--- description: Tudo sobre webCRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: webCRM - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [webCRM](/software/112291/webcrm) # webCRM Canonical: https://www.capterra.pt/software/112291/webcrm Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/112291/webcrm?page=2) > O webCRM é um sistema de CRM on-line acessível e comprovado. > > Verdict: Rated **4.5/5** by 19 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa webCRM? O webCRM é direcionado a clientes PME que agora estão prontos para o próximo nível do sistema de CRM para expandir a empresa. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 19 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Efficy - **Founded**: 1998 ## Commercial Context - **Preço inicial**: 25,00 € - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, dinamarquês, espanhol, finlandês, inglês, neerlandês, norueguês, português, sueco - **Available Countries**: Bélgica, Dinamarca, Espanha, Estados Unidos, França, Reino Unido, Suécia ## Recursos - Acesso para Celular - Armazenamento de documentos - Banco de dados de contatos - Banco de dados do cliente - CRM - Campos personalizáveis - Gerenciamento de contatos - Gestão de campanhas - Gestão de leads - Gestão de oportunidades - Gestão de tarefas - Gestão do pipeline de vendas - Indicadores de desempenho - Marketing por e-mail - Orçamentos/estimativas - Pesquisa e filtro - Previsão - Previsão de vendas - Rastreamento de interações - Relatórios de vendas - Segmentação - Sistema de calendário ou lembretes ## Integrations (2 total) - Mailjet - Microsoft Outlook ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone ## Category - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) ## Categorias relacionadas - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software) - [Software de Gestão de Varejo](https://www.capterra.pt/directory/20053/retail-management-systems/software) - [Software de Gestão de Leads](https://www.capterra.pt/directory/30017/lead-management/software) - [Sistemas de Automação de Vendas](https://www.capterra.pt/directory/12/sales-force-automation/software) ## Alternativas 1. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 2. [EngageBay CRM](https://www.capterra.pt/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 3. [monday CRM](https://www.capterra.pt/software/1024614/monday-crm) — 4.7/5 (458 reviews) 4. [Marketing 360](https://www.capterra.pt/software/148516/marketing-360) — 4.5/5 (1135 reviews) 5. [Less Annoying CRM](https://www.capterra.pt/software/118921/less-annoying-crm) — 4.8/5 (647 reviews) ## Avaliações ### "WebCRM has revolutionised the way we work" — 5.0/5 > **James Dean** | *30 de abril de 2018* | Telecomunicações > > **Vantagens**: - Amazing customer service. They're always happy to help - The ability to bespoke the platform to our business Ease of use - The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales) - Email marketing capabilities - Excellent reporting facilities - Easy for managers to see workload of employees > > **Desvantagens**: - None\! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business. ----- ### "WebCRM - work from home" — 5.0/5 > **Avaliador Verificado** | *7 de maio de 2020* | Hospitais e Saúde | Recommendation rating: 10.0/10 > > **Vantagens**: No matter where I am in the world, as long as I have internet connectivity I am able to work. Working from home is easy with this product. > > **Desvantagens**: Only that the amount of users are limited depending on which package you buy. It is a pity that not more users are able to make use of this great software at our company. To add video calls would be a great option\! > > I use it daily and can register every video consultation during this pandemic as well as all packages sold during this time. Making working from home a blessing during this time. ----- ### "Administrative customer Software" — 3.0/5 > **Margrit** | *28 de fevereiro de 2022* | Hotelaria | Recommendation rating: 3.0/10 > > **Vantagens**: Funktions for teamwork with several tasks at administrative customer invoice process are helpfull. > > **Desvantagens**: Reports are better showing up since some month. But complicated to use. > > To organize an online customer administrative process is helpfull for working together with a team . ----- ### "Great software and support" — 5.0/5 > **Gabriel** | *20 de julho de 2018* | Recommendation rating: 10.0/10 > > **Vantagens**: Not just have we discovered the best item to satisfy our requirements however Support had actually made the shift pain-free and simple - they're constantly readily available and most importantly they do exactly what they state they will. After weeks of having a hard time to discover a CRM system that was both easy to utilize and which had the performance we required, I was so grateful to be described webCRM. > > **Desvantagens**: Some of the integrations could be made better, not to say that support is not always available and repsonding to our needs ----- ### "I'm very happy to have worked with webCRM" — 5.0/5 > **Inés** | *8 de abril de 2018* | Telecomunicações | Recommendation rating: 10.0/10 > > **Vantagens**: I'm very happy to have worked with webCRM and I'm sure I'll be back for a second time, I'm really happy and satisfied with the results obtained by one of the best companies that can be found in the area of customer relationship management . > > **Desvantagens**: I really do not have any complaints to give, on the contrary, I only have good comments, I recommend them highly, very good service. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/112291/webcrm?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/112291/webcrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data