Avaliações do Bitrix24

Avaliação de usuário

Comentários: Tem sido uma experiência ruim.

Vantagens:

a visão de rede social. É muito importante ter uma visão agradável.

Desvantagens:

a complexidade para fazer coisas simples, e a gestão de tarefas não é tão fácil.

Precisa melhorar

Comentários: Razoável

Vantagens:

Custo zero para utilizar, tornando uma boa opção para economia

Desvantagens:

visual e user experience. Comparado com outros softwares de gestão, o bitrix24 tem o pior layout de todos, tornando ruim a visualização e interação.

CRM bom principalmente para integração com WhatsApp

Vantagens:

Utilizamos o Bitrix a cerca de 6 meses e tem sido bem positivo no ganho de agilidade e prospecção em vendas. Possui automações com WhatsApp o que possibilita criação de campanhas de inbound marketing fazendo ação cruzada com WhatsApp e Email. Até o momento está trazendo resultados bem positivos em nosso comercial.

Desvantagens:

Não há uma versão trial, e é necessário um onboarding bem feito para entender o software.

pratico e fácil de usar

Comentários: Utilizado para acompanhamento dos processos das tarefas diárias

Vantagens:

Organizador de tarefas, com tags que identificam em qual processo está.

Desvantagens:

acho feio o layout, mas não deixa de ser útil

Já utilizei em 2 empresas diferentes e é muito bom!

Comentários: Com ele conseguimos integrar de forma mais eficiente setores chave dentro da empresa, como por exemplo, "contabilidade" e "financeiro". E temos com ele, uma intranet, CRM, gestor de reuniões e muitos outros em uma única aplicação.

Vantagens:

Ele ser um CRM e ainda podermos utilizar para controlar nossas tarefas e projetos é o que mais gostamos.

Desvantagens:

Em alguns momentos aconteceu de a sessão de autenticação travar na requisição ao usar pelo navegador.

opinião sobre Bitrix24

Vantagens:

Interface facil de usar e intuitiva, ampla gama de recursos e funcionalidades, preço acessivel em comparação com outras soluções similares no mercado.

Desvantagens:

algumas funcionalidades são difíceis de configurar, a velocidade do software por vezes é baixa e o fluxo do trabalho por vezes também é confuso.

Muito Bom ! Indico !!!

Vantagens:

Gosto de usar. Atende bem ao que se determina a fazer !

Desvantagens:

Poderia ser menos burocratico. So isso ! Mas muito bom !

Um excelente Gestor para Relação com Cliente e de Projetos

Vantagens:

Olha, eu realmente encontrei no Bitrix uma ferramenta primorosa, com diversas possibilidades de integrações e centralização de áreas importantes como a comunicação com os clientes. Além disso tem um preço bem atrativo para quantidade de recursos oferecidos.

Desvantagens:

Não gostei muito da área de cadastramento dos projetos e atribuições de tarefa, pois enquanto usuário ativo, acho que poderia ter campos mais minuciosos para estes registros.

Otimo gerenciador de vendas

Vantagens:

plataforma gratuita que ajuda a gerenciar sua equipe e executar suas vendas!

Desvantagens:

Tive um pouco de dificuldade para entender alguns meios de trabalhar com ele , mas depois que pega a experiência fica fácil

Qualidade de utilização

Vantagens:

Os módulos simples são fáceis de utilizar, didáticos.

Desvantagens:

Não ter treinamento para utilizar a ferramenta como um todo, pois sei que pode fazer muito mais do que utilizo.

Projetos gestao6

Comentários: Boa

Vantagens:

Estrutura operacional objetiva para a gestão de projetos.

Desvantagens:

A maneira como as atividades é ações são agrupadas, ou seja, as informações

Project management software with very good workload planning

Comentários: Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Vantagens:

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Desvantagens:

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

An all-inclusive project management software

Comentários: It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.

Vantagens:

As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.

Desvantagens:

The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.

A platform that is not specialized

Comentários: I used it for a period of 6 months and it worked quite well for me as an online project manager, however what we needed was a Professional CRM and Bitrix fell short.

Vantagens:

I loved that it's the first web project manager I've ever used and its learning curve was pretty short.

Desvantagens:

Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to integrate it well into my daily operating flow.

Alternativas consideradas: Trello e Basecamp

Razões para mudar para o Bitrix24: Because it was free and the recommendations about its ease of implementation.

Functional and collaborative communication tool

Comentários: It improves work flow by enabling secure, remote online communication. This solution uses professional-grade tools to satisfy all needs, from collecting team opinions to monitoring financial operations and trade.

Vantagens:

Tasks, projects, and pipelines are Bitrix24's best features. It helps manage project roles. Functions can also classify members. It defines workflow management, project organization, and scheduling skills.

Desvantagens:

It is thorough and straightforward to integrate into business, so far. It's simple and customizable to your company's needs.

A Comprehensive Review of Bitrix24

Comentários: Overall, Bitrix24 is an impressive solution for businesses of all sizes. It is packed with features to help users streamline their workflow and improve their productivity. The customer support is great and the user interface is easy to use.

Vantagens:

Bitrix24 is an intuitive and powerful all-in-one solution for businesses of all sizes. It provides an impressive range of features and tools, allowing users to manage and streamline their workflow. The user interface is easy to navigate and the customer support is excellent.

Desvantagens:

Bitrix24 can be quite expensive and the features are not always straightforward. The learning curve is quite steep and it can be difficult to get the most out of the system. Additionally, it can be slow and unresponsive at times.

The best all-in-one solution for business that are in need of a social intranet with all features

Comentários: Every business which is looking to connect their staff remotely and is looking into automation of business processes should look into the software.

Vantagens:

It has a CRM, Social Intranet, APIs and a marketplace.We use so many tools and even haven't used all the possibilities it has to offer.From doing calls, messaging, project management, onboarding processes etc.

Desvantagens:

They just changed their pricing model and cut their legacy plans even though they promised to locking the offer lifetime.

Alternativas consideradas: Dropbox Business, Trello, Pipedrive e Slack

Razões para mudar para o Bitrix24: Bitrix has almost all the apps a business needs nowadays integrated into one solution.

Clumsy interface, slow, and takes time to master

Comentários: I didn't like it. It has all the features I needed but is too overwhelming

Vantagens:

You can have everything about your business managed from one place. You dont have to leave to anywhere at all.

Desvantagens:

It can be super overwhelming. Interface looks charming, but when you start using it, its too clumsy. A few features showing at a time would be great. Also, it is mostly slow and sometimes crashes on the phone.

Alternativas consideradas: Trello, Wrike e HubSpot CRM

Razões para mudar para o Bitrix24: I thought it had everything on one page. But it ended up being too overwhelming. So I moved on

I Maximize Business Efficiency with Bitrix24

Comentários: The overall experience of using Bitrix24 can be positive for businesses that need a comprehensive solution for managing their operations.I like its wide range of features, which help businesses to streamline workflow, improve collaboration, and increase productivity.Bitrix24 can be a valuable tool for businesses that need a comprehensive platform for managing operations, but it is important to carefully consider its features and limitations to ensure that it meets your specific needs.

Vantagens:

It offers a wide range of tools for collaboration and communication, including chat, video calls, task management, and file sharing. I can customize it to suit the specific needs of my business. I can create custom workflows, forms, and fields to match business processes.Bitrix24 website builder has a drag-and-drop interface that makes it easy to create a professional-looking website without any coding experience.Its security feature is advanced including data encryption, two-factor authentication, and IP restrictions, to protect sensitive data. It offers a variety of pricing plans, including a free plan with basic features. Bitrix24 mobile app allows to access data and collaborate with the team on the go.

Desvantagens:

Bitrix24 has a wide range of features which is good but it can be challenging to learn and use.It offers a free plan with basic features, and some customization options are only available on the higher-tier paid plans.It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data.

Revolutionizing Team Collaboration and Project Management with Bitrix24

Comentários: Bitrix24 is a powerful tool for team collaboration and project management. It offers a wide range of features such as task management, time tracking, and CRM functionality. It also allows for easy communication and file sharing among team members. However, the interface can be a bit overwhelming at first and takes some time to get used to, and the mobile app version is not as user-friendly as the web version. Additionally, the pricing structure can be a bit complex. Overall, Bitrix24 is a great option for teams that need a comprehensive and powerful project management tool, but it may not be the best fit for teams with more basic needs.

Vantagens:

I found that one of the things I liked most about Bitrix24 was its comprehensive feature set. It offers a wide range of tools for project management, including task management, time tracking, resource scheduling, and more. Additionally, the collaboration features such as file sharing and team communication were very easy to use and made it simple to keep all team members on the same page. Overall, Bitrix24 offers a powerful and user-friendly solution for managing projects and collaborating with teams.

Desvantagens:

I did not like that Bitrix24 has a steep learning curve and it takes some time to get used to navigating through all the different features and settings. Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all the features on the go. Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's needs. Despite its many useful features, these shortcomings may make Bitrix24 less appealing to some users.

Great Start-Up CRM

Vantagens:

I really like how easy it was to get started on the fly.

Desvantagens:

This service is fairly bare bones, which is great for me but could see issues with larger (5+ salespeople) orgs.

Alternativas consideradas: HubSpot Marketing Hub

Razões para mudar para o Bitrix24: Cost

Bitrix Virtual Office Solution

Comentários: My overall experience with Bitrix24 has been great. I have no complaints and would easily recommend it to anyone.

Vantagens:

The free version is more than adequate to manage business functions. The intranet/portal feature allows me to manage my company and staff. My company is a virtual company and thanks to Bitrix24 it allows all members of my time to collaborate, communicate and work together just as if they were in the office. I have been using this software for many years and have tried other options and always come back to Bitrix24. I am yet to find any other software as versatile as Bitrix24.

Desvantagens:

The only issue we have is sometimes new Associates find it difficult to access the platform for the first time. I personally did not experience that issue, and this is only for a small percentage of new recruits.

Alternativas consideradas: Workplace from Meta e HubSpot CRM

Razões para mudar para o Bitrix24: HubSpot was a good CRM but did not have the other functionality like Bitrix24. It was only good as a CRM. Workplace by Facebook was too expensive. Even when we tried the free version it was still not as good as Bitrix24.

Good Product but Poor Service - Definitely not located in USA

Comentários: I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.

Vantagens:

User Interface. Easy navigation Less Learning Curve

Desvantagens:

They use google translator for responding. so if they dont understand what you are saying them, its googles fault. You have to be awake between Midnight to 4 to get support from them or even a simple response. Most of them are Untrained and Inexperienced support techs.

Alternativas consideradas: HubSpot Marketing Hub e Keap

Razões para escolher o Bitrix24: Just a better interface, but zoho support makes it all worth to be using zoho.

Software anterior: Zoho CRM

Razões para mudar para o Bitrix24: Just better user interface

Complete Scam

Comentários: If i could provide a lower score, I would. The company falsely advertises integrations with Quickbooks Online, it does not work. The software is a shell, meaning that the purchaser has to "create: every document and infrastructure in order for the application to even come close to working. The very thing that it appears it was designed for ( CRM) fails miserably. You wont even see your deals or opportunities move to the "next stage" without some form of manual manipulation. Telephone integration does absolutely nothing other than clog up your leads with calls with zero info on them. Top all of this off with the complete lack of support ( even in the paid version). They will take days to respond and then its with a canned response about going and researching the answer your self in a pile of some of the worst help files I have seen in my more than 30 years in business. Then, finally capped by this...once you have wasted the $1000.00 for the access to the software and the countless hours and thousands of dollars to try to get it to work with just basic day to day operation....you finally decide that their are much better options available (like Salesfoce) they will refuse to refund you any part of your remaining subscription. BUYER BE WARE- complete and total scam of a solution. DO NOT WASTE YOUR MONEY!

Vantagens:

NONE- very difficult to deploy. Hours upon hours spent in setup ended up being a complete waste of time. Not ONE of the integrations work.

Desvantagens:

difficult to train staff on, difficult and expensive to obtain support

Alternativas consideradas: CRM Analytics

Razões para escolher o Bitrix24: we were seeking a solution with better CRM and quote abilities.

Razões para mudar para o Bitrix24: initial price was more attractive with b24. ended up spending many thousands more with b24 and wasted months of development time that Salesforce would have had available ( out of the box)

Bitrix24, a promising software in Business management.

Comentários: CRM is the key element for any company to thrive in the digital world besides SEO (Search Engine Optimization). We cannot dig deep around it, since it is not our aim topic here. Just know that CRM is a tool that helps companies stay in touch with their clients by analyzing their needs to increase sales. Not only Bitrix24 has it. Microsoft, Salesforce, Zoho, to name just those, have it as well. I really like the fact that Bitrix24 has its own CRM integrated. We don’t need to find another CRM tool elsewhere. It is very helpful because the software enables us to create a detailed database about our clients. This is a very promising product that needs to be improved. I think its whole potential is far from being completely unlocked. Meanwhile, before we have a new version, I globally enjoy this software.

Vantagens:

First of all, what is Bitrix24? It is a multi-operations software that enables multi-tasking, from: Creating business sites, automating sales, and project management with rich communication features. That’s why it is called the “All-In-One”. The things that I like about this software lie in its essential tabs on the dashboard: - The Activity Stream from which we can see the employees of a given project with whom we can interact through chats (both video or text) or comments; there’s a comment section actually for the different projects. While writing, we can share files and use emojis; - The Employees tab presents the organizational chart with the names of all the employees. And, we can organize it as we want by adding new members or removing some, creating different Departments, and sharing the roles. This makes team management very efficient; - The Tasks and projects tab that permits us to create tasks and manage the different teams working on them. What is even cooler with this tab is that Bitrix24 gives us an Analytics kind-of-feature that shows in real-time the performances of the different projects, the timing from the beginning to the ending planned, the ongoing tasks, the completed ones, and the total; - The CRM which stands for Customer Relationship Management. What is adorable with the CRM of Bitrix24 is that we have a whole tab dedicated called CRM, and it is actually very intuitive to use: We can add our clients’ names, their contacts, and some notes about them.

Desvantagens:

2 things that are less-likable: - The custom support is sometimes hard to reach. They take a long time to reply to our emails. This can make us feel lonely facing some bugs we would like to report and get the help we need; - The price is too high for small businesses. Bitrix24 charges USD61 /month (from time to time we can have sales dropping the price) for an entry-level; while softwares like Zoho charges only USD12/month.