--- description: Tudo sobre DoneDone: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DoneDone - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Controle de Erros de Programação](/directory/30090/bug-tracking/software) > [DoneDone](/software/130775/donedone) # DoneDone Canonical: https://www.capterra.pt/software/130775/donedone Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/130775/donedone?page=2) > Um software simples de rastreamento de problemas e gestão de tarefas para equipes de 2 a 200 pessoas. Gerencie projetos e clientes em um único lugar. > > Verdict: Rated **4.6/5** by 50 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa DoneDone? Qualquer equipe que queira uma maneira simples de gerenciar tarefas, problemas, erros ou outros fluxos de trabalho. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 50 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.3/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: DoneDone - **Founded**: 2007 ## Commercial Context - **Preço inicial**: 5,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Alerts/Escalation - Auditoria de problemas - Gestão da base de conhecimento - Gestão de atribuições - Gestão de projetos - Gestão de tarefas - Gestão de tíquetes - Gestão do fluxo de trabalho - Painel - Priorização - Rastreamento de edição - Registro de auditoria ## Integrations (5 total) - GitHub - Google Drive - Harvest - Slack - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento ## Category - [Software de Controle de Erros de Programação](https://www.capterra.pt/directory/30090/bug-tracking/software) ## Categorias relacionadas - [Software de Controle de Erros de Programação](https://www.capterra.pt/directory/30090/bug-tracking/software) - [Sistemas de Monitoramento de Problemas](https://www.capterra.pt/directory/30675/issue-tracking/software) - [Ferramentas de Gestão de Tarefas](https://www.capterra.pt/directory/10030/task-management/software) - [Software de Recrutamento e Seleção](https://www.capterra.pt/directory/30060/applicant-tracking/software) ## Alternativas 1. [Jira](https://www.capterra.pt/software/19319/jira) — 4.4/5 (15312 reviews) 2. [JIRA Service Management](https://www.capterra.pt/software/138769/jira-service-management) — 4.5/5 (763 reviews) 3. [Salesforce Service Cloud](https://www.capterra.pt/software/136189/salesforce) — 4.5/5 (820 reviews) 4. [Issuetrak](https://www.capterra.pt/software/16499/issuetrak) — 4.6/5 (205 reviews) 5. [Caspio](https://www.capterra.pt/software/137206/caspio) — 4.6/5 (249 reviews) ## Avaliações ### "It works when I need it to" — 4.0/5 > **Avaliador Verificado** | *28 de junho de 2019* | Varejistas | Recommendation rating: 7.0/10 > > **Vantagens**: Easy to access Easy to use without any formal training Great for cross team/company collaboration > > **Desvantagens**: not sure i can think of anything wrong but I am also not a power user; I only use this when people from the business side choose to reach out to our team with the tool. > > Great\! ----- ### "Perfect for internal bugfixes" — 5.0/5 > **Robert** | *25 de fevereiro de 2020* | E-Learning | Recommendation rating: 10.0/10 > > **Vantagens**: We enjoy using DoneDones because it's very user-friendly. It's very easy to find issues, filter by key terms, create new issues and communicate with team members. > > **Desvantagens**: We haven't so far found anything that we don't like. Perhaps we could benefit from havinf additional notifications for overdue issues or tickets that have not been updated for a long time. > > We are using DoneDone to track status of issues in our SaaS product. Service management team creates new tickets and assigns them to the relevant team member, who then updates ticket status, once progress is made. This works perfectly for our internal bug fixing process. ----- ### "Easy Software that teams enjoy using" — 3.0/5 > **Kathleen** | *28 de junho de 2019* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: My team likes it, there is no ramp up time and its very simple to export all the ticket details, plus Slack integration > > **Desvantagens**: Because none of the drop down menus are customizable and because its not possible to create categories for disposition, reason codes, etc I'm going to have to cancel it. > > Loved it for what it is, but we have outgrown it rather quickly bc its too rigid :( ----- ### "A Client Perspective" — 5.0/5 > **Todd** | *3 de julho de 2019* | Educação superior | Recommendation rating: 10.0/10 > > **Vantagens**: DoneDone is the issue tracking system used by the website design and development group that my university department hired for our website. As a client user of DoneDone I love the "transparency" of the DoneDone issue posting system: I can see the input and responses of everyone involved in tackling an issue, and I can add additional stakeholders as necessary. As a result, we are all always clear on who's doing what and the status of an issue. By comparison, the bug/issue tracking system that is used by my university's IT department is cumbersome, confusing, and non-transparent. The user experience is poor, and the complexity discourages me from reporting all but the most serious issues. > > **Desvantagens**: As a client user of the DoneDone software, I have no dislikes. It is a simple, clean user interface and interaction that nicely focuses the communication between the client team and the design/development team. > > The design/development group we hired to build the website for our university department introduced us to DoneDone. During the design phase, between face-to-face working meetings, DoneDone proved to be an optimal platform to refined bite-sized design issues, and to keep everyone abreast of the emerging design. During the testing phase, DoneDone was a simple, transparent conduit of issues found and issues resolved. Currently, in the site maintenance phase, we, as clients, use DoneDone maybe a dozen or so times a year, and it is all just easy and straightforward. ----- ### "Excellent excellent product" — 5.0/5 > **Judy** | *29 de junho de 2019* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: I use this software on a daily basis - I manage all my tasks, queries and projects with ease. This is an incredible piece of software - it makes my life incredibly easy. I love the reporting and I love how easy the tasks are to manage. There is no way I could so my projects efficiently without Done done. > > **Desvantagens**: The only small issue I have is accessing the projects - if you have a large list of projects you always need to get back to the drop down to change between projects. It would be great ti hace a clickable menu on the side for ease of access > > I could not imagine my business life without Done done - the best software I have ever discovered or used. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/130775/donedone?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/130775/donedone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data