--- description: Tudo sobre BigCommerce: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BigCommerce - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Plataformas de E-Commerce](/directory/3/ecommerce/software) > [BigCommerce](/software/131883/bigcommerce) # BigCommerce Canonical: https://www.capterra.pt/software/131883/bigcommerce Page: 1 / 15\ Seguinte: [Next page](https://www.capterra.pt/software/131883/bigcommerce?page=2) > Plataforma de comércio eletrônico B2B que ajuda as empresas a gerenciar pedidos, produtos, clientes, receita, relatórios, carrinhos de compras e pagamentos. > > Verdict: Rated **4.4/5** by 339 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa BigCommerce? Desenvolvido para empresas de varejo de todos os portes, é uma ferramenta baseada na nuvem que permite às corporações criar sites de comércio eletrônico usando temas e modelos personalizáveis e gerenciar vendas por meio de painéis centralizados. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 339 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 4.2/5 | Based on overall reviews | | Relação qualidade/preço | 4.1/5 | Based on overall reviews | | Recursos | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: BigCommerce - **Location**: austin, EUA - **Founded**: 2009 ## Commercial Context - **Preço inicial**: 39,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular) - **Idiomas**: alemão, chinês, espanhol, francês, inglês, italiano, neerlandês, português, sueco, ucraniano - **Available Countries**: Alemanha, Austrália, Canadá, Espanha, Estados Unidos, França, Hong Kong, RAE da China, Irlanda, Itália, Japão, Malásia, México, Nova Zelândia, Países Baixos, Reino Unido ## Recursos - API - Acesso para Celular - Administração de impostos - Administração de website - CRM - Carrinho de compras - Catalog Management - Controle de estoque - Criador de loja online - Edição em tempo real - For Small Businesses - Gerenciamento de SEO - Gestão de avaliações - Gestão de canais - Gestão de comércio eletrônico - Gestão de conteúdo - Gestão de descontos - Gestão de devoluções - Gestão de estoques - Gestão de modelos - Gestão de pedidos - Gestão de promoções - Gestão de remessas - Importação/exportação de dados - Integração de mercado - Marketing de multicanal - Marketing por e-mail - Modelos pré-elaborados - Opções de pagamento - Otimização de estoques - Pagamentos eletrônicos - Pontos de contato com o cliente - Rastreamento de estoque - Relatórios e análise de dados - Relatórios e estatística - Repetição de pedidos - Salvar carrinho abandonado - Segurança de dados - Third-Party Integrations ## Integrations (22 total) - Birdeye - Brightpearl - Extensiv Order Management - Google Ads - HubSpot Marketing Hub - Instagram - Keap - Mailchimp - Meta for Business - NetSuite - PayPal - PayPal Commerce Platform - QuickBooks Online Advanced - ShippingEasy - Square Point of Sale ... and 7 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software) ## Categorias relacionadas - [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software) - [Sistemas de Carrinho de Compras](https://www.capterra.pt/directory/30848/shopping-cart/software) - [Software de E-Commerce para Pequenas Empresas](https://www.capterra.pt/directory/31259/small-business-ecommerce/software) - [Software de E-Commerce Multicanal](https://www.capterra.pt/directory/31281/multi-channel-ecommerce/software) - [Software para Plataformas de E-Commerce B2B](https://www.capterra.pt/directory/31821/b2b-ecommerce-platform/software) ## Alternativas 1. [Shopify](https://www.capterra.pt/software/83891/shopify) — 4.5/5 (6676 reviews) 2. [Wix](https://www.capterra.pt/software/169007/wix) — 4.4/5 (10628 reviews) 3. [WooCommerce](https://www.capterra.pt/software/187800/woocommerce) — 4.5/5 (1042 reviews) 4. [Squarespace](https://www.capterra.pt/software/143461/squarespace) — 4.5/5 (3390 reviews) 5. [PrestaShop](https://www.capterra.pt/software/134005/prestashop) — 4.3/5 (331 reviews) ## Avaliações ### "Great budget host\!" — 4.0/5 > **Jeremiah** | *27 de dezembro de 2025* | Publicidade e marketing | Recommendation rating: 8.0/10 > > **Vantagens**: Ease of use, integration capabilities, clean UI, organization of most used features were easy to find. > > **Desvantagens**: Random glitches, some add-ons stated they were compatible but were in fact not, some issues with image uploads. > > Overall it was actually a great product to use and if I were to open an ECommerce site myself, I would consider them again. ----- ### "Flexible, Scalable Platform for Complex Catalogs and Hybrid D2C + B2B" — 5.0/5 > **Frank** | *14 de março de 2026* | Suprimentos e equipamentos para empresas | Recommendation rating: 8.0/10 > > **Vantagens**: One of BigCommerce’s biggest strengths is its true hierarchical category structure. When we replatformed from WooCommerce, we evaluated BigCommerce Enterprise against Shopify Plus, and Shopify’s Collections simply couldn’t replicate our deep category/subcategory structure without relying on apps. BigCommerce supports this natively, which made SEO planning and catalog organization much cleaner for us. Another standout is BigCommerce’s native product customization capabilities. The platform lets you add required acknowledgements, collect customer input via text or choice fields, and use the Product Pick List to let shoppers add compatible accessories or components directly from a product page. For anyone selling modular or configuration‑heavy products, this built‑in flexibility is extremely useful and reduces the need for app‑based workarounds. The Promotions editor is also very capable. I once suggested adding the ability to cap a percentage-based discount by a dollar amount, and that functionality eventually became available, which helps for certain promotional structures. For B2B, BigCommerce’s pricing tools are practical and flexible. On Enterprise, we choose between Customer Groups, Price Lists, or the Promotions engine depending on what fits the scenario, as each tool serves a distinct purpose. We also like that we can run D2C and B2B on the same platform—one catalog and promotions engine, with B2B‑specific pricing/visibility where needed—without maintaining separate stacks. The app ecosystem is solid as well. Shopify still leads in sheer quantity, but BigCommerce generally has strong options in each major category, and what’s available tends to serve mid‑market needs well. Theme customization has also been approachable for us. Because the theming system relies on standard web technologies, the theme editor and Script Manager made it easy to add small JavaScript calculators, light CSS tweaks, and other front‑end adjustments using only basic coding skills and some help from AI—work that would have otherwise required hiring a developer. Support has also been reliable overall, and after we upgraded from Pro to Enterprise, the responsiveness and depth of technical investigations noticeably improved. > > **Desvantagens**: The built‑in AI copywriter isn’t particularly strong, so we rely on external AI tools for generating product descriptions. The biggest limitation for us is the lack of broader third‑party support for Multi‑Storefront and Multi‑Location. BigCommerce provides both features, but many OMS, ERP, and inventory systems still don’t integrate with them in a way that makes a single‑backend, multi‑storefront setup truly practical. The potential is there, but until the ecosystem catches up, we maintain separate stores. Another issue is the way BigCommerce presents its negotiated or preferred card rates with Braintree on the pricing page. The advertised rates look very attractive, but in practice there was no clear path to obtaining them. Documentation didn’t explain how qualification works, support redirected us to Braintree, and even after meeting the listed conditions, it became evident that the rates weren’t realistically accessible. We eventually negotiated with other gateways and moved on. BigCommerce’s newer BigCommerce Payments offering for non‑Enterprise plans lists rates that seem much closer to what merchants actually see in reality. On the search side, Semantic Search was announced for 2024 but still hasn’t materialized. Meanwhile, Shopify’s native search has improved significantly, so BigCommerce currently lags unless you use a third‑party search solution. BigCommerce appears more focused on agentic search initiatives and Feedonomics Surface, which doesn’t help onsite search relevance today. > > We replatformed from WooCommerce, launched on BigCommerce Pro, and upgraded to Enterprise within our first year as early growth exceeded expectations. Day‑to‑day, BigCommerce has been stable and low maintenance, which was a noticeable improvement over the hosting, updating, and plugin‑management overhead we dealt with previously. The platform has also scaled cleanly with our operational needs without forcing us into architectural changes or heavy refactoring as we grew. On our Enterprise agreement, the trailing‑12‑month overage model was the hardest part to model; clarify how yours works, and if you’re pacing over your tier before renewal, a mid‑contract upgrade can be cheaper than riding rolling overages. While broader third‑party support for Multi‑Storefront/Multi‑Location and a more modern native search experience would be welcome, BigCommerce overall has been reliable, capable, and straightforward to grow with. ----- ### "Do your research and make sure your demo is thorough" — 3.0/5 > **Lauren** | *5 de fevereiro de 2026* | Aparelhos médicos | Recommendation rating: 2.0/10 > > **Vantagens**: The customer facing website looks good. I like the scrolling banner that runs across the home page, although I wish you could add another image or two. > > **Desvantagens**: It is very difficult to manipulate the templates that are set. It is especially difficult to set up promotions. Often when making changes to one area, it removes or changes information in another area. > > Less than spectacular. Whenever I need to make changes, it takes much longer than I think it should take. The links for help don't answer the question you are looking for and send you to additional links that still don't solve the problem ----- ### "Great Product" — 5.0/5 > **Scott** | *10 de abril de 2025* | Cosmético | Recommendation rating: 8.0/10 > > **Vantagens**: Its user friendly, and easily customizable. > > **Desvantagens**: Nothing comes to mind, I really like using the platform > > 10 out of 10, great product and exceptional support ----- ### "BigCommerce Meets Your eCommerce Selling Needs" — 4.0/5 > **Melissa** | *13 de junho de 2025* | Gestão de organizações sem fins lucrativos | Recommendation rating: 8.0/10 > > **Vantagens**: I like the ease of product editing, the robust app marketplace, and the customer support. Thye have made improvements over the years to the UI, making it easier to customize, and you can work with many partners to customize your store. > > **Desvantagens**: I like the reporting capabilities and options the least. They seem limited and challenging to customize. I wish there were more out-of-the-box reporting options, particularly for products with variants. I would also like them to improve B2B Ninja, the quoting tool they purchased. > > We have been using BigCommerce for nearly 8 years, and I have been pleased with the breadth of options we have to integrate other apps to enhance its use. We use B2B Ninja for our quoting tool, which integrates with BigCommerce (and they recently purchased), saving our staff order entry time. ----- Page: 1 / 15\ Seguinte: [Next page](https://www.capterra.pt/software/131883/bigcommerce?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/131883/bigcommerce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data