---
description: Tudo sobre Caretime: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Caretime - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Assistência Médica Domiciliária](/directory/10036/home-health-care/software) > [Caretime](/software/129445/caretime)

# Caretime

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> Software de internação domiciliar fácil de usar com atendimento ao cliente real. EVV, agendamento, cobrança, folha de pagamento, documentação, autorizações e mensagens.
> 
> Verdict: Rated **4.0/5** by 55 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Caretime?

Internação domiciliar, atendimento direcionado ao consumidor, serviço particular e saúde domiciliar e documentação de campo para cuidados paliativos.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.0/5** | 55 Avaliações |
| Praticidade | 4.1/5 | Based on overall reviews |
| Suporte ao cliente | 3.9/5 | Based on overall reviews |
| Relação qualidade/preço | 3.9/5 | Based on overall reviews |
| Recursos | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: CareTime

## Commercial Context

- **Preço inicial**: 170,00 US$
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular)
- **Idiomas**: inglês
- **Available Countries**: Canadá, Estados Unidos

## Recursos

- Acesso para Celular
- Agendamento
- Agendamento automatizado
- Cobrança de consultas médicas
- Cobrança e faturamento
- Conformidade com HIPAA
- Controle de comparecimento
- Gerenciamento de documentos
- Gestão de calendários
- Gestão de clientes
- Gestão de compromissos
- Gestão de fichas dos pacientes
- Gestão de funcionários
- Gestão de planos de cuidado
- Gestão de reclamações
- Gestão do quadro de horários
- Gestão do tempo livre
- Planejamento de pessoal
- Portal de autoatendimento
- Portal do cliente
- Portal do funcionário
- Rastreamento de vagas e licenças
- Relatórios e análise de dados
- Várias localizações

## Integrations (4 total)

- Availity
- CareAcademy
- QuickBooks Enterprise
- Stripe

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Assistência Médica Domiciliária](https://www.capterra.pt/directory/10036/home-health-care/software)

## Categorias relacionadas

- [Software de Assistência Médica Domiciliária](https://www.capterra.pt/directory/10036/home-health-care/software)
- [Software de Apoio Domiciliário](https://www.capterra.pt/directory/30812/home-care/software)
- [Software para Portal do Paciente](https://www.capterra.pt/directory/30857/patient-portal/software)
- [Software de Cuidados a Longo Prazo](https://www.capterra.pt/directory/30109/long-term-care/software)
- [Software de Gestão de Mão de Obra](https://www.capterra.pt/directory/30210/workforce-management/software)

## Alternativas

1. [AlayaCare](https://www.capterra.pt/software/147424/alayacare) — 4.1/5 (188 reviews)
2. [Alora Home Health](https://www.capterra.pt/software/69030/alora-homecare-software) — 4.5/5 (151 reviews)
3. [AxisCare](https://www.capterra.pt/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
4. [Carecenta](https://www.capterra.pt/software/140368/carecenta) — 4.5/5 (64 reviews)
5. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5058 reviews)

## Avaliações

### "\[sensitive content hidden\] IS AMAZING" — 5.0/5

> **ISRAEL** | *3 de julho de 2025* | Hospitais e Saúde | Recommendation rating: 10.0/10
> 
> **Vantagens**: The ease and having everything in one place made the whole process stress-free\! IT IS AMAZING NO COMPLAINTS
> 
> **Desvantagens**: Nothing beats the ease and having everything in one place—absolutely amazing experience\!
> 
> Huge thank you to \[sensitive content hidden\] for answering the phone and staying on the line with me for over 30 minutes to help walk me through an issue I was having. (THIS IS WITHOUT ME HAVING AN APPT OR HAVING TALKED TO HER IN THE LAST 2 MONTHS\! )Her patience, professionalism, and willingness to go the extra mile truly stood out. This level of support is rare—and it’s definitely not something you get with most businesses. \[sensitive content hidden\], you’re appreciated more than you know\! GO JOIN CARETIME\!\!

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### "Basic platform, great for starting out" — 5.0/5

> **Ashley** | *11 de julho de 2024* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 5.0/10
> 
> **Vantagens**: What I like most about Caretime is the help function. It can help you answer just about any issue you are having. And if you can't find the answer, the customer service team is very helpful. I also like that it's a basic platform for a company who is starting out.
> 
> **Desvantagens**: What I like least about Caretime is the overall functionality. The wording of some stuff just doesn't make sense. I find calling a client the "job" very confusing. When you are working on billing, it doesn't signal errors or anything. It would be more helpful to signify a mistake that is made or a box that needs to be filled in. And if a box doesn't need to be filled in, or even used for billing, don't include it at all. It makes it very confusing.
> 
> Overall, my experience with Caretime has been a positive experience. It is a cost-efficient option, but with that being said, you will absolutely get what you pay for.

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### "Frustrating experience — unreliable software and poor support" — 1.0/5

> **Iris** | *8 de outubro de 2025* | Hospitais e Saúde | Recommendation rating: 0.0/10
> 
> **Vantagens**: It was affordable at $175/month for the first 9 clients and an additional $ if more than 9 clients..
> 
> Our agency has used CareTime for over a year, and unfortunately, it has caused more frustration than efficiency. The software itself is often glitchy and unreliable, which forces our office staff to spend excessive time troubleshooting instead of focusing on their actual work.&#10;&#10;Customer support is another major issue — the phone number provided keeps you on hold for more than 10 minutes before disconnecting, and even our caregivers struggle to get through when they need help. For a platform that’s supposed to simplify operations, it ends up creating more work for everyone involved.

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### "My Caretime experience." — 5.0/5

> **LaToya** | *12 de julho de 2024* | Hospitais e Saúde | Recommendation rating: 10.0/10
> 
> **Vantagens**: I truly appreciated my onboarding experience and the time it takes for the support questions we have.
> 
> **Desvantagens**: Sometimes, the aggregating communication can be a little slow.
> 
> Overall, I'm happy with it and has referred the services with others.

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### "STELLAR PRODUCT" — 5.0/5

> **JEREMY** | *12 de julho de 2024* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10
> 
> **Vantagens**: The team at CareTime was really helpful and prompt. The system itself was easy to learn for the most part. I am very organized while running my company now\!
> 
> **Desvantagens**: The occasional glitches mainly with the mobile app. The web version always worked the best.

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