Avaliações do ResMan

The Ups and Downs of Resman

Comentários: Resman is easy to use for everyday simple task and very efficient, the problem I have experienced is not being able to correct a mistake or back up when needed simply and quickly.
Overall I would absolutely recommend this software to other property management companies.

Vantagens:

I love that it is so easy to navigate. I will be paying bills and need a GL Code, so instead of pulling out the list you can just put like paint in the search bar and get the Code you need. Simple and efficient I like that our background screening and rent payment site is accessible within Resman. I love the little lizard guy. I like that you can stroll over something and get an explanation of it's function, that is wonderful.

Desvantagens:

I have no way to back up, so I have to pull the addresses back up while working in them. I do not like that you cannot just enter someones phone number without getting their birth date and social, it will not let you save the number without it and some people don't like providing that info when all you really need is an updated contact number. I have had issues when trying to take a roommate off the lease and creates an accounting nightmare that I have yet to be able to correct. When doing the move out reconciliations I have found that a simple mistake will create double charges.

Monterey at Beach - Review

Comentários: I am in LOVE with ResMan. I would be devastated to move to another software. Even with the simple glitches its still a 10/10 for our property.

Vantagens:

I love how easy you can access everything you might use all in 1 place. It's easy for every level that you come in on and it's so versatile whether I am using it under COA or LLC

Desvantagens:

There are only a few glitches with ResMan, but the good far outweighs the bad. 1) Applications process, some time it glitches in the last couple of steps and we end up having to move to a paper app. 2) I would love if there is a way to remove charges out of the original delinquency list of just delinquent rent.

Getting Better, but not there yet

Comentários: Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true.
I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

Vantagens:

It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

Desvantagens:

Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end. Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well. It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered....

Keep Resman Boardroom based and do not "bolt" new features on as this will diminish software.

Comentários: [sensitive content hidden]
is the reason we stay with Resman. She has and continue to Manage us through any hurdles. The Software is the best option in the industry in my experience and I have used Real Page, Yardi, MRI, and other products and hands down Resman is the best experience.

Vantagens:

Boardroom based single landing page for functionality. Keep the system this way or it will become Yardi, Real Page, MRI, and they are terrible user experiences.

Desvantagens:

Resman is growing fast and you need to make sure you hire and fire the correct people so that you Brand continues to strengthen.

Pros and Cons

Comentários: I like the integration of Bluemoon and Apptex, but it is difficult to get assistance with Apptex. I also feel there could be better training with integrated partners. Ex. how to have bluemoon create a lease through Resman or how to see nsf notices through Resman.

Vantagens:

I love the text feature esp. bulk texts. It make it very simple for me to get a message out to my residents quickly.

Desvantagens:

I feel like the notes for delinquency and prepaids are in a strange spot and could be better placed in the system.

Great Software for Smaller Buildings

Comentários: Overall, Resman offers a comprehensive solution that works well, but it could be even better with a bit more flexibility for bigger operations.

Vantagens:

Resman is a solid property management software, especially well-suited for smaller buildings. The platform is user-friendly, making it easy to navigate and manage day-to-day operations. I appreciate the range of features, from tenant management to accounting, which are all very accessible and intuitive.

Desvantagens:

for bigger buildings, some features feel a bit more robust than necessary. While it's great to have these tools at your disposal, there could be more customization options to scale down certain functionalities for less complex properties.

Resman is like the "I can read" books

Comentários: Overall, my managers are able to track everything they need daily utilizing the boardroom. No stone is left unturned and everyone knows where they stand and what is needed to meet their goals daily.

Vantagens:

I like that this software is so simple and easy to use even for the non-accounting type person. I believe it has made those persons even stronger in their financial analytics.

Desvantagens:

I would like for all our outside applications to be integrated with Resman. It would be better for this to be a one stop shop without having to log into other apps. However, I do believe we will see this get better as the software evolves to allow the integration of the other useful applications we use.

Res-Man

Comentários: we love the online features, as a business continuing to grow Resman feels like it has grown with us, there really is nothing lacking that I can think of

Vantagens:

the features are very easy to navigate and almost everything we can do as an admin, there are a few times we have to call just because it is something out of our ability but when we do call everyone is very helpful and knowledgeable. I believe that the customer service has grown alot in 3 years before it was hard to reach anyone but now it is very efficient.

Desvantagens:

so far you all have kept the pace with other software, the ease of Resman is very nice to work with

Resman Feedback

Comentários: Overall experience has been positive. We rarely have issues, it is easy to teach and learn. Just very happy with it

Vantagens:

Cloud based product that is extremely user friendly.

Desvantagens:

Sometimes support is frustrating but not to the point of default

I love Resman

Vantagens:

very user friendly, love the training links

Desvantagens:

wish I would have known about this software years ago

Remsan

Comentários: I have been using Resman the past 2 1/2 years and love fit.

Vantagens:

I have been in the business since 2005 and by far Resman is the most user-friendly software I have ever used.

Desvantagens:

In using resman the past few years I have not ran into any issues that I can think of at this monent

Great quality Program

Comentários: Our overall experience has been wonderful. Coming from using other programs and comparing them to ResMan. We can honestly say that the simplicity of using this program has helped the smooth operation of our property.

Vantagens:

We love how easy and simple it is to use the program. You have quick links that allow you the fast way to give information or get any information that is needed. You don't waste a lot of time trying to find a resident or unit with you quick links. The delinquency tracking is amazing as well. We have had the best outcome with ensure that our residents are paying on time and getting information out to those who might have fallen behind.

Desvantagens:

I feel that there is very little to not like about ResMan. We enjoy most of what the product gives.

Paula's review

Comentários: Overall I have had a great experience. I think more training is needed to learn more about the things I don't use but are available.

Vantagens:

Easy to navigate and help desk are great. Boardroom is handy. Lots of reports

Desvantagens:

I've been using Resman 4 years now. Not sure

LOVE IT!

Vantagens:

I like that it user friendly. Very easy to navigate

Desvantagens:

There are no issued that i have when I use the system.

ResMan Rocks!

Comentários: My favorite software for property management so far!

Vantagens:

I really love the delinquent accounts organization as well as the renewal tracker which greatly helps my position in tracking this information daily without having to pull different reports.

Desvantagens:

Applicant/Prospect guest cards. The integration with MeetElise needs some improvement.

Resman Makes Work More Smooth

Vantagens:

I can come to one program and use it for every need I have.

Desvantagens:

How slow it can run. I feel like it should be faster.

Great Property Software

Vantagens:

This software is very easy to learn and extremely easy to use

Desvantagens:

I have only been using it for the past 2 years but has been very easy to learn

ResMan Fan

Comentários: Excellent!

Vantagens:

User-friendly, cost-efficient, and ease to train.

Desvantagens:

Integration partner processes could be improved.

My Resman Experience

Comentários: Overall I've been very pleased with Resman.

Vantagens:

I think just the overall fact that it's user friendly.

Desvantagens:

When the system updates roll out and it causes clitches in the system.

1ST time resman user

Vantagens:

User friendly and important information is easily accessible.

Desvantagens:

I am sure I need to continue my training to become more familiar with the Resman feature, but at this time what i like least is exporting information to excel and creating letter and documents from this.

We Love ResMan

Comentários: Much more user friendly than other Property Management softwares I have used.

Vantagens:

Bill paying process, bank reconciliations, research, reports.

Desvantagens:

Any software change of this magnitude is difficult. But ResMan support was great!

Resman Review

Vantagens:

Resman makes my job a lot easier with the tracking of rent and other information needed.

Desvantagens:

No comment to give, this software is great!

ResMan

Comentários: It is good. Im glad we use this software

Vantagens:

The ease of using this app is great. It helps in more ways than one.

Desvantagens:

I think its pretty great. Not much to say thats negative.

Awesome system

Vantagens:

Once you get to know the system it is very easy and all the reports it has makes it so convenient to use

Desvantagens:

not knowing the system would be helpful if there was a min video to learn the basics

Good Experience

Comentários: Great

Vantagens:

It is user friendly and easy to learn to use

Desvantagens:

not being able to search key words in the search engine