Customer Experience Software

Intouch Insight customer experience software helps organizations proactively manage their customer experience. Intouch collects customer feedback and data from any source, and artificial intelligence-powered features transform huge amounts of data into meaningful information that everyone in the organization can understand. Teams at all levels can then easily prioritize and take action, and measure the impact on business goals. Learn more about Intouch Insight

Intouch Insight customer experience software improves customer satisfaction by allowing brands to listen, interpret and act on CX data. Learn more about Intouch Insight

Hotjar is the fast & visual way to understand your users. Hotjar is everything your team needs to get instant visual feedback, see how people are really using your site and uncover insights to make the right changes. Learn more about Hotjar

Feedback and analytics tools built to improve your website visitor experience. Provides heatmaps, feedback polls, surveys, and more. Learn more about Hotjar

Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Learn more about Qualtrics Customer Experience

Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey. Learn more about Qualtrics Customer Experience

CMNTY is a powerful online platform used by today's most innovative brands and marketing research agencies to build customer insights communities. Through continuous dialogue with customers in dedicated online platforms, brands develop a deeper understanding of the motivations and desires of the people they serve. Learn more about CMNTY Platform

CMNTY is a platform used by today's most innovative brands and insights professionals to develop a deeper understanding of customers. Learn more about CMNTY Platform

TeamSupport is the only customer experience software built for business to business, including all the features you need in B2B: a robust customer database, custom SLA management, customer alerts, proprietary customer distress index, task management, in-depth reporting & metrics, and even sentiment analysis! TeamSupport is also fully customizable and scales with you as you grow. Get the focus back on your customers where it belongs and provide an exceptional customer experience. Learn more about TeamSupport

Customer Experience software built for business to business. Understand your customers better and improve customer satisfaction today. Learn more about TeamSupport

Deliver great customer experiences and drive growth with NPS software by AskNicely. AskNicely integrates with your CRM (including Salesforce.com) to automatically collect customer feedback with a simple one-question email survey (based on the Net Promoter Score). Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no help from IT. Learn more about AskNicely NPS Software

Deliver great customer experiences and drive growth with NPS software by AskNicely. Learn more about AskNicely NPS Software

Improve the customer experience with an all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. The Genesys PureCloud platform is a single tool that handles all communications¿voice, chat, email, text message and more. Drill-down analytics, recording policies and workforce management are built in. An intuitive interface makes it easy to use, whether you¿re an agent, supervisor or IT administrator. Learn more about Genesys PureCloud

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys PureCloud

Podium is trusted by over 130,000 users to get more reviews on sites like Google, Facebook, HealthGrades & more to improve the customer experience and understand what makes your business successful. The Podium platform is geared around convenience for customers and giving business owners the tools they need to be there for customers. Improve your customer experience with reviews, sentiment analysis, messaging, webchat and more. Learn more about Podium

Podium Customer Experience improvement software focused on reviews, messaging, convenience for customers and more. Learn more about Podium

Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. We analyze survey responses, reviews, support tickets and other sources of feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. - We uncover insights that help you build a better customer experience - Understand each departments impact on customers - Identify what matters to customer segments Learn more about Thematic

Turn your existing feedback into actionable insights using AI-powered thematic analysis. Learn more about Thematic

Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving Customer Experience. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care. Learn more about Key Survey

Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving Customer Experience. Learn more about Key Survey

Nextiva Service CRM is a multi-channel customer support and customer experience software that allows agents to help customers over multiple communication channels, managing all their interactions in one place. With Artificial Intelligence tools, an intuitive rules engine, and database builder, businesses can automate workflows to save time and effortlessly gain insights from the data. Comprehensive experience scoring and patented SmartTopic technology give companies a holistic view of customers. Learn more about Nextiva CRM

Nextiva Service CRM is a multi-channel customer support software that allows agents to manage all customer interactions in one place. Learn more about Nextiva CRM

MaritzCX is customer experience (CX) management for big business. Organizations need CX programs that drive high value and high return. We help increase customer retention and lifetime value by ingraining customer experience-driven insight and action into the DNA of business operations. With a unique combination of CX software, data and research science, deep vertical market expertise, and managed program services, only MaritzCX offer a full-service, professional CX approach. Learn more about MaritzCX

MaritzCX offers a full-service CX approach to continuously improve the CX across an enterprises customers, employees, and partners. Learn more about MaritzCX

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Learn more about Zoho CRM

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM

Simple yet powerful customer retention and acquisition platform. Build you your own branded rewards program. Learn more about TapMango

Simple yet powerful customer retention and acquisition platform. Build you your own branded rewards program. Learn more about TapMango

Build interactive, code-free walkthroughs that onboard and convert every user. Our easy step-by-step guides can be added to any website WITHOUT code integration - you can create your first Nickelled website walkthrough in minutes and share with colleagues, customers or prospects in seconds. Train your customers or team on new website updates, work processes and online tools. Try Nickelled FREE today (no credit card required). Learn more about Nickelled

Make simple, step-by-step website walkthroughs for onboarding and converting every user. Learn more about Nickelled

amoCRM provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. With a lead card autofilling, tags, segmentation, lead scoring and reporting, you can manage your most valuable accounts more effectively. Then after you've identified the leads you should focus on, amoCRM takes care of delivering relevant ads, content and promotions to your target audiences. That way, amoCRM helps you to provide great customer experience, prioritizing your time and efforts. Learn more about amoCRM

amoCRM is easy-2-use CRM. It is however very functional and powerful. Sales pipeline, lead tracking, analytics and website integration. Learn more about amoCRM

Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve customer engagement or employee engagement (eNPS). SightMill makes it easy to add NPS surveys to your website, to send NPS surveys by email, or to collect NPS surveys at a live event. Integrates with third-party software (Slack, Zapier, CRMs) and provides tools to route feedback to your team. Learn more about SightMill - NPS Software

Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve your customer engagement. Learn more about SightMill - NPS Software

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Learn more about Five9

Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration. Learn more about Five9

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Learn more about Zoho Desk

Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Learn more about Zoho Desk

Sprout Social offers powerful social customer care solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout supports Facebook, Twitter, Instagram, LinkedIn and Google+ & integrates with Bitly, Google Analytics, Zendesk, Feedly & UserVoice. | Try Sprout Free For 30 Days. Learn more about Sprout Social

Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free Learn more about Sprout Social

The Thought Industries award-winning Learning Business Platform is helping for-profit training organizations, software companies, consulting firms, associations, CEU providers, and more drive revenue and scale learning operations. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities - all from a consolidated cloud-based solution. Learn more about Thought Industries

The Thought Industries award-winning Learning Business Platform is helping for-profit businesses drive revenue and scale operations. Learn more about Thought Industries

Mize Connected Customer Experience (CX) Platform connects Manufacturers, Customers, Channel Partners, and Suppliers to optimize service experience and maximize customer lifetime value. Mize CX Platform enables companies to simplify and streamline key post-sale customer interactions such as product registration, warranty, service plans, parts, support, field service, and maintenance. Companies can generate high-margin revenues from the loyal customer base. Learn more about Mize CX Platform

Mize CX Platform enables manufacturers to deliver better customer service and generate more sales and profits from the install base. Learn more about Mize CX Platform

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow

Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow

Aimtell enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push notifications to. Learn more about Aimtell

Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more. Learn more about Aimtell

Whatfix is the easiest way to create guides, and make how-to's interactive. Whatfix enhances self-service capability of web products and helps companies to reduce support queries and improve user engagement. Using Whatfix Digital Guidance platform, companies can self-curate interactive guides & integrate across all user touch points. Whatfix is being used by large as well as small enterprises for improving training effectiveness, enhancing customer support and to improve user onboarding. Learn more about Whatfix

Whatfix drives technology adoption and user enablement to enhance productivity and engagement through contextual in-app content Learn more about Whatfix

Traditional ways to look for information on a website or a web app is very inefficient. People spend hours per day locating the right page on a nav bar, or going through a huge knowledge base, or chatting with an agent or interacting with semi-trained bots. Airim saves time for these users by creating one widget to find information quickly and effortlessly using highly trained AI Learn more about Airim

Save your customers' valuable time in finding information on a website or web app Learn more about Airim

Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 80,000+ paying customers spanning across 155 countries, sales teams are drawn in by our CRMs simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with CRM that is both agile and powerful. Learn more about Pipedrive

Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive

Freshdesk is a helpdesk solution that offers everything you need to deliver exceptional customer service. Manage all your customer conversations in one place, no matter what the source - email, phone or social media, so you can offer support that is both personal and quick. Freshdesk is easy to use, so you can focus on what matters the most - supporting customers. With features such as best-in-class ticketing and smart automations, making customers happy has never been this easy. Learn more about Freshdesk

A web-based customer service software loved by over 100000 businesses worldwide. Learn more about Freshdesk

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors. Learn more about Fivestars

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often. Learn more about Fivestars

Building a product people love is about measurement, not intuition. To know how people are using your product, you need a tool that can easily surface those insights. WebEngage enables teams to segment their customers and engage with them in a contextual and personalized manner. Give what your users want by monitoring your users' data, need and actions and designing cross-channel communication workflows using our Journey Designer. Learn more about WebEngage

WebEngage is a B2C multichannel marketing automation tool. It helps improve user retention and drive conversions without spending $$$ Learn more about WebEngage

ReviewTrackers is the award-winning reputation management and customer feedback software trusted by over 40,000 businesses on sites like Google, Facebook, TripAdvisor and over 100+ more. Sign up for a free trial today and in minutes- see how the robust workflow, automation to respond and generate new reviews can improve your business. Our powerful reporting and analytics, competitor insights and text analytics will help you uncover operational insights to drive more revenue for your company. Learn more about ReviewTrackers

Software that helps businesses manage and respond to reviews, boost ratings and rankings, and discover key customer insights. Learn more about ReviewTrackers

---> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to use an exceptional customer experience to create advocates by getting them to recommend you to all their friends via online reviews. Like word of mouth only 1000x better. Never send a survey again while knowing exactly what your customers think about your service. See who your biggest fans are, and quickly respond to customer issues. No contracts, 14-day free trial, then just $75/month. Learn more about NiceJob

----> The easiest way to use exceptional customer experiences to create advocates. Like word of mouth only 1000x better. Try it free! Learn more about NiceJob

ITC's omnichannel platform for digital customer service consolidates digital communication channels into a single platform that allows agents to engage with customers the same way, regardless of channel. ITC's digital desktop allows you to engage with your customers on their channel of choice without restricting them by providing a single online solution to connect with customers via: SMS texting, social media, live chat, messengers, email, and Chatbots. Learn more about InTheChat

ITC is an omnichannel platform for digital customer service, consolidating all channels into a single platform with CRM integration. Learn more about InTheChat

Since 2008, our award-winning Picnic platform remains the world's most advanced system created by experienced video game designers to drive community participation, recognition, loyalty and engagement. Picnic includes a full suite of enterprise gamification and activity modules including individual and team quests, points, badges, leaderboards, levelling, collaboration, competition, item gameplay, collection challenges, and social experience such as social login, sharing, voting, and more. Learn more about Picnic

The only gamification platform created by experienced video game designers to drive community engagement, recognition, and loyalty. Learn more about Picnic

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use and Application Performance Management. Get started in 30 minutes with SDK integration (Windows, Mac, Linux). Out-of-the-box reporting instantly shows usage trends and user behavior. ReachOut in-app messaging delivers contextually relevant messages based on targeting you define (feature usage, geography, version or license status). Learn more about Revulytics Usage Intelligence

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use. Learn more about Revulytics Usage Intelligence

Trustpilot is a review management tool that helps businesses improve the customer experience with their earned reputation. By automating the review collection process and learning from customers, businesses can transform the customer experience to boost conversions and sales. Features include: powerful review reporting and analytics, Google Seller Ratings, rich snippet stars, review invitations and reminders, onsite review widgets, and more. Learn more about Trustpilot

Customer review management tool that helps you connect and build trust with your customers. Learn more about Trustpilot

Falcon.io provides a platform for social media marketing and customer experience management. It features tools for social media listening, engagement, publishing, measuring and customer data management. Marketers and companies can deliver more personalized brand experiences, across touchpoints, based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services. Learn more about Falcon.io

Social media marketing & customer experience management on one easy-to-use platform. Learn more about Falcon.io

Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Learn more about Ecrion Engage

Innovative solution that integrates visual, intuitive design tools and data aggregation with multi-channel delivery and engagement. Learn more about Ecrion Engage

Our customizable one question survey will allow you to easily determine who your most loyal customers are. Through a customizable one question survey, you can ask your customers how likely they would be to refer others to your business. Learn more about OSI Feedback

Get real time customer feedback from all your customers using a simple one question email survey. Learn more about OSI Feedback

Smartlook is a qualitative analytics solution for web and mobile helping over 200,000 businesses of all sizes and industries answer the whys behind users actions. Why do users churn, or why arent they using that feature? Eliminate the guesswork always-on visitor recordings and heatmaps show real user behavior, while automatic event tracking and conversion funnels reveal trends in behavior. Not just numbers and graphs, Smartlook tells you why users behave the way they do. Learn more about Smartlook

Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels Learn more about Smartlook

Reputology is the best-of-breed Review Management platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer reviews and comments happen: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Learn more about Reputology

Reputology is the Review Monitoring platform that helps multi-location enterprises manage reviews on Google My Business, FB & more. Learn more about Reputology

All in one software for marketers to do everything right from lead capture, email & drip marketing, workflows, webpush notification, marketing automation and more. SendX replaces all that with a single platform at an affordable price. Learn more about SendX

Growth Tools & Email Marketing Automation platform to grow your web business. Best suited for small to medium size business. Learn more about SendX

Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials

Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Wizu is an AI powered chatbot for conversational surveys designed to increase response rates and improve customer experience.

Wizu is an AI powered chatbot for conversational surveys designed to increase response rates and improve customer experience.

Get all of your customer feedback in one place. Aggregate, organise and share all your customer feedback and user research easily

Get all of your customer feedback in one place. Aggregate, organise and share all your customer feedback and user research easily

Cloud-based solution that offers leadership board, employee communication, and employee loyalty modeling capabilities.

Cloud-based solution that offers leadership board, employee communication, and employee loyalty modeling capabilities.

End-to-end digitization platform for restaurants to increase customer base and for increasing margins.

End-to-end digitization platform for restaurants to increase customer base and for increasing margins.

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in todays overwhelming digital world.

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in todays overwhelming digital world.

TopBox provides a streamlined and cost-efficient B2B customer-feedback solution to help SMBs grow through strategic insights.

TopBox provides a streamlined and cost-efficient B2B customer-feedback solution to help SMBs grow through strategic insights.

Cloud-based customer interaction analytic solution to determine why customers are calling in for support.

Cloud-based customer interaction analytic solution to determine why customers are calling in for support.

Moxtra is the embeddable collaboration companion that works the way teams do: flexibly and simply, in real-time or anytime.

Moxtra is the embeddable collaboration companion that works the way teams do: flexibly and simply, in real-time or anytime.

Customer experience means all users (clients, employees, partners). You need a Digital Experience Platform

Customer experience means all users (clients, employees, partners). You need a Digital Experience Platform

Watch actual browsing behavior. Optimize website usability. Boost conversion rates. Visualize user behavior with heatmaps.

Watch actual browsing behavior. Optimize website usability. Boost conversion rates. Visualize user behavior with heatmaps.

Conversocial is the digital customer care platform for social messaging.

Conversocial is the digital customer care platform for social messaging.

User-friendly software enabling creation of powerful and valuable survey research and feedback applications.

User-friendly software enabling creation of powerful and valuable survey research and feedback applications.

An enterprise guidance and engagement platform; on-screen guidance reduces the costs of training, support, and onboarding.

An enterprise guidance and engagement platform; on-screen guidance reduces the costs of training, support, and onboarding.

Usabilla provides various user feedback solutions that allow businesses to continuously improve the UX and UI of their websites.

Usabilla provides various user feedback solutions that allow businesses to continuously improve the UX and UI of their websites.

Go beyond traditional analytics and truly understand your customers.

Go beyond traditional analytics and truly understand your customers.

Mobile workforce management software with real-time appointment booking, job scheduling, SLA monitoring, and job dispatch options.

Mobile workforce management software with real-time appointment booking, job scheduling, SLA monitoring, and job dispatch options.

Purple's solution allows businesses to monitor their physical spaces and view detailed analytics about customer behaviour.

Purple's solution allows businesses to monitor their physical spaces and view detailed analytics about customer behaviour.

Cxense enables publishers, ecommerce retailers & brands to fuse, analyse and activate their data to deliver true 1:1 user experiences.

Cxense enables publishers, ecommerce retailers & brands to fuse, analyse and activate their data to deliver true 1:1 user experiences.

GetFeedback is easy-to-use survey software that helps you send better surveys and collect better feedback.

GetFeedback is easy-to-use survey software that helps you send better surveys and collect better feedback.

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform.

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform.

User experience (UX) analytics and optimization platform that improves conversion rates and creates ideal customer journeys.

User experience (UX) analytics and optimization platform that improves conversion rates and creates ideal customer journeys.

#1 SMS software for SMBs and enterprise companies. Zingle helps businesses communicate with customers via text.

#1 SMS software for SMBs and enterprise companies. Zingle helps businesses communicate with customers via text.

Ameyo Call Center Suite is a comprehensive interaction management solution for Contact Centers and Enterprises.

Ameyo Call Center Suite is a comprehensive interaction management solution for Contact Centers and Enterprises.

Totango is a customer success platform that drives action and focus for teams and predictable results for management.

Totango is a customer success platform that drives action and focus for teams and predictable results for management.

Software to boost return customer rates by creating a loyalty discount program that can be integrated with social media sites.

Software to boost return customer rates by creating a loyalty discount program that can be integrated with social media sites.

The fastest, smartest and easiest solution for processing customer feedback into actionable insights.

The fastest, smartest and easiest solution for processing customer feedback into actionable insights.

Surveypal is an online survey platform that helps you measure and improve the customer experience

Surveypal is an online survey platform that helps you measure and improve the customer experience

Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more.

Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more.

Appcues is the easiest way to personalize your product experience without changing any code.

Appcues is the easiest way to personalize your product experience without changing any code.

Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales.

Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales.

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot

Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot

The online customer review platform for inviting and collecting feedback via Website / Email / Text Messaging.

The online customer review platform for inviting and collecting feedback via Website / Email / Text Messaging.

Monitor, manage and personalize communication with your digital customers.

Monitor, manage and personalize communication with your digital customers.

Omniata is an all-in-one analytics, marketing & A/B testing platform that enables custom data modeling & user experience optimization.

Omniata is an all-in-one analytics, marketing & A/B testing platform that enables custom data modeling & user experience optimization.

Clicktools is the premium survey software for business. Hundreds of organizations rely on it to improve customer experience.

Clicktools is the premium survey software for business. Hundreds of organizations rely on it to improve customer experience.

Toonimo humanizes the web user experience with engaging digital walkthroughs.

Toonimo humanizes the web user experience with engaging digital walkthroughs.

Create customer journey maps, personas and stakeholder maps online. Collaborate with others, share your maps, and present your findings

Create customer journey maps, personas and stakeholder maps online. Collaborate with others, share your maps, and present your findings

Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions.

Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions.

Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic.

Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic.

Enghouse Networks acquires, integrates, develops and deploys pioneering technologies

Enghouse Networks acquires, integrates, develops and deploys pioneering technologies

Cloud-based customer feedback collection and analysis software with micro surveys and one-click testimonial publishing.

Cloud-based customer feedback collection and analysis software with micro surveys and one-click testimonial publishing.

A platform to create amazing seamless customer experiences that delight your customers at every touch point.

A platform to create amazing seamless customer experiences that delight your customers at every touch point.

Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).

Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Data-Driven Customer Success Management platform for B2B SaaS.

Data-Driven Customer Success Management platform for B2B SaaS.

Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights

DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights

UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.

UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation.

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation.

Feedbackly is the only customer feedback software with built in marketing and sales tools.

Feedbackly is the only customer feedback software with built in marketing and sales tools.

Real-time customer feedback platform for brick & mortar businesses.

Real-time customer feedback platform for brick & mortar businesses.

Easy to use software to turn customer feedback into true employee enthusiasm & culture change, right to the frontline.

Easy to use software to turn customer feedback into true employee enthusiasm & culture change, right to the frontline.

User feedback software for websites and mobile apps.

User feedback software for websites and mobile apps.

Using unique semantic technology, our solution combines social monitoring, CEM, moderation and real time insights.

Using unique semantic technology, our solution combines social monitoring, CEM, moderation and real time insights.

BPA Quality is the next generation solution for integrated Quality, Health, Security and Environment (QHSE) as well as Risk management.

BPA Quality is the next generation solution for integrated Quality, Health, Security and Environment (QHSE) as well as Risk management.

Employee training and SaaS onboarding with smart interactive guides and walkthroughs.

Employee training and SaaS onboarding with smart interactive guides and walkthroughs.

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more.

Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more.

UserReplay reveals the truth about your customers' online experiences by recording and analyzing every website journey.

UserReplay reveals the truth about your customers' online experiences by recording and analyzing every website journey.

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise.

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise.

The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics.

The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics.

An agile customer success management platform built to help companies plan, manage and engage with their customers.

An agile customer success management platform built to help companies plan, manage and engage with their customers.

Fully managed customer experience software solution with trending capabilities and text analytics.

Fully managed customer experience software solution with trending capabilities and text analytics.

ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!

ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!

Inquisium helps businesses of all sizes, across all industries create compelling feedback programs that glean actionable insights.

Inquisium helps businesses of all sizes, across all industries create compelling feedback programs that glean actionable insights.

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.

Experiture lets you create, launch, measure, and optimize highly individualized marketing programs across email, web, mobile and more.

Experiture lets you create, launch, measure, and optimize highly individualized marketing programs across email, web, mobile and more.

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.

We're an enterprise platform that makes it easier than ever for you to deliver highly-personalized mobile experiences to your customers

We're an enterprise platform that makes it easier than ever for you to deliver highly-personalized mobile experiences to your customers

Enables you to use different types of data collection methods simultaneously to evaluate the services you offer to your customers.

Enables you to use different types of data collection methods simultaneously to evaluate the services you offer to your customers.

Offers a robust content library and sends personalized one-to-one communications between sales and clients.

Offers a robust content library and sends personalized one-to-one communications between sales and clients.

Big data customer retention platform for improving overall customer experience

Big data customer retention platform for improving overall customer experience

Display ads tailor-made for Account Based Marketing (ABM) influence key accounts quickly and easily.

Display ads tailor-made for Account Based Marketing (ABM) influence key accounts quickly and easily.

Make it easier for hotels, restaurants, stores to measure Customer Satisfaction on real-time and turn data into quick actionable steps

Make it easier for hotels, restaurants, stores to measure Customer Satisfaction on real-time and turn data into quick actionable steps

The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens.

The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens.

AI Content & Customer Journey Optimization

AI Content & Customer Journey Optimization

Patient flow management solution with appointment system, calendaring, and messaging features. Add-ons available.

Patient flow management solution with appointment system, calendaring, and messaging features. Add-ons available.

SeeVolution offers Live Heatmap customer experience tool to help you understand how your customers engage with your site.

SeeVolution offers Live Heatmap customer experience tool to help you understand how your customers engage with your site.

Feedback Lite is a customer feedback tool designed to assist website owners and operators to survey their visitors.

Feedback Lite is a customer feedback tool designed to assist website owners and operators to survey their visitors.

Cloud based solution for customer loyalty and feedback. Features include analytics and marketing capabilities.

Cloud based solution for customer loyalty and feedback. Features include analytics and marketing capabilities.

Survey tool for offline & online data collection. Install in stores across the world, on your website or in mails.

Survey tool for offline & online data collection. Install in stores across the world, on your website or in mails.

FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys.

FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys.

Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads.

Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads.

A software suite for tracking human emotions and web analytics displayed into reporting tools called the Emolytics.

A software suite for tracking human emotions and web analytics displayed into reporting tools called the Emolytics.

Real-time tracking and analytics, enabling brick-and-mortar stores unique customer experience and an increase in retention & sales.

Real-time tracking and analytics, enabling brick-and-mortar stores unique customer experience and an increase in retention & sales.

Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.

Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.

Real-time CX Solution that empowers you to review, measure, & analyze customer satisfaction through multiple channels API integration.

Real-time CX Solution that empowers you to review, measure, & analyze customer satisfaction through multiple channels API integration.

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service.

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service.

Cloud customer engagement and feedback collection application for small businesses.

Cloud customer engagement and feedback collection application for small businesses.

On the spot customer feedback via cell phone - that helps stop customer defection.

On the spot customer feedback via cell phone - that helps stop customer defection.

Manage your issues with our Fully integrated ActionTracker.

Manage your issues with our Fully integrated ActionTracker.

Comprehensive, modular and easy to use web-based customer care software suite.

Comprehensive, modular and easy to use web-based customer care software suite.

Personalizes your customer engagement and augments your customer relationships for better business.

Personalizes your customer engagement and augments your customer relationships for better business.

Grow your business by gaining customer loyalty with a world class customer contact center software

Grow your business by gaining customer loyalty with a world class customer contact center software

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews.

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews.

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

Make any digital display you already have interactive!

Make any digital display you already have interactive!

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.

With iTrust Reviews you can invite reviews from your customers, display the score on your website and increase your conversion rate.

With iTrust Reviews you can invite reviews from your customers, display the score on your website and increase your conversion rate.

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

Customer engagement platform that facilitates communication between company and its clients through online customer community.

Customer engagement platform that facilitates communication between company and its clients through online customer community.

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Easily & automatically get more 5-star reviews from customers, & prevent negative ones. Improve online reputation. Free review report!

Easily & automatically get more 5-star reviews from customers, & prevent negative ones. Improve online reputation. Free review report!

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers.

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers.

Collect, store, analyze and act upon all forms of customer feedback.

Collect, store, analyze and act upon all forms of customer feedback.

Delivers a unified desktop solution for enterprise contact center and back office employees.

Delivers a unified desktop solution for enterprise contact center and back office employees.

Captures voice, e-mail, chat, & screen activity along with call details. Analysis tools quickly pinpoint opportunities for improvement.

Captures voice, e-mail, chat, & screen activity along with call details. Analysis tools quickly pinpoint opportunities for improvement.

Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.

Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.

Customer service intake, resolution and reporting software with automated routing and threshold escalations.

Customer service intake, resolution and reporting software with automated routing and threshold escalations.

Cloud based solution for customer insight and survey.

Cloud based solution for customer insight and survey.

Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing.

Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing.

Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement

Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement

Consolidate your customer data platform, campaign management and email marketing efforts into one Adaptive Customer Experience Platform

Consolidate your customer data platform, campaign management and email marketing efforts into one Adaptive Customer Experience Platform

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls.

Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls.

The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors.

The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors.

Store, analyze, and collaborate on user research, making it easy to see patterns, discover insights, and decide what to do next.

Store, analyze, and collaborate on user research, making it easy to see patterns, discover insights, and decide what to do next.

The world's most engaging software for driving business performance - by listening to customers and improving their experience.

The world's most engaging software for driving business performance - by listening to customers and improving their experience.

Provides visibility, insight, and answers to hep companies improve online conversion and customer retention.

Provides visibility, insight, and answers to hep companies improve online conversion and customer retention.

The Most Powerful Customer Success Software.

The Most Powerful Customer Success Software.

Customer feedback made easy through one-click and NPS surveys.

Customer feedback made easy through one-click and NPS surveys.

User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users.

User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users.

An online solution for keeping your customer information in one place. Features include dashboards, event tracking, and messaging.

An online solution for keeping your customer information in one place. Features include dashboards, event tracking, and messaging.

Powerful platform for website owners that streamlines the entire process of customer testimonial gathering and display.

Powerful platform for website owners that streamlines the entire process of customer testimonial gathering and display.

Helps organizations and enterprises deliver product content across all customer touchpoints.

Helps organizations and enterprises deliver product content across all customer touchpoints.

Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers.

Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers.

eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands.

eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands.

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.

Customer experience management solution that improves decision making and helps to increase profitability.

Customer experience management solution that improves decision making and helps to increase profitability.

Alerting & analytics solution for CRM & ERP systems. Monitors data sources - alerts when the customer experience requires attention.

Alerting & analytics solution for CRM & ERP systems. Monitors data sources - alerts when the customer experience requires attention.

Exchange real-time text messages, and accept payments from your customers all within the conversation.

Exchange real-time text messages, and accept payments from your customers all within the conversation.

CEM platform that allows you to monitor performance and training needs, assess customer sentiment and effectively resolve every issue.

CEM platform that allows you to monitor performance and training needs, assess customer sentiment and effectively resolve every issue.

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data.

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data.

Web-based solution for project managers, marketers, and user experience directors.

Web-based solution for project managers, marketers, and user experience directors.

Happy customers, shorter service queues!

Happy customers, shorter service queues!

Enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face.

Enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face.

Solution made to engage customers across any channel. Features include online reputation management & enterprise feedback management.

Solution made to engage customers across any channel. Features include online reputation management & enterprise feedback management.

Enterprise grade assessment platform to help capture feedback in both offline and online modes.

Enterprise grade assessment platform to help capture feedback in both offline and online modes.

Use DigitalCX to deliver highly personalised self-service, sales and customer engagement across every digital channel and device.

Use DigitalCX to deliver highly personalised self-service, sales and customer engagement across every digital channel and device.

Web based platform that provides a continuous and closed loop connection with the consumer community for communication in a simple way.

Web based platform that provides a continuous and closed loop connection with the consumer community for communication in a simple way.

The local CRM driven by customer engagement and trackable retention revenue.

The local CRM driven by customer engagement and trackable retention revenue.

An easy-to-use professional SaaS data collection platform that enables you to gather high quality data in realtime.

An easy-to-use professional SaaS data collection platform that enables you to gather high quality data in realtime.

A service that uses data science to analyse customer engagement.

A service that uses data science to analyse customer engagement.

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

Helps sellers to collect opinion of their customer in a rich and interactive way about the items purchased by them.

Helps sellers to collect opinion of their customer in a rich and interactive way about the items purchased by them.

A SaaS to plan, manage, and track UX research work and make sense of your research findings.

A SaaS to plan, manage, and track UX research work and make sense of your research findings.

Transforms evaluations and customer feedback to gather smart data and make real improvements to your courses, programs, or events.

Transforms evaluations and customer feedback to gather smart data and make real improvements to your courses, programs, or events.

Measures customer experience through emotions, scientifically, helping businesses make informed decisions that impact results.

Measures customer experience through emotions, scientifically, helping businesses make informed decisions that impact results.

CRM Aapya-Customer Experience management solution for restaurants to manage operations & improve the same and customer experience.

CRM Aapya-Customer Experience management solution for restaurants to manage operations & improve the same and customer experience.

Enables call center managers to focus on call center metrics and call center performance.

Enables call center managers to focus on call center metrics and call center performance.

A software tool to capture customer feedback Comes with an App for Android and iOS and a web-based Dashboard Panel.

A software tool to capture customer feedback Comes with an App for Android and iOS and a web-based Dashboard Panel.

CXONCLOUD is an ALL-IN-ONE App to create, manage & measure you end-to-end customer experience in simple clicks & fills.

CXONCLOUD is an ALL-IN-ONE App to create, manage & measure you end-to-end customer experience in simple clicks & fills.

Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.

Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.

livepro is purpose built Customer Experience Knowledge Management. Delivering ANSWERS, not documents - no matter which channel is used.

livepro is purpose built Customer Experience Knowledge Management. Delivering ANSWERS, not documents - no matter which channel is used.

Chatbot making platform to creates chatbots that automatically collects data from website visitors.

Chatbot making platform to creates chatbots that automatically collects data from website visitors.

An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.

An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.

Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.

Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

CrossEngage enables marketers and CRM managers to create unique customer experiences that will stay in mind.

CrossEngage enables marketers and CRM managers to create unique customer experiences that will stay in mind.

An end-to-end customer engagement suite which helps you engage your customer across every stage of the customer journey.

An end-to-end customer engagement suite which helps you engage your customer across every stage of the customer journey.

Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews.

Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews.

Helping small businesses get five star reviews in seconds.

Helping small businesses get five star reviews in seconds.

Brings joy to customer support by helping companies resolve problems faster.

Brings joy to customer support by helping companies resolve problems faster.

A reservation, seating and guest management solution for hospitality operators to acquire, engage & understand guests.

A reservation, seating and guest management solution for hospitality operators to acquire, engage & understand guests.

Conversation builds relationship. Businesses have conversations with individual customers at scale on Layer's enterprise platform.

Conversation builds relationship. Businesses have conversations with individual customers at scale on Layer's enterprise platform.

Quantum Metric is a leading provider of real-time intelligent digital experience analytics for the modern enterprise.

Quantum Metric is a leading provider of real-time intelligent digital experience analytics for the modern enterprise.

The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization.

The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization.

Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback.

Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback.

Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.

Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.

Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers.

Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers.

The Learning by Doing Enterprise On-Site platform!

The Learning by Doing Enterprise On-Site platform!

Customer experience management solution for businesses. Let's you listen to the voice of your customers, and act on it in real time.

Customer experience management solution for businesses. Let's you listen to the voice of your customers, and act on it in real time.

CX Map is a Customer Experience Analytics tool that enables you to collect behavior insights and run experiments to increase sales.

CX Map is a Customer Experience Analytics tool that enables you to collect behavior insights and run experiments to increase sales.

Provides a combination of communications, administrative, and data acquisition capabilities all working together to get valid feedback.

Provides a combination of communications, administrative, and data acquisition capabilities all working together to get valid feedback.

Capture real-time customer feedback and respond instantly with options such as alerts, coupons, social media integration and more.

Capture real-time customer feedback and respond instantly with options such as alerts, coupons, social media integration and more.

Capture actionable customer insights with in-site surveys and polls. Find growth opportunities, increase revenue and conversions.

Capture actionable customer insights with in-site surveys and polls. Find growth opportunities, increase revenue and conversions.

Platform for collecting video, audio and photo reviews. Reward your customers for reviews, increase sales with strong social proof.

Platform for collecting video, audio and photo reviews. Reward your customers for reviews, increase sales with strong social proof.

Check-ins made simple and easy!

Check-ins made simple and easy!

Innovative engagement using software-based "Emotion Sensors" in an inclusive and sophisticated platform.

Innovative engagement using software-based "Emotion Sensors" in an inclusive and sophisticated platform.

The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.

The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.

Operationalize your customer experience and gain valuable ideas and feedback to improve with agility and speed.

Operationalize your customer experience and gain valuable ideas and feedback to improve with agility and speed.

Honestly is the easiest way to collect customer feedback & boost customer experience. Create custom surveys and let the data roll in.

Honestly is the easiest way to collect customer feedback & boost customer experience. Create custom surveys and let the data roll in.

Customer experience management platform that helps build customer advocacy and reduce customer defection.

Customer experience management platform that helps build customer advocacy and reduce customer defection.

Engage customers and improve CX with contact center optimization, customer journey mapping, and customer feedback analysis.

Engage customers and improve CX with contact center optimization, customer journey mapping, and customer feedback analysis.

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work.

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work.

Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.

Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.

Apply artificial intelligence to your customer feedback that learns from your data and helps you make better decisions.

Apply artificial intelligence to your customer feedback that learns from your data and helps you make better decisions.

The Candidate Feedback app optimizes your hiring cycle gives you an edge that makes your positions irresistible to candidates.

The Candidate Feedback app optimizes your hiring cycle gives you an edge that makes your positions irresistible to candidates.

Kibo works with your existing systems and resources to drive a seamless, personal experience for your customers Today!

Kibo works with your existing systems and resources to drive a seamless, personal experience for your customers Today!

A feedback solution to help you tactfully ask & remind customers for feedback, guide them through the online review process and more.

A feedback solution to help you tactfully ask & remind customers for feedback, guide them through the online review process and more.

Customer Experience platform.

Customer Experience platform.

A feedback solution for creation and distribution of surveys, and to monitor responses in real time for customer service improvement.

A feedback solution for creation and distribution of surveys, and to monitor responses in real time for customer service improvement.

Digital wait list that tracks & automatically notifies waiting customers to improve customer experience & increase customer retention.

Digital wait list that tracks & automatically notifies waiting customers to improve customer experience & increase customer retention.

Mobile Product Managers can design and deliver onboarding flows and tips to users without distracting busy developers. No Code required

Mobile Product Managers can design and deliver onboarding flows and tips to users without distracting busy developers. No Code required

A feedback company that provides solutions for form creation, live chat widgets, targeted marketing campaigns, and more.

A feedback company that provides solutions for form creation, live chat widgets, targeted marketing campaigns, and more.

WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance

WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance

Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device.

Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device.

inQuba CX goes a step beyond what most of todays customer feedback systems can deliver by providing context sensitivity

inQuba CX goes a step beyond what most of todays customer feedback systems can deliver by providing context sensitivity

Customer experience platform that enables businesses to implement improvement strategies through issue tracking and reports.

Customer experience platform that enables businesses to implement improvement strategies through issue tracking and reports.

Extend your web app to provide help articles, user onboarding tours, context help, and in-app messages.

Extend your web app to provide help articles, user onboarding tours, context help, and in-app messages.

Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.

Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.

Customer experience management platform designed to ingest customer data and instantly turn it into actionable insights.

Customer experience management platform designed to ingest customer data and instantly turn it into actionable insights.

GuideMe is the fastest and most secure in-app training & walkthrough authoring solution for any software application. Get a free trial.

GuideMe is the fastest and most secure in-app training & walkthrough authoring solution for any software application. Get a free trial.

Digital customer experience platform that simplifies and enhances the way consumers engage with products.

Digital customer experience platform that simplifies and enhances the way consumers engage with products.

Worthix is the first CX survey built with AI, using NLPs to feed questions according to how the customer is responding.

Worthix is the first CX survey built with AI, using NLPs to feed questions according to how the customer is responding.

User feedback and bug reporting tool that's easy to use, customizable, and works right inside your website.

User feedback and bug reporting tool that's easy to use, customizable, and works right inside your website.

Automatically tracks user activity and user experience metrics to give you a holistic view of how your SaaS is being used.

Automatically tracks user activity and user experience metrics to give you a holistic view of how your SaaS is being used.

Widget and platform that enables your customer to select any part of your website and give feedback specifically about it.

Widget and platform that enables your customer to select any part of your website and give feedback specifically about it.