect and make it seem like it’s the customer‘s fault that they can’t access the portal when it’s actually their portal that is not accessible.

Am Always Happy Creating Websites With Odoo

Comentários: Odoo does not require coding skills at all to create websites and that's why am amazed with it.

Vantagens:

Odoo is easy to use for creating and designing websites. It has a clean and intuitive interface. It simple to implement Odoo and start using it.

Desvantagens:

I haven't found any dislikes with Odoo for the long period I have been with them.

Odoo, going well but slowly

Comentários: Overall the experience has been great. We've been super happy with their offering. We're trying to switch our business over to them and it's taking longer then expected but working well so we're satisfied.

Vantagens:

It's simple and easy for everyone from our young employees to the ones who struggle with technology.

Desvantagens:

Their customer service is a little slow to respond to our requests and yes we are a paid customer paying for their time.

POOR SERVICE

Comentários: Odoo why not BUT not via their employees.
Or switch to Magento or prestashop! If you still want to work with Odoo, go through a freelancer who will respect the specifications.
With Odoo:
Salespeople's promises are not kept, you have to do all the implementation, bad imports, the packs are used to correct their mistakes. The budget explodes and it's never their fault.
When faced with a problem, the standard response is ‘everything will be fixed with the next version’... in the end, it's not.
In the end, this is not the case. The people in charge absolve themselves of any responsibility by replying ‘it was mentioned that the version could solve this problem, not that it would’... nice trick!
It's better to go through a professional working with Odoo. He will understand your needs much better and will respect the specifications. If they make a mistake, they'll fix the problem at their own expense. !!!!!!!!!!

Vantagens:

I am using space in order to answer ... nothing

Desvantagens:

I am using space in order to answer ..The service!!

My Review of Odoo

Comentários: I am able to manage projects automatically and carry out inventory control procedures with Odoo.

Vantagens:

I mainly use Odoo to manage, plan and track projects automatically. Odoo is completely open-source which cut short expenses.

Desvantagens:

I do not use Odoo on a daily basis but it suits all my needs whenever I turn to it.

Versatile Solution

Comentários: I would describe my overall experience with Odoo as mixed

Vantagens:

Odoo has something for every need being one of the top all-in-one solutions, it includes accounting, invoicing, CRM which can be accessed from a single platform

Desvantagens:

Some specifications might not always work efficiently in customizability

Very good for Business Management Pipeline

Comentários: I like the work flow and management integration

Vantagens:

Very good for Business Management Pipeline

Desvantagens:

Not so good for customer support and KB management

Love Odoo software. Odoo Service Pack for setup is HORRIBLE!

Comentários: I strongly discourage anyone from using the Odoo Training Service Pack of hours. We had a horrible experience. The Business Service Analysts who work with you are a joke. I imagine there are some good ones. The program is set up poorly from square one. Regardless of your type of business, you receive the BSA who becomes available next. Even if they have no experience, or relatively little, with your industry. You only have ONE person. Not a team of people. To top it off, we had 3 BSA and all were within their first few months with Odoo. I wish I had a dollar for every time our first BSA said "I don't know." I will be escalating my fight with Odoo to receive a refund for some hours. For instance, we were charged for cancelling a weekly meeting that wasn't confirmed since I was literally in a foreign jungle with very spotty internet. Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no offsetting penalty against Odoo. We were charged many hours for slow work that I can now do myself in half the time! Use a third party company that specializes in your industry or is close to your location and can visit. The Odoo BSA Service Pack program is so poor that the company actually told me that "We don't guarantee the quality of our service." That should tell you all that you need to know about paying Odoo for implementation of your program.

Vantagens:

There are so many apps/modules that can all be integrated. You can pick and choose which apps to start with and add more as you need or fee comfortable. Small or large businesses can successfully use Odoo.

Desvantagens:

Some things are a bit comlex for a small company with limited people to implement what we want. We are a CUSTOM PRODUCTS manufacturing company and there aren't as many resources to learn how to handle manufacturing custom products. Odoo would be great for building a house or an airplane. But I'm struggling to figure out how to have a good flow with 100 orders a day for custom rubber stamps, nameplates, signs and embroidery.

Next-gen of ERP's, very user-friendly & deep business scope

Comentários: It's very easy to use, scalable & covering almost all business needs

Vantagens:

Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales, Manufacturing, Ticketing system, Accounting/Finance & many others, with more than 3000 specialized business apps on it is Apps market place.

Desvantagens:

The partner's qualification process, releasing a new version every year may cause difficulties in migration from version to version but it is fit for SMEs. Still, big enterprises need a lot of work to re-engineer the process to match the customers' needs.

Amazing ERP/MRP system!

Comentários: Overall, the Odoo system is incredible. No more paying for each additional module you need. It is all included. They offer a free version if you only need a single module... Who does that? If you are in the market for a user-friendly ERP or MRP system, look no further.

Vantagens:

Odoo is very user-friendly and the Odoo team is absolutely phenominal. The software is extremely customizable and offers a plethora of features out of the box.

Desvantagens:

The subscription fee is due upfront. This can be a little daunting if you are looking for a longer term.

Terrible experience with Odoo and locked into 3 year contract

Comentários: The implementation process is terrible, and Odoo being newer and less used in the US means their support and staff really do not know much about the system. You are paying them to learn with you, and there is no way to talk to the people that might know the system. It seems all of their developers are overseas, so timing is a real issue. We were told our implementation would be complete by the end of January, and we are in July now and still none of out inventory stays in sync on any of out platforms.(Amazon, eBay and WooCommerce). No one at Odoo can figure out why. One of the support techs told me they do not know much about setting up eBay and showed me what they found about it when the googled the issue. Not very comforting. We have been overselling on our platforms, and that is a very bad thing as am Amazon and eBay seller. We can't get them to prioritize us and get the issues resolved. We were told by our sales consultant and his manager that we would be getting a refund of 100% of the implementation costs, and we have this in email from them. We have still not received this and it is 3 months later. They will no longer even respond to questions about the refund. We are locked into a 3 year, very expensive contract with no hope at this point that the system will ever work for us. We are at the point where we fell we are just going to need to leave Odoo for a new system and it will be a huge loss and almost a year of lost time and resources. They absolutely do not care about their customers.

Vantagens:

We liked the variety of apps Odoo had available for different business uses. We also liked that Odoo could keep our inventory in sync with all of our selling platforms, such as Amazon, eBay and WooCommerce. We also liked the cost, much less expensive than Netsuite. Please see our overall comments below for the after sales call and contract signing.

Desvantagens:

Lack of customization of reports without paying Odoo a lot of money to make the changes. Very few report overall. Hard to pull your data from the system due to different application working together.

Odoo and Francisco make Odoo GREAT!

Comentários: Our experience has been great! We have a fantastic implementation expert [sensitive content hidden] who has done a noble job learning our processes so that he can tailor-fit Odoo to our corporation. His service has been excellent. Which makes our experience with this ERP all the better!

Vantagens:

Our company likes Odoo because it offers app-based modules that are easy to use. The entire software is capable of streamlining our processes and provides real-time data to all facets of our corporation. We also really like our implementation expert, [sensitive content hidden]. He makes Odoo great!

Desvantagens:

The learning curve for implementing an any ERP can be extensive; Odoo isn't necessarily more difficult to implement and may, in fact, be easier to implement than other ERPs. If I had to choose a negative about Odoo - it would be that if you build a sandbox database and choose to go live with that same database, many of the items, transactions, records, logs, etc. cannot be deleted/cleared from the sandbox database.