Software de Comunicação com Cliente

Software de Comunicação com Cliente: encontre a melhor solução para sua empresa utilizando o Capterra Portugal.

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O Front é o primeiro software de gestão de e-mail que ajuda equipes a colaborar com mais transparência e responsabilidade para gerenciar centenas de e-mails em endereços gerais, como [email protected] e [email protected] Com o Front, você pode atribuir e-mails a colegas de equipe, compartilhar e discutir internamente e-mails sem encaminhamentos e responder a todos ou definir lembretes para responder mais tarde. Modelos de e-mail, sequências, mala direta e atalhos automatizam o fluxo de trabalho para economizar tempo. Experimente o Front gratuitamente. Saiba mais sobre o Front App O Front é a primeira caixa de entrada compartilhada que ajuda as equipes a colaborar em todos os e-mails com mais transparência, responsabilidade e eficiência. Saiba mais sobre o Front App

da MessengerPeople

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A MessengerPeople é uma provedora de Software como serviço de aplicativos de mensagens instantâneas. A inovadora Messenger Communication Platform permite que as empresas se comuniquem profissionalmente com a API Business do WhatsApp, o Apple Business Chat, o Facebook Messenger, o Telegram e o Viber. A MessengerPeople trabalha oficialmente com as maiores empresas de mensageiros do mundo. Mais de 1.900 empresas, como BMW, Lufthansa e outras empresas pelo o mundo utilizam a nossa solução. Saiba mais sobre o MessengerPeople Com o software da MessengerPeople você pode tornar sua comunicação com o cliente mais eficaz por meio dos aplicativos de mensagens. Saiba mais sobre o MessengerPeople
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Saiba mais sobre o Zoho Desk Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Saiba mais sobre o Zoho Desk
amoCRM strengthens your connections to give you happy, loyal customers - supporting you from the moment your initiatives first touch leads, throughout the marketing and sales efforts that nurture them, all the way to conversion and beyond. That way, every communication with a prospect becomes a personalized one-on-one dialogue, ensuring the right message at the right time. Saiba mais sobre o amoCRM amoCRM is easy-2-use CRM. It is however very functional and powerful. Sales pipeline, lead tracking, analytics and website integration. Saiba mais sobre o amoCRM
Bitrix24 #1 free CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 4 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place. Saiba mais sobre o Bitrix24 Bitrix24 #1 free CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 4 million businesses. Saiba mais sobre o Bitrix24
Messaging app that enables real time customer communications for small businesses. Cloud-based solution that assists with customer communications through business interactions, automation, messaging and more.
Zendesk builds customer communications software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer communications software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
A Zendesk desenvolve software de comunicação com o cliente para melhorar o relacionamento com o cliente. Seus produtos permitem que as empresas sejam mais confiáveis, flexíveis e escaláveis. Eles ajudam a melhorar a comunicação e dão sentido a enormes quantidades de dados. Acima de tudo, eles trabalham juntos para ajudar a transformar as interações em relacionamentos duradouros. Mais de 200.000 empresas, como Uber, Groupon, Box, Airbnb e Disney, estão usando o Zendesk para reduzir os custos de suporte e aumentar a produtividade e a satisfação do cliente. O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer communications software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal
Zendesk builds customer communications software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.
Zendesk builds customer communications software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer communications software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer communications software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer communications software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer communications software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Secure messaging app that helps small businesses keep their customers up to date on news, events, and promotions. Secure messaging app that helps small businesses keep their customers up to date on news, events, and promotions.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options. Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
HelpCrunch is a top-rated multi-channel customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups - Mobile apps - Chat Bot (coming soon) Try HelpCrunch for free for 14 days. HelpCrunch is a top-rated customer communication platform. Increase conversions and sales, improve support, and grow faster!
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Award-winning softphone client designed to help set-up your call center with your IP-PBX of choice. Call intuitively with a dialpad-centric interface. Auto-answer incoming calls with togglable wait-time. Escalate calls with easy call transfer and call hold functionality. Track patterns in your success with call metrics and call recording. A Salesforce user? Call and track progress within your Salesforce dashboard. Bria - easy IP-telephony set-up and your go-to call control solution. Call center agent-ready VoIP softphone client. Interoperate with leading call center solutions or customize with Bria API and SDK.
UJET is an enterprise-grade platform that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with any time, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time. Marketing automation solution that helps automate customer communications through appointment reminders, surveys, review prompts, etc.
Seismic is the recognized leader in sales and marketing enablement, equipping sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Powerful content intelligence enables marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be adjusted. The result for more than 600 global enterprises is better win rates, larger deals, and higher retention. Seismic is the leading global marketing and sales enablement solution.
O FreeAgent CRM é uma plataforma de vendas, marketing e atendimento ao cliente baseada em nuvem, que ajuda as pequenas empresas a cultivarem relacionamentos de qualidade com os clientes. O sistema funciona automaticamente com o e-mail do usuário para criar e classificar leads e lembretes de acompanhamento, executar automações personalizadas e rastrear todas as interações com os clientes. Uma plataforma de vendas, marketing e atendimento ao cliente baseada em nuvem que ajuda as pequenas empresas a cultivarem relacionamentos de qualidade com os clientes.
O JivoChat ajuda a organizar todos os registros de contato do cliente com um sistema inteligente de gestão da comunicação com clientes. Monitore os visitantes, converse com eles através de bate-papo online, telefonemas, e-mails, Facebook Messenger, Viber, Telegram e muitos outros usando apenas uma ferramenta: JivoChat. Maximize as comunicações de saída: use acionadores inteligentes, recursos de retorno de chamada e serviços de telefonia JivoChat Business. Use o JivoChat para converter visitantes em clientes hoje mesmo! Mensageiro de negócios com recursos multicanais para o sistema de gestão da comunicação com clientes. Use o JivoChat para converter visitantes em clientes hoje mesmo!
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search. Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
Step up to all-in-one sales & marketing software designed for growing service-based businesses ranging from solopreneurs to larger teams. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business and delivering great service. An all-in-one CRM, sales and marketing automation software you can customize to win more business
TrueDialog's Customer Support SMS Texting Solution is built for scalability, reliability, security, and compliance. SaaS platform with our unique "TrueDialog" feature which enables team-based 2-way texting to create threaded, multi-agent personalized SMS conversations at scale, so your entire team can all contribute to a single threaded texting conversation with customers. Mobile Apps allow agents to use the platform anywhere, anytime. Start within minutes. More Features. Half the Price. Customer Support SMS Texting Platform. Enterprise-grade. Unique "TrueDialog" feature enables team-based group texting at scale.
Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our U.S.-based Live Chat agents answer questions, screen leads & schedule appointments during business hours. Custom AI chatbots assist after-hours for 24/7 responsiveness. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business. Smith.ai Live Chat is the fast & friendly way to capture, screen & convert website leads. Grow your business with qualified clients!
A LiveVox é uma provedora líder de soluções de centrais de contato na nuvem para empresas (mais de 25 agentes), gerenciando mais de 12 bilhões de interações por ano em um ambiente multicanal. Com mais de 15 anos de experiência em nuvem pura, capacitando os líderes de centrais de contato a direcionar estratégias eficazes de engajamento no canal de escolha do consumidor. Os recursos avançados de mitigação e segurança de riscos ajudam os clientes a se adaptarem rapidamente a um ambiente de negócios em constante mudança. A LiveVox é uma provedora líder de soluções corporativas de centrais de contato na nuvem, utilizando um ambiente multicanal.
Blinger.io is an omni-channel software platform which allows clients to connect to their customers through popular messengers, e-mail and live chat with a single API, interface or integration with helpdesks. Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .
Best bulk sender software for whatsapp, send unlimited bulk whatsapp with the help of Whatsapp bulk sender tool, easy to use & most advanced tool for software in market. Best bulk sender software for whatsapp, send unlimited bulk whatsapp with the help of Whatsapp bulk sender tool, easy to use & most adv
Napersoft Customer Communications Management (CCM) solutions are designed to holistically manage customer communications across all lines-of-business within an enterprise. Our solutions empower business users to quickly and easily compose, format and deliver relevant and personalized customer communications at the right time in customer-preferred channels, helping to enrich the overall customer experience. Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.
ActiveDocs is a global provider of document automation software. Our software helps large organizations with document generation and associated processes. To that end, we provide our customers with award-winning tools, resources, and training which together let them design and maintain their document automation solution internally. Template design is intuitive, taking place in Microsoft Word this makes it non-codey. Business users can work on templates without involving IT developers. ActiveDocs provides powerful and flexible document automation software for the world's biggest and brightest companies.
Oracle Documaker is the most widely-used Enterprise Document Automation (EDA) solution. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders, when and how they want them whether by print, email, text messaging, social media, or any other format. A rules-driven system, Oracle Documaker automates documents, improving communications and customer service while achieving higher levels of efficiency and reduced cost. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders.
Using messaging, Airy enables businesses to have meaningful conversations that form long-lasting relationships with their customers by carefully balancing technology and human interaction. Businesses rely on Airy for new customer acquisition, personalized content engagement, and customer. Airy helps solve complicated business problems by deploying their suite of robust automations and exceptional multi-platform applications. Airy helps you engage in meaningful conversations with your customers that form long-lasting relationships through messaging.
The Intelledox platform is used by many of the world's leading enterprise and government organizations to transform their digital customer experience. Enabling organizations to engage and delight their customers by having rich and timely conversations using real-time data, Intelledox streamlines complex processes and omnichannel forms and allows organizations to transform the way they acquire, onboard and service their customers. Offices | Dallas, New York, Dublin, Singapore, Sydney, Canberra With Intelledox, streamline complex processes & omnichannel forms & transform the way you acquire, onboard & service your customers.
Web-based on-demand document generation tool with version control and template interpreting functionality. Improve customer communications and document processes with real-time document generation tool.
O Brand Embassy é a melhor plataforma de atendimento ao cliente na nuvem, oferecendo integração a mais de 30 canais de mídia social, mensagem instantânea, bate-papo ao vivo, e-mail e um criador de chatbot com tecnologia de inteligência artificial. O Brand Embassy é um parceiro de implementação e solução também para uso empresarial de canais como WhatsApp Business ou Apple Business Chat. Os clientes são empresas de telecomunicação, bancos, comércio eletrônico e comércio varejista. O Brand Embassy é uma solução segura, flexível e econômica. O Brand Embassy é fácil de integrar. O Brand Embassy é uma plataforma de atendimento ao cliente digital omnicanal para centrais de contato. É uma solução econômica e expansível na nuvem.
Whether you want to have one conversation, or one million, our low-code software and intuitive APIs will make it happen, enabling you to send real-time communications to your customers in a matter of moments. From small businesses, to global enterprises, weve helped thousands of clients expand and enrich their messaging channels, without the headache. Extend existing system capability, build a new platform from scratch, or use our ready-to-go software. With Comapi powering your communications Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications
A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over texting and voice-enabled devices like Amazon Alexa. Add the "message" button on your google map listing A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over text
Improve customer experience and streamline customer communications management processes with document design, delivery, and deployment tools. Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.
Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications. Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications.
A RingCentral Engage Digital é mais adequada para empresas com um mínimo de 100 funcionários. RingCentral Engage Digital, uma empresa da RingCentral, permite que as empresas gerenciem todos os canais digitais de atendimento ao cliente em uma única plataforma. Como resultado, os agentes podem gerenciar vários canais por meio de uma interface exclusiva, aumentando a velocidade de resposta, agilizando a alocação de recursos e nivelando o fluxo. Mais de 14,5 milhões de mensagens provenientes de várias fontes (e-mail, chat, mensagens…) são categorizadas e enviadas aos agentes de atendimento ao cliente. Gerencie todos os canais digitais de atendimento ao cliente por meio de uma única plataforma.
Customers expect efficient support via multiple channels.The wait time for queries to be processed by sales staff, customer service and social media teams can lead to a loss of customers and business. Clickatell Touch is a live chat tool that enables you to unify your response teams across inbound channels for consistent, real-time messaging and on-demand customer service delivery. This scalable live chat solution requires will boost conversions and customer loyalty. Live omni-channel customer service chat solution that enables you to instantly resolve queries on web, social and mobile.
FCI is revolutionizing the customer communications for its clients who are in consumer facing businesses. We help organizations of all sizes deliver amazing digital experience to their customers with the help of dynamic, interactive and highly personalized communications. FCI provides customer communication management solutions and services to help organizations improve operational efficiency, support regulatory compliance, and drive business growth. Customer communication management (CCM) is a planned strategy that allows organizations to design,manage, & deliver all outbound tasks.

da Striata

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Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents across channels. Developed with security of data and processes at its core, the platform can accept and use any data format with custom mapping plugins, and supports multiple output formats (PDF, EMC, HTML) and channels (email, text, Web, mobile app). Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents

da Ecrion Software

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Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Innovative solution that integrates visual, intuitive design tools and data aggregation with multi-channel delivery and engagement.
Kofax Customer Communications Manager is an enterprise class and web-based customer communications management solution that empowers businesses to manage their engagement with customers, communicating with their customers across multiple channels, with minimal IT effort. It reliably creates relevant, accurate, and highly personalized communication for your customers and delivers it through mobile, e-mail, print, portal and other channels. Customer Communications Manager empowers businesses to manage the engagement and communication with customers across multiple channels

da Akio

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Akio proposes Akio.CX a unified cross-channel customer conversational platform - voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge. Akio.CX is a unified cross-channel customer conversational platform combined with a complete listening and analytics system.

da Gladly

(0 avaliações)
Gladly is reinventing customer service by putting people at the heart of its platform, not cases or tickets. Enable agents to be naturally productive by letting them see every conversation across the lifetime of any customer across any channel (voice, email, chat, text or tweet). Real-time insights provide visibility into agent productivity, topics that are trending and key metrics like SLA's and response time. Gladly is backed by top VC firms Greylock and NEA. Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

da Elixir Technologies

(0 avaliações)
SaaS portal for organizing and streamlining employee and customer correspondence. SaaS portal for organizing and streamlining employee and customer correspondence.

da Newgen Software

(0 avaliações)
Engage your customers across multiple channels with personalized communications design and authoring capabilities. Engage your customers across multiple channels with personalized communications design and authoring capabilities.

da Pitney Bowes

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Print and digital document production solution designed to manage engaging customer communications. Print and digital document production solution designed to manage engaging customer communications.

da Messagepoint

(0 avaliações)
Messagepoint is a SaaS-based Customer Communications Management (CCM) solution that enables organizations to enhance customer experiences with optimized communications. Whether dealing with simple correspondence or more complex documents, our intelligent content management capabilities uniquely enable marketers, customer experience and servicing teams to efficiently create timely, relevant, compliant and highly-personalized customer-facing communications across print and digital channels. Messagepoint is a SaaS-based Customer Communications Management solution that enables organizations to enhance the customer experience.

da Smart Communications

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Smart Communications is the leading cloud-based platform for enterprise customer communications. As the only cloud solution ranked as a Leader in Gartners Magic Quadrant for Customer Communications Management, more than 350 global brands many in the worlds most highly regulated industries rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. We help the worlds largest enterprises simplify their customer and business communications.

da Crawford Technologies

(0 avaliações)
Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage. Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

da VoiceSage

(0 avaliações)
VoiceSage offers a cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email. Create a seamless communication strategy that increases customer engagement, payment collections and better customer service. Our personalized business messaging solutions help customer centric brands choose the best customer touch points to engage customers. Cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email.
Helps organisations produce meaningful and omni channel customer communication. Helps organisations produce meaningful and omni channel customer communication.

da Azuka

(0 avaliações)
Smartz Chat is an omni channel communications platform which enables users to have a central point of contact with their clients and staff, replacing traditional communication methods, emanating from multiple sources such as Facebook, Twitter, WebChat and Short text messages. Communications are managed centrally, supported by a suite of reports, dashboard and individual work queues.The software facilitates bulk communications, at reduced costs and empowers users to have a consolidated view. Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.

da Fresh Finance

(0 avaliações)
freshMerge is a licensed communication software solution managed by your marketing department that benefits your large sales team and employees. Dynamic newsletters, social media posts, and a downloadable print PDF mailer provide your sales team interactive content solutions to help build relationships and maintain business. Whether you have a sales team of 10 or 50,000+, inputting articles and photos once makes it easy to control messaging at the corporate level. Email, Social Media, and Print SaaS for large sales teams that send out the same individually branded content.

da Innology Ventures

(0 avaliações)
OPINATOR is an ecosystem of Customer Experience Management and Interactive Digital Marketing services that enables businesses to generate personalized, context-dependent, two-way interactions with consumers across multiple channels to increase customer acquisition, loyalty and satisfaction, prevent abandonment and increase sales. Customer experience management platform with personalized interactions with customers, actionable intelligence, and is multi-channel.

da TRDATA

(0 avaliações)
TRDATA provides scalable valuation, trading and risk analysis platform for investment companies TRDATA provides scalable valuation, trading and risk analysis platform for investment companies

da Roojoom

(0 avaliações)
Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels. Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

da reinfer

(0 avaliações)
Makes human conversations understandable at scale and actionable to machines Makes human conversations understandable at scale and actionable to machines

da Adbrain

(0 avaliações)
Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms. Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

da Uninand Technologies

(0 avaliações)
Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment. Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

da kühn & weyh Software

(0 avaliações)
M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation. M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

da ALMATO

(0 avaliações)
RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer. RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

da Alan Systems

(0 avaliações)
Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable. Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

da XMPie

(0 avaliações)
Deliver a better brand experience for your customers with PersonalEffect TransMedia, an all-in-one solution for creating, managing and monitoring multichannel, 1:1 campaigns. This fully integrated solution controls all touch points across all media: print, email, Web and SMS for the production of sophisticated Cross Media campaigns that offer complete brand control and messaging synchronization regardless of communication channel. An all-in-one solution for creating and launching integrated, personalized campaigns across every channel

da DataOceans

(0 avaliações)
CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform. CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform.

da esendex

(0 avaliações)
Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry! Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry!

da Cosmose

(0 avaliações)
Cosmose, sophisticated location technology that allows retailers to target offline customers via online channels. Cosmose, sophisticated location technology that allows retailers to target offline customers via online channels.

da Aivo

(0 avaliações)
Save time, answer automatically! AgentBot is an automatic customer support solution that uses AI to understand and solve customers needs in real time. Have natural conversations. Not flows, not options. AgentBots natural language understanding engine allows it to interpret conversational language and it learns from every interaction. AgentBot is an Artificial Intelligence solution that integrates human empathy and human-like dialogues in customer service communication. You will get 30 days FREE TRIAL, where you can setup your own AgentBot. No credit card required.

da Naelan

(0 avaliações)
Optimize customer communication through creation of collaborative documents, personalized emails, and document delivery across multiple channels. Optimize customer communication through creation of interactive documents and automation of multi-channel delivery.

da Quadient

(0 avaliações)
Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence. Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence.

da Ambit AI

(0 avaliações)
Ambit is a conversational AI (chatbot) platform that allows you to have automated conversations with your customers & employees 24/7 Ambit is a conversational AI (chatbot) platform that allows you to have automated conversations with your customers & employees 24/7

da Digitaleo

(0 avaliações)
Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily. Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily.

da Loopon

(0 avaliações)
All-in-one tool that helps hotels automate guest communication and improve quality of the stay. All-in-one tool that helps hotels automate guest communication and improve quality of the stay.

da Omnigage

(0 avaliações)
Helps streamline business communications with customers. Helps streamline business communications with customers.

da Akia

(0 avaliações)
Akia is a cloud-based text messaging platform that allows hotel staff to directly communicate with guests. Our robust artificial intelligence manages communication and notifies the staff when guests need assistance. We are partnered with AutoClerk PMS, and can also integrate with nearly every PMS at no extra cost. Akia's goals are to maximize guest satisfaction and streamline hotel operations. Artificial intelligence to manage text-messaging with your guests.

da LinkFusions

(0 avaliações)
Enables users to reach their customers using text, MMS, email, surveys & more. Enables users to reach their customers using text, MMS, email, surveys & more.

da ConexWork

(0 avaliações)
CONEXwork is an application for mobile devices and laptops that enables clients and providers to communicate effectively. CONEXwork is an application for mobile devices and laptops that enables clients and providers to communicate effectively.

da RLike Design Labs

(0 avaliações)
GoDesk's Guests Messaging system, through the use of simple Chatbots and staff connect tools, helps Hoteliers listen to their guests pre, during and post stay. Guests need not download any app or go to any website. GoDesk can work with any Hotel PMS thus no change in behavior for Hotel Staff. Bring transparency and accountability into your Hotel operations and timely service recovery, ensuring 100% happy guests and no negative social media reviews. As a Hotelier how do you "Ensure" you deliver the best Guest Experience you "Intend" to deliver? By listening closely! using GoDesk

da Easyping.Me

(0 avaliações)
Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers. Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers.

da Consist

(0 avaliações)
Used by over 200 organizations worldwide, PB Digital is an advanced Customer Communication Management system which enables organizations to easily create, manage and distribute digital business information such as forms, invoices and other documents. PB Digital creates smart, beautifully-designed interactive documents which help maximize the user's experience (UX/CX) and strengthen the customer's loyalty to the brand. PB Digital is marketed by Consist - a global IT company. www.printbos.com PB Digital is an advanced document management system enabling organizations to easily create, manage and distribute digital documents