Customer Communications Management Software

Qualifio is the leading interactive marketing and data collection platform. It allows publishers, brands and agencies to easily create and publish interactive content on websites, mobile apps and social media, with no technical skills needed. Quizzes, contests, surveys, tests, animated games and 40+ customizable campaign formats allow them to collect data and to grow, engage, qualify, segment and monetize their digital audiences. Learn more about Qualifio

Built for big business - made easy for small business. We have the most pre-built features of any Enterprise SMS Text platform - at Half the Price. Text 1-to-millions, or engage in True 1-to-1 Dialog at scale. Others claim 1-to-1, but ours is built for multi-user, threaded dialog at scale for large businesses. Call Center Module and Mobile App for 1,000s of reps to use SMS with admin controls. Multi-Channel Emergency Alert System included. Major CRM Integrations. Short & Long Codes. API access. Learn more about TrueDialog

Messagepoint is a powerful hybrid cloud-based content management platform serving the customer communications management needs of large enterprise customers. It provides an intuitive and secure environment for business users to directly own and control touchpoint messaging content and business rules driving the pace of change for customer-facing print and digital communications. Learn more about Messagepoint

We are your one stop shop for all of your customer communication needs, allowing you to easily manage various channels from Ringless Voicemail, Voice Broadcasting, SMS marketing, email, and more! Learn more about Ytel Platform

freshMerge is a licensed communication software solution managed by your marketing department that benefits your large sales team and employees. Dynamic newsletters, social media posts, and a downloadable print PDF mailer provide your sales team interactive content solutions to help build relationships and maintain business. Whether you have a sales team of 10 or 50,000+, inputting articles and photos once makes it easy to control messaging at the corporate level. Learn more about freshMerge

Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time. Learn more about Demandforce

Award-winning softphone client designed to help set-up your call center with your IP-PBX of choice. Call intuitively with a dialpad-centric interface. Auto-answer incoming calls with togglable wait-time. Escalate calls with easy call transfer and call hold functionality. Track patterns in your success with call metrics and call recording. A Salesforce user? Call and track progress within your Salesforce dashboard. Bria - easy IP-telephony set-up and your go-to call control solution. Learn more about Bria

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Learn more about Five9

UJET is an enterprise-grade platform that makes it simple for any company to provide intuitive modern-day support. UJET offers a holistic platform for voice and chat channels that customers can reach via an app, website, or IVR. The technology behind UJET replaces all of the convoluted systems, lines, and contact numbers with a stunningly simple SDK to take the frustration out of customer support and in turn provide a sleek, modern smartphone era experience. Learn more about UJET

Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications

We provide an industry-leading Customer Communications Management (CCM) software, delivering improved client retention and growth.

Ecrion Converse helps business line managers oversee the entire document production and distribution flow in a company.

CCM solution that helps companies manage and deliver personalized communications from one platform.

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

ActiveDocs is an award-winning global provider of template management and document automation solutions.

Improve customer communications and document processes with real-time document generation tool.

Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.

Customer engagement and communication tool that generates personalized messges levereging existing customer interaction history data.

Helps business managers design, create, and control customized documents providing dynamic branding and rules-based personalization.

Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents

Customer Communications Manager empowers businesses to manage the engagement and communication with customers across multiple channels

Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.

Engage your customers across multiple channels with personalized communications design and authoring capabilities.

Print and digital document production solution designed to manage engaging customer communications.

Automate personalization of printed customer communications with output management software that adds marketing collateral to invoices.

Customer and business communications software for non-tech users. Deliver personalized pre-approved content to any channel.

Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

Helps organisations produce meaningful and omni channel customer communication.

Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.

One way group chat that allows to send group messages with no replies at schools, sport clubs or any other businesses.

Take your relationships to the next level with Altvia Correspond Premium, an end-to-end solution to communicate with your network.

Customer communications management

Customer experience management platform with personalized interactions with customers, actionable intelligence, and is multi-channel.

Manage all your digital customer care channels through a single platform.

Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

Makes human conversations understandable at scale and actionable to machines

Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .

RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

An all-in-one solution for creating and launching integrated, personalized campaigns across every channel