Text Mining Software

Text Mining software helps companies process text data for everything from research to media monitoring. Text mining software often employs machine learning, natural language processing, customized dictionaries, and algorithms to analyze text. These tools evaluate content for semantics and context to determine sentiment and categorize user responses. If you are interested in Text Mining software, you should also check out Business Intelligence software, Data Extraction software, Customer Experience software, Big Data software, and Content Marketing software.

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by Keatext

(12 reviews)
Keatext's cloud-based platform enables you to make the right customer experience (CX) decisions by interpreting all your customer feedback, solicited or freely given, structured or unstructured, and revealing your customers' observations, judgments and satisfaction, new trends in customer expectations or usage, and the impact of actions you take. Our system uses artificial intelligence to instantly discover new topics and emerging trends without human intervention. Learn more about Keatext Keatext synthesizes large volumes of unstructured feedback data from multiple channels & gives you actionable insights in a dashboard. Learn more about Keatext

by Mozenda

(25 reviews)
#1 Web Scraping Software and Service. Trusted by 1/3 of the Fortune 500 & five star rated customer support. Mozenda Provides: 1) Cloud-hosted software 2) On-premise software 3) Data Services Over 15 years of experience, Mozenda enables you to automate web data extraction from any website. Learn more about Mozenda #1 Web Scraping Software and Service, we turn millions of web pages into data. Trusted by 1/3 of the Fortune 500. Learn more about Mozenda

by Texifter

(82 reviews)
Web-based collaborative text analytics system that allows academics, companies, and governments to schedule fetches from Twitter, import from SurveyMonkey, email, or a spreadsheet, to search, filter, cluster, human-code and machine-classify text. Texifter's CoderRank patent focuses on algorithmic techniques analogous to Google's PageRank for web search, but tailored to improve large scale, collaborative text analytics through enhanced machine-learning and the gamification of crowd source coding. Learn more about DiscoverText Web-based collaborative text analytics for academics, companies, and governments to search, filter, cluster, code and classify text. Learn more about DiscoverText

by Provalis Research

(3 reviews)
WordStat is a software that helps people analyze very large amounts of written documents. eg.customer surveys, political speeches, academic papers, emails or twitter feeds. The software helps people find common topics, themes and hidden meanings in unstructured text data. A hotel chain may have 100,000 customer comments about their rooms, food service or outdoor facilities. The software helps search those responses and generate common themes or topics to target where they need to improve. Text mining tool for fast extraction of themes and trends. State-of-the-art qualitative content analysis.

by InMoment

(3 reviews)
Customer experience management tool that helps business personalization through daily support and analysis. Customer experience management tool that helps business personalization through daily support and analysis.

by Oxcyon

(6 reviews)
Centralpont in the Gartner Magic Quadrant for Digital Experience Platforms, which consolidate and harmonize your digital strategy: CMS, DM, SSO, MDM, LMS, Mobile, and more. Centralpoint is MS/SQL based, and can be supported BOTH On-Premise, or Cloud, and support pull updates to keep you up to date at all times. We offer over 220 out of the box features. We offer very (very) unique tools to automate: indexing, ingesting, and auto-classifying any structured or unstructured data. Demo it to see! Centralpoint by Oxcyon is in the 2018 Gartner Magic Quadrant for Digital Experience Platforms. Enterprise: ECM, DM, MDM, LMS, SSO & MOb

by online-utility.org

(2 reviews)
Text analyzing solution that enables companies to find frequent phrases or words and count number of words or characters. Text analyzing solution that enables companies to find frequent phrases or words and count number of words or characters.

by Lexalytics

(0 reviews)
Lexalytics transforms global conversations into meaningful and actionable insights. Every day, our leading on-premise Salience and SaaS Semantria text analysis technology platforms process billions of pieces of unstructured data, translating thoughts and feelings into profitable decisions for our customers. We support 22 languages, and features include sentiment, named entities, themes, categorization, boolean queries, summarization, taxonomies, POS tagging, intentions and more. Language processing platform that supports 22 languages and a Twitter-mode. Includes sentiment, categorization, and entity extraction.

by DictaNova

(0 reviews)
DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights

by SAS Institute

(1 review)
Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing. Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing.

by Etuma

(1 review)
EFC is a real-time and automatic service that extracts the topics of discussion and the sentiment for each mention of a topic using Natural Language Processing and Artificial Intelligence. EFC is easy to take into use and operate, requiring no special knowledge from the customer in the areas of linguistics or statistical analysis. EFC runs in the cloud (Amazon Web Services) within the EU (in Ireland). Real-time, multi-language customer and employee open-text feedback topic and topic level sentiment categorization service.

by NICE Systems

(0 reviews)
Interaction analytics system with hot topics, root cause, call part and sentiment analyses. Interaction analytics system with hot topics, root cause, call part and sentiment analyses.
Clarabridge text analytics are the cornerstone of our CEM solution, allowing for highly accurate interpretation of the customer voice. We turn unstructured text into structured data and pair it with demographic and behavior data for immediate front line response and driving business strategy. Clarabridge text analytics is best in class solution for voice of the customer programs.
Web-based text analytics software that includes root cause analysis, comments analysis, and text analysis in social feedback. Web-based text analytics software that includes root cause analysis, comments analysis, and text analysis in social feedback.
APL's text analysis system providing companies with entity extraction, sentiment and emotion analysis, keyword extraction, and other. APL's text analysis system providing companies with entity extraction, sentiment and emotion analysis, keyword extraction, and other.

by Converseon

(0 reviews)
Map, monitor and understand the vast social media conversation to create the deep insights required to drive business advantage. Map, monitor and understand the vast social media conversation to create the deep insights required to drive business advantage.

by Thematic

(3 reviews)
Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. We help enterprises to analyze survey responses, reviews, support tickets and other sources of feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. - We uncover insights that help you build a better customer experience - Understand each departments impact on customers - Identify what matters to customer segments Turn your existing feedback into actionable insights using AI-powered thematic analysis.
For business people that need to understand their customers better, OdinAnswers lets them discover the opportunities and risks hidden in the connections between their customers feedback and their business performance. OdinAnswers sets itself apart with its focus on answers versus analytics, focused on synthesizing and understanding the data thats all around our customers, fueling better decisions. More than analytics, Answers. Have confidence you are making better decisions through innovation in understanding
We offer SaaS software solutions to analyse large volumes of textual data so that our clients can extract relevant information in real time from the web, social media, emails, satisfaction surveys and more. We aggregate all your information onto a multi-source, multi-lingual & multi-topic software solution. Proxem Software offers the best in user-friendly text mining tools in the field of Human Resources, Customer Knowledge and Market Intelligence. Pioneer in the semantic analysis of textual Big Data.Turn words into actionable insights

by Crimson Hexagon

(10 reviews)
Cloud social media analytics software with text analysis, that enables you to review conversations, select examples, and group posts. Cloud social media analytics software with text analysis, that enables you to review conversations, select examples, and group posts.

by Warwick Analytics

(10 reviews)
Análise preditiva automatizada para a construção de modelos precisos com dados de texto, como voz do cliente, garantia, reclamações, comentários, pedidos de seguro etc. Ele usa tecnologia proprietária desenvolvida em uma universidade para que possa ser usada por um cientista que não seja de dados. Ele maximiza o desempenho dos modelos com entrada mínima "human-in-the-loop". Análise preditiva automatizada para texto. Nenhum cientista de dados é necessário para criar modelos precisos.
Cx MOMENTS is the best way to understand your customers problems. We help Customer Support Managers automatically find and trend customer issues in their helpdesk. We help you gain valuable insights from your support tickets, so you can escalate issues to other teams, detect topics for agents training and prioritize self-service content. Our ticket analytics solution connects in 3 clicks to Zendesk, Freshdesk, Freshservice, Salesforce, Zoho and Intercom. Cx MOMENTS automatically detects and trends customer issues in support tickets. Connect to Zendesk, Freshdesk, Salesforce in 3 clicks.

by MonkeyLearn

(1 review)
MonkeyLearn is an AI platform that allows you analyze text with Machine Learning to automate business workflows and save hours of manual data processing. Customers like Clearbit, Segment and Drift use MonkeyLearn to classify and extract actionable data from raw texts like emails, chats, web pages, documents, tweets and more! MonkeyLearn can be easily integrated via integrations like Google Sheets, Zapier, Zendesk or Rapidminer (no coding required) or via our beautiful API and SDKs. AI platform to analyze text with Machine Learning and turn emails, tweets, surveys or any text into actionable data.

by LaunchBoard Software

(1 review)
Advize integrates Voice of the Customer data from across the customer journey to deliver actionable insights and automate personalized next best actions that drive revenue, reduce churn and improve customer satisfaction. Connect siloed voice of the customer feedback and get AI-powered insights into what your customers care about.
Provides services for automatic extraction of insights from unstructured information sources, including social media posts. Provides services for automatic extraction of insights from unstructured information sources, including social media posts.

by Kapiche

(0 reviews)
Kapiche empowers you to quickly understand what your customers think about your company, in their own words, from your NPS, CSAT, customer survey and product review data. Find actionable insights using proven Text Analytics technology: -Unbiased and transparent -No setup required, no built-in models. Actionable insight automatically identified using your own customer data. Get true visibility of customer opinion. -Deep insights, easy reporting -Compare customer opinion across segments A self service text analytics tool requiring no machine training. Just upload your data and get actionable insights in seconds.

by Amenity Analytics

(0 reviews)
Insights-driven tool that assists businesses to achieve structured data through accurate financial analysis and language processing. Insights-driven tool that assists businesses to achieve structured data through accurate financial analysis, and language processing.

by Tisane Labs

(0 reviews)
Analyze text in 27 languages for aspect-based sentiment analysis, grammar, hate speech, sexual harassment and more. Analyze text in 27 languages for aspect-based sentiment analysis, grammar, hate speech, sexual harassment and more.

by Communicate

(0 reviews)
Archeo offers a way to log data and messages giving the user insight and overview over all the business processes and offers easy and effective search capabilities. This includes free text search in all content, and a broad selection of filters. All information provided to Archeo is done by a REST API. A cloud based portal is available for following up and searching for your business processes, getting your statistics and setting up your logging. Track messages to Archeo and give the user insight and overview over all the business processes with extensive search capabilities.

by Luma7

(0 reviews)
Link discovery solution that automates text processing, context analysis, link generation and updating for all your business documents. Link discovery solution that automates text processing, context analysis, link generation and updating for all your business documents.

by Gavagai

(0 reviews)
AI text analytics tool that gives you instant operational insights. AI text analytics tool that gives you instant operational insights.