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Sobre Paycom

Com o software tudo-em-um da Paycom, você pode aumentar a satisfação dos funcionários vinculando desempenho com remuneração.

Saiba mais sobre o Paycom

Vantagens:

Paycom can do a lot of different things if its configured correctly. It offers some useful integrations and can make a lot of the workflow side of things easier.

Desvantagens:

I have been waiting 2 months for them to fix a mistake they made on my W2. I was told that it would take 2-3 weeks to fix.

Notas do Paycom

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,3
Recursos
4,4
Relação qualidade/preço
4,3

Probabilidade de recomendação

8,2/ 10

O Paycom tem uma classificação geral de 4,4 em 5 estrelas com base em 1 029 avaliações de usuários no Capterra.

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Filtrar avaliações (1 029)

Josh
Biomedical Equipment Technician
Usuário do LinkedIn Verificado
Hospitais e Saúde, 501 - 1 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Employee who loves Paycom

5,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Diego
Diego
GESTOR COMERCIAL, Brasil
Usuário do LinkedIn Verificado
Serviços financeiros, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Muito Bom ! Indico !!!

5,0 há 3 anos

Vantagens:

Gosto de usar. Atende bem ao que se determina a fazer !

Desvantagens:

Poderia ser menos burocratico. So isso ! Mas muito bom !

Resposta do Paycom

há 2 anos

We're glad you're enjoying Paycom, and we appreciate your feedback. Thank you for taking the time to leave us a review!

Joe
Joe
Director of HR, Payroll, Accounting, EUA
Usuário do LinkedIn Verificado
Restaurantes, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Paycom Review

5,0 ano passado

Vantagens:

I like the quick responses from the Account Manager and Dedicated Specialist most.

Desvantagens:

A lot of custom reports for data need to be purchased separately from what is included in the costs.

Resposta do Paycom

ano passado

Joe, thank you for sharing your positive experience with us! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations.

Elizebeth
Adjuster, EUA
Seguros, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good basic software for clocking in and out

4,0 mês passado Novo

Vantagens:

Mobile app and downloadable IRS tax forms

Desvantagens:

Interface not user friendly and difficult

Resposta do Paycom

há 4 semanas

Hi Elizebeth, we are glad to hear that you find our software easy to use and appreciate the Paycom mobile app. Thanks for your review!

Lisa
Digital Channel Project Coordinator, EUA
Bancos, 501 - 1 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

A basic easy to use solution

3,0 há 3 meses

Comentários: My experience was fine. It wasn't great, it also wasn't bad. It functioned fine for me as a user and I didn't experience any outages or issues often.

Vantagens:

Paycom was fine for my basic needs for time and attendance. It was easy to use and understand.

Desvantagens:

Integrating other systems into Paycom wasn't easy and proved to be difficult for employees to use. We like to be able to incorporate as much HR functionality into one system for ease of use and simplicity, but we encountered a lot of road blocks with Paycom. From my standpoint it was okay to use, but our company quickly transitioned away from Paycom due to the complexity on the backend.

Resposta do Paycom

há 3 meses

Thank you for sharing your feedback about your experience, Lisa. Paycom's mission is to simplify the employee process and eliminate unnecessary tasks for the HR and payroll teams. We're disappointed to hear about your experience and we'd like to learn more. Please reach out to us at [email protected] and a member of our team will be in touch.

Paul Q
Director of Finance, EUA
Gestão da educação, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Paycom is worth working with

4,0 há 3 meses

Comentários: It has really improved since 2023. We are grateful that they are now helping us manager our 1099 vendors.

Vantagens:

After 2023, they have improved Customer Service and the system interface is very intuitive.

Desvantagens:

Nothing at this time. They have improved their customer service since 2023 and that really has made it easy to work with them.

Resposta do Paycom

há 3 meses

Paul, thank you for sharing your positive experience with Paycom! We appreciate hearing that our single software is intuitive and easy to navigate - that's exactly what we're aiming for. Along with world-class service, we strive to provide a solution that brings significant value to our clients, and it sounds like we're delivering on that promise. Thank you for choosing Paycom.

Taylor
Program Manager, EUA
Emprego e contratação, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great Experience

5,0 há 3 semanas Novo

Comentários: Its been great very easy to learn, when we have issues its been easy to reach someone for a resolution.

Vantagens:

Very User Friendly but holds alot of information

Desvantagens:

I have no complaints, its a great software.

Resposta do Paycom

há 3 semanas

Hi Taylor, thank you for taking the time to share your positive experience with Paycom. We're thrilled to hear that you've found our software easy to learn and use, and that your dedicated specialist has been responsive and helpful when you've needed them. It's great to know that we're living up to our commitment to delivering world-class service. Thank you for your 5-star review!

Crystal
Payroll Administrator, Canadá
Ócio, viagens e turismo, 201 - 500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Paycom - Best system yet!

5,0 há 2 meses

Comentários: This software implementation has been better than expected, felt very supported throughout the process and the program is easy to use and navigate. I like how we can hand back a lot of control and accountability to the employees and managers.

Vantagens:

The support is unequalled, all through implementation and first several payrolls, they were usually very quick to respond to emails and answer questions.

Desvantagens:

Canadian taxes and statutory deductions are a work in progress and we have had a couple hiccups.

Resposta do Paycom

há 2 meses

Crystal, it's wonderful to hear that your specialist has been able to provide you with the level of support you deserve, responding promptly to your emails and questions throughout the implementation process. We're also glad to hear that your dedicated specialist is working closely with you to address the challenges with Canadian taxes and statutory deductions, and are committed to finding a solution. At Paycom, we strive to deliver world-class service, and it's great to see that we've been able to exceed your expectations, especially after coming from a previous provider that left you feeling abandoned. Your experience is a testament to our team's hard work and dedication to providing an exceptional client and user experience.

Allison
Therapist, EUA
Clínica de saúde mental, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy and user friendly

5,0 há 2 meses Novo

Comentários: Overall it’s easy to use, legitimate, and clear to understand.

Vantagens:

User friendly, even for someone who isn’t tech savvy. Tabs/descriptions make sense and are clear. I like the option to approve a paycheck.

Desvantagens:

Tax document location wasn’t self explanatory. Every other feature is self explanatory though.

Resposta do Paycom

há 2 meses

Allison, thank you for taking the time to share your positive experience with our HR and payroll software! We're thrilled to hear that you find our app's interface user-friendly and clear, making it easy for you to navigate and utilize features like Approve My Check®. We appreciate your feedback regarding the tax document location and encourage you to share any additional feedback with your dedicated specialist or at [email protected].

Sadie
RBT, EUA
2128, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Paycom Review

5,0 mês passado Novo

Comentários: Overall I had a positive experience while using Paycom.

Vantagens:

What I like best about Paycom is the ease of use for the comsumer.

Desvantagens:

What I like least about Paycom was locating necessary tax documentation.

Resposta do Paycom

mês passado

Sadie, thank you for sharing your positive experience with Paycom. We're glad to hear that our HR and payroll software is user-friendly and easy to navigate, making it a valuable resource for your organization.

Hayden
Head Pom Coach, EUA
Gestão da educação, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

User friendly app

5,0 há 2 meses Novo

Comentários: I enjoy Paycom because all of my stuff is in one place. I can do everything from the app.

Vantagens:

The user friendly app, it is very intuitive!

Desvantagens:

Haven’t had any issues while being a paycom user.

Resposta do Paycom

há 2 meses

We're thrilled to hear that you find our app user-friendly and intuitive, and that it's made managing your information a seamless experience. We're glad you appreciate having everything in one place and being able to take care of tasks from the app - that's exactly the user experience we strive for. Thank you for the 5-star review, Hayden!

Lisa
Human Resources Manager, EUA
Seguros, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

I LOVE Paycom

5,0 há 6 meses

Comentários: I LOVE Paycom. I've been with Paycom since 2016 and have converted two different companies/employers. I always tell people that no software is perfect, but Paycom is as close as it gets for me. It's a great, all-inclusive platform that is easy to use and highly customizable!

Vantagens:

It's an all-in-one system that is user friendly!

Desvantagens:

Some customer experience has been lost as the company has grown. It makes absolutely makes sense from a streamlining, efficiency and liability standpoint, but the personal touch/assistance also decreases with these changes.

Resposta do Paycom

há 5 meses

Lisa, we're pleased to know our user-friendly software allows you to streamline your HR and payroll tasks all in one place! We appreciate the 5-star review and for continuing to partner with Paycom!

Megan
Program Coordinator, EUA
Gestão de organizações sem fins lucrativos, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Paycom meets all of our expectations!

5,0 há 10 meses

Vantagens:

I love that we have a dedicated specialist, how our implementors are very forthcoming and open about Paycom, the navigation, and usability of Paycom.

Desvantagens:

If there was a better way to complete expenses for supervisors, as this is apart of my role, that would be better. Something that allows us to edit, review, and submit expense reports on the behalf of others more smoothly and easily - without extra steps that may be unnecessary or unavailable.

Resposta do Paycom

há 9 meses

Megan, we are glad to hear you are experiencing top-notch service from our team. Thank you for the 5-star review! If have any additional questions, please reach out to our team at [email protected].

Faith
Director of Human Resources, EUA
Automotivo, 51 - 200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Good software but still needs improved.

4,0 há 5 meses

Comentários: I would still choose Paycom over the competitors, but do wish that customer support was stronger.

Vantagens:

Implementation was done so well, our Paycom team took the time to understand our every need.

Desvantagens:

After implementation the customer support was lacking. Our client support specialist was not responsive, and we were given a new specialist almost every month.

Resposta do Paycom

há 4 meses

Faith, we’re glad to hear you had a smooth implementation! We hold our dedicated specialists to a high standard, and we'd like to learn more about your review. Please reach out to us at [email protected], and a member of our team will be in touch.

Patricia
Administrative Assistant and HR, EUA
Roupa e moda, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Train to be the best HR in Paycom, you'll be glad you did!

5,0 há 5 meses

Comentários: Once I got through the learning/training process, it has been a pleasure to work in Paycom.

Vantagens:

Paycom has significantly reduced the amount of time previously required to efficiently process payroll.

Desvantagens:

Possibly the time it took me to get confidence that I was using all the options and reports available to me in Paycom.

Resposta do Paycom

há 4 meses

Patricia, we're thrilled to know that Paycom's software has significantly reduced the amount of time required to process payroll for your organization. Paycom's standard is world-class service, and we are glad you have experienced this through our training and learning process. We are thankful for your 5-star review!

Dana
CSR, EUA
Veterinária, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Amazing HR Software

5,0 há 7 meses

Comentários: Fantastic! I love being able to review my timecard for each shift. I can see how much PTO I have, do assigned trainings for my company and even see my tax info/W2s super easily without having to wait for the mail to come

Vantagens:

Super easy to navigate. I love being able to manage my timecard, HR info and trainings all in once place.

Desvantagens:

Nothing. I love how much there is that can be done with Paycom.

Resposta do Paycom

há 7 meses

We're so happy to hear that the visibility and transparency Paycom provides has been so helpful, Dana! We really appreciate your review and for allowing us to serve your organization!

Nathaniel
Jr. Systems Administrator, EUA
Fabricação elétrica/eletrônica, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Paycom is the better alternative

4,0 há 9 meses

Comentários: Overall I have really enjoyed the ease of use and streamlined experience.

Vantagens:

Paycom has all the same benefits that the big names like ADP have for a better price.

Desvantagens:

PTO accruals and usage is somewhat confusing.

Resposta do Paycom

há 9 meses

Nathaniel, we're happy to hear how Paycom has been the better alternative for your organization! Thank you for the positive review!

Yolanda
Managed Care Coordinator, EUA
Hospitais e Saúde, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

PayCom Review

5,0 há 6 meses

Vantagens:

Paycom is very user friendly for both Employer/Employees

Desvantagens:

for my company access was only allowed for certain areas within the app.

Resposta do Paycom

há 6 meses

Yolanda, we're happy to hear Paycom has been user-friendly for both employer and employees. Thank you for your partnership and leaving us a 5-star review!

Cheryle
Benefits Coordinator, EUA
Automotivo, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Adding new locations

5,0 há 6 meses

Comentários: Very satisfied with how things went and professional.

Vantagens:

The team work to get our two new location in the system and up and running so smoothly.

Desvantagens:

Nothing major, we always run into bumps along the way

Resposta do Paycom

há 6 meses

Cheryle, we're thrilled to hear how Paycom has helped you and your organization get up and running so smoothly! Thank you for the 5-star review!

Rachel
Director, EUA
2128, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Not just a payroll system

5,0 há 4 meses

Comentários: Overall, paycom offers everything we need to make payroll easy for our employees. From onboarding to payroll and everything in between paycom checks the boxes.

Vantagens:

Paycom is really easy to use for both me as a manager and for my employees. I like that there is an in depth desk top version and a quick on the go app version.

Desvantagens:

I wish the cost for additional integrations was more budget friendly.

Resposta do Paycom

há 3 meses

We're happy to hear you value accessing all your HR and payroll needs in a single software, Rachel. Paycom's mission is to simplify and automate HR and payroll processes for all our users, so we are happy to hear this has been your experience. Thank you for taking the time to leave us a 5-star review!

Arnel
Team Manager, Filipinas
Terceirização/Deslocalização, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Paycom - Pros and Cons

4,0 há 6 meses

Comentários: i would rate paycome with an 9. it's a near perfect tool with the exception of how long the approval hierarchy works, If i was the developer i would put in status bar on top of the list approvers so that i know what's the hold up, who is hodling up my ticket for approval

Vantagens:

Everything is available in paycom from scheduling to adjustments to personnel action form to continuous learning

Desvantagens:

the approval stages are very cumbersome, it shows me the name of the approvers but does not show you any real "progress" as to why the ticket is stuck to a specific approver.

Resposta do Paycom

há 6 meses

Arnel, thank you for the positive review! We appreciate your feedback. If you have additional comments or ideas for improvements, please share them with your dedicated specialist that is assigned to your organization!

Theresa
Payroll Supervisor, EUA
Contabilidade, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Payroll review

4,0 há 3 meses

Comentários: Overall, I have had a pleasant and good experience

Vantagens:

The ease of the reporting and the use of Paycom for Payroll.

Desvantagens:

I wish we got the State tax reports and I wish we could configure the PTO better. Also, I wish it was a better way to pay OT to salary employees when the law went into effect in July.

Resposta do Paycom

há 3 meses

Theresa, thank you so much for taking the time to share your feedback! We're thrilled to hear that you're finding our reporting features easy to use and that you're having a great experience with our payroll solutions. We encourage you to reach out to your dedicated specialist for assistance with configuring PTO and OT. Paycom is committed to providing world-class service and look forward to continuing to support you in any way we can.

Monica
HR Administrator, EUA
Instituições religiosas, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Paycom is an excellent payroll application!

5,0 há 5 meses

Comentários: Very positive. I think Paycom offers a excellent and superior payroll application.

Vantagens:

My dedicated specialist and the excellent customer service. The database is very user friendly and easy to use.

Desvantagens:

The recently added terminated employee process in Beti needs a major overhaul. Very confusing and never does quite what I expect. I don't like using it but when I choose not to use it Paycom doesn't end some earnings. Some of the forms need updated to be consistent with other recent updates. Some improvements haven't been tested by an end user like me. The words don't wrap or are not visible.

Resposta do Paycom

há 5 meses

Monica, we're happy to hear you find our features user-friendly! It's also great to hear your experience has been very positive! Please feel free to share future feedback or ideas for improvements with your dedicated specialist. We appreciate your partnership and advocacy!

Julianne
Finance and Benefits Coordinator, EUA
Administração pública, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Paycom Review

5,0 há 5 meses

Comentários: I have been using Paycom for 7 years and it has been great. The response time of our specialist and her team is amazing. It is very easy to navigate around in to get everything we need out of it

Vantagens:

I love our specialist and the timely manner she gets back to us. I also love that Paycom is very easy to navigate around.

Desvantagens:

I honestly cannot think of a negative thing to say about Paycom.

Resposta do Paycom

há 5 meses

Julianne, we hold our product and service to a high standard, so to hear you are having a good experience with both is rewarding to us! Thank you for the 5-star review!

Karen
Assistant to Business Administrator, EUA
Instituições religiosas, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

PayCom - Best Payroll Process

5,0 há 3 meses

Comentários: The great staff that is always helpful and understanding to my (the clients) needs

Vantagens:

The ease of processing, and no stress to getting the employees time and information

Desvantagens:

Reports, still want to run reports I need and the report that I can understand

Resposta do Paycom

há 3 meses

Karen, we're excited to see Paycom making a positive impact on your organization's employee experience by simplifying their process and eliminating unnecessary tasks regarding HR and payroll. We're committed to helping you get the most out of our platform, and your dedicated specialist will be the best person to assist with running reports and any other needs you may have. We appreciate you taking the time to leave a 5-star review!

Teresa
Peer Support Specialist, EUA
Banco de investimento, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

It's worth buying

5,0 há 7 meses

Comentários: Paycom is easy to use. It has a number of time keeping functions. It's secure and I've never had any issues with it at all.

Vantagens:

It's convenient, I can clock in at work or on my phone at home. I use it to request vacation days,sick days, or unpaid time off. I use it to view my check stubs and W2's during tax time.

Desvantagens:

None I have no cons I am a fan of Paycom.

Resposta do Paycom

há 7 meses

Teresa, we're happy to hear about your experience! It's especially great to hear you are utilizing the time off requests and find Paycom easy to use. Thank you for the 5-star review!