Software de Satisfação do Cliente

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A plataforma Genesys PureCloud é a solução para uma central de contato em nuvem completa de última geração que ajuda a gerenciar e entender as interações omnicanal em uma jornada perfeita para o cliente. Dê aos seus funcionários uma única ferramenta para lidar com todas as comunicações, como voz, bate-papo, e-mail, mensagem de texto e mais. A interface intuitiva facilita o uso, seja você um agente, um supervisor ou um administrador de TI. Os lançamentos de recursos semanais garantem que você supere as expectativas dos clientes hoje e no futuro. Saiba mais sobre o Genesys PureCloud O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente. Saiba mais sobre o Genesys PureCloud
O CloudTalk é um sistema telefônico pronto para uso em um minuto. Ele já trabalha com mais de 1.000 clientes, entre eles DHL, Electronic Star, Yves Rocher, Karcher e muitos outros. Simplifique a vida de suas equipes de vendas e suporte ao cliente com mais de 40 recursos avançados de chamadas. Melhore a comunicação com os clientes em potencial graças à integração com seus sistemas existentes de helpdesk, CRM e comércio eletrônico, como Helpscout, Pipedrive ou Shopify. Comece com uma avaliação GRATUITA de 14 dias. Saiba mais sobre o CloudTalk O CloudTalk é um sistema telefônico baseado na nuvem para equipes de vendas e suporte ao cliente. Ele transforma a ligação em algo fácil e divertido! Obtenha sua avaliação GRATUITA hoje! Saiba mais sobre o CloudTalk
O SurveyLegend é a última geração em pesquisa online - é interativo, interessante e independente de plataforma. Ele capacita empresas (grandes e pequenas) e indivíduos a criarem pesquisas interessantes e otimizadas para dispositivos móveis. Agora você pode criar pesquisas incríveis em seu PC ou tablet, personalizar a aparência da pesquisa como preferir e exibir dados coletados com gráficos atraentes e perspicazes. Criar questionários é simples; basta arrastar e soltar. Você não precisa ser especialista em pesquisa de mercado para usar a ferramenta. Saiba mais sobre o SurveyLegend Crie pesquisas envolventes, independentes de plataforma e interessantes. O SurveyLegend capacita empresas (grandes e pequenas) e indivíduos a coletarem feedbacks. Saiba mais sobre o SurveyLegend
O Hotjar é a maneira rápida e visual de entender os usuários. O Hotjar é tudo o que a equipe precisa para obter feedback visual instantâneo. Veja como as pessoas realmente estão usando o site. e descubra as informações para fazer as mudanças certas. Saiba mais sobre o Hotjar O Hotjar é tudo o que a equipe precisa para obter feedback visual instantâneo e veja como as pessoas realmente estão usando o site. Saiba mais sobre o Hotjar
Gere informações valiosas de seus clientes para alavancar sua estratégia de negócio e aumentar a satisfação do cliente. Personalize o modelo de pesquisa de satisfação do cliente como quiser e compartilhe-o com seu público-alvo. Nenhuma codificação. Satisfação garantida! Saiba mais sobre o 123FormBuilder Gere informações valiosas de seus clientes para alavancar sua estratégia de negócio e aumentar a satisfação do cliente. Saiba mais sobre o 123FormBuilder
O SupportCenter Plus é um software de suporte pronto para ITIL baseado na Internet, projetado para organizações de TI que oferecem suporte de TI a clientes. Ele serve como uma plataforma comum para toda gestão de atendimento ao cliente. Os usuários podem rastrear, gerenciar e resolver tíquetes de Help desk com facilidade, proporcionando assim um pronto suporte ao cliente que leva a satisfação do cliente a um nível totalmente novo. Saiba mais sobre o ManageEngine SupportCenter Plus Dê a central de suporte uma transformação poderosa e visual. Experimente o Support Center Plus. Dê o primeiro passo em direção ao suporte ao cliente de categoria mundial. Saiba mais sobre o ManageEngine SupportCenter Plus

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Pxida is a new product featuring technology and analytics used by global brands to understand their customers in a quick and easy to deploy software tool designed specifically for use by smaller businesses and organizations. Pxida requires no training and is simple and intuitive to use. You will be using analysis and surveys designed by our highly experienced market research experts and data scientists utilizing the latest analytics technology. We employ the experts, so you don't have to! Saiba mais sobre o Pxida Pxida provides detailed analysis of customer feedback for small and medium sized businesses for happier customers and improved results. Saiba mais sobre o Pxida
zenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System (NPS) framework. - collect actionable feedback at high response rates up to 25-30% - excite and engage your organization with feedback livestreams - identify immediate insights and trends with Smart Labels (text analytics) - delight promoters and critics with personalized replies to reduce churn - empower improvements - route feedback alerts to colleagues Saiba mais sobre o zenloop zenloop is a Net Promoter Score (NPS) SaaS platform. We collect, analyze & manage NPS feedback for growth stage e-commerce companies. Saiba mais sobre o zenloop
O SurveySparrow permite transformar pesquisas em conversas. Com uma interface de conversação, o SurveySparrow permite que os usuários criem e compartilhem pesquisas altamente envolventes e inteligentes que oferecem uma experiência de bate-papo. As pesquisas recorrentes do SurveySparrow permitem que você envie pesquisas em intervalos regulares para medir o pulso do cliente ou do funcionário. Com opções fáceis de compartilhamento, o SurveySparrow permite que você compartilhe pesquisas na Internet, dispositivos móveis, redes sociais e e-mails para coletar facilmente os comentários do público-alvo. Saiba mais sobre o SurveySparrow Transforme pesquisas em conversas com pesquisas semelhantes de bate-papo. Envolva-se mais com clientes e funcionários. Saiba mais sobre o SurveySparrow
A principal plataforma de gestão e marketing de revisão de marcas brancas n.° 1 para profissionais de marketing, agências e SEOs. O Grade.us permite: 1) Automatizar a obtenção de mais e melhores avaliações em sites como Google, Facebook e sites de avaliação específicos do setor; 2) Recuperar clientes insatisfeitos antes de escreverem avaliações negativas; 3) Supervisionar revisões em toda a Internet, para que você sempre saiba o que está sendo dito sobre a marca; 4) Automaticamente transformar as melhores avaliação em conteúdo de mídia social e Internet para SEO para ampliar a reputação positiva. Saiba mais sobre o Grade.us A principal plataforma de gestão e marketing de revisão de marcas brancas n.° 1 para profissionais de marketing, agências e SEOs. Automatize mais e melhores avaliações online. Saiba mais sobre o Grade.us
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
A Zendesk desenvolve produtos de software reconhecidos para as empresas melhorarem o relacionamento com o cliente Seus produtos permitem que as empresas sejam mais confiáveis, flexíveis e escaláveis. Eles ajudam a melhorar a comunicação e dão sentido a enormes quantidades de dados. Acima de tudo, eles trabalham juntos para ajudar a transformar as interações em relacionamentos duradouros. Mais de 200.000 empresas, como Uber, Groupon, Box, Airbnb e Disney, estão usando o Zendesk para reduzir os custos de suporte e aumentar a produtividade e a satisfação do cliente. O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
The SoGoSurvey feedback management platform seamlessly automates data collection and analysis for organizations. From designing and distributing a questionnaire to analysis and recommendations, the platform does everything with ease and at a level of sophistication thats rare in the industry. SoGoSurvey sets itself apart from competitors through its consistently high user ratings, second-to-none reporting engine, industry-leading data security, and best-in-class, 24/7 customer support. A true end-to-end feedback management platform for organizations, seamlessly automating data collection and analysis. Demo today!
You need data to power your business you also care about how your customers experience your brand. Whoever your audience is, one thing's clear: sharing information through satisfaction questionnaires, forms & surveys should be easy, fun and flawless on any device. By the way, Typeform integrates with over 500 of your favorite apps. Send data to Mailchimp to build your list, Google Sheets for analysis, or Salesforce to personalize your customer experience. Typeform: forms & surveys for the people Create interactive forms & surveys (and so much more). Give your audience the experience they deserve so you get the data you need.
O Nicereply ajuda centenas de equipes em empresas como Microsoft, Lenovo, Hubspot e Buffer a medir e melhorar a qualidade de seu atendimento ao cliente. Meça o CSAT, NPS e CES 2.0 por agente, equipe ou toda a empresa. Aumente as taxas de resposta de suas pesquisas em 200 %. Veja seus dados em seu software de suporte e defina gatilhos baseados nele. Receba 3 vezes mais comentários enviando menos e-mails. Personalize a aparência e o conteúdo de suas pesquisas. Estabeleça metas, rastreie KPIs, gere relatórios e muito mais. Software de pesquisa de satisfação do cliente on-line, incluindo CSAT, Net Promoter Score (NPS) e Customer Effort Score (CES 2.0).
BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, gather customer feedback, improve operations and increase revenue. BirdEye's all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social, support ticketing, listings, webchat, business insights, and competitive benchmarking. Helps businesses collect, monitor and market customer reviews to manage online reputation and improve customer experience.
Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of customers. Get answers fast with Nextiva Surveys, a custom online customer satisfaction software, to better understand audience.
With Yotpo, you can understand what your customers are saying about your products and brand and gain actionable insights to make better business decisions. Using sentiment analysis and natural language processing, Yotpo breaks down customer feedback into powerful consumer data. Track changes over time to recognize trends in consumer preferences and satisfaction. Understand what your customers are saying about your products and brand and gain actionable insights to make better business decisions.
Qualtrics Customer Experience (CX) é a plataforma mais ágil do mundo para melhorar a satisfação do cliente, tornando fácil para as empresas monitorarem, responderem e melhorarem cada ponto de contato ao longo da jornada do cliente. Com a mais ampla seleção de canais de feedback de satisfação do cliente, a Qualtrics facilita saber quais partes da jornada do cliente precisam de atenção, priorizar ações estratégicas, compartilhar painéis relevantes em toda a organização e fechar o ciclo de interação com o cliente. O Qualtrics Customer Experience torna fácil para as empresas monitorarem, responderem e melhorarem cada ponto de contato ao longo da jornada do cliente.
Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalised demo or sign up for a free account to get started! Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Feedier permite coletar facilmente comentários valiosos dos clientes por meio de uma plataforma inteligente e interativa. Proporciona uma experiência agradável e única para os clientes, que se tornam mais propensos a participar com satisfação! Em qualquer dispositivo, os clientes poderão acessar as belas e limpas pesquisas, com a marca. Além de ser fácil para os olhos, este novo método de coleta de feedback é divertido graças a animações e recompensas (cupons, livros eletrônicos, ingressos para shows do Phil Collins). Trazendo o feedback de volta. Entreter e envolver os clientes com pesquisas agradáveis do Feedier, com gamificação e diversão!
Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation. Broadly is a review generation platform that helps local businesses get positive online reviews while protecting their reputations.
Swell is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with like text and email. Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews on sites that matter.
Receba feedback dos clientes em tempo real para elevar a retenção de clientes e referências. AskNicely envia automaticamente aos clientes uma simples pesquisa por e-mail com duas perguntas (com base na estrutura de fidelidade do cliente do Net Promoter Score), que as pessoas podem responder com apenas um toque. Ouça os clientes em tempo real, impeça os clientes insatisfeitos de irem embora e receba mais avaliações online. Comece a enviar pesquisas em minutos, sem ajuda de TI. A melhor pesquisa de Net Promoter Score (NPS) da Internet. Meça automaticamente e aja conforme a felicidade do cliente, todos os dias, gratuitamente.
The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
Tidio is a communicator for businesses that keeps live chat, messenger, and email in one place. This software cuts down on the time that it takes to communicate with your customers while also creating a boost in sales and satisfaction by engaging visitors in real-time. Additionally, this product is available on-the-go with iOS and Android features to keep your customer conversations fluid across all devices. Tidio merges live chat and chatbots in one tool to help you skyrocket your sales and level of customer service.
Podium is an Interaction Management platform that's redefining the modern relationship between local businesses and their customers. With tools to get insights in real-time from text-based feedback. The Podium messaging platform also makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts from one dashboard. Customer satisfaction starts at the first interaction and continues through the entire customer journey. Customer satisfaction software includes feedback, texting software, sentiment analysis, messaging and reviews.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
CAPTERRA VISITORS: Get 30% Off Your First Month! Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability.
QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet required). Perfect for in-person lead capture, trade shows, intercept marketing, market research, and customer satisfaction. QuickTapSurvey makes it easy to ask smart questions anywhere (no internet required and a 100% data coverage guarantee).
Delightfully easy to use one-click satisfaction surveys for service minded professionals. Delightfully easy to use one-click satisfaction surveys for service minded professionals.
O ReviewTrackers é um premiado software de gestão de reputação e avaliação que conta com a confiança de mais de 40.000 empresas. Acompanhe as avaliações no Facebook, Google, TripAdvisor e mais de 100 sites de resenhas. Centralize todos os dados de avaliação em um aplicativo. Responda aos clientes mais rapidamente. Solicite avaliações via SMS e campanhas de e-mail sem complicações. Aproveite a tecnologia de aprendizado de máquina para encontrar insights de suas avaliações. Tenha um suporte ao cliente premiado, acesso e automação de API e alertas de avaliação instantâneos com o ReviewTrackers. Software que ajuda as empresas a gerenciar e responder a avaliações, aumentar as classificações e rankings e descobrir os principais insights de clientes.
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer satisfaction + create advocates by getting them to recommend you to all their friends via online reviews. Like word of mouth only 1000x better. Never send a survey again while knowing exactly what your customers think about your service. See who your biggest fans are, and quickly respond to customer issues. No contracts, 14-day free trial, then just $75/month. ----> The easiest way to increase customer satisfaction + create advocates. Like word of mouth only 1000x better. Try it free!
Reputology is the best-of-breed Review Monitoring & Customer Feedback platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer feedback happens: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Reputology is the Review Monitoring & Customer Feedback platform that helps multi-location enterprises improve the customer experience.
Unified communication and call center solution with call management capabilities; handles telephone, internet, fax, email, etc. Unified communication and call center solution with call management capabilities; handles telephone, internet, fax, email, etc.
Powerful survey software tool for business consultants to help clients and leaders uncover hidden knowledge & ideas, make decisions & drive action. Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions & improve performance. Discover what customers say & recommend. Find out your Net promoter Score (NPS). Explore opinions & generate ideas. Conduct research on markets & potential customers. Get 24 x 7 support & advice from survey experts. Powerful survey software tool for business consultants to help clients uncover hidden knowledge & ideas, make decisions & drive action.
GetFeedback is easy-to-use survey software designed to improve response rates. Create beautiful, mobile-friendly surveys with our drag-and-drop builder. Embed survey questions in email with one-touch email functionality. Measure and understand your responses with real-time Dashboards and Text Analytics. Integrate with Salesforce to take your feedback program to the next level. GetFeedback customers see a 240% increase in response rates and 7x faster implementation than other survey apps. GetFeedback is easy-to-use survey software that helps you send better surveys and collect better feedback.
Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving customer satisfaction. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care. Built for large companies, Key Survey is a flexible, scalable, and integrated platfom for tracking and improving customer satisfaction.
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share insights with your team using custom reports, data exporting, and integrations. The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.
Feedbackly is a all-in-one feedback tool that turns feedback into sales and growth automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool. Leverage the concept of customer journey mapping to track satisfaction levels with precision. Then use this insight to make sound business decisions. All-in-one feedback suite with omnichannel distribution, visual customization and survey creation through the customer journey.
Once a service job is complete, you want feedback right? That's Quality Driven Software! Through our app, send an email or text survey to your customer on a beautifully designed template. Once you receive that feedback, our app will tie the job to the employee who performed the work. By having these satisfaction scores tied to the employee, you'll rest MUCH easier knowing who needs a raise & who needs to be fired. Increase customer retention *and* your online reviews - we do that too! Customer satisfaction feedback management. Increase profits, decrease churn, get more online reviews. Yep- we do that too!
Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it.
SmileBack is a customer satisfaction platform, built to be simple to use, but deep on insights. After every service transaction, one click from your customers on one of three emojis unlocks a world of increased customer loyalty, boosted morale and higher retention. We remove the pains that stop customers giving feedback - SmileBack users see review response rates over 40%. And with advanced reporting and analytics, you'll always know how satisfied your customers are. Collect more customer feedback with a simple to implement and simpler to use smiley face CSAT survey.
A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking. A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking.
O Survicate é um software completo de feedback do cliente. Com apenas uma ferramenta, você pode medir a satisfação do cliente em todos os pontos de contato digitais. Use as informações coletadas para diminuir a rotatividade, melhorar a fidelidade do cliente e atender às necessidades dos clientes com mais precisão. O Survicate se integra diretamente com as plataformas e CRMs populares de automação de marketing, como o Intercom, o HubSpot ou o Salesforce. Onde as equipes líderes coletam e agem com base no feedback dos clientes.
A modern customer experience platform helping businesses to create personalized interactions at every step of the customer journey, increase audience involvement and gather better data. With brandquiz users can easily create and publish lead pages & promotions for lead acquisition, quizzes & personality tests for lead qualification & segmentation, price calculators & digital sales assistants for sales conversion and product & customer satisfaction surveys for measuring customer experience. A modern customer experience platform helping businesses create personalized interactions at every step of the customer journey.
Delighted is the top-rated online survey tool for gathering, analyzing, and acting on NPS and CSAT feedback. In minutes, you will have branded, multi-channel surveys that are optimized for high response rates. Set benchmarks, monitor scores, and integrate feedback into your existing toolset to close the loop immediately. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve customer satisfaction. Starting price at $0/Year Delighted is the easiest and fastest way to gather and act on customer, satisfaction and experience insights.
Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more. Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more.
Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.
Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. The Survey System is the most complete software available for all types of survey research. Includes advanced logic and comprehensive reporting and analysis. The Survey System has been refined and expanded in response to client comments and requests since 1983. Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management.
Starred makes feedback better for everyone, and on a human scale. As the feedback solution which puts the respondent first, we're empowering conversations between companies and their customers. Whats more, we equip them with the actionable insights they need to make better decisions and improve customer satisfaction. With leading lights like Deliveroo, Heineken and Spotify already working with us to bring feedback to life, the road ahead for better feedback is looking good. Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.
Skilljar is the leading training platform purpose-built for external education. Customer Training and Enablement teams at hundreds of innovative companies rely on Skilljar to successfully onboard, engage, and retain customers. Skilljar¿s platform enables technology, insurance, healthcare, transportation, and manufacturing companies to educate users through every stage of the customer journey, greatly increasing the odds of customer satisfaction and long term relationships. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
CloudCherry is a Real-Time Customer Feedback Collection and Customer Satisfaction Measurement product to track & improve Customer Satisfaction. With CloudCherry, brands can analyse what drives Customer Satisfaction and loyalty. And by measuring key metrics like the Net Promoter Score and the unique Customer Delight score, brands can also discover actionable insights into areas of customer dissatisfaction, develop strategies to improve Customer Retention and address customer issues in real-time. Cloudcherry is a real-time Customer Experience Analytics product to track & measure Customer Delight
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Totango is a customer success platform that drives action and focus for teams and predictable results for management.
Intouch Insight customer satisfaction software helps organizations transform every customer interaction into an opportunity to delight the customer. Collect feedback from any source including social media, review sites, customer satisfaction surveys, mystery shopping and more. Customizable dashboards and robust analytics make it easy for companies to monitor and manage customer satisfaction across the entire customer journey. Intouch Insight customer satisfaction software helps organizations understand and take action on customer feedback.
Bold360 is the ultimate AI-powered engagement platform helping companies of all sizes build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. By, blending the best of AI and agent-based technology, Bold360s suite enables companies to meet soaring customer expectations while allowing agents to do what they do best be human. Bold360 is an AI-powered customer engagement solution delivering personalized interactions and the fastest time-to-value.
Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics. Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics.
1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email you send. 1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email.
Own or manage a restaurant? TalkToTheManager is the perfect customer feedback solution. You no longer need guest comment cards. TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to reply in real-time in order to address customer service, product, and facility issues, often while the customer is still on-site. Intercept negative feedback, avoid negative reviews and create strong customer relationships. Our customers love it! Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.
ReviewSpreader helps small businesses connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard. Helping small businesses get five star reviews in seconds.

da Khoros (formerly Spredfast + Lithium)

(8 avaliações)
Khoros Care allows you to transform your website into a social destination. Harness customer passion and knowledge to attract new visitors, crowdsource support and grow revenue. Khoros Care allows you to transform your website into a social destination.
The ServiceGuru Kiosk captures feedback about your staff and business, so you know how your customers really feel about their experience. Collect 50x more feedback than review sites, receipt surveys, and traditional methods combined. The healthcare, hospitality, retail, and entertainment industries use ServiceGuru kiosks to ensure their customers are happy and to improve their service. All hardware, software and support needed to run the kiosks is provided as a service with month to month. Collect 50X more feedback with a fast automated kiosk to improve your customer service and online reviews.
Capture video from customers, users, and fans - right over the web. Whether you're looking to gather client testimonials, launch a video contest or capture product reviews, GetBravo makes it easy to achieve your goals. GetBravo enables anyone to quickly capture video from customers, users, and fans - right over the web.
Helprace tightly integrates all customer service tools under one umbrella. Combine the email ticketing system, knowledge base, docs, customer management and feedback systems and offer better customer service. Best of all, pay only for what you need. Helprace streamlines your customer service process. Ticketing system integrated with feedback portal and knowledge base.
Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Customize surveys, get instant alerts, view real-time drill-down reports & resolve issues. Enhance customer satisfaction and retention by acting on actionable insights provided, and knit better customer experiences. Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web.
A customer satisfaction tool that uses surveys to monitor customer satisfaction over a period of time. Use this data to identify unhappy customers, build customer loyalty, find your advocates and benchmark your performance against others in your industry. Client Heartbeat puts on this customer satisfaction data into a super simple dashboard. Try the live dashboard for free. A customer satisfaction survey tool that monitors client sanctification to identify unhappy customers.
Qualaroo's mission is to help companies understand why their customers and prospects make decisions. Understanding the why helps drive better business results from improving your web conversion rate, increasing product engagement, reducing churn and more. Companies all over the world like Zillow, Lenovo, eBay, TripAdvisor use Qualaroo's real time feedback platform for its advanced targeting capabilities, seamless design and reporting dashboard. SaaS-based solution that enables companies to gain valuable insights from their prospects and customers in real time.
RepuGen is a healthcare reputation management and patient satisfaction software for medical groups, hospitals, doctors and dentists. It gives you tools to gather genuine patient feedback and manage new reviews. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. Satisfied patients will be driven to post positive reviews on sites like Google, Yelp. HealthGrades, and more. RepuGen is a healthcare reputation management software that automates patient satisfaction monitoring and helps your practice grow.
Real-time customer feedback platform for brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business. Real-time customer feedback platform for brick & mortar businesses.
Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth. Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth.
Rivews is a new generation patient satisfaction and online reputation management solution. Enabling facilities to collect patient feedback and transform brand reputation by: Collecting 100s of reviews online to become the highest ranked facility in the city across Google, Facebook, etc.; improving patient retention rates by Identifying every single patient that has a negative experience to improve customer retention and Identifying patient satisfaction trends to understand quality of care. A new generation patient satisfaction & online reputation management solution. Transforming brand reputation through patient engagement
Our mission from the get-go has been to help companies grow by automatically getting more out of their current customers base. Compared to other software, we offer multiple tools to deliver on that mission: Customer satisfaction surveys, online reviews, and cross-sales. Additional tools will be added to keep delivering on our mission. Most of our users chose InputKit over the competition for its ease of use, its beautiful design, and our 5-star customer service. Customer Feedback & Reviews software that helps small & medium businesses grow their business.
O AppFollow promove uma abordagem holística para a gestão de aplicativos, que ajuda a desbloquear novas oportunidades de negócios e oferece ferramentas viáveis para que as equipes de marketing e suporte obtenham insights e impulsionem o relacionamento com o cliente. Abrangendo todas as áreas-chave, como supervisão de desempenho de dados em tempo real, acompanhamento de concorrentes e benchmarks e otimização de palavras-chave, o AppFollow fornece gestão de avaliações, viabiliza integrações de helpdesk e aprimora o trabalho em equipe. Uma ferramenta para rastrear aplicativos móveis a fim de aumentar a satisfação do usuário, com gestão de avaliações integrada para responder rapidamente aos clientes.
Get Satisfaction is the leading customer engagement platform that gathers product ideas, builds brands, creates sales opportunities, and scales customer support with no additional cost. Engage with your customers Anywhere they are: your website, Facebook, via search, or on a mobile device. Get Satisfaction provides a powerful core platform for your customer community, but our wealth of tools and features are what set us apart from the crowd. Cloud-based tool that builds online communities that enable productive conversations between companies and their customers.
Better feedback, better sales! Target positive feedback by requesting reviews from happy customers. xSellco allows you to increase your seller rating by requesting feedback on the right products, from the right customers, at the right time. Tailor feedback requests to target orders by SKU, product type, on-time delivery, destination, and much more so you can get more positive reviews, boost sales and grow your business! Improve your seller rating through automated intelligent feedback requests on Amazon & eBay.
Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation. Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.
Net Promoter Score: o NPS da FanExam é a melhor maneira de medir consistentemente a satisfação do cliente e coletar feedback acionável no site. A FanExam usa o NPS para fazer a pergunta certa aos visitantes no momento certo: quando o visitante está realmente interagindo com o site. Essa é a melhor maneira de ouvir os clientes. Uma vez que o FanExam é instalado no site, você terá um canal direto para o feedback dos clientes sem interrupção e de maneira sistemática. Net Promoter Score: o NPS da FanExam é a melhor maneira de medir consistentemente a satisfação do cliente e coletar feedback acionável no site.
Software de satisfação do cliente com Net Promoter Score (NPS) e ótimo valor, que ajuda você a coletar, analisar e atuar em função dos comentários dos clientes. Envie pesquisas de NPS por e-mail ou SMS, adicione pesquisas ao site ou receba comentários em eventos. Personalize as pesquisas para adequá-las à sua marca e estilo. Usado por empresas em todo o mundo, ele é fácil de configurar e há ajuda disponível em qualquer estágio. Entenda as tendências por segmento ou cliente em tempo real. Automatize com links para Salesforce, Slack, Zapier, CRMs e helpdesks. Software de pesquisa de Net Promoter Score (NPS) com ótimo valor que ajuda você a coletar, analisar e atuar em função dos comentários dos clientes e das opiniões dos funcionários.
STAMP is a B2B Retention Automation Platform for companies with > $25M in revenue that visualizes data in real time, starting with a summary dashboard across your customer base, while enabling drill down to each and every client. STAMP also provides comparative analytics by decision maker, company, and account manager. STAMP empowers organizations to analyze whats most important to their customers, measure performance in key categories, and implement Playbooks to retain key accounts. STAMP is a B2B Retention Automation Platform that determines how well you are delivering on the needs of your most important customers.
Kilterly is designed to reduce churn and strengthen customer relationships with easy-to-use tools that provide data-driven insight and automated customer outreach. Our software combines powerful proprietary survey and campaign management tools to automate your customer success playbook. Along with our proprietary tools we integrate with software platforms you may already use to create a robust framework for measuring customer health, maximizing customer satisfaction, and enhancing revenue. Kilterly can significantly increase customer satisfaction through data-driven insight and the use of automated communication tools.