Software de Defesa do Cliente
Software de defesa do cliente: os produtos dessa categoria ajudam a envolver e recompensar clientes fiéis, rastrear indicações e monitorar o desempenho de campanhas de defesa.
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Classificação do produto
- Análise de dados (7)
- Gamificação (9)
- Gestão da comunicação (11)
- Gestão da comunidade (8)
- Gestão de campanhas (13)
- Gestão de embaixadores da marca (10)
- Participação social (14)
- Programa de recompensas (14)
- Rastreamento de recomendações (12)
- Relatórios e análise de dados (15)
A poderosa plataforma foi criada para transformar diferentes dados de clientes de várias fontes de informações e ações que geram resultados de negócios mensuráveis para os clientes. Os aplicativos do Gainsight ajudarão você a gerar, programaticamente, os resultados dos clientes em todos os segmentos. Os aplicativos incluem informações, comentários, colaboração, participação e resultados. Saiba mais sobre o Gainsight CS O Gainsight transforma os pontos de dados em uma estratégia viável para o sucesso do cliente, permitindo aumentar a retenção e expandir a receita. Saiba mais sobre o Gainsight CS
Ambassify is the platform of choice to develop and apply your employee engagement or customer advocacy strategy. Our enterprise customers utilise Ambassify to master their internal communications, drive employee engagement, and create their pool of brand advocates. Once you build your internal brand advocates, you can naturally build your external customer advocates who can massively increase your brand awareness, build trust, generate new leads and increase your sales. Saiba mais sobre o Ambassify Ambassify is the platform of choice to develop & apply your employee engagement strategy. All the tools you need, in a single platform. Saiba mais sobre o Ambassify
O InviteReferrals é um software de marketing por indicação fácil de configurar para promover programas de indicação, como indique um amigo, conte a um amigo, indique e ganhe. Aumente as vendas por meio de marketing verbal ou marketing de afiliação. - Programa de afiliados - Indicação por ativismo de usuários - Programa de fidelidade - Programa de indicação de comércio eletrônico - Programa de indicação de BFSI Os recursos incluem: 1. Gratificação instantânea 2. Pontos de fidelidade 3. Integração com carteira 4. Múltiplas campanhas 5. Múltiplos idiomas 6. Requisitos personalizados Saiba mais sobre o InviteReferrals InviteReferrals é o software de marketing por indicação mais simples para projetar e lançar um programa de referência de clientes. Saiba mais sobre o InviteReferrals
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete challenges: referrals, product reviews, social media posts, and more. As they complete these challenges, which can be targeted to groups or individuals, they automatically earn points, badges, and levels to redeem perks and privileges. Easily report on all activities completed, and integrate with your CRM and more to incorporate advocacy into every step of the way. Influitive - formerly AdvocateHub - is a smart community platform, helping B2B companies acquire, grow, and retain customers - at scale
Our customer engagement platform is the key to listening to and learning from your customers. Through metrics and insights, we help you leverage direct customer feedback to make your products and services more meaningful to the customers you serve. Customer engagement platform with sentiment monitoring, feedback capture, closed-loop follow-up, review posting, and text analytics.
Recognized as "Innovators of Systematic Virality" by CIO Magazine. Viral brand advocacy and community activation technology solution to grow and engage authentic fans, users and customers. Accelerate awareness, conversions, acquisition, engagement, insight, and awareness at the highest ROI. Trusted by leading brands and marketers. Platform integrates cross-channel social media, actions, data on-boarding, analytics reporting, email automation, community hub, and advertising integration. Viral brand advocacy and community activation platform to rapidly grow fans, users and customers & drive authentic engagement.
Marketers struggle to create the customer stories they need to build trust with buyers because of difficulty getting customers on the record at scale, lack of time and resources, and creating customer stories that capture benefit and ROI. TechValidate is a SaaS platform that helps you tap into your customer base to identify customer advocates at scale to collect and transform customer feedback into compelling 3rd-party validated case studies, testimonials, and stats. Get a free demo today! TechValidate by SurveyMonkey is a SaaS platform that transforms customer feedback into 3rd-party validated marketing materials.
Spoonity provides a white labelled, POS-integrated loyalty platform for small to medium sized restaurants. In addition to a loyalty program, we offer mobile pay, segmented marketing campaigns, and big data analytics to help merchants understand their customers. The value of the service extends far beyond simple loyalty; it offers an unprecedented way to collect and analyze POS data for restaurants. Spoonity provides an integrated white-label loyalty, mobile pay and gift platform for small to medium sized restaurants.
Our SaaS platform allows brands and online shops to generate authentic and relevant high-end videos made by their customers. These User Generated Videos are then automatically optimized and broadcasted on product pages, social media, websites, in-shop screens... In order to increase conversions and drive sales. We help brands and online shops to drive sales with authentic, relevant, and high-end videos made by consumers for consumers.
Duel is a centralised hub for managing Ambassador Programs and all elements of Customer Advocacy. Duel is a unified platform for Customer Advocacy Marketing, allowing brands to grow their ambassador programs at scale. The omnichannel platform drives, utilises and tracks advocacy across every channel. Enrich customer experience, drive high-value traffic and boost conversions with Duel.
Promoto is a B2B Brand Advocate Marketing SaaS solution with a mission to convert your customers into brand advocates. At Promoto, we are on a mission to turn your existing set of customers into a Brand Advocacy engine. Promoto leverages the power of your existing relationships. We use advanced predictive analytics to discover, identify, engage and convert your customers into brand evangelists. We make technology that helps companies convert Customers to Promoters*. We are B2B SaaS Marketing Technology Company in the Advoca
SPREAD is the marketing CRM to automate your customer relationship. It allows you to build your customer engagement around three pillars : acquisition (referral program, partnerships, 50 marketing games), knowledge (onboarding, progressive qualification, segmentation) and loyalty (automated scenarios, loyalty program, customer's reviews). With SPREAD give to your customers the relationship they deserve ! SPREAD : marketing CRM to automate your customer relationship. It allows you to build your engagement : acquisition, knowledge, loyalty
Customer advocacy program software that delivers social engagement, group challenges, enticing incentives, auto-triggered credits, dynamic leaderboards, and regular contests. Customer advocacy program software that delivers social engagement, group challenges, enticing incentives, leaderboards, and more.
Web-based system that helps incentivise current customers and increases the number of brand advocates that rave about your products. Web-based system that helps incentivise current customers and increases the number of brand advocates that rave about your products.
We Love Customers is a platform that turns your customers' friends into customers with an automated system of welcome offers and rewards for sponsors. Our solution allows companies to identify their advocates (NPS), to analyze their experience (satisfaction survey) and to motivate recommendations (refer-a-friend programs) Turn your customers' friends into customers with an automated system of welcome offers and rewards for sponsors.