Software ITSM
Software ITSM: os produtos dessa categoria concentram-se na gestão do suporte interno e externo de TI. Esses aplicativos orientam as organizações de TI no planejamento, projeto, desenvolvimento, entrega e suporte de serviços. As soluções de ITSM abrangem áreas como suporte técnico e atendimento de TI.
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Implantação
- Celular - Android nativo (45)
- Celular - iOS nativo (44)
- Instalado - Mac (25)
- Instalado - Windows (67)
- Nuvem, SaaS, web (100)
Recursos
- Gerenciamento de configuração (83)
- Gestão da disponibilidade (64)
- Gestão de contratos e licenças (77)
- Gestão de incidentes (95)
- Gestão de lançamento e implantação (68)
- Gestão de mudanças (86)
- Gestão de problemas (90)
- Gestão de projetos (72)
- Portal de autoatendimento (85)
- Rastreamento de recursos (73)
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Categorias relacionadas
Owner web based application made for the management of IT service management processes.
Owner web based application made for the management of IT service management processes.
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MIR3 is a mass notification platform used within all departments of a business to improve internal communication & business continuity.
Provides integrated IT solutions to empower corporations and enterprises.
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Customer-oriented and effective on all levels: EcholoN provides one
comprehensive solution for service, support and customer care.
Customer-oriented and effective on all levels: EcholoN provides one
comprehensive solution for service, support and customer care.
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ServiceNow ITSM is an IT help desk system with comprehensive ticketing functionality and capabilities
Cloud-based and on-premise solution that helps manage and automate processes for help desk, service desk and service management.
Cloud-based and on-premise solution that helps manage and automate processes for help desk, service desk and service management.
ky2help is an intuitive all-in-one software for IT & Enterprise Service Management. The standard software is Serview certified and offers ITIL processes out-of-the-box. In addition, ky2help has the simplicity and flexibility it needs to deliver processes to all business units in the shortest possible time. ky2help is arbitrarily scalable and very easy to integrate into your system landscape. You benefit from a short implementation time and low maintenance.
ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique!






