Avaliações do Slack

4,7 (22 945) Escreva uma avaliação!

Sobre Slack

Slack reúne toda a comunicação em um só lugar. É envio de mensagens, arquivamento e pesquisa em tempo real para equipes modernas.

Saiba mais sobre o Slack

Vantagens:

And I have really enjoyed the community-centred interests people put into ensuring your challenges are taken care of is really encouraging. I love Slack for this singular effort.

Desvantagens:

The only drawback is that we just have too many avenues where we connect and so Slack just got lost with all the other programs and didn't become a priority. This is why we no longer use it.

Notas do Slack

Pontuação média

Praticidade
4,6
Atendimento ao cliente
4,4
Recursos
4,6
Relação qualidade/preço
4,5

Probabilidade de recomendação

8,9/10

O Slack tem uma classificação geral de 4,7 em 5 estrelas com base em 22 945 avaliações de usuários no Capterra.

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Filtrar avaliações (22 945)

Lori
Lori
Lori
Usuário do LinkedIn Verificado
Medicina alternativa, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Slack is a great tool for my small business

5,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Thawane
Coordenadora, Brasil
Serviços e tecnologia da informação, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Adoro o slack!

5,0 há 2 semanas Novo

Comentários: Adoro o slack! Usava teams em outra empresa e acho o slack maravilhoso. No começo achei difícil de pegar o jeito, mas uma vez que acostuma, é ótimo!

Vantagens:

Praticidade, edição de textos e formatação, facilidade de encontrar mensagens e arquivos, fácil de usar

Desvantagens:

Atualmente não vejo nada de ruim ou que eu não goste no slack

Márcio
Project Manager, Brasil
Automação industrial, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Ótimo para conexão com a equipe

4,0 ano passado

Comentários: No geral, minha experiência com o SLack é muito positiva, pois me possibilitou muitas melhorias para a minha empresa. Uma das melhorias foi causada pela possibilidade de criação de workspaces com vários canais de comunicação, permitindo a divisão dos setores da empresa em diferentes workspaces e equipes de trabalho em diferentes canais, mantendo o ambiente de comunicação interno organizado.

Vantagens:

Entre as coisas que mais gosto no Slack estão: o software possui inúmeras funcionalidades que tornam a comunicação mais interativa e dinâmica, como por exemplo a possibilidade de responder à mensagens enviadas em uma aba apenas para respostas daquela mensagem, evitando a poluição da conversa principal com muitas respostas. Além disso, a funcionalidade de filtros para procura de mensagens ou contatos é muito eficiente e prática.

Desvantagens:

O que menos gostei no software é que para usar as funcionalidades de vídeo e áudio o usuário deve pagar após a versão de teste, acho que se essas funcionalidades fossem gratuitas a plataforma seria ainda mais completa.

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços financeiros, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Slack

5,0 há 8 meses

Vantagens:

O Slack é uma ferramenta muito fácil de usar e possibilita a aproximação da equipe mesmo em trabalho remoto. Dentre as melhores funcionalidades temos as videoconferências e os circles que funcionam como ligações. Essas funções dão celeridade a resolução dos problemas. O Slack pode ser integrado com vários outros apps.

Desvantagens:

O ponto negativo da ferramenta é a dificuldade na integração de alguns apps.

Avaliador Verificado
Usuário do LinkedIn Verificado
Bancos, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Slack

5,0 há 7 meses

Vantagens:

Muito pratico, permite a comunicação ágil e, quando possível, mais informal entre os colegas de trabalho. A funcionalidade de marcar pessoas e grupos é muito prática e inteligente.

Desvantagens:

As vezes sinto que falta um histórico de interação, pra que eu consiga encontrar mais facilmente minhas interações.

Avaliador Verificado
Usuário do LinkedIn Verificado
Software, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

A solução ideal para quem busca trabalhar em equipe

5,0 há 7 meses

Comentários: O Slack é uma ótima opção para quem trabalha em equipe, possui muitas funcionalidades para o gerenciamento de times e o sistema de mensagens funciona muito bem. A interface me agrada, ela é intuitiva e simples de utilizar. Também gosto das opções oferecidas para a automatização de processos.

Vantagens:

Várias funcionalidades disponíveis;Possui muitas integrações;Disponibiliza uma versão para dispositivos móveis;O sistema de chat e compartilhamento de arquivos é muito eficiente;O sistema para criação de grupos e muito interessante;Disponibiliza funcionalidades para automação (robôs)

Desvantagens:

Durante o período de utilização não encontrei pontos negativos que pudessem ser citados.

Rafael
Tecnico em informatica, Brasil
Segurança de rede e informática, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Otimo programa

5,0 há 4 meses

Vantagens:

Gostei do programa devido a como são tratadas as mensagens com formatação e os grupos.

Desvantagens:

Não tenho oposições sobre a aplicação durante o uso

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Melhor recurso de comunicação

5,0 há 3 anos

Comentários: Slack é bem prático para equipes de projeto, permite subdividir os equipes, e para quem trabalha dentro das metodologias ágeis como Scrum é maravilhoso. Pode-se trabalhar em conjunto com o Trello

Vantagens:

É bem fácil de configurar, permite guardar documentos dos projetos, compartilhar informação e guardar as comunicações

Desvantagens:

Não encontrei nada do qual eu não gostei

Eduardo
Eduardo
Fotógrafo, Brasil
Usuário do LinkedIn Verificado
Fotografia, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação Slack

5,0 há 10 meses

Vantagens:

É essencial, ao meu ver, possuir uma ferramenta de comunicação exclusiva para trabalho, não misturando com aspectos pessoais e outros aplicativos de uso cotidiano. Ao finalizar seu trabalho, basta encerrar o login. A separação de temas também é algo que vejo como diferencial.

Desvantagens:

O plano gratuito tem várias limitações, o que acaba prejudicando no caso de pequenas empresas que começam a fazer uso da ferramenta. Por exemplo, temos pouco tempo antes que as conversas sejam apagadas.

Laís
Analista Financeiro, Brasil
Publicidade e marketing, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Excelente ferramenta de comunicação

5,0 há 2 anos

Comentários: Ferramenta de comunicação dinâmica fácil de usar, intuitiva com diversas possibilidades.

Vantagens:

Algumas coisas como a possibilidade de encaminhar e-mails do gmail para a conversa, poder mandar gifs e figurinhas, poder fazer chamadas de áudio e de vídeo.

Desvantagens:

Ainda não encontrei algo de que não tenha gostado muito. Só tem a nova funcionalidade chamada círculos que até o momento não entendi bem a funcionalidade pois parece ter as mesmas funções de fazer uma chamada pela mesma plataforma. Me parece mais do mesmo.

Lincoln
Lincoln
Assistente Financeiro, Brasil
Usuário do LinkedIn Verificado
Manutenção predial, 501 - 1 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Ótimo para comunicação e resolução de tarefas

5,0 há 3 anos

Comentários: No geral, o Slack resolve bem os problemas da empresa e facilita a comunicação diária.

Vantagens:

O Slack é um aplicativo que ajuda a comunicação interna da empresa, sendo um centralizador de comunicação. Ele auxilia na busca por arquivos, até mesmo os mais antigos, e isso é muito importante para os dias atuais.

Desvantagens:

Integração com outros programas, para ser mais completo a experiência na gestão de projetos, por exemplo, seria um diferencial.

Guilherme
Guilherme
Analista, Brasil
Usuário do LinkedIn Verificado
Logística e cadeia de fornecimento, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Ótima solução para trabalhos e comunicação em equipe

5,0 há 10 meses

Comentários: Experiência fantástica, ótima ferramenta.

Vantagens:

A facilidade de uso é um grande ponto deste software, extremamente versátil e intuitiva.

Desvantagens:

A experiência mobile deixa a desejar, porém, nada que atrapalhe o uso.

Rhuan
proprietário, Brasil
Mobiliário, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Produto de alta qualidade

5,0 há 10 meses

Comentários: Muito boa, apesar de não utilizar algumas funções, me atende perfeitamente

Vantagens:

A facilidade de implantação, o custo em relação aos app similares

Desvantagens:

A parte de videoconferência, pois quase não utilizo.

Renan
Renan
Analista de TI, Brasil
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Prático e muito efetivo

5,0 há 10 meses

Comentários: Ferramenta mto boa, simples.. utilizei em um projeto e funcionou perfeitamente

Vantagens:

Um app super dinâmico, extremamente fácil e intuitivo.

Desvantagens:

Não tive grandes dificuldades no uso do mesmo.

Ayman
Ayman
CEO, Egito
Usuário do LinkedIn Verificado
Software, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Best collaboration tool to use between your teams

5,0 há 2 meses

Comentários: Before being compelled to work from home in a distributed and asynchronous environment, I didn't fully appreciate the quality of Slack. However, when faced with the challenge of working remotely (and juggling kids' schooling from home), Slack has proven to be a valuable upgrade from traditional emails and other online collaborative tools. With Slack, I have access to a one-stop-shop that allows me to receive notifications for Google Doc edits and respond to them directly from the platform, saving me a significant amount of time.

Vantagens:

Slack offers a straightforward and effective interface for inter-team communication, elevating communication beyond emails and Facebook messages through a secure platform that caters to teams. Among Slack's standout features are its channel setup, which enables the creation of focused spaces centered on specific topics, and the ability to reply to individual messages within a thread. Channels help maintain my team's focus and keep them on track, while also providing a casual space for informal conversations (via our "Random" channel). Meanwhile, threads help prevent channels from becoming an overwhelming, jumbled mess. Additionally, Slack's ability to react to messages with emojis, share messages with specific individuals, create private or public channels, and send group messages to team members creates an environment that encourages collaboration and communication in a way that feels organic and intuitive. In summary, Slack's platform provides an uncomplicated, natural space for teams to work together and communicate effectively, replacing traditional text threads, Facebook messages, and emails.

Desvantagens:

While Slack provides a centralized tool for online collaborative work, the learning curve can be somewhat challenging due to the non-intuitive nature of shortcuts and integrations. Additionally, subscribing to multiple Slack channels can be overwhelming and result in an excess of notifications that may prove distracting. However, this is the trade-off of having a singular platform for all collaborative work.

Avaliador Verificado
Usuário do LinkedIn Verificado
Software, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Streamlining Communication

5,0 há 2 meses Novo

Comentários: While I appreciate the ability to create multiple channels in Slack, one thing I found challenging was managing them once I had too many. Specifically, as the number of channels increased, it became difficult to keep track of which ones required my immediate attention and which ones were less urgent. This meant that I had to create different notification settings for each channel, which could be time-consuming and sometimes led to me missing important messages. Additionally, managing and organizing my channels could be a bit cumbersome, as there was no easy way to group related channels together. Overall, while I appreciated the flexibility that Slack provided in terms of creating channels, I found that managing them could become burdensome as their number grew.

Vantagens:

One of the things I liked most about Slack is its ability to facilitate organized and efficient communication by allowing users to easily establish multiple channels within a single workspace. These channels can be created based on specific topics, projects, or teams, and users can join or leave them as needed. This not only helps to prevent information overload and keeps conversations on track, but it also enables users to quickly find and reference past discussions. Additionally, Slack's search function makes it easy to locate specific messages or files within channels, further streamlining communication and boosting productivity.

Desvantagens:

While I appreciate the ability to create multiple channels in Slack, one thing I found challenging was managing them once I had too many. Specifically, as the number of channels increased, it became difficult to keep track of which ones required my immediate attention and which ones were less urgent. This meant that I had to create different notification settings for each channel, which could be time-consuming and sometimes led to me missing important messages. Additionally, managing and organizing my channels could be a bit cumbersome, as there was no easy way to group related channels together. Overall, while I appreciated the flexibility that Slack provided in terms of creating channels, I found that managing them could become burdensome as their number grew.

Christopher
Christopher
Associate Professor, Japão
Usuário do LinkedIn Verificado
Pesquisa, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

Not bad for small groups, horrible for large groups, free plan is now crippled

3,0 mês passado Novo

Comentários: Only using Slack with external teams that use them. We no longer use it with our internal teams. Their confusing threaded views is really their downfall. There are other alternatives out there that do a much better job.

Vantagens:

Slack has a very nice, slick interface. When the workspace is not busy, it's very easy to see all the messages and figure out what's relevant for you. Very easy to setup new workspaces and channels. And basically, the key reason why we use Slack is because almost everyone is using it.

Desvantagens:

Their free plan is now crippled. Only 90 days of retention. On a number of free workspaces, I wanted to refer back to some info which I no longer can find. Very frustrating. Slack also implements threaded conversations as a "tack-on" feature. Not everyone uses this feature and it just causes more and more user confusion, especially in large workspaces where many messages are mixed into the main channel as well as in threads. Their threads/mentions&reactions views which are supposed to help you filter out things not relevant for you are huge messes. Their pricing plans are also very expensive.

Ercilio
Adiministrativo, Brasil
Publicidade e marketing, 2 - 10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Alternativas consideradas:

Positive Impact of Slack on Team Work

5,0 há 4 meses

Comentários: As a Slack user, I would say that my overall experience has been very positive. This platform has been an essential tool for me and my team, helping us stay organized and connected even when we are working remotely.With Slack, we are able to solve a number of business problems that we faced with our previous communication tools. For one, it has made it much easier for us to collaborate on projects in real time, regardless of where each team member is located.In addition, Slack helped us keep all of our conversations and files in one central location, making it easy to find the information we need when we need it. This has saved us a lot of time and made us much more productive.Finally, Slack has made it much easier for us to stay on top of what is going on in our team. With real-time notifications and the ability to quickly join conversations and share files, we are always in the loop and able to make decisions faster.Overall, I would say that my experience with Slack has been fantastic, and I would highly recommend it to anyone looking for a powerful, flexible, and user-friendly platform for communication and collaboration.

Vantagens:

I can say that there are many things that I love about this software. One of the things I appreciate most is how easy it is to use. The interface is intuitive and user-friendly, which makes it simple for even those who are not tech-savvy to get started.Another thing I really appreciate about Slack is its integration with other tools and services. We use many different tools in our work, and the fact that Slack integrates with all of them has been a huge advantage. It has made it easier for us to keep all of our communications and information in one place, which has improved our overall efficiency.One of the most impactful features of Slack for us has been the ability to create channels for different projects or teams. This has made it easier for us to keep track of what is going on in each area of our work, and has also made it easier for us to collaborate with other team members.Overall, I would say that Slack has had a very positive impact on our work. It has made us more efficient, organized, and improved our ability to communicate and collaborate with each other.

Desvantagens:

As a Slack user, I would say that there are very few things that I dislike about this software. However, one thing that can be a bit challenging is the sheer amount of information that can be shared and stored within the platform. This can make it difficult to find specific information or messages, especially when looking for something that is a few weeks or months old.Another thing that could be improved is the search function. While search is generally effective, it could be made more robust and user-friendlyAside from these minor issues, I have found Slack to be an extremely well designed and effective tool. Integration with our existing business processes was straightforward, and I did not encounter any major difficulties in using the product.Overall, I would say that Slack is an excellent communication and collaboration tool, and I would highly recommend it to anyone looking for an easy-to-use, flexible, and effective platform for their team.

Federica
Federica
Product Manager, GB
Usuário do LinkedIn Verificado
Entretenimento, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A must for every business

5,0 há 2 meses Novo

Comentários: Emails really become a thing of the past after a business adopts Slack as a communication channel. The possibility to integrate with many other tools also boost productivity in the workplace.

Vantagens:

Slack revolutionised the way companies do business and the way employees interact with each other. It's an essential tool for every company, especially for companies implementing hybrid or remote working. It encourages friendly and daily interactions between colleagues and fosters a truly collaborative environment.

Desvantagens:

Sometimes there are some minor bugs, like notification not working on your phone when you're part of multiple slack workspaces, but nothing that really spoils the experience.

Avaliador Verificado
Usuário do LinkedIn Verificado
Veterinária, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

It’s fine but prefer Zoom chat

3,0 há 2 meses Novo

Vantagens:

Works as instant messaging is expected to and I like how you can create lots of different channels to discuss different topics with different users.

Desvantagens:

I found zoom chat to be more useable, simpler interface and works alongside meeting functions better. I think slack is probably catered more towards the more technologically advanced users.

Rudolph
Rudolph
Managing Director, EUA
Usuário do LinkedIn Verificado
Imobiliárias, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

I will never slack off as long as I'm using Slack!

5,0 há 2 meses Novo

Comentários: My company began using this when we started growing. We were able to collaborate not only with each other but with other lending institutions we worked with. We also had an assistant come on board and it allowed us to connect with her daily even though she was in another country.

Vantagens:

The messaging, collaboration, file sharing, and private messaging. Also the fact that so many people use it, it's so easy to collaborate.

Desvantagens:

Nothing really. I had no complaints about the app. It's like they used the best features of any instant messaging app I ever used.

Fabrice
Fabrice
MBA Student, França
Usuário do LinkedIn Verificado
E-Learning, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Slack review from an online MBA Student

5,0 há 2 meses Novo

Vantagens:

I recently started using Slack with my team and I am very impressed with its functionality. The platform is very easy to use and it makes communication with my team much faster and more efficient than email. The organization feature is amazing, making it easy to locate previous conversations, files and messages. Slack also provides a higher level of security than email, which is important for our business. Overall, I highly recommend Slack to anyone who needs a reliable messaging platform for team communication.

Desvantagens:

high notification rate on Slack, which can be overwhelming for some users.

Melany
Melany
custommer support agent, Honduras
Usuário do LinkedIn Verificado
Serviços ao consumidor, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

easiest chat platform

5,0 há 2 meses Novo

Comentários: excellent and happy.

Vantagens:

Theres an extensive privacy and settings to select to communicate across large groups, we have used it for several years and it is extremley awesome to use.

Desvantagens:

I dont have something to dislike from slack, kudos to the creator.

Sanjay Rao
Sanjay Rao
Senior Software Developer, Índia
Usuário do LinkedIn Verificado
Software, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

A Powerful Tool for Team Collaboration

5,0 há 2 meses Novo

Comentários: Slack is a powerful tool for team collaboration that can help users to work more efficiently and effectively. However, it may not be suitable for everyone or every situation. Users should consider their needs, budget, and preferences before choosing Slack as their communication platform.

Vantagens:

- It is easy to use and has a user-friendly interface.- It supports multiple platforms and devices, such as web, desktop, mobile, and tablet.- It allows users to customize their notifications, preferences, and themes.- It has a rich set of integrations with other popular tools and services, such as Google Drive, Dropbox, Zoom, Trello, etc.

Desvantagens:

- It can be distracting and overwhelming for some users who receive too many messages or notifications.- It can have some issues with reliability and performance at times, especially during peak hours or when there are network problems.

Nikki
IT Help Coorindator, EUA
Educação superior, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great communcation software

5,0 há 3 anos

Comentários: Like I had said I really love Slack. It has made it easier to communtate with my team, share information and it actually brought us together!

Vantagens:

I have used Slack for years now and was so excited when we started using it at my current workplace. We had tried to use other software but it never really took off as Slack has. It is super easy to use and has many different client versions. Everyone in the office can decide how they want to use it which is a hugeeeee plus! We use the free version which really is great for us. There is a limit to how many message Slack stores but this hasn't been a huge issue. You are able to create different channels which has been a great way to share important information that we have to reference and keep it organized. Slack has also brought our team together and gave us a new modern way to communicate. Also what I love is that you can really customize notifications,

Desvantagens:

I don't like how with my particular phone notifations can be delayed. It has caused a few issues where I have gotten messages 30 to 40 minutes later despite having good either wifi or ceular service. Otherwise no real issues with Slack!

Avaliador Verificado
Usuário do LinkedIn Verificado
Telecomunicações, 5 001 - 10 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas:

Great Business Continuity Tool

5,0 há 3 anos

Comentários: It has been a great experience using Slack. It is a valuable tool and I really like how we are able to collaborate as a team and make it seem as if we are still working together in the office.

Vantagens:

1:1 Chat - Ability to have 1:1 conversations with team members. Useful when working on a project together. Team Collaboration - Ability to bring a project together and share with a team. Group Chat - Ability to have one area/space where the team collaborates, shares ideas, and works together to communicate issues. Bot Integration - Ability to integrate various tools and bots that can make the day easier. Ability to integrate to web conferencing tools like Zoom, Webex, Teams. Ability to create to-do lists, track time, etc. Manage Team - Great way to manage a team who is working remotely in various geographic locations.

Desvantagens:

Still trying to work around our SSO integration - This is mostly an internal bug we are trying to work on, but it would be nice if we can make Slack to work for a single sign on experience.