Avaliações do Workamajig

14+ years using WMJ

Comentários: From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible. Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.

Vantagens:

The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.

Desvantagens:

The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.

We call it Jiggy!!

Comentários: The software is consistent, our team loved the UI and it was relatively easy to implement because the customer success team was so hands on.

Vantagens:

This is our 4th attempt at finding the right software to manage our agency, projects and tasks. Jiggy is here to stay!

Desvantagens:

The true PM side of this solution is not MS Project (but that is not necessarily a bad thing). We have made it work for our agency and are happy with the results.

A dense, useful, but often unituitive task management platform

Comentários: As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.

Vantagens:

In the complex world of task management for video production, Workamajig fielded many of the needs we threw at it, to varying degrees of success. Fairly customizable, with a ability to create custom and interdependent forms When they upgraded to Platinum a few years ago (from Classic) the interface improved its usability. Notifications settings were easy, and program didn't default to an overwhelming amount of email.

Desvantagens:

A fairly steep learning curve. The interface is very text heavy. Tracking the progress of tasks was often difficult, without intuitive features like status bars, etc. No simple and effective way (in our video environment) to store and display media, generate proofs, etc. Search functions didn't live update, making navigating backlogs more cumbersome.

Great Project Management & CRM Software for Mid-Sized Agencies

Comentários: Overall I really like this software and would highly recommend it to any small to mid-sized agency that needs help to organize their project flow, tracking, client and vendor communications/task tracking/follow up and A/R or A/P.

Vantagens:

Workamajig helps our brand management agency track all necessary project information in one central location. Everything can be documented, from tasks to meetings, time entry, creative briefs, project proofs, PO's and invoicing. It is fairly easy to use. Also it is great for looking up projects from the past and creating new dockets based on the structure of past projects. Because Workamajig is web-based it provides a very user-friendly interface for team members no matter where they are located. Project home pages can be customized by each user, so they can show or hide a dashboard that features what is most important to them based on their role or how they work. Access rights and privileges are easy to assign as well.

Desvantagens:

It can take a while for new users to get used to where everything is accessed as far as entry points for critical information or reports that you can pull. The user interface can be a bit confusing for project income forecasting - for example having to open more than one area of the project to enter Accounting information and billing dates, as well as checking off - "Include in Forecast" at the estimate stage. There are also many ways to achieve the same goal but it can be more confusing than helpful for some - I think there could be some simplification of steps needed for setting up things like project sales forecasts.

In-House Project Management

Comentários: It has taken time to get used to the program. We use the program mainly for job tracking and trafficking. Now that I have individuals to work with, I look forward to where we can evolve to.

Vantagens:

The potential that this program has is vast and thought out. I like that we as customers have a voice in aiding in the evolution of the program. I am fairly new to the program and I appreciate the continued education.

Desvantagens:

Not being able to customize the top portion of the project request form. This could be training or working with our account rep however.

I love the promise, but I need so many updates from Workamajig to love it.

Comentários: Frustrating

Vantagens:

It ties timesheets and expenses together with billing. And I like the reports it can give.

Desvantagens:

The UX and UI. There needs to be so so so much work put into the user flow. There are 20 different way to get the to the same features, it's unattractive, terms and vocab are all over the place... I could go on.

Workamajig not worth it

Comentários: Not great. We ended up requesting a refund after months of testing and never being able to get it to run the way we needed it to run for or processes. Support didnt seem to understand our inhouse Marketing design and review process.

Vantagens:

In our initial meeting with their representatives its seemed this program would work well to replace our outdated project management software

Desvantagens:

Nothing worked as it was described to work in initial meetings and support was very little help. I felt as though we were beta testing this program for them and pointing out all of the bugs, for which they had no solutions. Sharing reviews of Marketing materials, receiving comments back and keeping the project flowing became impossible with projects falling into oblivion and not showing up in anyone's queue, depending on what was clicked where or who clicked it when. This ultimately drove us to look for another program.

Workamajig from a CFO perspective

Vantagens:

The ability to download just about any information into csv file and analyze easily, without modification of formatting, into tables and pivots.

Desvantagens:

The slide in and out screens in new platform.

Do you even Workamajig?

Comentários: Overall the Experience has been excellent

Vantagens:

What I like most is the ease of use and how intuitive it is. From day 1 our company adapted quickly to the use. I still think we are not using the program to its full potential. The email notification & diary function is a awesome time saver.

Desvantagens:

So far nothing has really come off as least likeable.

Good, but not user friendly

Comentários: Not a huge fan, but the more I learn about it the more I like it, see it's helpful features, but not the best out there due to not being user-friendly to navigate

Vantagens:

Feature-rich and they thought of a little bit of everything

Desvantagens:

Not user-friendly as far as how you implement things and locate settings

Workamajig

Comentários: Overall, my experience with Workamajig has been great. If there is something that I feel would make my life easier, they send it to the engineers who review, and add to the next update. If I have special reports that I need, but cannot figure out on my own, they create them for me. They have helped walk me step by step through the process from day one, and have made many updates and improvements to the software along the way that has been beneficial.

Vantagens:

Workamajig is easy to set up, easy to use, and easy to train new employees. You can jump in using everything or ease in using different applications. The training staff is great at answering questions, and they are very helpful in getting set up, and walking you through various changes as your business changes and grows.

Desvantagens:

We chose to use our own server, instead of being on the Workamajig server. I would recommend that you be on the Workamajig server, as they make certain that updates are completed in a timely manner, and in the long run will make your life easier. This is not really something that I dislike about the software, but a recommendation that I would make to someone thinking about purchasing.

Workamajig is an excellent project management tool plus more!

Comentários: I can't get into specifics on how our company uses Workamajig due to confidentiality reasons, but I will say the Workamajig team whether it is the leadership, support or engineering team is definitely a Class A organization. They put forth the time and effort to support their customers which is priceless in todays environment!

Vantagens:

What I like most about this software is the ease of use for the admin functionality. When the business comes for updates, its easy to come up with a solve and address their business needs. We have expanded Workamajig use in so many facets of the business. Due to this and the automation that can be set up with other applications we are taking efficiency to the next level.

Desvantagens:

Teaching the business was a little bit of a struggle since there are so many ways to get to what they are looking for. Although listing this as a con, it can be taken as a positive also. People think and operate in different ways! URL's can also be supplied and set as a bookmark to help users out.

Extremely clunky

Comentários: If you are looking for a project management tool I would strongly recommend looking elsewhere!

Vantagens:

Workamajig has all of the core features you'd want in any project management tool. The implementation of those features on the other hand....

Desvantagens:

The user interface is downright terrible. It is clunky, it doesn't refresh when it is supposed to and the load times are extremely laggy. The software is also extremely buggy. I have had many instances where I have definitely entered data only to go back and find that what I entered was missing. It's hard to do anything with confidence when there are this many bugs!

My Company is New to Workamajig Platinum

Vantagens:

As a millennial with pretty decent technology navigation skills / understanding how to quickly and efficiently learn program to my needs, Workamajig is pretty user friendly. I am aware there are lots of paths of the program that I don't use, but those that I do are relatively easy to maneuver.

Desvantagens:

I don't think older generations have an easy time learning the program, then causing understanding problems within our company. Unless they are tech geniuses basically, I don't think this is a program that could just be inserted into a company without having knowledge/understanding gaps.

Will Know More Soon

Vantagens:

We have been on WMJ for about five years now and are in the process of moving from the legacy product to Platinum as well. We are also moving our accounting over to the platform beginning Jan 1st. Hoping Platinum makes the product better value for us then it has been.

Desvantagens:

Onboarding was extremely difficult and we never really got it set up the way it should be. We are doing a reboot with the move to Platinum.

Pretty good and a definite improvement over the old system

Vantagens:

We previously had separate systems for project management, timers for time sheets, time sheet entry, and tracking sales and prospects. With Workamajig it lets us do everything in one place. No more having 4 or 5 different websites or applications open at once.

Desvantagens:

The flash version constantly freezes for me. This generally wouldn't be a problem as they're moving away from the flash version anyways, but there are issues with the new Platinum version. Meetings are moving around or disappearing without a user making those decisions. When stopping a timer it will occasionally record that you've been working for negative time or just 0 out.

I only use the program to enter my time.

Comentários: I use the program everyday to enter my time, is easy as long as I know the project number exactly; as soon as I miss a dash or extra space or in any way different from the set name, it takes for ever to find the info. It will be nice that I can add time in the same project line but at different times without opening a new line.
The timer works good but once the window is open you can not get it to disappear, even when you stop it. So I don't use it. For my needs is good.

Vantagens:

Clear display of information. Unce you learn how to use the basic functions is easy to use.

Desvantagens:

Not easy to find functions. When a new update is applied, is glitchy. Hard to find stuff.

Complex functionality, boring interface

Vantagens:

Workamajig makes it easy to have time tracking, project management, billing, and more all in one place

Desvantagens:

Workamajig has so much functionality that the platform is overwhelming. The design is incredibly dull and made it hard to motivate a creative team to use the platform to track time.

Features for small to mid agencies

Vantagens:

Time keeping/tracking. Customizeable desktop to see active jobs and notes about them.

Desvantagens:

Copying/moving estimates and POs over to new jobs... For example... a project worked on in 2017 includes estimates and POs that would rollover to a new 2018 job. Workamajig does not allow you to do this. You have to copy and paste.

Works well for our team

Vantagens:

This software has the ability to cover several aspects of the business, from finance and sales to project management and time tracking. It is great to be able to have al resources in one program. Our account manager is also great in helping us fully understand the capabilities and settings. She is always available to help train us to use the software even better.

Desvantagens:

There are some detailed features that we want to use, but are not currently in the software.

Effective, sometimes.

Vantagens:

Great for managing time with shorter projects or orknxedre that won’t span more than a couple days. The platinum update was a great improvement upon the old system with some great features for working on smaller projects.

Desvantagens:

The aren’t always helpful and somethings Disrupt work on a creative side because there is no lead time or announcement of when and what the updates will be. Granted that might be given to others and not relayed down to our team and that is an internal issue

Outdated, but useful; being updated to new design and awful

Vantagens:

Once I learned Workamajig (classic) it was easy enough to figure out how to do what I need to do (Not super in-depth stuff; just time reporting and looking up projects).

Desvantagens:

I was excited that a Platinum was coming out to ensure usability (as browsers remove Flash) and to give it a non-1990's interface. BOY was I disappointed. The user interface is so confusing and non user-friendly. It seems like an update for updates sake; a knee-jerk reaction to Flash going away.

Platinum vs Original

Comentários: -I was trained on Workamajig Platinum and original at the same time as the office was transitioning from the old version when I was onboarding. In the end, the functionality of the original version made it necessary to stick to the old one to get work done though I prefer the look and feel of Platinum. - Please make Platinum able to print diaries without losing formatting -- our office needs hard copies - Also please add the missing "Track Budgets" selection on "Schedule" in Platinum which is needed to do timesheets and estimates. Previous version had to customize to add the column of check boxes, but not sure where this is in Platinum. - One more request for copying templates from another project --- would be great to have the ability to copy over without copying the people who were previously assigned to that project.

Vantagens:

- Interface looks great - Lots of fantastic features from project management to timesheets to tracking budgets

Desvantagens:

- Diary posts don't print consistent formatting - Some features lost from the previous version - Timesheets can get glitchy when adjusting and deleting hours as you go throughout the day

Great customer support; up and coming product

Vantagens:

This product is up and coming. It has a lot of great features but not everything but their developers are currently developing more and more each day. If you are a customer you can put in requests for how you want things to work and they submit them as tickets to their developers to consider. The software has a lot of features already that you can use and are adding more each release (about once a month). The customer service is great and the software is very very reasonably priced.

Desvantagens:

The current system requires manual work on our part in some cases to accomplish things that used to be automated in the system we used to use. The manual work is time consuming for us. Since the developers are currently working on the product the system does have some bugs and we discover them occasionally and have to work around them until Workamajig can fix them.

Workamajig is Our Agency Brain

Vantagens:

Best attributes: Project management Client management Project messages Time tracking

Desvantagens:

Traffic Not easy to setup Not compatible with Quickbooks Steep learning curve Difficult to get all employees and clients onboarded