Avaliações do Workable

Sobre Workable

Built to scale, Workable is suitable for growing and midsized companies of 1-1000 employees.

Saiba mais sobre o Workable

Vantagens:

Easy integration with O365 and Google. Collaboration/team sharing of information on candidates.

Desvantagens:

The tone was downright rude. Because we don't need anything too complicated, we decided to move to another ATS with a slightly lower cost.

Notas do Workable

Pontuação média

Praticidade
4,4
Atendimento ao cliente
4,2
Recursos
4,1
Relação qualidade/preço
4,1

Probabilidade de recomendação

8,2/10

O Workable tem uma classificação geral de 4,4 em 5 estrelas com base em 421 avaliações de usuários no Capterra.

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Filtrar avaliações (421)

Ines
Psicóloga educacional, Portugal
Ensino fundamental e médio, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Recrutamento massivo

4,0 há 5 dias Novo

Vantagens:

A capacidade de analisar e tratar candidaturas de forma automatizada.

Desvantagens:

Erros associados aos automatismos, como interpretações erradas de cvs personalizados.

Ângela
Human Recourses, GB
Recursos Humanos, 201 - 500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Workable

4,0 há 2 semanas Novo

Comentários: Extremamente fácil postar um emprego, aprovar candidatos, avançar candidatos, desqualificar candidatos e enviar e-mails em massa.

Vantagens:

Essa ferramenta nos ajudou a ser mais eficientes durante esse período e a realizar nosso trabalho.

Desvantagens:

Ainda não tenho má opinião sobre o workable.

Courtney
Courtney
Director of People Operations, EUA
Usuário do LinkedIn Verificado
Hospitais e Saúde, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great System, needs a few tweaks to be perfect

5,0 há 3 anos

Comentários: It's been great, the system is good, has a few things it could improve on but a good system.

Vantagens:

This system has really been great for us. It is easy to create jobs, post, and make notes throughout the process.

Desvantagens:

Needs a better way for merging candidates from indeed, they get different email addresses so really causes a problem in our system. Need to be able to attach several reqs to one and clear they are together. Indeed integration is wonky, have issues with our jobs being seen but get far better results with a direct link. Ease of seeing things, if notes are so long hard to get to what is needed.

Resposta do Workable Software

há 3 anos

Thank you for your feedback! It was shared with your Account Manager. We're glad that you've found Workable to be a great system.

Jessica
Jessica
Game Programmer, EUA
Usuário do LinkedIn Verificado
Software, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Recruiting has never been easier and more efficient!

4,0 há 9 meses

Comentários: Workable was able to fix a few issues. Excellent work, in my opinion. Online Video Interview and Online Assessment Test services have already been incorporated, and this was undoubtedly one of the tool's most significant enhancements. As a result, when you purchase the ATS, you get both services for free.

Vantagens:

One of the most useful features of Workable is the ability to take notes at any point along the way. You may use Workable to send and receive candidate emails through the system, including a notifications page that functions something like a telephone. It has several AI integrations.

Desvantagens:

As Workable is still a relatively young ATS that requires updates and a little of effort, reporting and other more complicated functionalities are a bit limited. Workable isn't the best choice if you want a tool that can do whatever you want it to.

Samantha
Recruiter, Espanha
Emprego e contratação, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Recruitment and HR ATS

5,0 mês passado Novo

Comentários: Workable is other excellent ATS that I've used. In my experience is a complete ATS with a lot of useful features and very user friendly. It's possible to integrate with other products such as HRIS so the entire recruitment process could be managed from the platform and helps with part of the HR process (contract signature, onboarding process).

Vantagens:

Workable it's an ATS that allows you to share your candidate information not only internally but also with external stakeholders. if you're an in-house recruiter you can share the process with the hiring managers and manage the entire process with the platform and if you're an external-agency recruiter, the client can give you access so you can manage the cycle and tag the people who's involved in the process.

Desvantagens:

Sometimes you have to put candidates info manually.

Sofia
Director of HR, EUA
Software, 201 - 500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Love and hate relationship with this ATS

3,0 há 10 meses

Comentários: Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year.

Vantagens:

I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.

Desvantagens:

The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.

Zandile
Talent Acquisition Specialist, África do Sul
Publicidade e marketing, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas:

The only ATS you need!

5,0 há 3 meses

Comentários: Perfect! So many features are automated freeing up a lot of time to focus on employer branding

Vantagens:

1. Employee Referral portal2. Ease of setup3. Creating tags for talent pool4. Reports5. Their customer support is incredible!!! Fast, efficient and kind!

Desvantagens:

At times the requisitions can cause some of the reports to be inaccurate

Lauren
Lauren
Operations Manager, EUA
Usuário do LinkedIn Verificado
Imobiliárias, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas:

Solid B+

4,0 há 2 anos

Comentários: I’m not sure we get visibility on job boards. We posted a position last Aug using Greenhouse and received 121 applicants in 2 weeks. This year, we posted same job through Workable and got 27 in two weeks. I eventually paid to promote on LinkedIn.

Vantagens:

I can’t believe the scorecard feature wasn’t in the standardized ratings! This is a great feature even though my team doesn’t utilize it enough.

Desvantagens:

Better scorecard- I wish a candidate could have one cumulative scorecard per user where hiring team could score them. Instead, there’s a scorecard for each step of the funnel for each user. If I forget to ask questions in the screen, I can’t just make them empty for the next round, I have to do a whole new repetitive card. You also have to click around a bit to find this and access it.

Yushawu
Talent Acquisition Specialist, Bélgica
Construção, 51 - 200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas:

Workable for Talent sourcinng

5,0 mês passado Novo

Comentários: Overall, workable is wonderful and represents a good assistant to my hiring needs.

Vantagens:

Workable is definitely what every talent acquisition specialist need for their talent pipeline. its easy to navigate and contains suitable features that are effectively in their functions such as the job posting, candidates profile and application tracking.

Desvantagens:

I think workable has to work more on the interaction between add comments to a candidate's profile and sending them email. It is easy to send emails candidates when actually the intended purpose was to add comments.

Avaliador Verificado
Usuário do LinkedIn Verificado
Varejistas, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas:

awsome product for its value

4,0 mês passado Novo

Comentários: Overall everyone in our organization is satisfied using this product and I definitely recommend using it.

Vantagens:

Posting and managing jobs through this project is really easy, I love the collaboration ability inside the product for different people inside the organization.

Desvantagens:

If posting the job to different platforms such as Linkedin, etc was quicker it was great.

Piolo
Piolo
HR/TA Intern, Filipinas
Usuário do LinkedIn Verificado
Emprego e contratação, 201 - 500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

TA Interns' Review

5,0 há 2 semanas Novo

Comentários: Great, makes me feel really comfortable working with our TA team and the product.

Vantagens:

Everything, The easy use of the product and the way things are labeled.

Desvantagens:

Sometimes we double up the candidates on different job roles, but so far none.

Karlin
HR & Office Manager, GB
Serviços financeiros, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Workable is an excellent recruitment tool

4,0 há 2 semanas Novo

Vantagens:

Workable's shared workspace allows hiring managers and team members to collaborate more effectively.It makes it so much easier to schedule interviews and communicate with candidates.

Desvantagens:

I have no complaints because everything is working well for me.

Rose
HR Manager, EUA
Consultoria de gestão
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

JUST WHAT WE WERE LOOKING FOR, AND MORE!!!!

4,5 há 8 anos

Vantagens:

The software is well thought out, and by far the ONLY affordable option we found on the market. The fact that our employment ads, once on Workable, automatically go out to many FREE job sites without any further action on our part is a huge plus and has led to our being able to have more applications to review (and even more than we can handle sometimes -- but that's HARDLY a complaint!) Workable has been a blessing to our company. I know that sounds cliche', but it's definitely true. I personally spoke with various vendors and attended a few online demos of other options, but the pricing was way beyond what our company's budget could handle! The President of our Company would only support monthly fees that were next to nothing, and I did not believe that such a product existed -- we had also searched a year or so ago, to no avail due to pricing. (Unfortunately I did not come across Workable at that time, or we would be a year into using it by now! The vendor has a helpful, down-to-earth approach. I have received an email or two (often from more than one rep) AT LEAST ONCE A WEEK asking how we like the product and if there is anything Workable can do to further support us. Workable's reps understand the right balance of "helpful". To receive phone calls would be annoying because our office environment is hectic and it's much more efficient to be able to communiate via email. I like receiving their messages, because it provides a quick and easy avenue to address questions or concerns. Any time I have asked a question through email, I have received a response very quickly.

Desvantagens:

I do not have any significant complaints. The one thing that the Workable software does not include is a pre-made space for an applicant to input their middle name. In instances where an applicant has a very common first and last name, we WANT that middle name (call us crazy!?!). I approached a Workable rep about this (via trusty email!) and he said that they have found that, in the absence of a specific Middle Name block, applicants tend to put their first and middle name in the First Name block. This has not been our experience at all, and I found that answer a bit offputting -- but it's far from a major issue! The software allows for users to add fields beyond the generic, but I believe applicants would be more apt to fill in their middle name if the block was there, front and center. Some applicants just leave the name space we added blank since it's "after the fact". Again though, if this is our biggest problem, we will still prosper with the help of this software!

Tiffany
Talent Acquisition Associate Specialist, EUA
Indústria farmacêutica, 1 001 - 5 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Workable is easy for everyone to use!

5,0 há 8 meses

Comentários: Workable has been great. definitely one of the most intuitive ATS that i've ever worked with. It's easy to onboard our hiring managers into the system too because everything is right there for them:
clear toolbar, comment, evaluate, and so much more.

Vantagens:

The customizability of everything that Workable has makes the experience for the candidate so smooth. We can find out what information we're looking for right in the application. Reviewing, sharing, evaluating candidates have never been easier! The timeline tells you all the communication and actions taken with the candidate and the tabs organize the topic so that you can easily see all evaluations at once. Integration with Outlook/Microsoft 365 has made my workflow so smooth as well. Customer support is also SO helpful whenever I have a question, I know someone will be able to help me with it.

Desvantagens:

There are a few features I wish Workable had. 1. while we are able to have the candidate's first name and last name, there is no placeholder for preferred names (Johnathan Smith's first name will always be Johnathan unless we manually type "John" or something else.) 2. A place where we can send a link to a sourced candidate's application instead of creating a separate google doc with their information or filling out the application on their behalf. ICIMS has a way to send a personalized link and login to candidates to see their application + fill in blanks.

Resposta do Workable Software

há 7 meses

Wonderful detail, thanks Tiffany. Will roll the preferred name and custom link ideas to product. You're also welcome to suggest them directly in our customer community: https://community.workable.com/ideas . Appreciate your feedback and support!

katy
recruiter, Canadá
Serviços financeiros, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

An ATS that works

5,0 há 4 anos

Comentários: works for me

Vantagens:

-easy to find candidates by name -easy to edit job descriptions

Desvantagens:

-no custom sharing links -would like to be able to tailor messages to candidates more -would like to be able to filter candidates based on certain criteria -would like to be able to search for candidates by last 4 digits of phone number

Resposta do Workable Software

há 4 anos

Thanks for your feedback - we're glad you enjoy using Workable! Your account manager and our support team are always here to help come up with solutions to any problems you encounter.

Madelin
Recruiting Manager, EUA
Telecomunicações, 51 - 200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

My favorite ATS so far!

4,0 há 5 anos

Comentários: The ease of use allows me to track my applicants in the most effective way. Workable saves me time in recruiting, with the options of templates, background checks, assessments, and other integrations.

Vantagens:

I really enjoy the ease of use. Everything is laid out in such a way, that you can navigate easily. I've trained a few people to use Workable, and they picked it up quickly. They also have many integrations that improve the value. The customizable pipeline is great, and they offer templates you can write, or use their provided ones. They have the option to drag and drop a resume, which will upload a candidate. I use this feature frequently and it is the quickest and most effective I've seen. Overall, Workable has the features I want most in an ATS.

Desvantagens:

The reporting is not my favorite. They have many options for reports, but you cannot customize all of them, which makes it harder to track the lead sources in depth. I wish there was a better rating system, currently, I can do thumbs up or thumbs down, but I find many candidates don't fall into either of those two categories.

Kayla
Senior Business Partnerships Associate, EUA
Gestão de organizações sem fins lucrativos, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Makes hiring more organized

5,0 há 2 anos

Comentários: I have had a good experience, and it's clear that it isn't as biased as some applicant tracking software in terms of scanning for keywords or making it too easy to bulk discount applications based on bogus criteria that might be inaccurately flagged by algorithms. It simply makes it easy for humans to do the work.

Vantagens:

I appreciate that you can see the number of candidates at each stage of the hiring process, send email through the tool, and follow a conversation from end to end. I like that you can bulk email applicants. I appreciate that applicants can apply via different websites and it shows up in one place, and that they can take shortcuts like pre-filling with their LinkedIn profile.

Desvantagens:

I dislike how, even after many years of using the tool, I still don't know how to log in from the website, I can only reach it from a link in my email. It seems like they don't want to make it easy to see all the roles you're hiring for or have hired for in the past. I don't like how it seems so easy to accidentally bulk email the wrong candidates, or email a candidate when you intended to leave an internal note.

Clara
People Manager, GB
Hospitais e Saúde, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas:

Great options for companies of all sizes

5,0 ano passado

Vantagens:

Easy integration with social media, customisable email templates

Desvantagens:

Customer support is really unhelpful, they have articles FAQ style on their website and all support does is refer you back to these articles, if you have a specific problem, too bad for you...

Cinde
Recruiting Lead,
Software, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

New pricing is making this product not a good choice for smaller companies with recruiters who need a feature rich ATS system.

3,0 há 5 anos

Comentários: This is a great product and I'm very frustrated that in a very short time they have cut out the smaller companies with their pricing. I really had not planned on looking at other ATS systems but worry what else is ahead for the "legacy" users.

Vantagens:

Up till now I have been very happy with this product. New enhancements have slowly been coming out and when a bug is found it is reported and fixed in acceptable time. Support is very reactive and easy to work with. When I chose this software, I liked that they charged by the job and not by the user, since I'm the main one that uses it with 6 others using the interview part of the pipeline and we only need about 10 jobs at one time.

Desvantagens:

For my small boutique consulting firm, what turned out to be a pro has now turned into a con. the cost is the main issue.

Daniel
HR director, EUA
Gestão da educação, 201 - 500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great program

5,0 há 10 meses

Vantagens:

The ease of use and a quick implementation of the program. The evaluation or assessment made it so easy to have a review board and communication was so much easier between team members. The able to connect to my existing HRIS system makes onboarding easier.

Desvantagens:

Nothing it has made everything so much easier

Roxy
Operations Manager, EUA
Internet, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Made my life easier!

5,0 há 5 anos

Comentários: Organized candidates, kept track of communications to candidates, easy to pull reports!

Vantagens:

Keeping candidates organized, create own pipeline stages, communicate with others or with candidate directly.

Desvantagens:

Messages meant to be sent within the company were sent to the candidate by different stakeholders, ie more than one person made this mistake which means this is a flaw in the design. Talent pool was also a bit confusing, I'd like to move candidates from Talent Pool to a pipeline and vice versa.

Avaliador Verificado
Usuário do LinkedIn Verificado
Design, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great customer service!

4,0 há 5 anos

Vantagens:

It's simple and easy to use. Easily posts to external job boards with just a click. The employer careers pages are simple and clean- could be more customizable and interactive but the product is fairly cheap compared to competitors. Customer service is FAST and always helpful. We've been with workable since the beginning and they've taken our feedback into consideration.

Desvantagens:

The only real downside is the database search is somewhat cheap. I'm a huge pipeline recruiter- their hashtags to categorize help but a boolean search function would be awesome.

Nivin
System Engineer, Índia
Usuário do LinkedIn Verificado
Petróleo e energia, 10 000+ funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: GetApp

Simple and effective applicant tracking system

4,0 há 5 anos

Vantagens:

Whatever advertisement you post, gets automatically posted in free job sites and you get more reach and this feature is available in both free and paid versions. The application is very cost effective. A clean and intuitive interface is provided. It is one of simplest applicant tracking system. The pipeline feature is very much customizable. You are provided with a people search google chrome extension which reduces time consumption. There is this on and off mode, as payment is concerned, you need to only pay for the time you use the application. The applicants can also apply via linked in. the application provides a lot of integrations including HRIS and other screening tools. The available email and interview templates help in simplifying the process and reduces the time lag. The interfaces are easy to use for both the users as well as the applicants. Very responsive customer service and support system.

Desvantagens:

The Application is a little pricey for small firms even though the features are well suited for startups.

Nicola
HR Manager,
Software, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Very easy to set up, tidy simple process and dashboard

4,0 há 6 anos

Comentários: Work definitely recommend for those wanting to streamline recruitment and build a talent pipeline without an expensive outlay.

Vantagens:

Easy move through, simple to track notes and to share with hiring managers, easy tagging, not complicated, intuitive easy to manage the candidate experience.

Desvantagens:

Lack some of the features of some larger more expensive packages but is a minor for under 100 staff still a great product

Inga
UX Research Lead, Lituânia
Publicidade e marketing, 501 - 1 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Review from a non HR person

5,0 há 4 anos

Comentários: our company uses the software because we do have a lot of hires and it saves terrific time for communication and reviewing candidates/ profiles.

Vantagens:

I like the "all in one place" feeling and comments section. This was a new product to me and I found it usable, easy to learn and intuitive enough.

Desvantagens:

What I didn't like is delays in email notifications to my email when a new candidate or comments arrive. Somehow after I receive an email that a new candidate has applied, I go to the system and find out that this happened 6-8-12 hours before...