--- description: Tudo sobre Axxess Home Health: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Axxess Home Health - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Assistência Médica Domiciliária](/directory/10036/home-health-care/software) > [Axxess Home Health](/software/114010/agencycore) # Axxess Home Health Canonical: https://www.capterra.pt/software/114010/agencycore Page: 1 / 14\ Seguinte: [Next page](https://www.capterra.pt/software/114010/agencycore?page=2) > Empresa de tecnologia de saúde domiciliar que oferece à assistência médica soluções de software baseado na nuvem para melhorar vidas. > > Verdict: Rated **4.1/5** by 313 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Axxess Home Health? Ela atende organizações de assistência médica com sede nos EUA, que atendem pacientes domiciliares em todo o país. Os usuários do software incluem: administradores, diretores de enfermagem, gerentes de casos, clínicos, funcionários administrativos, contabilidade, auxiliares de saúde da família, terapeutas, médicos e supervisores de qualidade. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.1/5** | 313 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 3.6/5 | Based on overall reviews | | Recursos | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Axxess - **Location**: Dallas, EUA - **Founded**: 2007 ## Commercial Context - **Preço inicial**: 899,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Acesso para Celular - Cobrança e faturamento - Criação de diagramas - Gestão de calendários - Gestão de conformidade - Gestão de fichas dos pacientes - Gestão de planos de cuidado - Gestão de reclamações ## Integrations (7 total) - ADP Comprehensive Services - Acclivity - Forcura - Health Recovery Solutions - SHP for Home Health Agencies - Trella Health Marketscape - WorldView ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Assistência Médica Domiciliária](https://www.capterra.pt/directory/10036/home-health-care/software) ## Categorias relacionadas - [Software de Assistência Médica Domiciliária](https://www.capterra.pt/directory/10036/home-health-care/software) - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) ## Alternativas 1. [AlayaCare](https://www.capterra.pt/software/147424/alayacare) — 4.1/5 (188 reviews) 2. [Alora Home Health](https://www.capterra.pt/software/69030/alora-homecare-software) — 4.5/5 (151 reviews) 3. [AxisCare](https://www.capterra.pt/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 4. [KanTime](https://www.capterra.pt/software/129466/kantime-home-health) — 3.7/5 (27 reviews) 5. [CareVoyant Home Care](https://www.capterra.pt/software/100774/carevoyant-home-care) — 4.0/5 (45 reviews) ## Avaliações ### Avaliação — 5.0/5 > **Sam** | *6 de janeiro de 2012* > > Our company is a commonly owned group of home health and hospice providers located all across Texas. Because we were not pleased with all the double data entry and lack of features and functions provided by our previous provider, the company assembled a team of 16 home health agency software systems users: from the markets where we conduct agency operations, composed of each agency role; i.e. intake clerks, nurses, administrators, and billers, from all over the company; to objectively research the platforms and to choose the best platform to support the overall growth of our agencies into the 21st century. Before using Axxess Agencycore, we used HealthCareFirst, and reams of paper forms and spreadsheets. We use the browser-based version of Axxess so every update is immediately available. We purchased Axxess in August 2011, after an extensive process beginning in the summer of 2011. Our statewide team of HHA pros performed a search of national scope that included all of the most prominent providers of Home Health Agency Point of Care, Administration, Scheduling and Billing software. Our ‘final four’ included industry mainstays. The final four consisted of: 1. A large, well-known hospital based home care system. 2. A well-known home health platform which also has as an affiliated nationwide home care agency group; and 3. A heretofore-leading web based platform system, which has become a market leader since 2006. (This candidate was our pre-research favorite.) 4. Axxess After participating in demonstrations of features and functions from all the vendors and applying consistent testing based on common criteria involving the top 4, we narrowed our list down to two (eliminating \#1\&\#2 on the criterion of functionality, monthly recurring, and implementation costs). We then conducted a semifinal round, pitting the two browser based systems on a head to head basis- We then applied ourselves to another round of demonstrations, this time pitting \#3 vs. Axxess, head to head. The team was utilizing the predetermined criteria to assess the platform’s features and functionality. The implementation went smoothly, with training happening simultaneously. It took just over 60 days. It is easy to use with point and click and usable with tablets, iPads and laptops, as well as desktop Macs and PCs. After the second round, an informal team discussion was held, with all team members present. Because of our commitment to the process we had agreed to follow beforehand, the ultimate choice was put the decision to a vote of the team. The team voted overwhelmingly to choose Axxess, even though, at the outset, the company leadership had actually been leaning towards choosing \#3. This choice was a lot more clear-cut than we had anticipated. We consciously chose Axxess over \#3, which is a prominent browser based platform, which has been a market leader in the home health industry since 2006. Due to our thorough and deliberate due diligence process, which included in its scope the most prominent vendor platforms in the US Home Health Agency Software Market, we are convinced that Axxess has emerged as the clear market leader. We chose Axxess over the other finalist because it not only is competitively priced, but also reflects a customizable workflow orientation, and is comprehensive in scope. Axxess utilizes the most up to date .Net technology and provides the easiest route to efficiency and productivity through formal, attentive training of all the platforms we examined. An extra bonus is the attitude of Axxess’ trainers and customer support employees towards its customers. The Axxess Team is refreshingly enthusiastic and helpful. The Axxess culture is inviting, and their employees’ attitude towards their clients is encouraging. Axxess is enabling us to increase profitability. The company's 4 licensed agencies migrated to Axxess in September 2011. The migration was conducted over the course of a complete patient episode (60 days) by inputting into Axxess all our recertification patients from our previous platform, which did not have Point of Care functionality. Our CEO commented that this was the smoothest migration between platforms he has ever experienced in his 20+ years of home health agency experience. We are thrilled to be an Axxess client, and among the growing number of Axxess User Community members. Our confidence and efficiency provided by this change has enabled us to move forward in acquiring additional agencies in other regions of Texas, as well as to foster the continued growth of our current patient/client base. ----- ### "Serves it purpose but does not keep up in pricing with other systems" — 4.0/5 > **Irina** | *28 de setembro de 2023* | Hospitais e Saúde | Recommendation rating: 5.0/10 > > **Vantagens**: We use just a limited number of features from the system. The user friendly interface and ease of scheduling. > > **Desvantagens**: Pricing... I have been looking at other software to switch from Axxess due to pricing. They are at least 3x as expensive as others. If you are in a process of looking for a new software, keep looking. There are more affordable options with similar features, and more (option to send faxes from the system, as an example)Slow in fixing the bugs.... I assume if they charge an arm and a leg for the services they should be faster in resolving glitches. They are not. The ticketing system is easy to use, but they take months at times to "fix" the issue, and then never fix. > > We have been using Axxess for over 10 years. Back then, the options were limited and it was one of the first we demoed. I guess, they are too big to fail each client and will not care whether you stay or go. Their accounting person \[sensitive content hidden\] is so rule and does not care about client retention. I bet if they check their statistics, they will notice that clients are leaving in flocks (every demo I did with other companies told me that many Axxess users are switching). Don't think you are too big to fail, the time will come if you dont' value your clients. ----- ### "Therapy staffing company for Canyon Creek Home Health" — 2.5/5 > **Clay** | *6 de agosto de 2015* | Hospitais e Saúde | Recommendation rating: 7.0/10 > > **Vantagens**: Its easy to use and simple. Some of your webinars are quite useful. Thank you for this. > > **Desvantagens**: 1)Why, Why WHY do you send so much marketing information to us?? We like the software fine. We already pay for it. Why do you think you need to sell it even more? 2) THIS: I've been doing some chart reviews and noticed a few things from my PT's notes. Daily note issues: No place to add narrative under Homebound Status. Several of our companies have had audits and been dinged for this when clinicians aren't adding at least two reasons for HB status. One should based on the disease process and the other on a functional deficit that makes them homebound. The explicit instruction from the Home Health section of the APTA is to include items such as dependence on caregivers for management of assistive devices, supervision due to cognitive issues, etc. I would like to coach my clinicians to add this somewhere in the narrative or to ask Axxess to allow this. Any suggestions? How are other clinicians addressing the goals in their notes? While there is a 'progress made towards goals' section, I wasn't able to get the goals to copy and past into the narrative of my notes. No section to document coordination of care between disciplines, family, MD or ALF staff. I added this to the narrative but it would be great to cue the clinicians for this. Discharge summary: This is a light functional eval but without a treatment note, space for vitals, etc. Is there supposed to be a daily note attached to it? No way to compare progress since admit or towards goals. No place to document coordination of care for d/c planning - I added this to the narrative No cueing for discharge instructions to patient. Here is a response with tips from another admin here in the valley who uses this system: - Home Bound Status: it will flow over from the nursing assessment and must be modified there. This can be accomplished through staff training as well as quality assurance activities when processing the 485. -Goals can be copied and pasted from the therapy assessment. Go to the patient's chart, then the printer at the right of the assessment, then copy and paste onto your note. It will be on everynote there forward so long as you select the "copy previous note" from the upper right hand section of your note. -Communication comes through the communication tab in the patient's chart. You can select who you want to be included. This proves communication between disciplines. It goes out as secure emails to each person you select. I love this communication. - When you select the "view previous note" it will pull over the note you select so you can compare progress. - Yes, there is a discharge note per discipline, or you can use a regular therapy note. -Discharge instructions to the patient are on the discharge or transfer summary. You can build templates to drop down frequently used verbiage or use the templates already loaded. I don't like the templates - too wordy. ----- ### "Zoey Health Services Report/Experience With Axxess." — 5.0/5 > **CHINWE** | *5 de novembro de 2017* | Hospitais e Saúde | Recommendation rating: 9.0/10 > > **Vantagens**: Axxess is a complex organization big enough to contain almost everything required for a smooth running of Home Health Agency. Supper customer service ready to talk to you 100 times a day solving problems with happiness. There staff takes correction without frowning, makes amend their mistakes without victimizing there customers. In fact, this is a good quality with Axxess staffs they know that "Your customer is always right". I am talking with experience. Where I have problem is the " Billing Department". > > **Desvantagens**: The Billing department has to be re-structured. More experienced billers are needed, and or frequent up dates through in -service training are required of the billers to be current.Secondly, they are not suppose to be harsh and rude when addressing a frustrated customer whom out of Axxess billers mistakes and in-experience made the customer loose money.This bad attitude to work makes them not to realize their mistakes and carelessness so they are not ready to change quite unlike Axxess software staffs. Obstructing business cash flow is dangerous. > > Let me share my recent experience with you.My biller does not know that medicare has new measures on home Health Agencies now on 'Rap Suppression'. Axxess billing dept.,put one of my patients on Rap Suppression by name Elnora Jones due to over late rapping. That not withstanding, a repeat late rap on the same patient occurred again and medicare implemented rap suppression.This is why I am demanding a refund and termination of their contract whether I breached the contract on not. I am still with Axxess home health system but not with billing dept. Axxess billing dept.does not have good reputation, if nothing is done to correct them, it is going to affect Axxess in general because 3 of my friends pulled out of axxess because of how the billers handled their problems. ----- ### "Great for billing and charting transparency" — 5.0/5 > **Edgar** | *31 de agosto de 2017* | Hospitais e Saúde | Recommendation rating: 9.0/10 > > **Vantagens**: Simple to use and mostly intuitive. A good tool would be to have a curriculum / test for each module "How to complete and OASIS ' based on their permissions. This shows the Administrator that a new / current employee is competent in completing such a task.....Video, then test, where they need to pass 80%. if not, the employee stays on 'probation'. Of course you can give the administrator to wave the testing and let them 'wing it' at their peril. > > **Desvantagens**: Need deeper reporting functionality that enables the Administrator to understand what steps, employees are delaying the OASIS, RAP and Final process. We need a report that becomes a checklist of steps needed to complete for each patient's claim.....by insurance, by task, tied to the RAP/Final status, tied to an ability to input contact withe the RN's for Tasks and MD's / MD offices for Orders.....i.e., 'Contacted dr Jones 5/4, sent 2nd fax of order 5/27, Office closed for holiday 6/2-9.' Agencies more transparency as to what is holding up a RAP or Final and an ability to simply report this graphically / metrically with team members. Keep up the great work\! > > Please build a notes functionality that is reportable for Billing. We would also benefit from a reporting function for the Stick notes AND the Status Names from Activity Logs. Also, please build a CRM that links to the patients, Physicians and Referrals\! This will help us keep the tracking of patients or referrals in one place. Keep up the Great Work\! ----- Page: 1 / 14\ Seguinte: [Next page](https://www.capterra.pt/software/114010/agencycore?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/114010/agencycore) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data