--- description: Tudo sobre Customerscore.io: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Customerscore.io - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Sucesso do Cliente](/directory/30961/customer-success/software) > [Customerscore.io](/software/1072389/Customerscore-io) # Customerscore.io Canonical: https://www.capterra.pt/software/1072389/Customerscore-io Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/1072389/Customerscore-io?page=2) > Plataforma de sucesso do cliente para pequenas e médias empresas de SaaS. Reduza a rotatividade, obtenha a receita de vendas adicionais e redimensione seu alcance com automação inteligente. > > Verdict: Rated **4.8/5** by 17 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Customerscore.io? SaaS B2B ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 17 Avaliações | | Praticidade | 4.9/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.9/5 | Based on overall reviews | | Recursos | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Customerscore.io ## Commercial Context - **Preço inicial**: 119,00 € - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 210 more ## Recursos - Acompanhamento de atividades - Alertas da conta - Customer Communication - Estado de saúde - Ferramentas de colaboração - Gerenciamento de e-mails - Gestão da comunicação - Gestão da receita - Gestão de campanhas - Gestão de contas - Gestão de dados do consumidor - Gestão de experiência do cliente - Gestão de rotatividade - Histórico do cliente - Incorporação - Indicadores de desempenho - Mapeamento da trajetória do cliente - Painel de atividades - Participação do cliente - Perfis de clientes - Personalização - Rastreamento de engajamento - Rastreamento de retenções - Relatórios e análise de dados - Segmentação de clientes - Seguimento/Análise de uso - Third-Party Integrations - Vários idiomas ## Integrations (7 total) - Amplitude - Chargebee - HubSpot CRM - Mixpanel - Segment - SendGrid - Stripe ## Opções de suporte - Email/Help Desk - Base de conhecimento - Bate-papo ## Category - [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software) ## Categorias relacionadas - [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software) - [Software CDP (Plataforma de Gestão de Clientes)](https://www.capterra.pt/directory/31334/customer-data-platform/software) - [Software para Retenção de Clientes](https://www.capterra.pt/directory/34255/customer-retention/software) - [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software) ## Alternativas 1. [Custify](https://www.capterra.pt/software/190125/custify) — 4.9/5 (122 reviews) 2. [Braze](https://www.capterra.pt/software/155423/appboy) — 4.7/5 (168 reviews) 3. [Emma by Marigold](https://www.capterra.pt/software/75428/emma) — 4.2/5 (156 reviews) 4. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [Akita](https://www.capterra.pt/software/146056/akita) — 4.4/5 (8 reviews) ## Avaliações ### "Playbooks and alerts give our team focus and clarity" — 5.0/5 > **Dalibor** | *5 de agosto de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Automated triggers and predictive churn models give us real‑time visibility and confidence. The interface is intuitive and the dashboards give a clear picture of customer behavior. > > **Desvantagens**: Very minor points only—nothing significant, team is responsive if questions arise. Maybe just hard to find any flaws—just small details, support covers them quickly. > > Strong partner—helps our team predict churn and focus on growth opportunities with smart automation. ----- ### "Powerful, Practical, and Priced Right" — 5.0/5 > **Iva** | *11 de novembro de 2024* | Serviços ao consumidor | Recommendation rating: 10.0/10 > > **Vantagens**: Functionality, support, design, UX, everything :) > > **Desvantagens**: Honestly, there’s nothing I don’t like about CustomerScore. Initially, I did wish it had playbooks, but they’ve since added that feature, making the tool even better. > > I’m genuinely impressed with CustomerScore. The setup was quick and painless, and their support team has been fantastic whenever I needed help. What I love most is that it’s focused on the essentials – no unnecessary features that make other tools feel overwhelming. Plus, the fit score is a game-changer; it helps me focus on the right customers, recognizing that not everyone has to be a perfect match for our product. For the price, it’s hard to beat – after checking out a bunch of options, CustomerScore was hands down the best choice ----- ### "End‑to‑end retention and upsell automation" — 4.0/5 > **Anna** | *1 de agosto de 2025* | Software | Recommendation rating: 8.0/10 > > **Vantagens**: The analytics are excellent\! When combined with segmentation and automation, they streamline our process. > > **Desvantagens**: Hard to find any flaws, just small details, however when something is wrong, support covers everything quickly. > > It's very pleased experience. This platform gives us scalable engagement, valuable alerts, and fewer manual tasks. It helps us monitor our customer better and prevetn churn. ----- ### "Efficient onboarding with actionable customer insights" — 4.0/5 > **Václav** | *6 de agosto de 2025* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: Easy setup with integrations, plus strong reporting helps us track engagement and adoption fast. Overal - quite satisfied. > > **Desvantagens**: No major issues—just slight integration setup time, which is worth it for the value gained. That's about it. > > Excellent experience—fast onboarding, clear dashboards, health monitoring and upsell detection. Definitely recommend using the platform. ----- ### "Highly able customer health monitoring tool" — 5.0/5 > **Todd** | *1 de agosto de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The interface is intuitive and the dashboards give a clear picture of customer behavior. Great little tool. > > **Desvantagens**: I can't think of anything negative so far, other than maybe a few initial setup steps to learn, but manageable. > > I’ve been impressed—Customerscore.io lets us act before problems arise, with clear segmentation and insights. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/1072389/Customerscore-io?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/1072389/Customerscore-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data