Avaliações do 9Lenses

Sobre 9Lenses

Identify qualified prospects that convert to larger deals in less time using interactive assessments.

Saiba mais sobre o 9Lenses

Vantagens:

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Desvantagens:

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Notas do 9Lenses

Pontuação média

Praticidade
4,0
Atendimento ao cliente
5,0
Recursos
5,0
Relação qualidade/preço
4,3

Probabilidade de recomendação

9,7/10

O 9Lenses tem uma classificação geral de 5 em 5 estrelas com base em 3 avaliações de usuários no Capterra.

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Davin
Account Manager, EUA
Gestão de organizações sem fins lucrativos, 11-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

A high-powered tool for market research and stakeholder engagement

5,0 há 5 anos

Vantagens:

9Lenses is a highly flexible tool for stakeholder data collection. Their collection tool is on-par with the other leaders in this market, but they lead the pack in customer support and reporting. They have an extraordinary customer support team that can answer questions from both research pros and novices. Their reporting tools are great for experienced researchers who work with more junior team members: 9Lenses will work with you to develop customized reporting that your team can learn easily. The expert designs, the analysts execute, and the 9Lenses team always helps you along the way.

Desvantagens:

The lack of detailed reporting on email delivery, open rates, and clickthrough rates was a source of frustration.

Marcus
Engagement Leader, EUA
Consultoria de gestão, 11-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Robust service from a great team.

5,0 há 5 anos

Comentários: Very effective and efficient survey management tool, with flexible data output for analysis outside the platform as needed.

Vantagens:

Great customer service from the start. The team is exceptionally helpful in working with us to understand our needs and solve problems. Good training to get us set up and running. The reporting and analytics are very flexible and straightforward.

Desvantagens:

Before 9Lenses updated the service, the process to publish, test and distribute a survey was a little complex, but they have streamlined it now to solve those issues.

JC
President, EUA
Serviços e tecnologia da informação, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The best solution for conducting digital interviews

5,0 há 5 anos

Comentários: Low cost. Fast implementation. Multiple uses for customer, employee, technical, and business objectives. This tool is really as good as advertised with a low cost of entry and integrated suite of tools.

Vantagens:

9Lenses allowed our practice to deploy digital interviews across multiple geographies without the need for expensive integrations. Huge value to our clients who can get immediate insight with minimal investment. Having one tool for digital interviews AND business analysis is a major plus.