Customer Success Software
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Our powerful platform was purpose built to turn disparate customer data from multiple sources into insights and action that drive measurable business outcomes for your clients. Gainsight's applications will help you programmatically drive client outcomes across all your customers segments. Our applications include Insights, Feedback, Collaboration, Engagement and Outcomes. Learn more about Gainsight
The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services thru online learning. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle. Learn more about Thought Industries
Create videos with screen capture, webcam & audio for your business needs. Create how-tos, explainer videos, testimonials, knowledge base, customer issues and training videos. Stay organized with folders, collaborate and manage users. Get insights with performance reports. Hippo Video is cloud-based and is integrated with Slack, Trello, Jira, Freshdesk, Zendesk, Facebook Workplace, Gmail, Google Classroom and other Google Apps. Export videos directly to YouTube, Vimeo, Wistia, and GDrive. Learn more about Hippo Video
ProsperWorks is the #1 CRM for Customer Success G Suite users. ProsperWorks CRM seamlessly integrates with G Suite, gets rid of manual data entry, and is super easy to use. If you can use Gmail, you'll know how to use ProsperWorks. Join the over 10,000 customers love using ProsperWorks and start selling more with the CRM teams love to use, today. Learn more about ProsperWorks CRM
Use Liveoaks secure conferencing and collaboration platform to engage customers, provide live assistance and complete more digital transactions. Liveoak makes it easier for your remote customers to do business with your organization. Liveoak provides tools for remote customer engagement, onboarding and transactions for the financial services, banking, credit union and insurance industries.The Liveoak conferencing platform recreates the power of a face-to-face interaction for remote customers. Learn more about Liveoak
Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Learn more about Five9
Perfect for brands processing over 300 orders a month, Yotpo's customer content marketing solution helps eCommerce businesses collect customer reviews, photos, and Q&A from past buyers to increase traffic and social proof. An official partner of Google, Facebook, and Shopify Plus and integrating with leading commerce platforms and tools, Yotpo makes it easy for brands to leverage their customers content across every marketing channel. Learn more about Yotpo
Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial Learn more about elevio
Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise). Instructors simply upload course content and publish online courses to the web - no developers needed. Data is synced with hundreds of business applications including Salesforce.com. Learn more about Skilljar
With Userlane you can create step-by-step, interactive guides to explain your browser-based software to each user individually. Userlane leads every user in real time through processes and shows them where to click next or what data they need to enter within the software. The perfect solution to optimize SaaS user onboarding and boost conversion, engagement, activation and retention rates through a great UX or automate and scale staff onboarding and training. Learn more about Userlane
Blue enterprise-class Survey software supports all your central and major organizational online feedback management initiatives including employee engagement, customer satisfaction, and customer service surveys. Through unequaled integration features (HRIS, CRM, SIS ...), Blue offers you full automation, and supports your key strategic decisions. Learn more about Blue Enterprise Surveys
Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience. With a host of powerful help desk automation features at your fingertips, you will better understand your customers so you can be there to assist when they need you most. Learn more about Agile CRM
Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention and expand revenue.
Totango is a customer success platform that drives action and focus for teams and predictable results for management.
Dynamic and Flexible CRM+ solution that can adapted to meet your growing business needs faster and for less than all other vendors
Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support
ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.
Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.
An agile customer success management platform built to help companies plan, manage and engage with their customers.
ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.
Customer Success can be chaotic. Simplify your work, save time and build value with Europe's leading Customer Success platform.
Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.
Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Intellum's Exceed LMS is the first Open Asset Learning Management System on the market.
Web based solution that gives customer success managers the tools they need to retain, nurture, and grow a customer base.
Magentrix Customer Success increases engagement, productivity and revenues. Deliver superior customer service while reducing costs.
Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.
Customer success platform that helps you systematically obtain the voice of the customer.
An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
Customer self-service software that enables you to manage both online content & correspondence through a single process.
Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools.
Retention prediction solution built to capture customer activity and analyse behavior applying ad hoc analytics and machine learning.
Improving the customer experience and turning support into a revenue-generating channel for B2C companies.
A solution facilitating remote business lunch meetings with your prospects or clients through smart automated invitation pages.
Our solution delivers the tools you need to streamline processes while tracking their impact on customer experiences.
The universal back office that helps companies execute fast and at scale, with no time wasted on internal tools developed in-house.
Actionable customer success platform for B2B SaaS. Drive product adoption, reduce churn, manage CSM portfolio, increase LTV & more.
World's first Virtual Analyst that is available to business users 24*7 and can answer simple/complex data related queries in real time
A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes.
Replace phone numbers from your websites & apps with a button. Enrich call with contextual user's data and improve customer experience.