Remote Support Software

Kaseya Backup and Disaster Recovery (BUDR) provides real-time automated disk backup, disk imaging, file level backup and bare metal restore for Windows servers and workstations. Unlike conventional file-based only products, Kaseya BUDR creates an image of the entire system state - including operating system, business applications, user settings, drivers and data - giving administrators the framework to completely rebuild a downed system in less than an hour. Learn more about Kaseya VSA

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Learn more about LogMeIn Rescue

ConnectWise Control (formerly ScreenConnect) has supported 1:1 screen sharing through our remote support and remote access tools for years. With remote meeting, we have expanded the use model to provide a feature-rich remote meeting tool that allows for an unlimited number of attendees. Online meetings allow users to collaborate, hold training sessions, provide project updates, talk customers into buying their stuff, or anything in between. Learn more about ConnectWise Control

Goverlan Reach is a secure on-premise IT remote system management solution for the enterprise and IT services providers. With Goverlan you have: Secure access to your users machines no matter where they are / Enterprise-class Remote Control / Active Directory administration and Password management / Behind-the-scenes systems reporting and management / Software and patch distribution / IT workflow automation / Compliance and security management Learn more about Goverlan Reach

SecureLink manages secure third-party remote access and remote support for enterprise organizations and technology vendors. World-class companies across multiple highly regulated industries, including healthcare, retail, government, financial, legal and gaming, rely on SecureLinks purpose-built platform to securely control network access, ensure industry compliance, manage audit trails, decrease time to resolution, and reduce liability. Learn more about SecureLink

Cost-effective and easy-to-use remote support application designed for delivering unattended and on-demand support to clients located anywhere in the world. Starting at just $25 per month, FixMe.IT provides multi-session handling, unlimited on-demand support and access up to 150 unattended machines. Other key features include branding, multi-monitor navigation, two-way desktop sharing, file transfer, drawing tools, session recording, reporting, and much more. Learn more about FixMe.IT

NinjaRMM is the next-gen remote monitoring and management platform with integrated network management system (NMS). Get detailed visibility on network traffic, real-time performance data of SNMP devices, traps, and syslog collection. Learn more about NinjaRMM

Front is the first email management software that help teams collaborate with more transparency and accountability to manage hundreds of emails to general addresses, like [email protected] and [email protected] With Front, you can assign emails to teammates, internally share and discuss emails without messy forwards and reply-alls, or set reminders to respond later. Email templates, sequences, mail merge, and shortcuts automate your workflow to save time. Try Front for free. Learn more about Front

Remote access and support made easy. Unlimited on-demand remote assistance for only $99/year, and unattended remote access plans starting at just $149/year for 25 PCs, making dualmon the price leader for remote access solutions. No installation needed for users to get assistance. Unlimited seats for support reps, and unlimited deployments. Custom cobranding, session recording, file transfer, remote printing, remote diagnostics, usage reporting, and more. Start your two-week free trial today! Learn more about dualmon Remote Access

Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product. Learn more about Naverisk RMM & PSA

Zoho Assist, your one-stop solution for remote support, screen sharing and remote access helps you access remote desktop of your customers or share your screen and manage unattended computers easily. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls. Learn more about Zoho Assist

MSP Anywhere is web-based remote control software for IT service businesses who need to solve client problems remotely, fast. It offers live 2-way chat, average 5 second connection time, responsive remote sessions and great remote support tools like windows event viewer and command line. MSP Anywhere is 100% cloud-based and is easy to try, buy and use. Learn more about MSP Anywhere

A remote IT administration & management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support 1,000s of end-users without having to leave your desk. DRS is a complete remote assistance solution that includes desktop remote control & the ability to administer Windows tasks remotely from a single, central console. includes desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Learn more about Dameware Remote Support

Our unique, multipoint remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. Our remote control viewer uses HTML5 which enables access to any device, inside or outside of your network from a simple browser. No software required. Learn more about Agentless Remote Control

R-HUB secure remote support server is an on-premises solution for collaborative remote support, unattended support and remote access. It is delivered in hardware. Robust, secure and fast. Self-update. Support customers or employees. Unlimited users. Major features include remote control, remote desktop sharing, file transfer, recording, audio and video, small meeting, and so on. Starts at $495 one time. No monthly fees. You own it! You control it! Learn more about TurboMeeting

Remotely support your clients' computers and provide them with remote access. Manage your computers from practically any device. Learn more about Splashtop Remote Support

CloudBerry Remote Assistant is a Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet Learn more about CloudBerry Remote Assistant

GoToAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost.

Remote Monitoring Management (RMM), Professional Service Automation (PSA) and remote control - customer happiness in one place.

End users can submit requests for service, search for solutions, and view the status of their open incidents.

Remote access software for remote administration, remote control, distant learning, remote support. Classroom management software.

Modern, Remote Support in the cloud. The fast and easy way to see and control any device in seconds.

Desktop sharing software - online meetings, presentations, remote training/support and document sharing with concurrent license model.

Advanced co-browsing solution that allows two or more people to browse the internet at the same time, remotely. No downloads needed.

Web based solution that lets you connect to any computer or mobile device. Cross-platform, secure, high speed screen sharing.

Provides a single solution for remote support - from a desktop, laptop, tablet or smartphone, monitor multiple systems at once.

Secure remote control software for IT professionals that allows access to and control of systems from anywhere.

Easily deliver remote desktop support through firewalls with no configuration

Connects to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it.

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control's remote meetings.

Unattended remote desktop access , remote monitoring & alerts. An affordable Lite-RMM designed by IT people for IT people.

ZB is an Affordable Recurring Billing Software for SMB and Also Support Ticket & Invoicing System.

Bomgar is the leader in Secure Access solutions that enable secure, controlled connection to any device anywhere.

Remote support, online meetings and demonstration tools offering website integration, screen sharing, audio and desktop recording.

Control Panel for remote management of any cloud, VPS and dedicated servers.

Wayk Now lets you take control of a remote computer, or allow an authorized user to take control of your computer.

VNC Connect is screen sharing software that enables you to solve problems, help people and work remotely.

A remote desktop software that lets you remotely access LAN PCs and provide remote support over the Internet.

Upscope co-browsing is the no-download effortless screen sharing built into your website for remotely guiding your toughest users.

Web based remote control software for as low as $475 per admin user per year with unlimited end users.

An advanced device management solution focused on education and SMEs, working across Android, iOS and windows platforms.

RemotePC is a remote access solution allowing users to access their PC or Macs from anywhere, including from mobile devices.

A remote support solution with three-dimensional online workplace display, messaging, video conferencing, and more.

Free and complete Remote Support Software, easy-to-use, lightweight and powerful.

Put security at the core of your practice.

Free Windows Admin Tools offers 14 free tools to ease your day-to-day desktop management.

Cloud based Augmented Reality Solution for providing real time remote technical support in Field Service and Customer Support.

Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS).

A software-platform for the industry 4.0 that makes the collaboration with your service team easier, faster and more efficient.

A cloud managed, remote access and support tool that allows users to remotely manage computers over the internet.

Efficient software tool to control and repair your customers equipment remotely saving on the cost of travel and repair.

A collaboration and meeting room software for both the Enterprise and the SMB.

Cobrowsing software that allows sales and support teams to get on the same page as your customers with one click.

Envimonitor provides remote environmental monitoring software in a data center on any web-enabled device.

Real time field support application that connects field service engineers to product experts during service appointments.

Digi Remote Manager is a remote support software that visually monitor, update and maintain the performance requirements.