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Avaliações do Hootsuite

Sobre Hootsuite

O Hootsuite é a plataforma mais usada na gestão de redes sociais, contando com a confiança de mais de 800 empresas listadas na Fortune 1000.

Saiba mais sobre o Hootsuite

Vantagens:

The analytics side of Hootsuite is one of its greatest strengths. The support team respond quickly.

Desvantagens:

Additionally at least once or twice the scheduled content has failed to post, and it is difficult to track these.

Notas do Hootsuite

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,2
Recursos
4,3
Relação qualidade/preço
4,2

Probabilidade de recomendação

8,0/10

O Hootsuite tem uma classificação geral de 4,4 em 5 estrelas com base em 3 699 avaliações de usuários no Capterra.

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Filtrar avaliações (3 699)

Veronica
Assistant manager
Usuário do LinkedIn Verificado
Entretenimento, 51 - 200 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Stay uptodate with social media posts Effortlessly!

5,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Silas
Executivo Público, Brasil
Sistema judicial, 10 000+ funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Hootsuite cria tempo para você

5,0 ano passado

Vantagens:

O melhor para mim foi o agendamento de postagens e as postagens automáticas. Utilizo o Hootsuite para programar posts no Instagran e no youtube de um projeto pessoal que tenho. Como me dedico ao projeto apenas nos fins de semana, utilizo o Hootsuite para postar o conteúdo durante a semana. Ele simplesmente trabalha por mim durante a semana e faz as publicações programadas.

Desvantagens:

Não achei tão intuitivo, mas sou um usuário relativamente novo. Precisei quebrar um pouco a cabeça para conseguir configurar as postagens exatamente como eu queria. Além disso, o limite de publicações é algo frustante

Evelyn
Evelyn
Redatora, Brasil
Usuário do LinkedIn Verificado
Publicidade e marketing, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Bom para algumas funcionalidades

3,0 ano passado

Comentários: É boa para algumas funcionalidades outras podem melhorar

Vantagens:

Análise de dados é boa e intuitiva e a programação de conteúdo de forma eficiente.

Desvantagens:

A disposição dos layouts pode ficar mais intuitiva e melhorar a coleta de informação e a forma de programar as postagens, deixando mais fácil e rápido.

Matheus
Implantação, Brasil
Serviços de Facilities, 11 - 50 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação Hootsuite

5,0 ano passado

Comentários: Experiência muito legal e inovadora.

Vantagens:

O Hootsuite permite acesso a todos os trabalhos que um social média faz.

Desvantagens:

Não há pontos insatisfatórios em meu uso deste programa.

Flavia
Administrativo e vendas, Brasil
Gestão da educação, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Mídias Social

4,0 há 10 meses

Comentários: O suporte no meu ponto de vista, é a única coisa que até então deixou a desejar.

Vantagens:

Muito fácil de usar, e programar os conteúdos a serem postados. Facilita a organização da semana, porque não fico escrava, e economizo meu tempo para dedicar a relação com os possíveis clientes.

Desvantagens:

A parte de integração das redes sociais, tive um pouco de dificuldade, e não achei o suporte tão dedicado em resolver. Mas depois aprendi.

Sônia
Sônia
Gerente de Negócios Agro, Brasil
Usuário do LinkedIn Verificado
Bancos, 1 001 - 5 000 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Hootisuite

5,0 há 10 meses

Comentários: Utilizei poucas vezes, mas o suficiente para ter uma excelente experiência com essa ferramenta de trabalho.

Vantagens:

Excelente ferramenta de trabalho, une a praticidade a agilidade, tornando a empresa mais competitiva, pois através da ferramenta podemos antecipar e contornar muitos imprevistos.

Desvantagens:

Não tenho nenhuma critica até o momento referente a essa ferramenta.

Guilherme
Serviços financeiros, 11 - 50 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Conteúdos de ouro

5,0 há 4 anos

Comentários: Fantástica, é uma das minhas fontes de informação, conhecimento e insights mais significativa atualmente.

Vantagens:

Utilizo o site e os conteúdos riquíssimos do Hootsuite. Adoro os conteúdos de e-mail marketing e do site também, mas este último utilizo menos. Desconheço o valor de seus acessos premium, mas pelos conteúdos gratuito de alta qualidade, deve ser um serviço de ticket alto e valoroso.

Desvantagens:

Não tenho muito o que falar do software. Mas pela suas funcionalidades de fermenta como as dirigidas para redes sociais sociais, acredito que devem ser mais divulgadas.

Evelize
Analista de Qualidade, Brasil
Papel e produtos florestais, 201 - 500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Avaliação Hootsuite

5,0 ano passado

Vantagens:

Integração a programas da Rede Social, onde posso fazer a gestão da mídia social

Desvantagens:

Até o momento não tenho nada a reclamar, está me atendendo.

Juliana
Auxiliar de Escritório, Brasil
Atacadistas, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Gosto demaaais!

5,0 há 2 anos

Comentários: Gosto bastante, é uma "mão na roda". Fácil, simples e muito bom. Pra quem tem o costume de usar, se torna ainda mais simples.

Vantagens:

Adoro a praticidade, é maravilhoso ter um único local para gerenciar as redes sociais. Ajuda demais no dia a dia!

Desvantagens:

Nada a reclamar. Me atende super bem! Adoro a facilidade de poder usar tudo num só lugar.

Avaliador Verificado
Usuário do LinkedIn Verificado
Animação, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

hootsuite

4,0 há 9 meses

Comentários: Excelente ferramenta para agendar postagens no instagran. muito fácil de usar, possilbilidade de edição e planejamento.

Vantagens:

ferramenta de agendamento de postagens para o instagran.

Desvantagens:

não consigo colocar fotos minha proprias

Jeb
Jeb
Project Manager, EUA
Usuário do LinkedIn Verificado
Editoras, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great software for managing Social Media

5,0 há 2 meses Novo

Comentários: Overall I've really liked using Hootsuite for its simple design and ease of use. It's been a really useful tool in our social media journey.

Vantagens:

I'm able to manage our companies social media accounts. We don't get a lot of interaction but about once a month we post to the 3 platforms that we utilize. It's FB, Twitter and Instagram. I love that I can do the work once and have the post go to all 3 platforms.

Desvantagens:

Hootsuite used to have a free level and we used it for years. Now we are reevaluating what we are going to do because we're a small business and every dollar counts in this economy.

Leah
Leah
Detailer, EUA
Usuário do LinkedIn Verificado
Automotivo, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Productivity to the max

4,0 há 2 semanas Novo

Comentários: Despite these minor drawbacks, Hootsuite has greatly enhanced my efficiency and effectiveness in managing social media. It's a powerful tool that I would recommend to anyone looking to streamline their social media management efforts.

Vantagens:

I’ve been using Hootsuite for the past year, and it has been an absolute game-changer for managing my social media presence. The platform's intuitive interface makes scheduling posts across multiple social networks a breeze, saving me countless hours every week. The ability to monitor all my social channels in one place is incredibly convenient and helps me stay on top of engagement and trends effortlessly. Hootsuite's analytics tools are comprehensive and insightful, providing me with detailed reports that help me understand my audience better and refine my strategy. I also appreciate the collaboration features, which make it easy for my team to work together seamlessly.

Desvantagens:

There are a few drawbacks. The free version is quite limited, which might not be suitable for small businesses or individuals with more extensive needs. Additionally, some of the advanced features can be a bit overwhelming for beginners and might require a learning curve. Occasionally, the platform can be slow, especially during peak times, which can be frustrating when you're trying to get work done quickly.

Ian
CEO, EUA
Internet, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Will Autorenew your subscription even if you request to turn off

3,0 mês passado Novo

Comentários: Hard to seperate my experience using the software which was fine from how I am getting screwed when it comes to the autorenewal.

Vantagens:

It is pretty easy to use and schedule social media. I liked the software when I used it and found it good if you are managing social media for our business which is rather small and a small budget

Desvantagens:

I signed up for Hootsuites trial period. I was going to continue with the monthly plan after the trial period but it auto signs you up after the trial period for the yearly subscription. I requested a change to monthly which they denied. OK, I did not read the terms carefully, so that mistake was on me and I took the 1 time payment on the chin. However, I did request that I not be auto-renewed for the next year because I wanted to reevaluate our options in one year. Hootsuite support confirmed that auto-renew was turned off, then one year later we were billed for another year. I have yet been able to get anyone on support through chat or

Adam
Graphic Web Designer, GB
Publicidade e marketing, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

social scheduling

5,0 há 3 meses

Comentários: generally platform for a small number of clients or a single client with multiple channels where you can schedule from and see everything in one place

Vantagens:

easy to add channels and clients to manage all in the same place

Desvantagens:

scheduling things failed and accounts get disconnected for no seen reason

Simon
Manager, GB
Hardware, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Automated Software

5,0 há 2 meses

Comentários: great software, lots of functions not being used yet but the staff who dont use nothing but the insta app now love hootsuite

Vantagens:

Give the team more time to plan for future marketing, having it all on a calender ready to post is so much more organised. Feedback data from campaigns is amazing and shows us exactly how successful certain posts were

Desvantagens:

Costings I think are a bit high however the time it is saving could prob justify this

Adam
Pharmacist, Austrália
Indústria farmacêutica, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Hootsuite Behind in the changes

3,0 há 2 meses

Comentários: Initially it was great but over time it became less needed

Vantagens:

At first very easy to use and integrate among all social media platforms. Can help you keep up with timetables and publishing.

Desvantagens:

It started getting quite aged and dated for what it is. Things like Canva I find much better.

Zach
Owner, EUA
Construção, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great tool for media

5,0 há 2 meses

Comentários: Worth the money overall. Easy to use, saved me a lot of time and the data recieved is great

Vantagens:

Gow easy it is to use, to control what i send out, when and where. Timings key.

Desvantagens:

The price wasnt my favorite but overall it is worth the price. I wish these products were a little more affordable. Im a small business.

Paul
Owner, EUA
Entretenimento, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

It's a HOOT!

5,0 há 2 meses

Comentários: Nothing but net. Couldn't be more pleased with the experience.

Vantagens:

Friend of mine on Twitter recommended it to me and the reality matched the description I was given. 👍👍

Desvantagens:

Cost was a bit of a surprise but I discovered value of having the right program.

Christian
Senior staff engineer, França
Desenvolvimento de programas, 51 - 200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Effortless Social Media Management

4,0 há 2 meses

Vantagens:

I love how Hootsuite’s simple dashboard lets me handle all my social media in one place. I can set up a week’s worth of posts to go out at the best times.

Desvantagens:

Sometimes the dashboard takes longer to load or refresh, causing delays when I'm trying to schedule posts quickly.

Georgie
Marketing Manager, GB
Entretenimento, 501 - 1 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great for scheduling on multiple platforms

5,0 há 2 semanas Novo

Vantagens:

great for scheduling on many different accounts you may have as a business.

Desvantagens:

Nothing I didn't like, only used it for it's scheduling tool which works great.

Randi
Marketing Director, EUA
Internet, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

One of the Original Content Schedulers and Management Systems!!!

5,0 há 5 anos

Comentários: Hootsuite is a great tool. I find it useful in scheduling large batches of content. For example, for a few clients I can plan out and schedule my entire 3 months worth of content. It's a great tool for an agency who may focus on one type of client, be able to "recycle" and reword similar posts and upload the content across multiple clients simultaneously through an excel upload! I personally like to use Hootsuite as my blueprint. I know I will get my content posts uploaded and out there. I still like to log onto individual social networks and post on there in real time . I like Hootsuite for managing and responding to comments and DMs as I prefer using a computer and typing and checking spelling. Don't use Hootsuite as your only tool. You really need to go into networks and manually update them as well. Hootsuite hasn't cracked down on LIVE yet either and live video is a great tool!

Vantagens:

I was one of the early adapters using Hootsuite. Originally all the options blew me away! Awesome to have on one dashboard all my social networks with multiple tabs in front of me. I also love that I could schedule the same posts and click off on multiple social networks. It's really good for marketers who can re-use content across multiple clients accounts, for example if I run a social media marketing agency and can use similar food content across all the food social media accounts that I follow. I also had liked I could build the posts in an excel and import it. I like your "university" and offering classes!!! I like your reports.

Desvantagens:

Overtime as social media space evolved there were functions I wished you had sooner. Instagram posting and scheduling was very clunky when it first came out that it had to notify my clients to push through the Instagram post that I had done. It took you a while to integrate Pinterest. I'm not sure if you're able to let me schedule on someone's personal Facebook account (I know this was on Facebook but I wish this was easier to do!) . Hootsuite mobile-I personally don't use your mobile. I only use Hootsuite on desktop because of the breadth of multiple social networks and tabs.

Joanmarie
Executive & Communications Assistant, EUA
Ensino fundamental e médio, 501 - 1 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Almost Perfect!

5,0 há 3 anos

Comentários: Hootsuite has always been my goto for businesses getting off the ground or those that are on a low budget. They offer such great and essential features in an easy-to-use platform. As a school district, we have an overwhelming amount of content that needs to go out and MUST be present on any and all social platforms. When I realized we could not hit all of the platforms we needed, and that we were limited to the number of posts, we were forced to make a shift to another platform. Hootsuite dashbord is awesome with the features it provides, but to a multitasking pro the dashboard was a bit intimidating - felt it could have been organized and simplified (not all features needed to have a button on the dashboard... categorize!)

Vantagens:

I love Hootsuite for it's creativity, content management features, scheduling, drafting, duplicating, and monitoring of content performance. In my mind they are a top competitor!

Desvantagens:

There are a few small challenges that left me scratching my head. I did not like that I was so limited (even after purchasing the basic) on the platforms that I could post to - they are so close to perfection! Everyone should be free to post to every platform they need to... maybe limit the posts, monitoring, and reporting... but NOT the platforms!

Rezaul
Data Analyst, EUA
Pesquisa, 201 - 500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

It enables us to attract new clients and reach out to our devoted supporters.

5,0 há 2 anos

Comentários: By scheduling posts to go out at the most effective times, you may reach more customers, increase interaction, and increase conversions.

Vantagens:

Hootsuite's first significant application was scheduling posts for times when I wasn't available to post them. Today, there are a ton of scheduling tools available, including automatic schedules that publish our posts at the same time every day regardless of when I compose them, eliminating the need for me to manually enter the information each time.Hootsuite has a ton of information to display, thus in order to manage it all, it is presented in tabbed styles. I have full control over our feeds and can alter what displays on a particular tab. Prioritize influencer messages, create a tab just for customer service messages, whatever.With analytics, I may learn more about what customers desire and compile that information into reports that I can customize.Manage and evaluate the effectiveness of social advertising to attract new clients in addition to devoted followers.

Desvantagens:

Sadly, the fundamental plan has certain flaws. If I want advanced features, I'll have to pay.There are some issues with the post creator's text editor.It is annoying to not be able to amend a planned post within five minutes of the scheduled publishing time.

Ripon
IT Executive, EUA
Gestão da educação, 501 - 1 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Impressive social media management

5,0 ano passado

Comentários: Hootsuite offers a range of collaboration tools, enabling teams to work together on social media campaigns and strategies.

Vantagens:

Hootsuite enables users to manage multiple social media accounts from a single dashboard, making it a popular choice for businesses with a strong social media presence.Hootsuite offers advanced scheduling and automation tools, which can save time and streamline social media management workflows.Hootsuite provides detailed analytics and reporting features, enabling businesses to track social media engagement, performance, and customer interactions.

Desvantagens:

While Hootsuite offers a range of advanced features, some users may find the tool complex and difficult to navigate, particularly those who are new to social media management.Some users have reported limitations in using third-party APIs with Hootsuite, which can be a drawback for businesses that rely on automation and integration capabilities.

Sheila
Owner, EUA
Design gráfico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Makes life so much easier

5,0 há 5 anos

Comentários: I'm able to efficiently see all of my social channels in one place. It makes it easier and less stressful to schedule, listen, reply to messages/comment, tag, etc. than having to go to each channels individually.

Vantagens:

I like that you can schedule posts and see what's coming in a calendar. You can also "listen" to social media by setting up a hashtag you'd like to follow and all posts that use that hashtag will appear in a stream. You can set up a several streams for one social channel such as for posts, messages, scheduled posts, etc. You can even manage and reply to comments.

Desvantagens:

It takes a bit of a learning curve. It has some limitations as far as tagging companies or people. Some functions, you'll have to do directly on the social channel. But that's also the case with any social media management and analytics software like Hootsuite.

Rick
Rick
Owner, EUA
Usuário do LinkedIn Verificado
Construção, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Hootsuite made Social media useable for us

5,0 ano passado

Comentários: We’ve been really happy with Hootsuite. It’s shortened the time we have to spend on social media and made the time we do spend on it much more streamlined.

Vantagens:

We only use social media because Hootsuite allows us to manage all the different platforms at once. Otherwise we would only use 2 platform or spend a lot more time on it.

Desvantagens:

I’d really like to have a little more automation options. It’s taken a while to get used to everything but now we’re really happy.