Avaliações do CaseFox

da CaseFox

4.5 / 5 0 avaliações
CaseFox

Excellent service at a great price!

Avaliado em 24/07/2016
Nathan S.
Serviços jurídicos, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: When I first started out as a solo practitioner, CaseFox was a huge help in quickly and easily tracking my time, billing my clients and managing my accounts.

Vantagens: The time tracking & billing features are seamless and very intuitive to use.

Desvantagens: It would be nice if the ledger "learned" what certain recurring payments I input are, so that they are categorized properly in the future.

Excellent billing software

Avaliado em 28/09/2018
Avaliador Verificado
Embedded IOT Engineer
Serviços e tecnologia da informação, 51-200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: overall casefox is very good and easy to use billing software.we can try it in free plan.

Vantagens: casefox is easy to use and good billing software.we not need to install and setup casefox software on our system because its maintain on cloud so we and client and access casefox software on any platform.casefox can manage all client billing rates ,document, and phone calls.casefox integrate with some famous tools like google drive, dropbox , office 365 and paypal.

Desvantagens: sometimes its difficult to transfer billing entry from one case to another.casefox user interface design can be more beatiful.

A great way to make money

Avaliado em 24/08/2016
Jim C.
CEO
Contabilidade, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We have a small tax consulting firm. I had been tracking chargeable time on a spreadsheet, and summarizing on the monthly invoices. This software has made thousands of dollars for us in capturing consultant time.

Vantagens: It tracks time and charges perfectly.

What the heck happened?

Avaliado em 02/01/2019
Walter L.
Member
Serviços jurídicos, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
1/5
Geral
1 / 5
Praticidade
1 / 5
Recursos e funcionalidades
Suporte ao cliente
1 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Awesome until December 31, now miserable.

Vantagens: Nothing. I am writing the rest of this to fulfill the minimum text requirement.

Desvantagens: The interface changed and its completely unusable, clunky, unworthy, and confusing. If I could fire Casefox today, I would, but you have all my data, so I I can't.

Resposta dos fornecedores

por CaseFox em 04/01/2019

Nothing has changed. We have two user interfaces running in parallel and the new one provides better performance and many new features have been added. Basic layout is the same. Not sure what the issue here. There is a switch to switch to either one of the interfaces. We work hard to provide a feature rich and much affordable software and last several years we have had almost 100% up time and excellent customer service. This review is uncalled for because no issue has been described. Perhaps the user accidentally switched to the new interface and got startled. And instead of asking us, started posting negative reviews on social media and here. It would have taken just a few seconds to ask us how to switch back to the old interface if the switch to classic button were not easily visible in the upper right corner.

Multiple Practice Professional Review

Avaliado em 16/06/2016
Juan B.
Paralegal/Case-Manager
Serviços jurídicos, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
3 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: So far I like the fact that this product can be used across multiple industries. I would honestly say that it's a software that I can highly see in the future having multiple lawyers use it.

Vantagens: That it has an Apple and Android compability software.

Desvantagens: That I'm unable to use it as Quickbooks to see how much income is left after working on a particular case.

CaseFox is GREAT!

Avaliado em 20/02/2019
Suzanne H.
Attorney
Serviços jurídicos, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: But I was extremely grateful to be able to get help from the CaseFox employees who answered the phone and exhibited great patience in helping me learn.

Vantagens: It provides a small firm the opportunity to have access to a powerful and sophisticated software that would otherwise not be accessible. I can operate my small law firm and keep my books straight using CaseFox as well as print professional invoices. I love it.

Desvantagens: At first, I did not understand how powerful it was and I may have made some entries that were incorrect.

Just what we needed

Avaliado em 11/01/2016
George H.
Partner
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: When my partner and I started our law firm 10 years ago there were only a couple of options for time and billing software so we chose the one that spent the most on advertising to small firms. We thought we would never change. Since then, we evaluated various practice management programs, but nothing seem to fit our practice. Each program tired to do either too much or was too basic for our needs. Scalability was also a big factor. Casefox fits our needs perfectly. Although all of us at the firm found Casefox to be intuitive, the customer service is outstanding whenever one of us had a problem. Personally I cant wait until the release of the iOS App.

Resposta dos fornecedores

por CaseFox.com em 11/01/2016

iOS app has been submitted to Apple. Should be live next week. Thank you.

Have used Casefox for a bit now. Customer service is great.

Avaliado em 29/10/2015
Mandy L.
Attorney
Fonte da avaliação 
4/5
Geral
3 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: Pros: Great customer service, great price for online billing software which is a plus for a small firm, great that you can access your time and billing from a browser. The program itself is fairly easy (though some things are missing or could run more efficiently) especially once users get used to the dashboard and overall interface. Many things can work with Quickbooks environment. Cons: There are some actions that could be made easier like drop down menus for ease of client matter access, no real prebill function, at first the dashboard and figuring out some of the features and how they work seem cumbersome but once you're familiar with the program it's pretty straightforward.

Perfect for our small law office

Avaliado em 11/03/2016
Peter B.
Partner
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: We absolutely love this product, which is perfect for our small law office. We tried several other billing applications before we found Casefox, and this product is heads and shoulders above all of them. We find it completely intuitive to use, and it has really cut down on the time we spend on billing. We also appreciate that it is cost effective, and accessible from anywhere. Have gotten several compliments from clients on the appearance and clarity of our invoices.

Fantastic customer service.

Avaliado em 29/12/2015
Brennan R.
Attorney
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: I am still experimenting with CaseFox, but can already compliment the prompt, excellent customer service. I had some questions about LEDES invoice formatting. Got a response via email within minutes. I replied with another question, and customer service made changes to programming to get my desired formatting for Tymetrix submissions in less than 10 minutes. Very impressive.

The software is very user-friendly and accurate, perfect for a solo practitioner.

Avaliado em 04/02/2016
Andrew C.
Manager
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
Recursos e funcionalidades
4 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: The only two negatives were: (1) I am not sure that the information always synced between my PC and laptop; and (2) my experience with the trust-fund recordkeeping, which didn't seem to work accurately or easily; I had difficulty keeping the various client funds separate. In other respects Casefox has been a terrific tool for my practice.

Helpful With Client Data Importation

Avaliado em 12/11/2015
Derrick K.
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: We are in the midst of importing all of our client data into CaseFox, and while it seems as though that process could be simpler, the customer support team has been fantastic in assisting us throughout this process.

Great Product

Avaliado em 25/01/2016
Vincent H.
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: I like CaseFox and how easy and adaptable they are. Whenever I have a question their response is quick and helpful. Their fees are great and I highly recommend them to anyone looking to grow their law firm.

Excellent Customer Service, Excellent Product

Avaliado em 31/05/2016
William N.
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: Customer service team offered immediate and helpful responses. The software program is legit! Very easy to manage my small business with casefox.

Very simple efficient system to keep time.

Avaliado em 21/01/2016
Brian P.
Attorney
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: Keeping track of billable hours is not a chore with CaseFox's intuitive software. I like it a lot!

I run a litigation boutique and use Casefox for our LEDES invoicing and all invoicing.

Avaliado em 31/12/2015
William D.
Managing Shareholder
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: The software is easy to use, inexpensive and the customer service is outstanding.