Software ITSM

Software ITSM: os produtos dessa categoria concentram-se na gestão do suporte interno e externo de TI. Esses aplicativos orientam as organizações de TI no planejamento, projeto, desenvolvimento, entrega e suporte de serviços. As soluções de ITSM abrangem áreas como suporte técnico e atendimento de TI.

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da Basis Information Technology

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Owner web based application made for the management of IT service management processes. Owner web based application made for the management of IT service management processes.

da Onsolve

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MIR3 from OnSolve makes it easy to send important mass notifications or alerts to any number of people at once, allowing for immediate, individual responses with an automatic audit trail. For many of the worlds largest brands, MIR3 has become invaluable for providing notifications when man-made or natural disasters occur, key segments of the supply chain are interrupted, product recalls are required, IT systems are unavailable and much more. MIR3 is a mass notification platform used within all departments of a business to improve internal communication & business continuity.

da EverestIMS Technologies

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Provides integrated IT solutions to empower corporations and enterprises. Provides integrated IT solutions to empower corporations and enterprises.

da mIT solutions

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Customer-oriented and effective on all levels: EcholoN provides one comprehensive solution for service, support and customer care. Customer-oriented and effective on all levels: EcholoN provides one comprehensive solution for service, support and customer care.

da ScienceSoft

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ServiceNow ITSM provides users/customers with multiple channels to reach help desk specialists and enables companies to create user/customer self-service portals enriched with knowledge articles and chat bots. ServiceNow ITSM supports a configuration management database (CMDB), asset management features, automated categorization, routing, prioritization and escalation of tickets, automatic notifications and alerts, an intuitive workspace for help desk agents. ServiceNow ITSM is an IT help desk system with comprehensive ticketing functionality and capabilities

da Ivanti

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Cloud-based and on-premise solution that helps manage and automate processes for help desk, service desk and service management. Cloud-based and on-premise solution that helps manage and automate processes for help desk, service desk and service management.

da Kyberna

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ky2help is an intuitive all-in-one software for IT & Enterprise Service Management. The standard software is Serview certified and offers ITIL processes out-of-the-box. In addition, ky2help has the simplicity and flexibility it needs to deliver processes to all business units in the shortest possible time. ky2help is arbitrarily scalable and very easy to integrate into your system landscape. You benefit from a short implementation time and low maintenance. ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique!