Issue Tracking Software

Issue Tracking software helps organizations to monitor, manage and resolve issues in a variety of departments, from Financials to Help Desk. These applications keep track of tasks from capture to resolution, producing reports, enforcing compliance and optimizing business resources. Issue Tracking software is often web-based and compatible with other software applications. For related solutions see Bug Tracking software, Complaint Management software and Help Desk software.

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Samanage

Samanage

by Samanage

(459 reviews)
Samanage is the most reviewed and highest rated IT service desk. Our service desk simplifies complex tasks and automates basic ones, while providing loads of metrics, reports, and configurations, without being overwhelming. Samanage lets you easily follow the ITIL framework, you'll achieve faster ticket resolutions, improve SLAs, and waste less time repeating the same task. Save valuable time and allow yourself to deliver faster and smarter services, so you can stop living fire to fire. Learn more about Samanage Save valuable time, achieve faster ticket resolutions & improve SLAs through the most reviewed & highest rated IT service desk. Learn more about Samanage
Freshservice

Freshservice

by Freshworks

(329 reviews)
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Robust Incident Management functionalities, including key features like workflow automation, make issue tracking easy. Learn more about Freshservice Online Issue Tracking service desk that helps you manage your IT infrastructure, minus the complications. Plus it's ITIL-compliant... Learn more about Freshservice
Tracker

Tracker

by PhaseWare

(64 reviews)
PhaseWare Tracker offers a comprehensive, configurable, help desk solution designed to streamline common workflow processes, while providing added visibility through the self-service portal. By focusing on core ticketing functionally, Tracker provides a highly effective help desk solution without adding the complexity and overhead of asset management. The result is a nimble, cost-effective solution for help desk operations. Learn more about Tracker Powerful, affordable and fully configurable help desk software solution. Learn more about Tracker
Salesforce

Salesforce

by Salesforce Service Cloud

(333 reviews)
With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. Learn more about Salesforce With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective Learn more about Salesforce
TeamSupport

TeamSupport

by TeamSupport

(653 reviews)
TeamSupport helps improve issue tracking and reduce costs. Built for B2B help desks who support external customers, it's not just a ticketing system - it's a complete issue tracking suite that simplifies communication & collaboration between your help desk, other teams in your company, and your customers. Fully customizable & scalable with a robust customer database, multi-channel support, and best-in-class reporting TeamSupport helps you get the focus back on your customers where it belongs. Learn more about TeamSupport Easy to implement web-based Issue Tracking & Help Desk software with a focus on B2B customer management and team collaboration. Learn more about TeamSupport
Rollbar

Rollbar

by Rollbar

(83 reviews)
Error tracking and monitoring for 70,000+ web and mobile application developers at companies like Mixpanel, Heroku, Twilio, ESPN, Adobe and more. Support for 20+ languages. With a few lines of code you will quickly see, errors, stack traces, trends and affected users. Reduce the noise. Errors get queued, de-duped, grouped. Alerts, daily summaries or chat & issue tracker integrations. Drill down to the root cause with local variables in stack traces and source map support etc. Learn more about Rollbar Error tracking and monitoring for web and mobile application developers at companies like Mixpanel, ESPN, Twilio, Heroku, Adobe. Learn more about Rollbar
SysAid

SysAid

by SysAid Technologies

(100 reviews)
Our customers love SysAids Issue Tracking solution because its not only effective and a great value SysAid is also one of the best Help Desk solutions on the market. SysAids IT ticketing system will support and help you to better manage your help desk processes from first contact to resolution. SysAids incident management capabilities help you to log, process, manage and report on all issues. SysAid includes everything you need for ticket management, Issue Tracking and much more. Learn more about SysAid Offered in cloud & on-premise, SysAid combines all the essentials, so you can easily manage all your Issue Tracking activities. Learn more about SysAid
Zoho Projects

Zoho Projects

by Zoho Projects

(183 reviews)
Zoho Projects is the project management software from Zoho, a brand that enables 35 million users to work online. Businesses large and small, from every industry use the app to deliver great work on time. Plan your projects, assign tasks, communicate effectively, never miss an important update and view detailed reports on progress. Learn more about Zoho Projects Plan, track and collaborate using the preferred project management app of more than a million users Learn more about Zoho Projects
ProWorkflow

ProWorkflow

by ProActive Software

(216 reviews)
ProWorkflow is the most loved project management and issue tracking software for teams of 5 to 5000 users. Collaborate with clients, contractors and colleagues; track tasks and time; keep on top of deadlines. Flexible & intuitive, ProWorkflow allows for simple visibility or insightful detail. Whether you're a software start up, large accountancy firm or a global manufacturer; ProWorkflow gives you time to focus on what's important to you - growing your business. Start your free trial today! Learn more about ProWorkflow Project management, collaboration & time tracking for teams of any size: from boutique agencies to global enterprises. Start your Trial Learn more about ProWorkflow
Instabug

Instabug

by Instabug

(76 reviews)
Instabug provides in-app feedback and bug reporting to mobile apps looking for issue tracking. After integrating the SDK, it allows you to have a seamless two-way communication with users or testers, while providing detailed environment report for developers. The integration process takes less than a minute and the results are outstanding! The top apps in the world rely on Instabug. We provide exceptional support 24/7 and is constantly rated highly as a bug reporting & tracking tool. Learn more about Instabug A solution focusing on bug reporting, for customer & beta testing feedback, user engagement, crash reporting, and more. Integrate now! Learn more about Instabug
Incident Tracking Software

Incident Tracking Software

by Resolver

(6 reviews)
Over 1000 of the world's largest organizations trust Resolver's incident management software. Get a clear view of your security operations with customizable reports that display only the information relevant to you. Easily identify trends by analyzing the relationships between incidents, individuals, locations, and more. Standardize incident capture to create a consistent process and improve accuracy of your incident data. Dynamically triage incident data for quick response and recovery. Learn more about Incident Tracking Software Resolver's incident management & reporting software provides a clear view of all incident activity to ensure quick response & recovery. Learn more about Incident Tracking Software
Issuetrak

Issuetrak

by Issuetrak

(154 reviews)
Are you having trouble keeping track of issues and tickets? Are emails and spreadsheets frustrating your team? Learn how Issuetrak can help you track, update, and resolve issues quickly with key features like: - email, web & mobile submission - automatic assignment, alerts & notifications - issue escalation & SLAs - issue updating from email & more! Get visibility into your issue tracking operations with reporting features like Dashboard and Custom Reports and get ready to get productive! Learn more about Issuetrak BETTER issue & ticket tracking with auto-assignment, alerts & notifications, robust reports, escalation, user-defined fields & more! Learn more about Issuetrak
MSP Manager

MSP Manager

by SolarWinds MSP

(5 reviews)
MSP Manager is help desk and billing PSA designed exclusively for IT service providers. It's a robust but intuitive solution that helps them provide excellent customer support.incredibly efficiently. The MSP Manager Mobile app arms technicians with all the information they need to resolve tickets, anywhere, anytime. MSP Manager is a powerful standalone solution or integrates with both SolarWnds MSP's RMM products for a single pane of glass experience. Learn more about MSP Manager MSP Manager is web-based help desk and billing software to help you run your IT service business with maximum efficiency. Learn more about MSP Manager
JIRA

JIRA

by Atlassian

(4,534 reviews)
Jira is the issue tracker for teams planning and building great products. Thousands of teams choose Jira to capture and organize issues, assign work, and follow team activity. At your desk or on the go with the new mobile interface, Jira helps your team get the job done. Learn more about JIRA Jira is a fully-featured issue tracker for teams planning and building great products. Learn more about JIRA
Zoho Bugtracker

Zoho Bugtracker

by Zoho

(28 reviews)
Zoho BugTracker is the collaborative bug tracking software from Zoho, a brand trusted by 35 million users worldwide. BugTracker helps you track the life cycle of bugs from beginning to closure, making sure that you build and ship great products on time every time. Set up automatic notifications, business rules and custom workflows to follow and close bugs faster. Define realistic expectations for your clients and surpass them with Service Level Agreements. Learn more about Zoho Bugtracker A simple, fast and scalable bug tracking application that helps you manage bugs easily and deliver great products on time. Learn more about Zoho Bugtracker
Backlog

Backlog

by Nulab

(25 reviews)
Backlog is an issue tracking and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps. Learn more about Backlog Release high-quality software and web projects faster with Backlog -- online project management tool for developers and their teams Learn more about Backlog
Form.com

Form.com

by Form.com

(20 reviews)
Gather better evidence, speed up corrective actions, improve communications, and track everything. Form.com is a flexible mobile app platform for finding and fixing issues in large, distributed operations. Form.com uses an "offline first" methodology that allows mobile users to get the job done without an internet connection. Integrate with your IT systems to improve root cause analysis and better understand what's happening right now; everywhere. Learn more about Form.com Form.com is a flexible mobile app platform that improves evidence collection, issue resolution, and root cause analysis. Learn more about Form.com
Alcea IssueTrack

Alcea IssueTrack

by Alcea Tracking Solutions

(10 reviews)
Alcea facilitates a collaborative process which maintains visible, prioritized and manageable issues. It will maximize productivity by ensuring continuous communication and forcing a team to focus on the most critical issues at hand. Alcea delivers optimal workflow by maintaining proper ownership and keeping individuals aware of their most immediate responsibilities. Learn more about Alcea IssueTrack Alcea IssueTrack is a team oriented web-based issue tracking solution which includes various tracks for all your tracking needs. Learn more about Alcea IssueTrack
Jira Service Desk

Jira Service Desk

by Atlassian

(186 reviews)
Jira Service Desk is simply modern service desk software that's easy for anyone to use, simple for your admin to set up, and has everything your IT teams need out-of-the-box including automation rules, SLAs, real-time reporting, and ITIL-certified processes like incident, problem, and change management. Resolve issues faster and deliver great service, at a fraction of the cost and set up time of competitors. Learn more about Jira Service Desk Jira Service Desk is service desk software built for modern IT teams starting at only $10 per month. Try it free: https://www.atlassian Learn more about Jira Service Desk
Pipefy

Pipefy

by Pipefy

(72 reviews)
Pipefy is an intuitive workflow management tool. Using Kanban or sprint view, teams can run and customize any type of process without code or involving IT. Our platform is easy to use, yet scalable. Easily build custom workflows in minutes, establish process & execution standards, and centralize communications. Take advantage of our process templates or inspire a new template with your unique workflow. Some advanced features include event-based automation, SLA tracking, and analytical reports. Learn more about Pipefy Standardize and run complex processes and workflows through a Kanban-style user experience, without the need of IT. Learn more about Pipefy
ACL for Issue Management

ACL for Issue Management

by ACL Services

(0 reviews)
You've identified issues that need remediation - now what? Manage issues, remediation, reporting - all in one place. With ACL, you can stop tracking issues in disparate email and spreadsheets, and start seeing a macro view of all your organizational issues filtered by entity, project, owner or severity. Check the remediation status at the click of a button, collaborate with stakeholders with triggers and workflows, and empower deeper investigation using data visualization. Learn more about ACL for Issue Management Stop tracking issues in email¿get a macro view of all your organizational issues and manage remediation at the click of a button. Learn more about ACL for Issue Management
Naverisk RMM & PSA

Naverisk RMM & PSA

by Naverisk

(21 reviews)
Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing for issue tracking. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product. Learn more about Naverisk RMM & PSA Remote support & ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs & IT Depts. Learn more about Naverisk RMM & PSA
i-Sight

i-Sight

by i-Sight

(5 reviews)
Use i-Sight Case Management Software for issue tracking to ensure every incident is recorded, investigated and resolved and nothing falls through the cracks. Your personalized dashboard is configured to show you the information you need at a glance and i-Sight's robust reporting tool allows you to report on issues by location, type, time or any other variable to spot trends, areas of risk and opportunities for training. Learn more about i-Sight i-Sight case management software delivers robust functionality, easy integration and the best user experience available. Learn more about i-Sight
AuditFindings.com

AuditFindings.com

by AuditFindings.com

(3 reviews)
AuditFindings is a robust issue management system designed for audit and compliance departments. Save time trying to update spreadsheets with current status of issues. With AuditFindings.com, you can assign items to end users and be notified with updates are made to issues. With robust reporting and filtering, you have a single system to manage audit issues. Learn more about AuditFindings.com AuditFindings is a robust issue management system designed for audit and compliance departments. Save time managing audit issues. Learn more about AuditFindings.com
Alloy Navigator

Alloy Navigator

by Alloy Software

(27 reviews)
Issue tracking software is notoriously reactive, resulting in an endless stream of recurring issues without any sign of prevention or oversight. Alloy Navigator provides you with the ability to easily document and share common solutions with customers and technicians via an intuitive Knowledge Base, provides intelligent dashboards that help recognize service patterns and helps you dig down to your problem's root causes so they decrease as service levels rise. Learn more about Alloy Navigator Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Learn more about Alloy Navigator
Tickd

Tickd

by CodeArcs

(0 reviews)
A simple yet powerful web based tool for managing your projects. Whether you are a small business or a larger Enterprise, Tickd will help your teams manage tasks and collaborate effectively with it's easy to use interface. It integrates with the tools you already use such as email and Slack, and is mobile friendly removing the barriers to free flowing communication. Built on a secure, scalable platform, Tickd is an inexpensive solution for your business. Sign up now for a free trial Learn more about Tickd A simple yet powerful web based tool for managing your projects. Organise your team's work into projects, milestones and tickets. Learn more about Tickd
ReQtest

ReQtest

by ReQtest

(6 reviews)
ReQtest is an advanced issue tracking tool which allows you to capture, track & manage issues. You can preview issues without any clicks. The tool has powerful built-in filters to quickly find specific issue reports. With ReQtest, managing issues have never been easier. Learn more about ReQtest Advanced online issue tracking tool that quickly monitor issues, create reports and take corrective actions. Learn more about ReQtest
Wrike

Wrike

by Wrike

(1,215 reviews)
Wrike shorten fix times by optimizing your work processes. Streamline incoming bug requests with built-in forms, automatically assign correct teams and track progress on timelines or kanban boards. Get started now. Learn more about Wrike Streamline issue requests and track progress with Wrike work management software. Learn more about Wrike
Safety Incident Reporting Software

Safety Incident Reporting Software

by Intelex Technologies

(24 reviews)
Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today! Learn more about Safety Incident Reporting Software Trusted since 1992 with over 1.6 million users worldwide. Record, track and report your safety incidents, accidents and injuries. Learn more about Safety Incident Reporting Software
Vision Helpdesk

Vision Helpdesk

by Vision Helpdesk

(27 reviews)
Vision Helpdesk offers Customer Service Software Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help Desk) Vision Helpdesk is ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof. Vision Helpdesk is trusted by 8000 plus companies across the globe. Learn more about Vision Helpdesk Vision Helpdesk offers Help Desk, Satellite or Multi Company Help Desk and ITIL Service Desk Software Tools for every size business. Learn more about Vision Helpdesk
ServiceDesk Plus

ServiceDesk Plus

by ManageEngine

(109 reviews)
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Learn more about ServiceDesk Plus Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Learn more about ServiceDesk Plus
SupaDESK

SupaDESK

by SupaTools

(12 reviews)
SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface. A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution. Learn more about SupaDESK Service Desk software based on ITIL principles with integrated CMDB. SaaS or on-premise deployment - low cost! Learn more about SupaDESK
QuestDesk Solutions

QuestDesk Solutions

by QuestDesk Solutions

(11 reviews)
Close tickets faster through configurable ticket assignment and escalation rules that alert you to blockages and proactively escalate issues when necessary. Improve consistency and control with workflow automation that guides your Service Desk technicians through your preferred processes, automating emails and other backend actions. Learn more about QuestDesk Solutions An enterprise-level service management solution designed for organizations of all sizes. Learn more about QuestDesk Solutions
Freshdesk

Freshdesk

by Freshworks

(1,230 reviews)
Freshdesk is a modern issue tracking system that comes with everything you need to track problems and manage issues. Freshdesk works with traditional channels like email, phone and chat, social media, and can also be added to your mobile app for capturing issues that occur on the go. Freshdesk boosts agent productivity with a slew of automations, internal game mechanics and more. The reporting suite is extensive and helps managers get a quick overview of the biggest bottlenecks in the helpdesk Learn more about Freshdesk A modern, web based issue tracking software used by over 100,000 businesses worldwide. Learn more about Freshdesk
Opsgenie

Opsgenie

by Atlassian

(102 reviews)
Opsgenie is a powerful alerting and on-call management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. With over 200 deep integrations and a highly flexible rules engine, Opsgenie centralizes alerts, notifies the right people reliably, and enables them to take rapid action. Opsgenie tracks all activity and provides actionable insights to improve productivity and drive continuous operational efficiencies. Learn more about Opsgenie Top Rated: Opsgenie is a powerful alerting and on-call management platform for Dev and Ops teams operating always-on services. Learn more about Opsgenie
SpiraTest

SpiraTest

by Inflectra

(94 reviews)
SpiraTest is an integrated Requirements and Quality Management solution that manages your project's Requirements, Test Cases, Releases, Defects and Issues in one environment, with complete traceability throughout. After defining your project's requirements, you generate the test cases and test steps that validate the functionality. The test execution modules allows users to run through the tests, logging defects/issues as they go. SpiraTest is Fully Web-Based. Free 30-Day Trial. Learn more about SpiraTest Web-based software to help you write better requirements, manage your test cases and track defects. Learn more about SpiraTest
IncidentMonitor

IncidentMonitor

by Monitor 24-7

(6 reviews)
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center Learn more about IncidentMonitor Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available Learn more about IncidentMonitor
OTRS

OTRS

by OTRS

(50 reviews)
OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many issue resolution features. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that issues are responded to quickly and the best possible service is delivered in a cost-effective way. Try the issue tracking software today. Learn more about OTRS Fully-managed service management suite that helps teams quickly and accurately track, resolve and report on issues. Learn more about OTRS
Vizor HelpDesk & IT Assets
Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Learn more about Vizor HelpDesk & IT Assets Comprehensive helpdesk issue tracking for IT end user and customer support. Learn more about Vizor HelpDesk & IT Assets
Giva

Giva

by Giva

(21 reviews)
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Highly customizable without programming or consultants. Learn more about Giva The Apple MAC of issue tracking. Learn more about Giva
Dude Solutions Help Desk

Dude Solutions Help Desk

by Dude Solutions

(1 review)
Dude Solutions Help Desk offers a new way for IT teams to work. With streamlined workflows, high-level visibility and data insights, Help Desk empowers technicians to own their work and create a better experience for their users. From request to completion, take control over your work and take back time in your day. Help Desk is a cloud-based IT service support management (ITSSM) solution. Learn more about Dude Solutions Help Desk With streamlined workflows, high-level visibility and data insights, Dude Solutions Help Desk offers a new way for IT teams to work. Learn more about Dude Solutions Help Desk
AlarmsOne

AlarmsOne

by ManageEngine

(0 reviews)
If you are a SMB or an Enterprise company, there's a higher chance that you use a number of on-premises or SaaS-based applications to keep your business up and running. These applications include IT monitoring, log management, project management, team collaboration and help desk tools. AlarmsOne seamlessly integrates with all these applications to centralize your alert management in one console. Being a SaaS-based application, AlarmsOne can be accessed anytime, anywhere. Learn more about AlarmsOne All-in-one alert management for your IT management tools. Learn more about AlarmsOne
Bitrix24

Bitrix24

by Bitrix

(242 reviews)
Bitrix24 is a free online IT project management solution with unlimited projects, tasks and subtasks. It comes with time tracking, task automation workflows, Gantt chart, document management and task collaboration tools, such as group chat and video conferencing. Customer management and helpdesk are available as well. Available in cloud and on-premise with open source code access. Over 4 million companies worldwide have registered with Bitrix24. Learn more about Bitrix24 Bitrix24 is a free online IT project management solution used by over 4 million companies worldwide. Learn more about Bitrix24
SpeedBase Professional

SpeedBase Professional

by InfoLine Software

(8 reviews)
SpeedBase is a Windows based database software for desktop PC to quickly save, manage and search any type of business information. You may run it both online or offline on your local network, VPN or via your existing SQL server. It is also suitable to save sensitive data within the safety of your pc or closed network without need of internet or shared servers. Just choose one of the built-in templates and customize your database as much as you want so it perfectly fits to your business flow. Learn more about SpeedBase Professional Create your own custom business database to save and manage any information w/o coding. Can run offline and supports SQL server. Learn more about SpeedBase Professional
VisionFlow

VisionFlow

by Visionera

(9 reviews)
VisionFlow is a flexible and comprehensive software suite for IT Service Management. Automating the activities in your ITSM processes makes them highly efficient. VisionFlow is a powerful solution for any IT organization as it makes information flow easy and seamless between team and departments. It supports the widely accepted ITIL framework but can also easily be adapted to any internal already existing workflow. Learn more about VisionFlow Web based, powerful IT Service Management Software that supports ITIL framework and any internal already existing workflow. Learn more about VisionFlow
SutiDesk

SutiDesk

by SutiSoft

(3 reviews)
Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions. Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.
Plain Ticket

Plain Ticket

by Turbine Interactive

(0 reviews)
Plain Ticket is a user-friendly and simple, yet flexible and powerful issue tracking system that takes care of all your requests. It can be used in your domain of activity. What makes it stand out? User-friendliness and flexibility Can be adapted to match business workflow Complete integration with email Can create tickets by sending emails All tickets presented on ONE page All information for one ticket on ONE page Designed to work on all desktop and mobile devices User-friendly and simple, yet flexible and powerful issue tracking system. It can be used in any domain of activity.
Zendesk

Zendesk

by Zendesk

(1,706 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,706 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,706 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,706 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,706 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,706 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,706 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,706 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,706 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Problem Solver

Problem Solver

by Omnex Systems

(0 reviews)
Designed to be a single repository of all customer and internal problems issued by the organization. Designed to be a single repository of all customer and internal problems issued by the organization.
Kayako

Kayako

by Kayako

(143 reviews)
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex. Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.
PagerDuty

PagerDuty

by PagerDuty

(43 reviews)
PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. PagerDuty offers hundreds of native integrations with operations tools, as well as automated scheduling, advanced reporting, and guaranteed reliability. Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.
Sifter

Sifter

by Sifter

(18 reviews)
Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed. Simple hosted bug and issue tracker designed to work great for both technical and non-technical team members.
NABD

NABD

by NABD

(37 reviews)
A cloud issue tracking and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support customers and internal users from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses. Innovative and easy issue tracking software for companies looking for fast and agile support services. FREE life time plan available.
HappyFox

HappyFox

by HappyFox

(63 reviews)
HappyFox is a web based issue tracking software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect. An issue tracking software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
BigPanda

BigPanda

by BigPanda

(0 reviews)
BigPanda is a data science platform that centralizes and correlates massive volumes of IT alerts, enabling IT teams to detect & resolve critical issues 90% faster. We empower IT teams to keep up with the explosive scale & complexity of modern data centers by automatically correlating alerts from your monitoring systems, including Nagios, Zabbix, New Relic, Pingdom, Puppet, Chef, CloudWatch, Ansible, PagerDuty and many more. To help IT manage the increasing scale and complexity of their IT infrastructure.
Axosoft

Axosoft

by Axosoft

(29 reviews)
Software with project planning, collaboration, agile bug and incident tracking capabilities. Software development teams will appreciate the ability to effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity. Software with project planning, collaboration, agile bug and incident tracking capabilities for development teams.
VictorOps

VictorOps

by VictorOps

(22 reviews)
Issue tracking solution that alerts the on-call personnel and allows them to work on the issue immediately, even from a mobile device. Issue tracking solution that alerts the on-call personnel and allows them to work on the issue immediately, even from a mobile device.
DoneDone

DoneDone

by DoneDone

(3 reviews)
The simplest issue tracking and task management software for teams from 2 to 200. Track tasks within your company or for your external clients and/or customers. DoneDone is loved by software teams, marketing teams, professional service firms, hiring managers, and customer support teams. Track bugs. Track tasks. Track projects. Track job applicants. Track client activities. Track tech support requests. Track customer service inquiries. Keep track of everything and get things done! The simplest issue tracking and task management software for teams from 2 to 200. Track tasks within your company or for clients.
MantisBT

MantisBT

by MantisBT

(58 reviews)
Written in PHP, this free issue tracking software is written under GNU protocol. Written in PHP, this free issue tracking software is written under GNU protocol.
Planio

Planio

by Planio

(19 reviews)
Planio is a Redmine-based issue tracker. You can create custom workflows personalized to your situation. The Helpdesk makes it easy to manage support tickets. Tight integration with GIT/SVN means you can link your repository commits to issues in Planio. We include free data transfer from other tools and telephone support with every plan. Planio makes managing software projects easy with issue and bug tracking, agile boards and tight integration with GIT/SVN
Usersnap

Usersnap

by Usersnap

(7 reviews)
Usersnap is your central place to organize user issues and bug reports. We make tracking bugs & collecting feedback easy. With point-and-click annotation tools, Usersnap helps you report bugs where they happen: in your browser. No need to switch to fill out endless forms. Bug tracking is now a picnic! Collect feedback and bugs in your browser. Have a hassle-free communication between your developers and users. Make feedback matter.
Yodiz

Yodiz

by VizTrend

(6 reviews)
Yodiz is leading Agile Scrum Tool & Issue Tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool. Yodiz has simple pricing model Startups: Free for 3 users Agile + Issue Tracker: $5/user/month Only Issue Tracker: $3/user/month. Yodiz offers all the great features you would love. Product Backlog Epics Sprint Board Release Board Issue Board To-Do list Project Reports Dashboards Realtime-notifications Tagging support Agile Scrum Tool, Issue & Bug Tracker, Agile Project Management, Kanban Agile Board, Issue Tracker
MasterTrack

MasterTrack

by MasterSuiteApps.com

(0 reviews)
MasterTrack is a Web-based issue tracking system that allows technical and customer support teams to take on the task of managing customer questions and requests. Web-based issue tracking system that allows technical and customer support teams to manage customer questions and requests.
TrackStudio

TrackStudio

by TrackStudio

(0 reviews)
Hierarchical issue tracking and bug tracking system, created specifically for software development companies. Hierarchical issue tracking and bug tracking system, created specifically for software development companies.
Exalate

Exalate

by idalko

(0 reviews)
Flexible synchronization solution to support complex workflows, sync between issue trackers, and handle errors quickly Flexible synchronization solution to support complex workflows, sync between issue trackers, and handle errors quickly
ExtraView

ExtraView

by ExtraView

(0 reviews)
Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations. Quickly customize a tracking solution that conforms to unique process and workflow rules.
Jixee

Jixee

by Jixee

(0 reviews)
Real-time platform that provides developers with Scrum & Kanban boards, task and issue tracking, reporting, and collaboration tools. Real-time platform that provides developers with Scrum & Kanban boards, task and issue tracking, reporting, and collaboration tools.
DevonWay

DevonWay

by DevonWay

(27 reviews)
Trusted by large organizations with unique requirements, DevonWay software is tailored to your exact business rules, data, and workflow, minimizing change management and virtually guaranteeing project success. Customers such as NiSource, GE, and Rolls-Royce use our software to help them comply with ISO 9001 standards, minimize risk, improve safety, and resolve deficiencies. Our U.S. based experts are available 24/7/365 after implementation to ensure you meet your goals over the long term. Continuously improve the quality, safety, and performance of your operations with a fully tailored solution that doesn't require IT.
Bugwolf

Bugwolf

by Bugwolf

(0 reviews)
Transform issue tracking into competitive bug hunts that accelerate digital releases, lower customer support calls and reduce defect costs. Watch on as professional testers race against the clock to dramatically improve your app or website. In as little as six hours, you will have a full usability, functional or UX review for key user journeys. At the end of each challenge, you will receive an overview of all bug reports, prioritised by severity, complete with video and audio commentary. Accelerate test cycles and bullet-proof software releases by converting software testing and UAT into competitive bug hunt challenges
BOSS Solutions

BOSS Solutions

by BOSS Solutions

(56 reviews)
BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,
Comindwork

Comindwork

by NewtonIdeas

(0 reviews)
Comindwork - free Gantt, workflows and to-dos; fully customizable. Manage your projects and team online. The most customizable suite of flexible to-dos, wiki, emails - with Gantt charts, tickets and workflows. Zero-investment and flexible pay-as-you-go pricing. Web-based project management and team collaboration tool; tasks and tickets management, bug tracking, planning and monitoring.
AdminiTrack

AdminiTrack

by AdminiTrack

(0 reviews)
AdminiTrack is a premier application service provider (ASP) providing an easy to use, high performance hosted Issue and Defect Tracking Application designed specifically for professional software development teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets software development teams focus on developing quality software. Online issue and defect tracking application for software development teams - help desk, support software for application development.
StakeTracker

StakeTracker

by SustaiNet Software

(0 reviews)
StakeTracker helps organizations efficiently manage interactions and communications with stakeholders, communities and the public. StakeTracker helps organizations efficiently manage interactions and communications with stakeholders, communities and the public.
Gitlo

Gitlo

by Oursky

(0 reviews)
Gitlo allows you to oversee your GitHub issues and pull requests in Trellos kanban view by synchronizing the two. Having all your GitHub issues and pull requests turned into Trello cards, you can now simply drag and drop the cards across the columns to reflect its status. All changes made in Trello will automatically be synchronized to your GitHub in real time. Solution to help project management teams streamline their issue tracking process.
Orchard Collaboration

Orchard Collaboration

by Sirwa Software.eu

(4 reviews)
Orchard Collaboration is a free, open source ticketing system, project management and collaboration framework build on top of the Orchard CMS. It natively integrates with Orchard CMS and extends its features by allowing its users to collaboratively work on the content or by simplifying communication with the customers. Open source ticketing system, project management and collaboration framework build on top of the Orchard CMS.
Bugzero

Bugzero

by WEBsina

(0 reviews)
Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc. Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc.
Kuoll

Kuoll

by Kuoll

(0 reviews)
E-commerce monitoring solution to prevent an online store from losses. Kuoll gets data about errors and e-commerce analytics events. Real-time data analytics determines critical issues. The tool shows critical errors on the dashboard and sends alerts. Estimate losses from e-commerce errors and retain revenue and control changes.
uBugtrack

uBugtrack

by uBugtrack

(16 reviews)
Lightweight, smart, elegant and powerful app to manage your tasks/issues with GIT/SVN and Slack integration. - Real-time Collaboration - Crash Reporter - Release note - Activity report. - Integration with Github / Bitbucket / TFS / Subversion - Integration with Slack - API Lightweight, smart, elegant and real-time collaboration app to manage your tasks, issues, crashes, releases
SprintGround

SprintGround

by Alphest

(2 reviews)
The new intelligent agile/scrum tool for Time Tracking, Task Management, Issue & Bug Tracking, Feedback Analytics, Release Planning, Development Progress Tracking and Collaboration. Free for small businesses. The new intelligent Agile/Scrum tool for Time Tracking, Task Management, Planning, Analytics, Bug Tracking and more...
EasyQA

EasyQA

by ThinkMobiles

(0 reviews)
Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs Test Management Tool to share test builds, write and execute test cases, track bugs and catch crashes.
PageProofer

PageProofer

by DGrigg Development

(1 review)
Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed. Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.
Spiceworks IT Help Desk

Spiceworks IT Help Desk

by Spiceworks

(349 reviews)
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
ActionTracker

ActionTracker

by SurveySquare.com

(8 reviews)
Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management. Manage your issues with our Fully integrated ActionTracker.
Trouble Ticket Express

Trouble Ticket Express

by Rush Project

(0 reviews)
Software with correspondence tracking, email alerts, customizable ticket browser layout, and ticket monitoring. Software with correspondence tracking, email alerts, customizable ticket browser layout, and ticket monitoring.
Wix

Wix

by Wix

(1,708 reviews)
Wix Answers is the professional customer support platform with issue tracking functionality. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships with your custome Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.
Octopus

Octopus

by Octopus-ITSM.com

(1 review)
Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package. Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.
CustomAnswers

CustomAnswers

by CustomAnswers Software

(11 reviews)
CustomAnswers provides a flexible and robust CRM platform that is customizable to a vast array of business processes and workflows. Across all channels of communications, phone , emails, walk-in etc, capture manage and track all interactions. Manage all incoming requests and apply any type of complex custom business processes. Nothing will fall through the cracks. Ensure productivity and efficiency with a reasonably priced yet feature rich CRM for your organization. Powerful flexible and affordable CRM Platform. A MUST HAVE a LOOK at it when looking for a tool suitable to specific business processes
Gemini

Gemini

by CounterSoft

(9 reviews)
A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers. On Premise & On Demand Enterprise Helpdesk Ticketing & Issue Tracking software. AD/ADFS integration and built for Azure.
PointInsight

PointInsight

by LinkEdge Technologies

(0 reviews)
Collaborative, email-based issue management system that is easily customized for small and large organizations. PointInsight works the way people work and follows how organizations function. It brings focus to the issues that real world issues require. It improves collaboration, streamlines processes and provides a unifi ed enterprise platform for identifying, prioritizing, communicating, documenting and resolving issues. Collaborative, email-based issue management system that is easily customized for small and large organizations.
NetResults Tracker

NetResults Tracker

by NetResults

(0 reviews)
Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.
Freedcamp Issue Tracker

Freedcamp Issue Tracker

by Freedcamp

(0 reviews)
Saved Filters - you can save any search as a filter. Apply a sort/filter and save for use later. Approval Workflow - we have optimized the workflow to ensure maximum productivity for you and your team. Issue Reporter - you can embed a little piece of code in your website to receive issue reports from your own users. Multi Actions - quickly manage multiple issues with our Multi Action bar. Saves you hours of work. Bonus - get a full suite of project management tools completely free. A solid way for your business to manage issues. We offer the most feature rich and affordable way.
Trac

Trac

by Edgewall Software

(3 reviews)
Project management and issue tracking solutions for web-based IT projects. Project management and issue tracking solutions for web-based IT projects.
Dakota Scout

Dakota Scout

by Dakota Software

(0 reviews)
Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance. Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.
Spirent InTouch

Spirent InTouch

by Spirent Communications

(0 reviews)
A software solution desined to manage customer and network issues. Supports multiple trouble ticket types and provides reporting. A software solution desined to manage customer and network issues. Supports multiple trouble ticket types and provides reporting.
Tisym

Tisym

by Bohis

(0 reviews)
Modules: Customers Persons - solvers, employments Projects - with customers and team members roles Tickets - management of tickets, tasks, helpdesks, bugs, ... Work statements History log Emailing Customer zone Admin section - internal zone Helpdesk system, issue tracking system, trouble tickets and customers requirements management system
Live Maps Unity

Live Maps Unity

by Savision

(0 reviews)
Web based solution that allows you to map the dependencies between your business services and their underlying IT components. Web based solution that allows you to map the dependencies between your business services and their underlying IT components.
Sentry

Sentry

by Functional Software

(37 reviews)
Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your stack in real time. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. For the first time, every developer can get instant visibility into how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your application in real time.
Lighthouse

Lighthouse

by ENTP

(2 reviews)
Beautifully simple issue tracking and project collaboration for teams of 5 or studios of 50. Lighthouse helps you keep track of project development with ease and simplifies your workflow so you can do the job you were hired to do. Bug and issue tracking and project collaboration for teams of 5 or studios of 50.
Software Issue Manager

Software Issue Manager

by eMarket Design

(1 review)
Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring WordPress plugin that provides 360 degree enterprise level issue management solution with advanced issue analytics and reporting.
ManageMart

ManageMart

by ManageMart

(1 review)
Time is money! We works daily on minimizing the time and efforts while maximizing the productivity of your business. We uses customer feedback to secure the best performance to the users. ManageMart.com is Cloud Field Service Management software is a best solution that can help your business to grow. Powerful CRM, Invoicing, Estimating, Scheduling, Billing, Tracking, Routes, Issues, Client Portal&Multi user login. Full financial, tax and management reports necessary to maintain clear cash flow. Managemart cloud field service management software for your business.
Futuramo Visual Tickets

Futuramo Visual Tickets

by FUTURAMO

(1 review)
Futuramo Visual Tickets lets teams, collaborators and business partners effectively exchange ideas, opinions, and requests. With intuitive features to create, edit and share tickets, teams are free of long text explanation and can easily communicate and collaborate. Futuramo Visual Ticket features are made to simplify and shorten tickets exchange by using quick, visual messages. Futuramo Visual Tickets is a cloud-based web app for project communication: ticketing, bug tracking, request management and ideation.
tBits Expediter

tBits Expediter

by TransBit Technologies Software

(0 reviews)
tBits Expediter is an Online Action Item Tracking & Compliance Monitoring Solution that enables teams to proactively manage issues & resolve them in time-bound manner. Issues like non-conformances, exceptions, process deviations, QHSE incidents, project tasks need to be resolved on time to avoid loss of resources, time, reputation and compliance issues. An online action item tracking & compliance monitoring solution for teams to proactively manage issues & resolve them in timely manner.
OMC Incident Management System

OMC Incident Management System

by OMC Systems

(0 reviews)
A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system. A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system.
SPoTS

SPoTS

by LegendSoft

(0 reviews)
A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features. A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features.
SafePoint

SafePoint

by Catmedis Healthcare

(0 reviews)
SafePoint is an electronic incident reporting system. Being a web-based solution, it allows for easy access by all staff on site. The system provides users with pre-set pathway incident report selections, and explanations regarding Who, What, When, Where, Why, and How the incident occurred. SafePoint will also alert unit department related managers for a particular incident via e-mail. Incident reports are managed with the dashboard. Risk Managers and Occupational Health and Safety Managers within a Healthcare setting.
VisiumKMS

VisiumKMS

by Rolls-Royce Controls and Data Services

(0 reviews)
Whether you call it issue tracking, recommendation tracking, corrective action, preventive action or continuous improvement management, Rolls-Royce has a solution that is unparalleled for managing these areas. VisiumKMS is without peer for managing issues, whether they are simple or complex. VisiumKMS has configurable workflow, answer driven checklist, user-defined reporting, dashboards and many other features that allow you to manage issues. VisiumKMS, a Rolls-Royce solution, is a world-class comprehensive suite of EHS, Quality, and Operational Risk Management applications.
IssueFly

IssueFly

by IssueFly

(0 reviews)
So, you are doing a project with your client and you want to track issues, tasks or bugs that come up during it. You can do it by using your internal task or issue tracking software but it may lead to all these configuration and deployment problems which you want to avoid in short-term projects. So if you don't want to end up with all this mess on your email or spreadsheet, use the IssueFly - simple app for you and your client to work on issues. It is super easy to start up. And it is free! Issue Fly - simple app for you and your client to work on issues. It only takes 30 seconds to start up. And it is free!
Safety & Incident Management Software
Enablon Safety & Incident Management software covers the entire incident management lifecycle. It allows all events to be reported, investigations managed and corrective action plans monitored. The solution offers comprehensive web and mobile data collection features, expert root cause analysis, and advanced reporting capabilities (OHSAS 18001, RIDDOR, WCB, etc). In addition, built-in best practices can be used to turn incident report data into preventive action plans. Ask for a free demo now! Enablon provides the most complete EHS, Sustainability and Risk Management software solutions on the market with 1000+ global customers
SessionStack

SessionStack

by SessionStack

(0 reviews)
SessionStack records sessions in web apps. Developers can reproduce problems by seeing what happens in the browsers of their users. SessionStack records sessions in web apps. Developers can reproduce problems by seeing what happens in the browsers of their users.
FAASTHELP

FAASTHELP

by Faasthelp

(0 reviews)
Faasthelp is a sales and customer support software powered by Artificial intelligence. Our faasthelps products which are chat, talk and email bots proactively start chatting with your customers and solves the query, gives assistance if they have any.It will reply within seconds through chat, voice and mail whenever customers are on your website. Our products will also help you in sales of your products or services. It has also knowledge base and ticketing software Faasthelp, Artificial Intelligence powered sales and customer support software
ServiceDesk Plus

ServiceDesk Plus

by ManageEngine

(109 reviews)
ManageEngine ServiceDesk Plus is a completely web-based Help Desk and Asset Management Software. It offers an integrated package with Incident management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point. ServiceDesk Plus provides all that you need to have a full-fledged IT Help Desk and a productive Help Desk staff. ManageEngine ServiceDesk Plus is available in both normal edition and also ITIL edition. Help desk support software and asset management tool includes, knowledgebase, SLA management, ticket tracking, inventory management.
Marker.io

Marker.io

by Marker.io

(48 reviews)
Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows. Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more
Wix Answers

Wix Answers

by Wix Answers

(15 reviews)
Wix Answers is the professional customer support platform with issue tracking functionality. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships with your custome Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.
OfficeAmp

OfficeAmp

by Anaek

(11 reviews)
Manage Employee Requests for IT, HR, Facilities and Office Manager. Collect, manage and resolve tickets in Slack in real-time. OfficeAmp makes it easy for office managers and admins to run an efficient workplace by giving employees a one-stop shop for all of their requests and questions. Need a snack in a pantry? Want to book a flight? Order some lunch? No more emails, texts or calls. Simply message OfficeAmp and get stuff done around the office. Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack - where your team works!
Codegiant

Codegiant

by Codegiant

(9 reviews)
Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users. Codegiant includes issue tracking, hosted Git repositories, continuous integration and documentation in a single platform. Slack Integrations, API integrations are also in place with Codegiant. Issue tracking, continuous integration, and documentation in a single platform. It is free for upto 5 users and unlimited repositories.
Serfy

Serfy

by Serfy

(2 reviews)
Serfy - unique maintenance service NETWORK. - For Maintenance Service Companies Serfy is a field service management software, empowering to get tasks from their Clients and manage it to Field staff or Outsource Partners. - For Maintenance Service Buyers Serfy is a FREE and Universal tool to report all kinds of issues to all their Service providers. - Serfy is used mostly by Commercial property management and Facilities companies. Contact us for more. Serfy - unique issue ticketing & field service management NETWORK empowering Providers to connect with their Clients and vice versa.
WebIssues

WebIssues

by WebIssues

(1 review)
An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments. An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.
iSystain

iSystain

by iSystain

(1 review)
We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance. We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.
Cuzwork

Cuzwork

by Cuzwork

(1 review)
Ticket tracking made easy and fully customizable. Cuzwork projects enable you to organize and prioritize your projects in a flexible and configurable way. Cuzwork projects enable you to organize and prioritize your projects in a flexible an
Issue Tracking Software

Issue Tracking Software

by Sphera

(1 review)
Sphera's solutions initiates actions from any source within the system both reactive and proactive processes, external systems across business domains, and custom sources per your organizational needs creating easy access to all accountabilities. This enables an Action Item workflow step to verify that action is taken and configure the number of approvals required to approve a workflow. Automate Email notifications, reminders, approvals, closure and verifications per your processes and more. Spheras action item management solution allows you to capture, manage, and monitor tasks that require completion.
Pazo

Pazo

by Trakd Innovation

(1 review)
PAZO assists businesses in ensuring that their daily routine activities are carried out effortlessly to invest the time saved on other business processes. The cloud-based app automates the arduous pen and paper-based processes of checklists filing and issues/snags management. With a user-friendly dashboard, businesses can avail a holistic view of the operations carried out at every level. PAZO extends its feature-rich app to various businesses with their core features being checklist scheduling. Cloud-based app that automates the arduous pen and paper-based processes of checklists filing and issues/snags management.
Enterprise Incident Manager
The issue management software combines good information and ease-to-use to get maximum benefit out of your issue management efforts. Combines good information and ease-to-use to get maximum benefit out of your issue management efforts.
MetricStream IT Incident Management
MetricStream Incident Management software module is a comprehensive solution that enables companies to establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting. The issue management solution supports identification and evaluation of issues as well as case investigation and tracking leading to an elaborate remediation or corrective action process. Establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting.
RC On-Track Issue Management

RC On-Track Issue Management

by Roundedcube

(0 reviews)
Manage and track enhancement requests, changes to products and reported defects from submission to resolution. Manage and track enhancement requests, changes to products and reported defects from submission to resolution.
Q5 Incident Management

Q5 Incident Management

by Q5 Systems

(0 reviews)
Q5's Incident Management Software is an easy-to-use, web-based system for centralizing the process of recording, tracking and reporting events and incidents in order to streamline compliance. Our incident management software will help you better identify workplace hazards and implement corrective actions to promote a safer work environment. Helps you better identify workplace hazards and implement corrective actions to promote a safer work environment.
Quality Control

Quality Control

by AppThemes

(0 reviews)
A WordPress application theme for keeping track of your project developments and issues through ticket creation and completion. A WordPress application theme for keeping track of your project developments and issues through ticket creation and completion.
Borealis Application

Borealis Application

by Borealis

(0 reviews)
Borealis helps organizations to manage key stakeholders and secure their support to ensure the success of their projects. Our powerful collaboration software allows any project team to implement effective stakeholder engagement plans and mitigate project risks by making it easy to map and prioritize complex stakeholder relationships, record and monitor all engagements, issues, commitments and grievances, and more. It also assists with the engagement strategy by providing insightful analytics. Boréalis helps organizations to manage key stakeholders and secure their support to ensure the success of their projects.
Incident Management Software

Incident Management Software

by Mission Manager

(0 reviews)
Mission Manager is a cost-effective, web-based incident management tool for first responders, providing a turnkey solution for personnel & asset management, mission planning and execution. Based on Preparation, Readiness and Execution, Mission Manager allows incident commanders to efficiently manage their daily team operations, track mission events in real time on robust maps and produce automated NIMS ICS reports. Since 2011, Mission Manager has supported approximately 7,000 missions. Turnkey, web-based incident management tool for first responders. Manage teams & assets. Execute missions. Produce fast ICS reports.
io Sweep

io Sweep

by io Sweep

(0 reviews)
With the lowest price in the industry you can be assured that you are getting all the necessary information you need to create a truly safe environment for all your employees. Here are some the Issues that can easily be managed. Corrective / Preventive Actions Environmental Management Environmental Risk Assessment Forms Management Incident Management Industrial Safety Quickly create virtually any type of incident report on your smart mobile device, fill it out, and send it to everyone you need.
Testify

Testify

by Testify

(0 reviews)
Testify provides you with digital Checklists with incorporated issue tracking. You can build your Checklists flexible by your own und use them optimised on mobile devices. Issue tracking Saas software that simplifies quality control through the use of digital checklists with all your data in one place.
Clarity Issue Tracking

Clarity Issue Tracking

by Code & Clarity

(0 reviews)
Simple and robust issue and bug tracking for development and project teams that lets your developers concentrate on the code. Simple and robust issue and bug tracking for development and project teams that lets your developers concentrate on the code.
Enviance EHS Management

Enviance EHS Management

by Enviance

(0 reviews)
Enviance is a leader in Cloud-based Environmental, Health, and Safety (EH&S) software. Deployed by organizations focused on proactive risk management, improving incident reporting, optimizing management systems performance, and communicating improvements to stakeholders. Our platform provides a wide range of easily expandable capabilities that enable organizations to measure, monitor, and manage critical processes & safety information Cloud-based EHS Incident management software application.
ScriptRunner

ScriptRunner

by Adaptavist

(0 reviews)
A collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services. Extend, enhance and integrate Jira. A collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services. Extend, enhance and integrate Jira.
Ropig

Ropig

by Ropig

(0 reviews)
For SaaS developers: stop being interrupted by alerts. Events are prioritized and filtered to your preferences. For SaaS developers: stop being interrupted by alerts. Events are prioritized and filtered to your preferences.
Cention Contact Center

Cention Contact Center

by Cention Group

(0 reviews)
With Cention you can: handle all your channels in one system with pure OMNI-channel support get a full 360 view of all your customers communication, including complete history have chat bots working side by side with your agents with seamless transfers and full history route all errands to the right queue, right agents and right bots automatically get external and internal help with our Collaboration feature get full statistic coverage with our Reports module Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.