Live Chat Software
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Front is the first email management software that help teams collaborate with more transparency and accountability to manage hundreds of emails to general addresses, like support@ and sales@. With Front, you can assign emails to teammates, internally share and discuss emails without messy forwards and reply-alls, or set reminders to respond later. Email templates, sequences, mail merge, and shortcuts automate your workflow to save time. Try Front for free. Learn more about Front
Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan. Learn more about Zoho SalesIQ
Premium Live Chat and Help Desk Software for business. LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat - join over 20,000 companies from over 150 countries and try LiveChat now! Learn more about LiveChat
70% of SnapEngage clients come to us from another chat provider. Why? Because we're focused on outcomes that have a powerful impact on your business. With over 21,000 users in 87 countries, SnapEngage clients consistently see better sales conversions, higher CSAT/NPS and lower cost per interaction after switching to SnapEngage. Our fully-featured solution offers robust CRM & Help Desk integrations, is HIPAA & PCI compliant, available in 30+ languages and includes advanced analytics to prove ROI. Learn more about SnapEngage
LiveAgent is the Most reviewed and #1 Rated help desk software for SMB. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel help desk software with 170+ help desk features including live chat, phone support, social media integrations, support portal and API. Learn more about LiveAgent
Freshdesk is a helpdesk solution that offers everything you need to deliver exceptional customer service. Manage all your customer conversations in one place, no matter what the source - email, phone or social media, so you can offer support that is both personal and quick. Freshdesk is easy to use, so you can focus on what matters the most - supporting customers. With features such as best-in-class ticketing and smart automations, making customers happy has never been this easy. Learn more about Freshdesk
Traditional Live Chat Software is DEAD! Responcierge brings it back to life by solving the common shortcomings and making it personally engaging Using just our software and a basic webcam, you are able to create authentic videos to send as real-time responses during live chat conversations, as well as other tools such as after-hours for Video Response FAQ library. You can set your availability and offer specific engagement tools when you are away Learn more about Responcierge
HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - increasing sales and improving customer support. The HelpOnClick Live Chat software includes the following main features: Real-time traffic monitoring Virtual chat agent Customizable icons and texts Integration with Facebook Integration with major CRM, CMS, Help Desk systems Learn more about HelpOnClick Live Chat
A power packed, high availability chat solution for communities, customer support, and audio-video conferencing. Learn more about ChatBlazer
At the heart of any company, communication is key. With integrated real-time chat and lead management, youll be able to convert more website visitors into paying guests. Connect guests with the right agents using TRACKs skill based routing with intelligent rapport building assignment. Integrated with TRACKs CRM, guest history is brought to the agents fingertips, creating a world-class efficiency and effectiveness in your contact center. Learn more about TRACK Chat
Best live chat app combined with chat platform for online businesses. Chat.io lets you talk to your online visitors in real-time, right from your website. With speed and timeliness on your side, you can respond to problems quicker, gather buyer information, and increase sales. It stands out through its chat platform, allowing you to fully adapt the app to your specific needs. Learn more about chat.io
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Learn more about Zoho Desk
Re:amaze is a web based helpdesk and customer communications platform to help businesses support, engage, and convert customers. Built for high-scalability and designed with your customers in mind, Re:amaze provides crucial support features like chat and automatic customer engagement as well as integrations for your social media, mobile, and email channels. Re:amaze also offers management solutions for team workflows, shared inboxes, FAQ, reporting, and satisfaction surveys. Learn more about Reamaze
Slack is where collaboration happens. When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered. Learn more about Slack
Online digital engagement command center for large companies wanting to connect with consumers via live chat, SMS texting, social media, email, and messaging (Facebook Messenger, Kik, We Chat, Line). Start with one channel, or add them all! Includes enterprise-level features: secure authentication, performance reports, skills-based routing, and text analytics. Bonus: ITC's chat-to-text ensures the end of abandoned chat sessions by transferring conversations to SMS texting. *Now with chatbots* Learn more about InTheChat
The difference between FCS Messenger with other free Push-To-Talk apps, is its ability to secure the communication within the hotels private network, only available for the hotel staff or by groups as pre-defined by management to ensure security measures are adhered to. In addition, all the conversations are saved for history tracking, users can also play back to listen to the conversations which is a feature not available on those traditional walkie talkie devices. Learn more about FCS Messenger
REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging. It offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics to provide better customer service and boost sales conversions. Full customization is available to personalize every customer interaction. Learn more about REVE Chat
NEW: Check out our chatbot for customer service! Highly secure live chat solution that can be tailor-made to fit your needs. Live Guide is designed for optimal operator efficiency, with intuitive controls and a customizable interface. The product has great features like preview chat, remote assistance and Audio/Video chat and can easily integrate with any third-party software or system. Companies choose Live Guide for our high level of security and our exceptional support and training. Learn more about Live Guide Chat
With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles.
Great Teams Use HipChat - A group messaging app built and designed for team communication and collaboration. With HipChat, you can do video chat, send group messages, create searchable persistent team chat rooms, send 1:1 messages, share files and integrate with over 80+ products, and more.
Maqpie is third-party javascript widget that brings real-time messaging to your users in minutes without development at all. Users within each account on your platform can send secure messages to each other. Like Slack within your SaaS app.
Video Live Chat desktop & App mobile for business. Improve your Customer service, Web Marketing activities and way of Selling. TocToc is a multimedia Tool, working through Video-Chat, audio and Callback. It is useful for activities of Sale, Support and Digital Marketing with its innovative interaction between customer and business. TocToc ideal customers are companies interested in improving Customer Care and saving investments in Web Marketing and Sale.
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex.
Olark Live Chat is the easiest way to start talking to the customers who are browsing your website. Add an Olark chat widget to your site and start helping more customers and closing more sales. Olark integrates with a number of CRM, eCommerce and Help Desk platforms to provide you with robust data and powerful customer insights.
We help you generate more mobile leads from existing traffic with our RealCapture technology. MobiChat solves the problems associated with limited space of mobile screens and the difficulty of completing mobile forms. If your company is serious about generating mobile leads then you need to try MobiChat for 30 days to see the difference it can make.
Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial
Pure Chat helps small and mid-sized organizations engage their website visitors with our powerful, easy-to-use live chat software. Use Pure Chat throughout the entire customer journey to share information with visitors, nurture leads and deliver exceptional customer service to increase sales and improve satisfaction. We now have a 100% Free plan that includes unlimited users and unlimited chats for up to 3 websites! What are you waiting for? Sign up and start chatting today!
A cloud customer support and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses.
Modern live chat and messaging solution designed to facilitate personal communication between companies and their customers. Chatra welcomes potential buyers with the faces of your team and invites to get in touch through friendly, targeted auto-messages. Its much easier for them to send you a quick instant message than to send a formal, stuffy email from a contacts page. Reply from the agent dashboard in your browser, desktop app or mobile app and well make sure it gets delivered.
Zendesk Chat can scale with your business. Our software is designed for medium-sized businesses to large enterprises. What you can do with Zendesk Chat? Know what your visitors are looking at. See which product page they are currently viewing. Let customers reach you directly. You can also proactively click on them to start a chat. Reply to chats online or offline via any browser, or our iOS or Android apps. Chat with us on our website or contact our Sales team for more information.
iAdvize is a conversational marketing platform which generates a turnover of more than 1 billion euros each year for more than 600 businesses in 60 countries. With iAdvize, businesses can predict and engage contact opportunities in real-time with their customers and prospects. They are connected via messaging with experts available 24/7. Enthusiastic about products or brands, these experts are selected for their expertise and get paid to share their advice.
LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that you receive from customers but also messages from Twitter and Facebook in your ticket system.
Helpshift is the industry leading customer support platform for mobile. Our all-in-one SDK lives in with your app to deliver in-app searchable FAQs, in-app messaging, and CRM ticketing. Enterprise-ready, Helpshift powers messaging for more than 500M monthly active users, 3500+ live apps across iOS & Android, and 100M+ monthly mobile interactions and conversations. Companies like Microsoft, Target, Viacom, and Zynga use Helpshift to provide a best-in-class in-app customer support experience.
LiveCall is a Free Lead Generation & Callback Software. It enables you to boost the number of inbound sales calls and with people, who are currently visiting your website. Our intelligent algorithms pre-qualify the most prospective visitors and engage them to request a call-back. A customer clicks on the widget and enters his phone number. LiveCall automatically calls your sales manager and the customer. It connects them to a single line in less than 25 seconds!
Stryng is a web-based messaging tool that helps organizations to communicate with clients, share documents, and collaborate on tasks.
Subiz live chat is a powerful communication channel which provide a live chat widget integrated into website platform. It helps to overcome many drawbacks of hotline and email as supporter can answer directly any requirement of website visitors in real-time.
Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.
TextUs is the leading business-class text messaging platform built specifically for inside sales, recruiting and customer service teams. Increase communication by 10x with a 98% read rate and up to 40% response rates. When we need a response, we text. So why aren't you texting with every lead, candidate and customer? Sign up for a no-risk 30-day free trial today!
Tidio is Communicator for businesses that keeps Live Chat, Messenger and Email in one place. Now it takes seconds to communicate with your customers. Leave no customer behind! Get the #1 best-reviewed live chat on e-commerce platforms for your store. Boost sales and satisfaction by engaging visitors in real-time Reply on-the-go with iOS and Android mobile apps to keep your customer conversations fluid across devices. Installs in seconds and easy to use. No registration or coding required.
****Get your 15-Day Free Trial Today! No credit card required**** An enterprise SaaS solution that helps businesses communicate with customers via texting and other mobile messaging channels. Zingle's messaging software is what your business needs to increase revenue, provide instant customer service and save time in today's mobile world. Your customers text...do you?
LiveEngage makes it easy to connect with your visitors whenever they need you. Our hosted software creates compelling and personalized online experiences through chats, and banner content - all tied to your business goals and driven by customer behavior. This way, you can target specific visitors to reach particular goals. More than 8,500 companies of all sizes rely on LivePerson's platform to increase conversions and improve customer experience.
Integrated Customer Engagement (ICE) offers a perfect software solution for businesses to overcome the challenges of todays competitive environment. ICE has Chat, Email, Custom application and Quality Assurance, all integrated, and allows you an easy switch over for different functionalities. ICE has been uniquely designed to offer different solutions built upon a common platform while still being independently operational. ICE ensures greater Customer Engagement
My LiveChat is a simple, clean, fast and most user-friendly live chat solution. Seeking a solution to close more sales online? Want to improve your customer satisfaction? My LiveChat is right for you.
Global crowdsourced live chat platform. We use the power of the crowd to staff your website with skilled agents, so you get more leads and happier customers. Crowdio offers a fully customisable widget, an option to analyse/extract data, a lead form feature, availability on IOS/Android and many more. We also provide a 24/7 website coverage through our certified freelance agents, who live in different parts of the world and are ready to serve your customers the best way possible.
Velaro is website live chat software built to support the needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaros integrated platform to optimize sales, deliver stellar service and improve rep productivity. Only Velaro offers Performance Management, a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments and improve constantly.
Set of website widgets managed from a single control panel: surveys, opt-in forms, live chats, contact forms, promotions, follow and share widgets. GetSiteControl widgets are customizable, any of them can be made into a bar, a popup window, a panel or a button. And they are easy to match to the overall look and feel of the website, as the service will analyse the site's color scheme and offer the most suitable color options.
An easy to use Slack integration for chatting with visitors to your site.
Allows organizations to consolidate thier email and calendaring, instant messaging, VoIP, and web conferencing.
Live chat solution with offline message management, customization, archives, and internal chat for customer support.
Cingo provides companies with on-the-go customers a mobile-first platform that supports live chat, email, voice, video, screensharing, and comes with free website help button integration and mobile app SDKs. This ensures a pleasant, seamless customer support experience, even if the customer has to transition from their desktop to their mobile device. Best of all, you get every single feature no matter how much you pay, so you can always choose the right way to serve your valued customers.
Live chat tool for communicating with site visitors with powerful co-browsing feature. Site owners can understand more about customers browsing site Invite interested visitors to a conversation to help close sales Segment and target those that really need dedicated support Cobrowsing The most accurate understanding of customer needs based on direct observation of their on-site behaviour. The operator can easily highlight important items on the website for the visitor.
A mobile-friendly live chat solution that allows you to connect with consumers and business contacts.
Applozic powers real time messaging across any device, any platform & anywhere in the world with easy to integrate mobile native SDK
AliveChat started as an experiment born on the campus of University of Texas in Austin, which evolved quickly into a global operation trusted by more than 11,000 web and mobile sites in over 120 countries around the world. Since 2004, our feature-rich, industry-leading, and award-winning Live Chat and Click-To-Call solutions AliveChat and AliveDial are being used to meet and greet website visitors, answer questions, increase leads and close sales.
LiveHelp, easy and flexible live chat for your website. In just one click, web visitors can CHAT with an agent of your customer service, get real time explanation about products or services and have a trusted reference. Live chat solution for customer engagement. Reply to your customers 24/7.
HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use. 7500+ companies over 40+ countries are using HappyFox Chat. Sign-up today and impress your customers with an ultrafast customer support.
Web-based chat solution for car dealerships. Offers shopper response pre-reading, lead form auto-filing, website and chat analytics.
Cloud End-to-end Interactive Network Solution, Live800 with multiple messaging platforms integration allows you to dig out more potential clients, cut down operational costs, increase the working efficiency.
Teckst is a true end-to-end customer service solution, bringing together text messaging, Facebook Messenger, and WhatsApp natively into top CRMs like Salesforce, Oracle, Zendesk, and SugarCRM. Plus, helpful bots can automatically gather information like order numbers, and our API can turn any notifications into reply-able alerts that will surprise and delight customers, reduce calls, and increase CSAT. Training, account management, and enterprise SLAs are all included.
Sugester is a cloud helpdesk, time and task management solution. With features such as a shared team inbox, multiple agent support and advanced reporting, the Sugester Dashboard is all you need to manage customer support and other company activities. Sugester combines the most important features of help desk and CRM software without sacrificing simplicity. Try it today - the basic plan is free forever.
A group chat service for your business's website. Provide your visitors with text, video, and audio content.
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience. With features like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitors questions are smarter and faster.
Ongair is an easy to use dashboard that enables businesses to perform great customer care on WhatsApp and soon on WeChat and other popular Instant messaging platforms. Customer service on Instant messaging is 7x faster and more personal allowing brands to close customer queries in realtime where their customers spend the most time... on their phones. With our Zendesk integration you can use Zendesk to manage your team and tickets.
Platform that helps companies engage their users, via instant messaging for customer service and conversational commerce.
A communication solution for businesses for team communication, customer care chat or live group discussions.
Mediktor is a live chat software that allows users to connect with healthcare professionals and seek expert consultation
Available as a hosted or installable solution! Originally designed as a web chat application WhosOn now offers dozens of extra features like live web statistics and visitor engagement. One notable feature is the ability to create complex automated chat invitations resulting in 20% lift in conversions. Features setting WhosOn apart: Integrated remote desktop for support application, live translation into 15 languages, a ticketing system, integration with SalesForce and MS Dynamics... Free trial!
Live chat solution for small businesses and entrepreneurs that works on smartphones, android and ios devices...
Live chat with integrated behavioral targeting tool. Watcheezy collects datas about your eCommerce visitors and identify potential buyers based on the browsing history. Start a targeted chat with your potential buyers via Click to chat, click to Call & Email and provide the right support, at the right time, to the right customer. Save sales, engage your customers and improve their satisfaction.
Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors when they need help most so as to improve conversions, sales and customer satisfaction. Unlike traditional chat, Comm100 Live Chat allows you to establish rich and multi-media connections with visitors. Visitors can move easily from Chatbot to text and audio/video chat.
Add Live chat to your mobile apps to increase customer engagement.
Free live support chat software with multiple agents support, proactive chats, statistics tools, offline and auto messaging, no popups.
Callmaker helps you get up to 50% more incoming sales calls. Website visitors really like it, because it allow them get a guaranteed phone connection in 25 seconds with a live person absolutely for free, anywhere in the world. When your client submit a request, Callmaker quickly find available sales rep on mobile or landline phones, than call back and connect them in one line. With Callmaker you can provide high-class service, analyze call traffic sources, and boost sales funnel instantly.
A live chat solution that can be integrated and customized to fit with your website, featuring real-time interaction with visitors.
Chat with your website visitors in real-time, monitor website traffic, provide better customer support and increase your sales! onWebChat live chat provides an easy way to integrate your website with our innovative live chat service.
A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise.
Unified messaging platform for business to enhance engagement with customers.
Web-based live chat and ticketing help desk solution which supports its users to manage large amounts of emails & provide high quality customer service. Trusted by companies such as Radisson, American Express and DHL to reduce response times and bring their customer support to the next level. Get a complete overview of your email communication. Collaborate across departments, use comprehensive analysis tools, SLA, IM & standard responses to do more with less effort. No implementation needed.
Proonto is a shop assistants marketplace that helps eCommerce companies improve customer loyalty, conversions and sales. We supply our customers with a live chat platform and the skilled, vetted shop assistants to operate it. Our end to end solution provides you with all you need to give your customers an amazingly satisfying experience. With Proonto you will be able to grow your support & sales with ease and with every budget and give your customers all they need, want and
DontGo isn't another live chat. DontGo is an artificial intelligence chat software that increases leads! DontGo senses when a website visitor is disengaging & launches a chat window to initiate a conversation. Our AI chat responds to questions 24x7x365, in real-time, & guides visitors to click or call. DontGo feels like a real person but doesn't require any staffing. DontGo programs, optimizes & compiles weekly status reports to continuously improve results. Sign up for a 30-day free trial!
A live chat software for your customers that comes with over 100 features, including reporting and visitor labeling.
Established in the UK at the inception of the Live Chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce Live Chat for Websites. The Click4Assistance Toolbox is designed for all organisations regardless of size or industry. A complete live chat software solution for your website. With packages to suit every budgets. See a return on minimal investment instantly.
A chat history manager for Skype that stores and manages conversations regardless of the Skype client settings. SkyHistory will help you to define Skype contacts whose chat history should be stored. You can quickly and easily find any chat session or any instant message using search and filtering options, common Skype users groups, latest history sessions or Skype in-built calendar. You can also bookmark the important messages. http://skyhistory.scand.com/
FREE live chat with visitor recording. Use our Free package with UNLIMITED number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.
Put Lime Talk live chat on your website and give every customer a chance to get in touch with you and receive a reply in a few seconds. You can reply from your computer or mobile phone. Lime Talk allows you to see in real-time when a visitor comes to your website. You can see the product they are interested in and most importantly, it allows the visitor to ask any question, which you can answer instantly. Lime Talk is fully customizable and you can choose any color or text you want.
CUGIC is a premium live chat and a help desk software for small, medium and large-scale businesses. You can now covert your website visitors into happy paying customers almost anywhere; through the app, on your website or across social mediums. The solution also allows you to fully customize the chat experience to suit your brand, track website visitors, send proactive chat invitations, access all reports, have admin rights and much more. Get started today for FREE!
Solution that lets business manage customer service and support through Instant Messagers.
Message your customers in real-time via your website, Facebook Messenger, or Telegram. Your customers could be anywhere: browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone. Whatever the situation, Userlike guarantees an optimal live chat experience. Help your customers when it matters, where it matters.
HelpCrunch is a next-generation customer communication platform combining a perfect live chat, in-app messenger, email marketing automation and a helpdesk that provides a seamless way to turn prospects into customers, drive sales, give support and improve retention.
Visitlead is a completely new and unique On-Site Marketing Tool, which combines all features in a single solution. What possible with Visitlead? To identify promising Visitors instantly - and to start a sales conversation with them! Send fitting offers, latest informations or other things that might be interesting; start a sales conversation (even with real voice & video chat) and convince them of your product. For an online demo please contact us directly!
Live chat with proactive initiation capabilities, canned responses and special control features.
Simple live chat widget for site owners to connect to site visitors via email, sms, and any messaging app.
MySQL & PHP based live help customer support solution with visitor statistics, offline messaging. Android/iPhone mobile apps available.
LiveAdmins is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions are fully customizable, easy to set-up and always online, catering to over 10 industries across 8 time zones.
The best way to generate leads and get more customers. Understand what people are doing to build better products and provide the best customer support with rich user profile profiles, contact enrichment and dynamic customer database and CRM connector- connect to your favourite products.
Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees.
Zestim is an intelligent live chat software designed for businesses to improve conversions on their website. Zestim combines sales and support in one, powerful package. Zestim helps businesses identify and engage prime prospects in real-time based on their behavior on the website. Zestims core platform goes well beyond live chat to offer audio/video calling, co-browsing, in-app chat, real-time behavior targeting, exit intent detection, among other advanced capabilities.
Provide Support is a website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial.
$48 / Yr = Live chat Software. ABC Live Chat is leading Live chat software for businesses to chat with their customers. Live chat with customers in real time with cheap live chat software for websites. ABC Live Chat is one of the most reliable and affordable live chat software for your websites.
Netrox SC is a feature-reach live chat software that allows you for talking to visitors of your website. Live chat system increases sales volumes and helps to improve the quality of customer service.
E-commerce live chat designed to simplify customer communication providing real-time consultation, instant support, and analytics.
Web based help desk software! Chataroo eTicketing allows you to manage your support services more efficiently, treating each and every incoming request as a unique, traceable ticket. Managing support requests sent in via email, through the web or over the phone in one EASY to use system empowers your support agents and reassures your end-users of quick, efficient and quality support! For customers who want immediate help, nothing satisfies and converts quite like Live Chat Support.
Low cost web-based chat solution that offers customizable chat windows and dashboards statistics.
Live Chat with team-management, proactive messages and shopping cart integration. Simple swimlane-view for the operator to recognise the most potential visitors and visitors with products in shopping cart. Build custom Rules to proactively show the chat with situation-specific message to the right people, e.g. to those with more than 100 in their shopping basket. Or leave the targeting to our real-time analytics to target the visitors who will buy only after a chat conversation.
It is a refined tool that learns from the answers you give to customers through the live chat to automatically build a knowledge base. The result is an automated chat software that can answer all of your customers' questions around the clock without human involvement. Consumers like to get answers to their questions online for themselves. All they ask is that you take online channels seriously - and keep their multi-channel experience consistent.
INSIDE is a cloud based live chat and customer engagement platform that delivers real-time, measurable and truly personalised customer experiences on your website. Loved by eCommerce, Digital, Marketing and Customer Service professionals around the globe, INSIDE has proven to increase website revenue, enhance customer engagement and reduce customer service costs.
123 Live Help is a live support chat software for live customer support and live technical support. It can boost online revenues, shorten sales cycle and increase customer satisfaction and confidence. It's customizable, free branding and integratable with your system. The live chat support can be hosted by you or by us.
LiveHelpNow is a customer service software suite with multiple help-desk features including: live chat, email ticket management, a knowledge base, and call management. LiveHelpNow allows you to engage with the visitors on your site, increasing sales, and offering superior support. Use LiveHelpNow on the go and even integrate with your company twitter account.
Drift is helping to reinvent modern marketing and sales using messaging. We make messaging software that helps marketing and sales teams convert more inbound leads and communicate with their customers. Get started for free today at drift.com -- no credit card required. Why not give it a spin?
Chatwee is a live chat app facilitating real-time interaction between members of online communities via private, public and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you. Effortless installation will get you going in minutes. Add a dynamic, socially-oriented element to your site today!
IMsupporting provide live chat software and support software solutions to websites across the globe. The IMsupporting platform is a 100% web based solution that requires zero installation or continuous upgrade or security management. Advanced features, Departments and multiple operator accounts enable our customers to support their own users base in an efficient way.
Live chat & virtual chat assistant, for self-service & help portals.
Real-time live chat and live site monitoring application that is a true, server-based solution.
Provide real-time customer support and visitor communication directly on your site.
Live Chat Software for sales and support that integrates with Gmail and Google Talk
See who's on your website, send targeted proactive messages and chat with website visitors. Convert web visitors to happy customers.
Live Chat by CustomerICare is an alternative, free software for online sales and support. It features an intuitive live chat window, automated lead generation capabilities, real time web analytics, allows video and audio chats, and is extremely easy to use. Online sales and e-commerce benefit from it by leveraging business intelligence gathered in real time and put to use as custom, dedicated chat invitations.
Inforobo is an automated information chatbot platform which provides all in one solution for sales and marketing automation, customer service, live chat, lead generation, website assistance, and knowledge-base with NLP. Inforobo engages customers who visit your website in automated live chat conversations with text to speech and speech recognition enabled bot. Inforobo's artificial intelligence provides the front-line support, provides answers and guides customers in their shopping decisions.
Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets,improve customer response time and satisfaction, and ultimately increase sales & ROI.
Tagove is ultimate platform for businesses to provide Live Video Chat, Voice call, Text chat software with Screen sharing and co browsing solution with in your website. It also provide Live call recording, speech recognition, instant file share, call centre support where automatically allocate the call to next available advisor, one way video support for business to customer where only user can see the advisor and full analytic report include complete visitor list, and heatmaps.
Connect your customers to your team. Crisp lets you chat with your customers and makes things simple for busy businesses. We take the suck out of chatting with your website visitors and keeping in touch with them. The chatbox is unlimited. Chat with all your visitors. Put Crisp on all your devices. Reply to chats on the go. The chat continues by email if your visitor goes offline. See what visitors type before they hit send. Need a specific feature? We have plugins for that.
Web based solution that provides one place for your entire business to communicate with customers.
Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.
A universal communication channel combining web, Telegram, and Facebook Messenger with analytics to understand your customer behavior.
One-to-One-Text is a Multi-Operator Live Chat Support tool. The tool enables you to instantly communicate with potential customers visiting your website. The live chat application also acts as Visitor Monitor Tool and helps you to know the geolocation, browser info, pages visited & time spent on the pages. With onetoone text you have effective communication.The in-built features like Canned Responses, Operator-Operator Call Transfer, Visitor History are increasing your support team productivity.
ActiveHelper Live Chat is powerful Live Chat system available for Joomla, Wordpress and Drupal as an extension! Engage and talk with your online visitors, monitor traffic and analyze visitors behavior in real-time through your desktop and phone.
Real time, human-to-human customer engagement from SalesDesk 247 experienced live chat support agents accompanied by live chat software and CRM system. We deploy our sales optimised live chat solution to your website. Our representatives then collect lead information from clients and inject new leads and enquiries into the provided CRM. Salesdesk247 is a full end to end solution for those wanting to implement live chat.
Web-based, ASP model help desk software; knowledgebase integration, crm support, simple installation & more.
Customer service software that combines the accessibility of live chat support, with the indexing capabilities of a knowlegebase.
Interactive chat response software with real-time traffic and chat monitoring, chats recording, and unanswered questions saving.
SYNCRO is a website chat software that uses your phone's SMS to chat directly with visitors coming to your site.
Engage helps you sell immediately anywhere online. It enables sales professionals to be available for live omni-channel customer interactions and sales. Engage is as useful to the daily life of a salesperson as telephone or email. Our clients deploy Engage to various digital touch points so their sales team members can instantly interact one-on-one with visitors, prospects and customers. Engage represents a new way to sell across digital channels. It is polite, friendly, and authentic.
Target, engage, chat with your visitors in real time, and provide help to create real relationships with your customers.
Live chat with your website visitors from Slack and Telegram. A better way to talk with your customers. No additional software. Unlimited agents.
Offers the next-gen of chat (text, audio & video chat), chatbot, cobrowse, click-to-call for seamless real-time experience.
Instant web assist and click to voice & video for e-commerce websites. Live chat software proactively engages customers as they make decisions on your site. Intelligent escalation features are triggered by factors such as history and cart contents, allowing you to systematically funnel your highest priority consumers to a live agent. Agents can deliver personalized interactions at critical moments by making cart contents, website browsing status and order history available for agent action.
Whatdesk is a conversational commerce platform that helps small and medium businesses reach their customers via Chat, SMS, Telegram and Messenger The platform has a built-in CRM, an integrated ticketing systems and can handle payments via messaging. The solution provides also an easy way to purchase and manage phone numbers, so you can setup your SMS numbers and start chatting with your customers right away. Besides that, you have smart routing across agents and full reporting capabilities.
CroplaChat SDK (software development kit) is marketplace buyer-seller chat for any marketplace websites like e-commerce store or classifieds sites. Allowing buyer and seller to chat each other in marketplace site itself. Let your customer talk directly to the seller. Supporting on both the web and mobile platforms.
Helps you to communicate with your customers through your website/app, using voice, video, text and cobrowsing.
Video calling solution that enables live video chat between users/customers, integration with existing CRM solutions, conversation recording of audio/video.
Unified business messaging through website chat, SMS, Facebook messenger, etc.
Snapsolv is modern messaging service to engage customers on their preferred channel with ease and consistency. With a completely customizable & responsive live-chat widget for your website and nifty SMS and FB Messenger integrations, you have a comprehensive multi-channel support tool to delight your customers. In addition to rich support features, add the power of AI and supportBOT to your repertoire and deliver exceptional customer experience in real-time or any time from anywhere.
Kore is an enterprise software provider of an all-in-one Bots Platform (as-a-service) and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers and workforce. Kore's Enterprise Messaging Platform is a secure, managed communication hub for your organization and your chatbots.
Start conversations with your website visitors, engage better with prospects and close more deals. Even when your team is offline, our AI engine will learn when to trigger the right message at the right time.
Smooch is the complete messaging platform for enterprise software makers.
Provide world class help desk support with Desk.com, the all-in-one customer support software for fast growing companies. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started.
Faster than a phone call, more powerful than an email, able to set appointments and send videos in a single text...yes, were talking about Contact At Once! Our all-in-one messaging platform works across devices, so you can initiate chat and text conversations with consumers and sell more. From the widest software deployment options to the only truly complete conversation management solution, come see why our customers rate us #1 in satisfaction.
Engati is a chatbot platform that allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes. It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement. Building bots was never that easy. Using Engati you can design your very own chat bots with a workflow and no programming required.
Formilla.com provides live chat software and in-app messaging tools for your website. With over 12,000 customers worldwide, companies use our live chat software to help convert leads, and to improve customer support by chatting with their website visitors using our simple web interface and iPhone/Android mobile apps.
FrontdeskAI is a booking and information concierge that instantly responds to callers whenever your business misses a call or when your customer leaves a voicemail. You will never miss a customer call and your callers never have to be put on-hold ever again! FrontdeskAI also automatically takes action on booking-related inquiries in your voicemail and notifies your business staff when a customer call requires immediate attention. New appointments or changes to existing one are automatic.
Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.
Group chat for websites that can sync to a custom iOS and Android mobile app. Chatwing provides a suite of cloud communication services
Meet the next generation of live chat. Help.com Chat comes with all of the great features your growing team needs and expects, standard. No extra costs or hidden fees. Help.com Chat also offers in-depth reporting right out of the box. No pivot tables required. Our two-way Salesforce and Zendesk integrations let your teams see information about existing customers as well as create new tickets, leads, contacts, and more from directly within the chat interface. Start your 30-day free trial today.
Modern live chat solution with auto-invitations, offline messaging, employee-to-employee transferring, and group chat capabilities. Chaport is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. It has beautiful desktop apps for Mac, Windows, Web and full-featured mobile apps.
By developing a powerful natural language processing (NLP) technology and putting it at the disposal of developers through a collaborative end-to-end bot platform, we make bot building simple, quick and very efficient. With all necessary tools to build, train, connect & monitor chatbots, developers can easily create very powerful conversation interfaces. Our platform is collaborative, allowing our 25,000+ users to fork bots, share their bot skills and work collaboratively.
Open source live chat for eCommerce, education, and non-profits. Powered by PHP and MySQL.
An online solution that allows you to connect with your customers via video chat and screen sharing.
Beautiful, simple live chat software for business - get closer to your website visitors.
Live chat software that helps you better engage your website visitors. Large emphasis on excellent customer service.
A collaborative customer support platform with live chat and ticketing system. Chat with customers from your website, eMail, Twitter, Facebook Page and Facebook Messenger. Work in collaboration with other team members to resolve customer issues, assign conversations, avoid collisions, add internal notes. Use reports to get insights about how your customer success team is doing.
Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with friends and family. With Quiq, customers can now engage customer service via SMS/text messaging, Facebook Messenger, Chat, and Kik for help with their pre-sales questions and post-sales support.
Offers live chat software for your website with the ability for your customers to also use SMS to text message support.
mioot Live Chat Software , Business owners can answer all customer queries almost immediately, at a lower cost to businesses and NO cost to the customers, no mater from which country they are browsing. The moment customer enter your website, Live chat agents will be alerted with the Geographical information like City, State and country , Search keywords used by the customer to reach your website etc and this will help the Live Support Agent to understand the need of the customer quickly.
Open source, free to deploy Slack alternative for team collaborations and communications. Has documents sharing, voice messages, as well as video and audio conferencing. Modern chat interface with emojis, reactions, link previews, voice, photos, and video. Private groups and off the record messages allow encrypted private conversations. Public channels enables collaboration across departments and with partners. API and bots supported. Available on iOS, Android, Windows, Mac OS, and Linux.
ECommerce oriented online chat solution with numerous chat features, visitor tracking, analytics, team management, and more.
BotEngine provides the best bot platform for designing, building and deploying conversational chat bots to talk to customers and to provide information to users. With support for one-click integration process with Facebook Messenger and a range of other services, you can run powerful and intelligent bots in no time. BotEngine allows using entities, creating conversational scenarios, and it leverages Natural Learning Processing and Machine Learning to develop a human-like experience for customers
An online platform that helps digital marketing agencies and professional easily create chatbots for Facebook Messenger.
Mattermost provides enterprise-grade collaboration solutions for the worlds leading organizations on a vibrant open source platform. Our private, hybrid and public cloud solutions offer secure, configurable, highly scalable messaging across web, mobile and PC with archiving, search, and deep integration across in-house systems.
Live chat software for business sites. Real-time monitoring of visitors to your site.
Mobile live chat solution that supports SMS and text messaging chats. Can be easily embedded on your website.
Verascape's ACE Platform provides contact centers with a suite of integrated self-service applications across ALL customer communication channels. Our conversational speech and chatbot solutions include: Customer Service Payments Intelligent Call Routing Order Processing Outbound Notifications Virtual Digital Assistant ACE is powered by Artificial Intelligence, Real-Time Data Integration, Natural Language Processing, Machine Learning, and Advanced Analytics.
Hyphenate provides a Mobile Instant Messaging (MIM) platform that developers use to embed in-app chat on their mobile apps and websites. This solution is accomplished through a combination of native SDKs and REST API architecture for mobile users. Hyphenate MIM features include peer-to-peer chat, group chat, audio messages, sharing files/images, location sending, and voice/video calls.
Helps non-techies to build and deploy chatbots without having to write single line of code.
A business to Customer messenger platform. Any business can invite their clients and chat anytime on this messaging platform.
Smart multi-channel communication platform enabling businesses to communicate with customers via chat, call, IM, or text.
The sophisticated technology of inConcert 6 - Omnichannel Contact Center makes it possible to organize contacts according to the different channels so that they can be viewed on a single interface. This applies to all channels, all interactions and user roles. You can respond, monitor, and configure any channel from a single point of operation: i6 OmniDeskTop.
A live chat bot to integrate with your website and communicate with your users.
Hubtype.com allows brands to communicate with their customers by combining chatbots and human agents through the messaging apps users are already using every day (Facebook Messenger, Telegram, Line, Twitter, etc.). Our mission is that when your users contact you they don't see it as a problem but something comfortable where they don't have to change from their favorite communication channels. We are removing the frustration and creating an environment where users can easily get assistance.
A live chat solution for the hospitality market with check in & room key, issue management & reporting, bookings, surveys, and more.
Helps you turn more visitors into buying clients by giving accurate & fast answers, with or without human agents.
Get started with Skychat (https://www.skychat.ai/s, a Chatbot designed especially for airports for helping travellers with their journeys. It assists travellers through a messenger interface and provides customer service. You can: Look up your flight information in real-time, such as: belt number, gate status, baggage status, call for boarding, and flight status just by the tap of your finger Receive announcements by the authorities to stay updated Know the dining/ shopping optio
IVRWherever is a SaaS cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others, with zero investment, any device, any platform. Reuse all investments in your IVR, reuse your same backend. Handle unlimited simultaneous interactions elastic scale for large call volumes. A real time conversation with your IVR without the phone call for half the IVR cost.
Enables companies to design and engage in conversation with their customers that are immediate, interactive, and personalized.
A live chat solution with keyword designation, multiple chat history, multiple device integration, automatic replies, and more.
Automated AI chatbots and widgets that help businesses connect with customers in a more meaningful way. Our technology helps the business increase their upsell and revenue, build loyalty and increase customer engagement. We help them get on the messaging bandwagon in less than an hour with our deep learning technology platform Our customers have been able to increase their orders from the new channels and also open new revenue opportunities while embracing the power of messaging, social media.
TalkJS is the messaging tool built for places where 2+ people meet. We build the messaging product for user-to-user communication, fully integrated. We aim at online marketplaces, social platforms, collaboration tools, etc. Comparable to what Airbnb, Upwork, Booking and LinkedIn are offering in messaging.
A collaboration solution with features for team chatting & messaging, collaborative access to data, message categories, and more.
Provide customers with more immediate and personalized support within your companys mobile applications and web pages. CafX Live Assist for Microsoft Dynamics 365 helps agents resolve issues more quickly to increase customer satisfaction through an immersive chat and co-browse experience.
An easy way to manage and gain insights from your text messages with customers.
Provides a complete suite for for design, development, and management of conversational AI chatbots.
Live chat and text software to engage your customers across multiple devices with the ability to generate reports about conversations.
Live chat software for customer support, lead generation, and customer engagement.
Live chat software that provides a variety of functionality for you to engage customers effectively.
Creative live chat allows you to quickly show products that a user has asked for in real-time.
Live chat platform that salespeople use with their customers where they enter the chat in one click, which provides zero friction.
Secure messaging for teams on desktop and mobile with end-to-end encrypted chats, file sharing, and calls.
Turn any meeting room or huddle space into a video conferencing suite with a variety of intuitive features.
Live chat software that lets a business create a click-to-chat link with audio call and video chat on-website and off-website. This link can be embedded anywhere online- yellow pages, facebook, email signature. This is truly omni-channel encompassing on-website and off-website customer touchpoints. Multiplexing text, audio and video chat in a single screen gives a business unmatched customer acquisition and service capabilities. Provides multi-session chats. Works in desktop and in mobile.
Live chat widget which can be used to engage customers even after they leave the site through Facebook Messenger.
Messenger-based ordering chatbot for your restaurant that allows you to communicate with your customer through Facebook messenger.