--- description: Tudo sobre Blackbaud Luminate Online: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blackbaud Luminate Online - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Email Marketing](/directory/30013/email-marketing/software) > [Blackbaud Luminate Online](/software/134915/luminate-online-marketing) # Blackbaud Luminate Online Canonical: https://www.capterra.pt/software/134915/luminate-online-marketing Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/134915/luminate-online-marketing?page=2) > Ferramenta de automação de marketing que permite a angariação de fundos on-line através de campanhas dinâmicas por e-mail. > > Verdict: Rated **3.7/5** by 34 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.7/5** | 34 Avaliações | | Praticidade | 3.0/5 | Based on overall reviews | | Suporte ao cliente | 3.8/5 | Based on overall reviews | | Relação qualidade/preço | 2.9/5 | Based on overall reviews | | Recursos | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Blackbaud - **Location**: Charleston, EUA - **Founded**: 1981 ## Commercial Context - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - A/B Testing - Acesso para Celular - Agendamento de campanhas - Análise de dados de campanhas - Automação de marketing - Ações ativadas por eventos - CAN-SPAM Compliance - CRM - Campanhas gota a gota - Campos personalizáveis - Editor de WYSIWYG - Gerenciamento de contatos - Gestão de assinantes - Gestão de campanhas - Gestão de leads - Gestão de modelos - Marketing de multicanal - Marketing por e-mail - Marketing social - Mobile Optimization - Páginas de início/formulários web - Qualificação de leads - ROI Tracking - Rastreamento de conversão - Rastreamento de e-mails - Rastreamento de visitantes do site - Relatórios e análise de dados - Relatórios e estatística - Segmentação - Segmentação de clientes - Third-Party Integrations ## Integrations (1 total) - Blackbaud Merchant Services ## Opções de suporte - Assistência 24/7 - Bate-papo ## Category - [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software) ## Categorias relacionadas - [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software) - [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software) - [Software de Angariação de Fundos](https://www.capterra.pt/directory/20047/fundraising/software) - [Software de Gestão de Doações](https://www.capterra.pt/directory/30548/donation-management/software) - [Software para ONGs](https://www.capterra.pt/directory/30805/nonprofit/software) ## Alternativas 1. [Givebutter](https://www.capterra.pt/software/172048/givebutter) — 4.8/5 (871 reviews) 2. [DonorPerfect](https://www.capterra.pt/software/2698/donorperfect-fundraising-software) — 4.5/5 (1394 reviews) 3. [Donorbox](https://www.capterra.pt/software/156860/donorbox) — 4.8/5 (625 reviews) 4. [Bloomerang](https://www.capterra.pt/software/131207/bloomerang) — 4.7/5 (1287 reviews) 5. [Bonterra Network for Good](https://www.capterra.pt/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) ## Avaliações ### "Horrid, stay away\!" — 1.0/5 > **Avaliador Verificado** | *10 de abril de 2018* | Internet > > **Vantagens**: Nothing. Since this space has to be filled with 100 characters I will reiterate that there is nothing positive to say about this platform. > > **Desvantagens**: Blackbaud is a hydra with a thousand heads and zero direction. It's products, including Luminate, are archaic and outdated, lacking in user experience, features and functionality. Platform support is laughable. Choose an alternative and stay far, far away\! ----- ### "Long time user review" — 4.0/5 > **Amy** | *25 de julho de 2022* | Gestão de organizações sem fins lucrativos | Recommendation rating: 7.0/10 > > **Vantagens**: The things I like most about Luminate are; It is a very powerful tool, it does a LOT. Email, newsletters, donation forms, donation management. It is easy to access from anywhere. It is highly customizable with the right skills. > > **Desvantagens**: The things I dislike are: It takes a very long time to learn how to use it well. I have been using it for over 14 years and still feel like I have barely scratched the surface. A bit outdated. While they relatively recently made it able to accept organization gifts, that functionality was never fully built out, is clunky, and less than great. The integration with RE is not great. I wish it were more seamless. Doesn't feel especially up-to-date, no major updates or changes in years and years ----- ### "The Tool That Turned Donors Away: A Backend and Frontend Letdown" — 1.0/5 > **Bonnie** | *22 de fevereiro de 2025* | Gestão de organizações sem fins lucrativos | Recommendation rating: 0.0/10 > > **Vantagens**: Honestly, we didn't like much about Luminate. I'm trying to think of a single thing that worked well and I'm struggling. I mean, at the end of the day, you could send emails, have an event site, and donation forms? The basic functionality was there. > > **Desvantagens**: Blackbaud just abandoned the software once it was purchased. It was an absolute nightmare to use on the backend. The email builder was ridiculous. In particular, the event site admin side was horrible. You shouldn't have to hire an outside company to create your event site within a tool that is supposed to make it easy to use. Both the backend and front experience with the donation forms was so complex. When we moved away we saw an instant incredibly rise in conversion rate. > > Luminate was incredibly frustrating to use both on the backend and the front. Our donors regularly voiced how frustrated they were with it. Our experiences with our account reps was less than desireable. ----- ### "Luminate Online" — 4.0/5 > **Amanda** | *2 de março de 2022* | Hospitais e Saúde | Recommendation rating: 7.0/10 > > **Vantagens**: Robust nature of software, both donations and emails in one space plus the ability to create donor-centered web spaces > > **Desvantagens**: Not user friendly - the interface has a STEEP learning curve. Implementation requires an outside consultant or additional services from Blackbaud. ----- ### "Luminate Online Review" — 5.0/5 > **Kaitlyn** | *6 de julho de 2021* | Educação superior | Recommendation rating: 8.0/10 > > **Vantagens**: The analytics in Luminate Online (LO) are the best feature. You are able to get analytics in real-time by refreshing the page. The stats are up to date always and provide accurate numbers. > > **Desvantagens**: The email builder itself is not that user-friendly. I always have a tough time with transferring over templates. Luminate adds/deletes spaces, changes fonts and font sizes consistently. > > Overall experience is good with Luminate. Although we have to test many times to ensure the template looks good in the email structure, the system itself is great for scheduling, uploading lists, analytics, and more. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/134915/luminate-online-marketing?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/134915/luminate-online-marketing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data