Software de Comunicação com Cliente
Software de comunicação com cliente: os produtos dessa categoria simplificam, automatizam e rastreiam esforços de divulgação de clientes da organização.
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Classificação do produto
- Celular - Android nativo (25)
- Celular - iOS nativo (24)
- Instalado - Mac (14)
- Instalado - Windows (25)
- Nuvem, SaaS, web (64)
- Bate-papo/Mensagens instantâneas (32)
- Comunicados por lote (38)
- Comunicados sob demanda (46)
- Comunicação multicanal (56)
- Conteúdo de vídeo (19)
- Conteúdo interativo (36)
- Distribuição de e-mails (36)
- Gestão de conteúdo (29)
- Gestão de modelos (42)
- Personalização (45)
O Front é o software líder de comunicação com o cliente que ajuda equipes a colaborar com mais transparência e responsabilidade para gerenciar centenas de e-mails em endereços gerais, como [email protected] e [email protected] Com o Front, você pode atribuir e-mails de clientes a colegas de equipe, compartilhar e discutir internamente e-mails sem encaminhamentos e responder a todos ou definir lembretes para responder mais tarde. Experimente o Front gratuitamente. Saiba mais sobre o Front App O Front é o software líder de comunicação com o cliente que ajuda as equipes a colaborar com todos os e-mails com mais responsabilidade e eficiência Saiba mais sobre o Front App
A MessengerPeople é uma provedora de Software como serviço de aplicativos de mensagens instantâneas. A inovadora Messenger Communication Platform permite que as empresas se comuniquem profissionalmente com a API Business do WhatsApp, o Apple Business Chat, o Facebook Messenger, o Telegram e o Viber. A MessengerPeople trabalha oficialmente com as maiores empresas de mensageiros do mundo. Mais de 1.900 empresas, como BMW, Lufthansa e outras empresas pelo o mundo utilizam a nossa solução. Saiba mais sobre o MessengerPeople Com o software da MessengerPeople você pode tornar sua comunicação com o cliente mais eficaz por meio dos aplicativos de mensagens. Saiba mais sobre o MessengerPeople
O Zoho Desk é um aplicativo de atendimento ao cliente baseado na Internet, que ajuda as empresas a construírem relacionamentos mais sólidos com os clientes. Com o Zoho Desk, os agentes tornam-se mais produtivos, os gerentes tornam-se mais impactantes e os clientes ficam mais capacitados. Ele é personalizável, fácil de usar e não custa uma fortuna. Parte integrante do conjunto de 30 softwares empresariais do Zoho, o Zoho Desk oferece o poder de colocar o atendimento ao cliente no centro da empresa. Saiba mais sobre o Zoho Desk Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados. Saiba mais sobre o Zoho Desk
O CommBox é uma plataforma de mensagens e suporte ao cliente tudo-em-um. O CommBox foi projetado para criar um diálogo eficaz entre você e os clientes. Como uma plataforma completamente aberta, personalizada e segura, o CommBox permite que você conduza uma comunicação omnicanal perfeita entre as equipes de marketing, vendas, TI e suporte ao cliente e os clientes a qualquer hora, em qualquer lugar, onde for mais conveniente, por meio de bots, e-mail, bate-papo, vídeo, voz, SMS, redes sociais e outros canais digitais. Saiba mais sobre o CommBox.io Plataforma de mensagens e suporte ao cliente tudo-em-um. O CommBox foi projetado para criar um diálogo eficaz entre você e os clientes. Saiba mais sobre o CommBox.io
amoCRM strengthens your connections to give you happy, loyal customers - supporting you from the moment your initiatives first touch leads, throughout the marketing and sales efforts that nurture them, all the way to conversion and beyond. That way, every communication with a prospect becomes a personalized one-on-one dialogue, ensuring the right message at the right time. Saiba mais sobre o amoCRM amoCRM is easy-2-use CRM. It is however very functional and powerful. Sales pipeline, lead tracking, analytics and website integration. Saiba mais sobre o amoCRM
O Bitrix24 é a principal solução gratuita de CRM, comunicação com clientes e helpdesk. Nuvem, dispositivo móvel, código aberto. Usado por 4 milhões de empresas. Obtenha uma central de contato multicanal gratuita hoje e gerencie solicitações de clientes por e-mail, telefonemas, bate-papo ao vivo, programas de mensagens e redes sociais em um só lugar. Saiba mais sobre o Bitrix24 O Bitrix24 é a principal solução gratuita de CRM, comunicação com clientes e helpdesk. Nuvem, dispositivo móvel, código aberto. Usado por 4 milhões de empresas. Saiba mais sobre o Bitrix24
A Zendesk desenvolve software de comunicação com o cliente para melhorar o relacionamento com o cliente. Seus produtos permitem que as empresas sejam mais confiáveis, flexíveis e escaláveis. Eles ajudam a melhorar a comunicação e dão sentido a enormes quantidades de dados. Acima de tudo, eles trabalham juntos para ajudar a transformar as interações em relacionamentos duradouros. Mais de 200.000 empresas, como Uber, Groupon, Box, Airbnb e Disney, estão usando o Zendesk para reduzir os custos de suporte e aumentar a produtividade e a satisfação do cliente. O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
Aplicativo de mensagens seguras que ajuda pequenas empresas a manter seus clientes atualizados sobre notícias, eventos e promoções. Aplicativo de mensagens seguras que ajuda pequenas empresas a manter seus clientes atualizados sobre notícias, eventos e promoções.
Ideal para empresas de todos os portes, é uma ferramenta de comunicação e relacionamento com o cliente que oferece aos usuários opções de descoberta de marca para comércio eletrônico. Ideal para empresas de todos os portes, é uma ferramenta de relacionamento com o cliente que oferece aos usuários opções de descoberta de marca para comércio eletrônico.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
We work with insurance agencies to automate referrals, retention, and online reviews. Find & leverage your most loyal clients by inspiring them to refer you to their friends and family. Keep clients engaged with meaningful communication so they're less sensitive of price and more appreciative of you. Grow online reputation and drive warm prospects to your door by collecting and sharing positive testimonials and reviews. We automate referrals, retention, & reviews for insurance agencies with intelligent touch-points & the best handwriting tech available.
Award-winning softphone client designed to help set-up your call center with your IP-PBX of choice. Call intuitively with a dialpad-centric interface. Auto-answer incoming calls with togglable wait-time. Escalate calls with easy call transfer and call hold functionality. Track patterns in your success with call metrics and call recording. A Salesforce user? Call and track progress within your Salesforce dashboard. Bria - easy IP-telephony set-up and your go-to call control solution. Call center agent-ready VoIP softphone client. Interoperate with leading call center solutions or customize with Bria API and SDK.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time. Marketing automation solution that helps automate customer communications through appointment reminders, surveys, review prompts, etc.
O FreeAgent CRM é uma plataforma de vendas, marketing e atendimento ao cliente baseada em nuvem, que ajuda as pequenas empresas a cultivarem relacionamentos de qualidade com os clientes. O sistema funciona automaticamente com o e-mail do usuário para criar e classificar leads e lembretes de acompanhamento, executar automações personalizadas e rastrear todas as interações com os clientes. Uma plataforma de vendas, marketing e atendimento ao cliente baseada em nuvem que ajuda as pequenas empresas a cultivarem relacionamentos de qualidade com os clientes.
Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. Over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support using a combination of Live Chat, Email, and In-app messaging tools in one powerful platform. Formilla.com is a leading provider of customer messaging software for sales, marketing, and support.
O JivoChat ajuda a organizar todos os registros de contato do cliente com um sistema inteligente de gestão da comunicação com clientes. Monitore os visitantes, converse com eles através de bate-papo online, telefonemas, e-mails, Facebook Messenger, Viber, Telegram e muitos outros usando apenas uma ferramenta: JivoChat. Maximize as comunicações de saída: use acionadores inteligentes, recursos de retorno de chamada e serviços de telefonia JivoChat Business. Use o JivoChat para converter visitantes em clientes hoje mesmo! Mensageiro de negócios com recursos multicanais para o sistema de gestão da comunicação com clientes. Use o JivoChat para converter visitantes em clientes hoje mesmo!
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search. Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
TrueDialog's Customer Support SMS Texting Solution is built for scalability, reliability, security, and compliance. SaaS platform with our unique "TrueDialog" feature which enables team-based 2-way texting to create threaded, multi-agent personalized SMS conversations at scale, so your entire team can all contribute to a single threaded texting conversation with customers. Mobile Apps allow agents to use the platform anywhere, anytime. Start within minutes. More Features. Half the Price. Customer Support SMS Texting Platform. Enterprise-grade. Unique "TrueDialog" feature enables team-based group texting at scale.
The Intelledox platform is used by many of the world's leading enterprise and government organizations to transform their digital customer experience. Enabling organizations to engage and delight their customers by having rich and timely conversations using real-time data, Intelledox streamlines complex processes and omnichannel forms and allows organizations to transform the way they acquire, onboard and service their customers. Offices | Dallas, New York, Dublin, Singapore, Sydney, Canberra With Intelledox, streamline complex processes & omnichannel forms & transform the way you acquire, onboard & service your customers.
Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our U.S.-based Live Chat agents answer questions, screen leads & schedule appointments during business hours. Custom AI chatbots assist after-hours for 24/7 responsiveness. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business. Smith.ai Live Chat is the fast & friendly way to capture, screen & convert website leads. Grow your business with qualified clients!
A LiveVox é uma provedora líder de soluções de centrais de contato na nuvem para empresas (mais de 25 agentes), gerenciando mais de 12 bilhões de interações por ano em um ambiente multicanal. Com mais de 15 anos de experiência em nuvem pura, capacitando os líderes de centrais de contato a direcionar estratégias eficazes de engajamento no canal de escolha do consumidor. Os recursos avançados de mitigação e segurança de riscos ajudam os clientes a se adaptarem rapidamente a um ambiente de negócios em constante mudança. A LiveVox é uma provedora líder de soluções corporativas de centrais de contato na nuvem, utilizando um ambiente multicanal.
Designed to build voice applications in the cloud providing call control, voice conferencing, call recording, voice menus, and more. Designed to build voice applications in the cloud providing call control, voice conferencing, call recording, voice menus, and more.
Blinger.io is an omni-channel software platform which allows clients to connect to their customers through popular messengers, e-mail and live chat with a single API, interface or integration with helpdesks. Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .
Best bulk sender software for whatsapp, send unlimited bulk whatsapp with the help of Whatsapp bulk sender tool, easy to use & most advanced tool for software in market. Best bulk sender software for whatsapp, send unlimited bulk whatsapp with the help of Whatsapp bulk sender tool, easy to use & most adv
Napersoft Customer Communications Management (CCM) solutions are designed to holistically manage customer communications across all lines-of-business within an enterprise. Our solutions empower business users to quickly and easily compose, format and deliver relevant and personalized customer communications at the right time in customer-preferred channels, helping to enrich the overall customer experience. Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.
Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications. Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications.
ActiveDocs is a global provider of document automation software. Our software helps large organizations with document generation and associated processes. To that end, we provide our customers with award-winning tools, resources, and training which together let them design and maintain their document automation solution internally. Template design is intuitive, taking place in Microsoft Word this makes it non-codey. Business users can work on templates without involving IT developers. ActiveDocs provides powerful and flexible document automation software for the world's biggest and brightest companies.
Oracle Documaker is the most widely-used Enterprise Document Automation (EDA) solution. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders, when and how they want them whether by print, email, text messaging, social media, or any other format. A rules-driven system, Oracle Documaker automates documents, improving communications and customer service while achieving higher levels of efficiency and reduced cost. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders.
Using messaging, Airy enables businesses to have meaningful conversations that form long-lasting relationships with their customers by carefully balancing technology and human interaction. Businesses rely on Airy for new customer acquisition, personalized content engagement, and customer. Airy helps solve complicated business problems by deploying their suite of robust automations and exceptional multi-platform applications. Airy helps you engage in meaningful conversations with your customers that form long-lasting relationships through messaging.
Used by over 200 organizations worldwide, PB Digital is an advanced Customer Communication Management system enabling organizations to easily create, manage and distribute digital information - smart & responsive forms with digital signature features.,invoices and other types of documents. PB Digital's digital documents maximize the user's experience (UX/CX) and strengthen the customer's loyalty to the brand. PB Digital is marketed by Consist - a global IT company. www.printbos.com PB Digital is an advanced document management system enabling organizations to easily create, manage and distribute digital documents
Whether you want to have one conversation, or one million, our low-code software and intuitive APIs will make it happen, enabling you to send real-time communications to your customers in a matter of moments. From small businesses, to global enterprises, weve helped thousands of clients expand and enrich their messaging channels, without the headache. Extend existing system capability, build a new platform from scratch, or use our ready-to-go software. With Comapi powering your communications Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications
A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over texting and voice-enabled devices like Amazon Alexa. Add the "message" button on your google map listing A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over text
Improve customer experience and streamline customer communications management processes with document design, delivery, and deployment tools. Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.
VoiceSage offers a cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email. Create a seamless communication strategy that increases customer engagement, payment collections and better customer service. Our personalized business messaging solutions help customer centric brands choose the best customer touch points to engage customers. Cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email.
A RingCentral Engage Digital é mais adequada para empresas com um mínimo de 100 funcionários. RingCentral Engage Digital, uma empresa da RingCentral, permite que as empresas gerenciem todos os canais digitais de atendimento ao cliente em uma única plataforma. Como resultado, os agentes podem gerenciar vários canais por meio de uma interface exclusiva, aumentando a velocidade de resposta, agilizando a alocação de recursos e nivelando o fluxo. Mais de 14,5 milhões de mensagens provenientes de várias fontes (e-mail, chat, mensagens…) são categorizadas e enviadas aos agentes de atendimento ao cliente. Gerencie todos os canais digitais de atendimento ao cliente por meio de uma única plataforma.
Customers expect efficient support via multiple channels.The wait time for queries to be processed by sales staff, customer service and social media teams can lead to a loss of customers and business. Clickatell Touch is a live chat tool that enables you to unify your response teams across inbound channels for consistent, real-time messaging and on-demand customer service delivery. This scalable live chat solution requires will boost conversions and customer loyalty. Live omni-channel customer service chat solution that enables you to instantly resolve queries on web, social and mobile.
FCI is revolutionizing the customer communications for its clients who are in consumer facing businesses. We help organizations of all sizes deliver amazing digital experience to their customers with the help of dynamic, interactive and highly personalized communications. FCI provides customer communication management solutions and services to help organizations improve operational efficiency, support regulatory compliance, and drive business growth. Customer communication management (CCM) is a planned strategy that allows organizations to design,manage, & deliver all outbound tasks.
Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents across channels. Developed with security of data and processes at its core, the platform can accept and use any data format with custom mapping plugins, and supports multiple output formats (PDF, EMC, HTML) and channels (email, text, Web, mobile app). Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents
Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Innovative solution that integrates visual, intuitive design tools and data aggregation with multi-channel delivery and engagement.
O Brand Embassy é a melhor plataforma de atendimento ao cliente na nuvem, oferecendo integração a mais de 30 canais de mídia social, mensagem instantânea, bate-papo ao vivo, e-mail e um criador de chatbot com tecnologia de inteligência artificial. O Brand Embassy é um parceiro de implementação e solução também para uso empresarial de canais como WhatsApp Business ou Apple Business Chat. Os clientes são empresas de telecomunicação, bancos, comércio eletrônico e comércio varejista. O Brand Embassy é uma solução segura, flexível e econômica. O Brand Embassy é fácil de integrar. O Brand Embassy é uma plataforma de atendimento ao cliente digital omnicanal para centrais de contato. É uma solução econômica e expansível na nuvem.
Kofax Customer Communications Manager is an enterprise class and web-based customer communications management solution that empowers businesses to manage their engagement with customers, communicating with their customers across multiple channels, with minimal IT effort. It reliably creates relevant, accurate, and highly personalized communication for your customers and delivers it through mobile, e-mail, print, portal and other channels. Customer Communications Manager empowers businesses to manage the engagement and communication with customers across multiple channels
Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge. Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system.
Gladly is reinventing customer service by putting people at the heart of its platform, not cases or tickets. Enable agents to be naturally productive by letting them see every conversation across the lifetime of any customer across any channel (voice, email, chat, text or tweet). Real-time insights provide visibility into agent productivity, topics that are trending and key metrics like SLA's and response time. Gladly is backed by top VC firms Greylock and NEA. Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.
SPREAD is the marketing CRM to automate your customer relationship. It allows you to build your customer engagement around three pillars : acquisition (referral program, partnerships, 50 marketing games), knowledge (onboarding, progressive qualification, segmentation) and loyalty (automated scenarios, loyalty program, customer's reviews). With SPREAD give to your customers the relationship they deserve ! SPREAD : marketing CRM to automate your customer relationship. It allows you to build your engagement : acquisition, knowledge, loyalty
Messagepoint is a SaaS-based Customer Communications Management (CCM) solution that enables organizations to enhance customer experiences with optimized communications. Whether dealing with simple correspondence or more complex documents, our intelligent content management capabilities uniquely enable marketers, customer experience and servicing teams to efficiently create timely, relevant, compliant and highly-personalized customer-facing communications across print and digital channels. Messagepoint is a SaaS-based Customer Communications Management solution that enables organizations to enhance the customer experience.
Smart Communications is the leading cloud-based platform for enterprise customer communications. As the only cloud solution ranked as a Leader in Gartners Magic Quadrant for Customer Communications Management, more than 350 global brands many in the worlds most highly regulated industries rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. We help the worlds largest enterprises simplify their customer and business communications.
Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage. Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.
Smartz Chat is an omni channel communications platform which enables users to have a central point of contact with their clients and staff, replacing traditional communication methods, emanating from multiple sources such as Facebook, Twitter, WebChat and Short text messages. Communications are managed centrally, supported by a suite of reports, dashboard and individual work queues.The software facilitates bulk communications, at reduced costs and empowers users to have a consolidated view. Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.
freshMerge is a licensed communication software solution managed by your marketing department that benefits your large sales team and employees. Dynamic newsletters, social media posts, and a downloadable print PDF mailer provide your sales team interactive content solutions to help build relationships and maintain business. Whether you have a sales team of 10 or 50,000+, inputting articles and photos once makes it easy to control messaging at the corporate level. Email, Social Media, and Print SaaS for large sales teams that send out the same individually branded content.
OPINATOR is an ecosystem of Customer Experience Management and Interactive Digital Marketing services that enables businesses to generate personalized, context-dependent, two-way interactions with consumers across multiple channels to increase customer acquisition, loyalty and satisfaction, prevent abandonment and increase sales. Customer experience management platform with personalized interactions with customers, actionable intelligence, and is multi-channel.
Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment. Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.
RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer. RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.
Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable. Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.
Deliver a better brand experience for your customers with PersonalEffect TransMedia, an all-in-one solution for creating, managing and monitoring multichannel, 1:1 campaigns. This fully integrated solution controls all touch points across all media: print, email, Web and SMS for the production of sophisticated Cross Media campaigns that offer complete brand control and messaging synchronization regardless of communication channel. An all-in-one solution for creating and launching integrated, personalized campaigns across every channel
CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform. CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform.
Save time, answer automatically! AgentBot is an automatic customer support solution that uses AI to understand and solve customers needs in real time. Have natural conversations. Not flows, not options. AgentBots natural language understanding engine allows it to interpret conversational language and it learns from every interaction. AgentBot is an Artificial Intelligence solution that integrates human empathy and human-like dialogues in customer service communication. You will get 30 days FREE TRIAL, where you can setup your own AgentBot. No credit card required.
Optimize customer communication through creation of collaborative documents, personalized emails, and document delivery across multiple channels. Optimize customer communication through creation of interactive documents and automation of multi-channel delivery.
Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence. Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence.
Ambit is a conversational AI (chatbot) platform that allows you to have automated conversations with your customers & employees 24/7 on any channel. Our intelligent conversation platform blends scripts, NLP technology and machine learning to deliver natural & realistic chat experiences. We work with some of the worlds leading brands to build & on-board digital employees that reduce time to value, create actionable insights and maximise value in every staff, customer or partner interaction. Ambit is a conversational AI (chatbot) platform that allows you to have automated conversations with your customers & employees 24/7.
Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily. Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily.
Akia is a cloud-based text messaging platform that allows hotel staff to directly communicate with guests. Our robust artificial intelligence manages communication and notifies the staff when guests need assistance. We are partnered with AutoClerk PMS, and can also integrate with nearly every PMS at no extra cost. Akia's goals are to maximize guest satisfaction and streamline hotel operations. Artificial intelligence to manage text-messaging with your guests.
GoDesk's Guests Messaging system, through the use of simple Chatbots and staff connect tools, helps Hoteliers listen to their guests pre, during and post stay. Guests need not download any app or go to any website. GoDesk can work with any Hotel PMS thus no change in behavior for Hotel Staff. Bring transparency and accountability into your Hotel operations and timely service recovery, ensuring 100% happy guests and no negative social media reviews. As a Hotelier how do you "Ensure" you deliver the best Guest Experience you "Intend" to deliver? By listening closely! using GoDesk
Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers. Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers.
A D1 viabiliza o processo de transformação digital para a entrega de melhores jornadas de engajamento no envio de comunicações omnichannel entre corporações e seus clientes. A plataforma D1 Experience Cloud funciona como um agregador de mensagens e orquestrador de comunicações, utilizando canais como E-mail, SMS, WhatsApp, Voz, Push, entre outros. Fundada em 2012, tem em seu portfólio de clientes as maiores empresas nos mercados de seguros, saúde, financeiro, cartão de crédito e varejo. Viabiliza o processo de transformação digital para a entrega de melhores jornadas de engajamento no envio de comunicações omnichannel
Hi Omni Pro's solutions enable service via WhatsApp, Facebook (among other social media), online chat or application, with the autonomy your team needs to create the best experience for all customers. Hi Omni Pro's solutions enable service via WhatsApp, Facebook (among other social media), online chat or application.
Organize seu atendimento para conversar ainda mais rápido com seus clientes. Centralize seus canais de atendimento, inclusive WhatsApp, dando velocidade para sua equipe e aumentando a satisfação dos seus clientes. Automatizando processos para ganho de escala e centralizando as conversas com o cliente por meio de chat, telefone, e-mail e WhatsApp. Isso permite oferecer uma experiência muito mais fluida para o seu cliente, atendendo mais rapidamente e de forma mais eficiente. O Octadesk é um sistema de help desk que organiza, controla e agiliza os seus atendimentos.
Maptrial allows Sponsors and CROs to intelligently manage the complexities of clinical trials. Product modules offer comprehensive management of trial planning, country and site progress, monitoring activities, supplies and finance, with state-of-the-art investigator data mining and operational support. Maptrial provides special user capabilities for unprecedented ease of trial management.
Zenreach Engage purposefully utilizes the free public WiFi offered by my brick and mortar retailers. Our Engage product collects email addresses via a captive portal, adds to a CRM (which we provide), enriches the profile with important segmentation demographics, and provides automated SmartEmails, which are triggered by the consumer's visit behavior in your stores. SmartEmails automate emails for: first visit, second visit, loyal visitor, lapsed consumer, birthday and many more. Zenreach Engage purposefully utilizes WiFi provided by brick and mortar businesses. Engage helps businesses find new customers.