---
description: Tudo sobre One Touch EMR: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: One Touch EMR - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Prontuários Eletrônicos](/directory/20028/electronic-medical-records/software) > [One Touch EMR](/software/131678/one-touch-emr)

# One Touch EMR

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> Ficha médica digital (EMR baseada na nuvem eficaz, porém simples. Compatível com todos os navegadores. Computadores, laptops, iPads, Android. eRx, fax integrado, pedidos e laboratórios eletrônicos.
> 
> Verdict: Rated **4.3/5** by 24 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa One Touch EMR?

O OneTouch atende clínicas pequenas, médias e de vários locais que preferem um aplicativo móvel baseado na nuvem, que seja leve, eficaz e personalizável por especialidade, clínica e usuário.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 24 Avaliações |
| Praticidade | 4.2/5 | Based on overall reviews |
| Suporte ao cliente | 4.1/5 | Based on overall reviews |
| Relação qualidade/preço | 4.2/5 | Based on overall reviews |
| Recursos | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: One Touch EMR
- **Founded**: 2011

## Commercial Context

- **Preço inicial**: 149,00 US$
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 210 more

## Recursos

- Admissão de pacientes
- Agendamento de compromissos
- Ajuda de programação
- Avaliações iniciais
- Cobrança de consultas médicas
- Cobrança e faturamento
- Comunicações com pacientes
- Conformidade com HIPAA
- Criação de diagramas
- Diagnostic Imaging
- Gerenciamento de documentos
- Gestão de compromissos
- Gestão de fichas dos pacientes
- Gestão de pedidos de laboratório
- Gestão de planos de cuidado
- Gestão de reclamações
- Gestão do fluxo de trabalho
- Imunização e Rastreamento de Alergias
- Interoperabilidade clínica
- Medication Management
- Modelos personalizáveis
- Notas SOAP
- Notas clínicas
- Planejamento do tratamento
- Portal do cliente
- Receitas médicas eletrônicas
- Resultados de laboratórios
- Suporte para tomar decisões
- Verificação de elegibilidade de seguro

## Integrations (2 total)

- eFax
- eLab

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software)

## Categorias relacionadas

- [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software)
- [Software de Prontuário Eletrônico para Atendimento Primário](https://www.capterra.pt/directory/32665/primary-care-ehr/software)
- [Software de Prontuário Eletrônico para Ortopedia](https://www.capterra.pt/directory/32633/orthopedic-emr/software)
- [Software de Prontuário Eletrônico para Atendimentos de Urgência](https://www.capterra.pt/directory/32683/urgent-care-emr/software)
- [Software de Prontuário Eletrônico para Medicina Familiar](https://www.capterra.pt/directory/32564/family-practice-electronic-medical-records-%28emr%29/software)

## Alternativas

1. [Epic](https://www.capterra.pt/software/122278/epiccare-emr) — 4.4/5 (447 reviews)
2. [ModMed](https://www.capterra.pt/software/124590/ema) — 4.4/5 (363 reviews)
3. [athenaOne](https://www.capterra.pt/software/98735/athenaone) — 3.8/5 (907 reviews)
4. [ChiroTouch](https://www.capterra.pt/software/48210/chirotouch) — 4.0/5 (1084 reviews)
5. [eClinicalWorks](https://www.capterra.pt/software/120360/eclinicalworks) — 3.3/5 (395 reviews)

## Avaliações

### "best i have seen" — 5.0/5

> **R** | *24 de agosto de 2014*
> 
> you can tell the product was designed by a doctor, workflow is familiar, and helps me document faster with my patients

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### "Excellent product, great customer service" — 5.0/5

> **Anna** | *25 de outubro de 2024* | Consultório médico | Recommendation rating: 10.0/10
> 
> **Vantagens**: Great product, ease of use, most of the time intuitiv. Cloud base and can be accessed through my android phone.&#10;Easy to upload and edit PDF documents and forms, can upload pictures too . I didn't use all the included features and there are tons of them.&#10;Support is amazing, helpful and friendly. Easy to reach and responsive team.
> 
> **Desvantagens**: I didn't use all the offered features of this product, so can not comment on those, but the one that I used, I like.

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### "Too Difficult" — 1.0/5

> **Laurie** | *1 de fevereiro de 2019* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 1.0/10
> 
> **Vantagens**: Free, support available if you can wait a few days.
> 
> **Desvantagens**: Two login's one for Admin and one for Provider. Too difficult to keep up with logins even to get started .To reset password seems to take forever. Signed up months ago but have not been able to use yet. It might be a great product but I am looking elsewhere.

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### "Problematic at times, support is very good, very helpful,  and friendly, if you can reach them" — 4.0/5

> **Rob** | *12 de junho de 2018*
> 
> **Vantagens**: I like the scheduling.  Does come with a prescription writer, mentioned nowhere, for which you need two part paper.   Email of my next day's patient schedule the evening before is nice, though I'd prefer to set my own email time. Macros, which work most of the time, are helpful.  Not fully intuitive, but better than stories I have heard about many EMRs.  Once set up, its decent with relatively customizable templates. The price is reasonable.
> 
> **Desvantagens**: I am a solo practitioner and set this up primarily myself through instructional videos, and trial and error. Customer support during the setup phase was not so helpful.   DO NOT set your own name as physician and system administrator.  Use something like Admin System for the system administrator name. Else, you end up with your notes and appointments under two different versions of your name.  The instructional video says you should, even must, use first and last name for practice.admin, but set up that way leads to disaster.  Wish I could adapt the prescription writer to 4 part paper which I already have. The encounter plan does not seem to let me write Rx for multiple indications from the problem list. Often in medicine, we use medications for not just one simple reason, but to address multiple problems. e.g., an SNRI for generalized anxiety, panic Do and depression, among other uses.  Well, you have to pick one.  Somewhere there is a likely a better organization for the plan with problem list and prescriptions.  If you are writing free text for something like your HPI, and you don't hit the "ok" button before going elsewhere, or forget to hit "ok," all you wrote is lost... This happened to me three times costing hours of work.   If you make a mistake or typo when writing a prescription, and don't notice before you write it, and delete it, it keeps the mistake in the medical record as a cancelled Rx.   They may, hopefully, fix that.   It took a while to figure how to get my name in my notes, and take out 'main office,"  this is not explained.  Deleting a patient is far from intuitive and requires you go to super bill and delete from there.  If you write your note after the day the patient was seen, which I do a lot since I am just starting and coming from paper records, you have to change the note's date to the visit date manually via going to superbill, else it defaults to the date of your edit.  I ask, why?  It took quite a while to figure how to delete the provided example patients.  Customer support is difficult to reach.  By phone it goes to message, which is so far not returned.  Email directly to a support agent was not replied to, for the most part.  When you do get someone on the phone, they are very helpful and do take the time to help you.

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### "a lesser evil" — 4.0/5

> **Kevin Holthaus** | *27 de julho de 2021* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 6.0/10
> 
> **Vantagens**: cloud based, works fair with voice recognition, a bit more intuitive than other EMR's
> 
> **Desvantagens**: recently connectivity has been a huge issue and it would seem that the band width at their server is congested.  this is been intermittent for the last several months, and may lead us to find another product.
> 
> the product itself is acceptable or good, at one point they were fairly responsive to user recommendations for changes.  Support has pretty much always been an issue, and have frequently had to just give up and live with, or create our own fixes for issues.

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