Customer Satisfaction Software

Customer Satisfaction software allows businesses to collect, organize, and manage feedback. These applications provide survey, complaint tracking and call reporting capabilities. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development. For related software solutions see Help Desk software, Customer Service software, Customer Relationship Management software and Survey software.

Why Capterra is Free
Grade.us

Grade.us

by Grade Us

(141 reviews)
The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Grade.us lets you: 1) automate getting more and better reviews on sites like Google, Facebook and industry-specific review sites; 2) recover unhappy customers before they write bad reviews; 3) monitor reviews across the Web so you always know what's being said about your brand; 4) automatically turn your best reviews into SEO-friendly Web and social media content to amplify your positive reputation. Learn more about Grade.us The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Automate more and better online reviews. Learn more about Grade.us
Intouch Insight

Intouch Insight

by Intouch Insight

(8 reviews)
Intouch Insight customer satisfaction software helps organizations transform every customer interaction into an opportunity to delight the customer. Collect feedback from any source including social media, review sites, customer satisfaction surveys, mystery shopping and more. Customizable dashboards and robust analytics make it easy for companies to monitor and manage customer satisfaction across the entire customer journey. Learn more about Intouch Insight Intouch Insight customer satisfaction software helps organizations understand and take action on customer feedback. Learn more about Intouch Insight
SurveyMonkey CX

SurveyMonkey CX

by SurveyMonkey

(0 reviews)
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels that reach customers when they are most receptive. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Easily share insights with your team, and close the loop with your customers by triggering follow-up actions.Get a demo today! Learn more about SurveyMonkey CX The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX. Learn more about SurveyMonkey CX
Qualtrics Customer Experience

Qualtrics Customer Experience

by Qualtrics

(118 reviews)
Qualtrics Customer Experience (CX) is the world's most agile platform for customer satisfaction improvement, making it easy for companies to monitor, respond and improve every touchpoint along the customer journey. With the widest selection of customer satisfaction feedback channels, Qualtrics makes it easy to know which parts of your customer journey need attention, prioritize strategic action, share relevant dashboards across the organization, and close the loop on customer interactions. Learn more about Qualtrics Customer Experience Qualtrics Customer Experience makes it easy for companies to monitor, respond and improve every touchpoint along the customer journey. Learn more about Qualtrics Customer Experience
Podium

Podium

by Podium

(61 reviews)
Podium customer satisfaction software helps thousands of businesses get more reviews on sites like Google, Facebook, HealthGrades & more. The Podium messaging platform also makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts from one dashboard. You can easily manage all of your reviews from over 40 different review sites to quickly reply to reviews, report on locations and understand customer sentiment. Learn more about Podium Customer satisfaction software includes reviews, sentiment analysis, messaging and everything you need to improve customer satisfaction Learn more about Podium
MaritzCX

MaritzCX

by MaritzCX

(1 review)
MaritzCX is customer experience (CX) management for big business. Organizations need CX programs that drive high value and high return. We help increase customer satisfaction and lifetime value by ingraining customer experience-driven insight and action into the DNA of business operations. With a unique combination of CX software, data and research science, deep vertical market expertise, and managed program services, only MaritzCX offer a full-service, professional CX approach. Learn more about MaritzCX MaritzCX offers a full-service CX approach to continuously improve the CX across an enterprises customers, employees, and partners. Learn more about MaritzCX
Hotjar

Hotjar

by Hotjar

(127 reviews)
Hotjar is the fast & visual way to understand your users. Hotjar is everything your team needs to get instant visual feedback, see how people are really using your site and uncover insights to make the right changes. Learn more about Hotjar Hotjar is everything your team needs to get instant visual feedback and see how people are really using your site. Learn more about Hotjar
Key Survey

Key Survey

by Key Survey

(38 reviews)
Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving customer satisfaction. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care. Learn more about Key Survey Built for large companies, Key Survey is a flexible, scalable, and integrated platfom for tracking and improving customer satisfaction. Learn more about Key Survey
Nextiva Survey

Nextiva Survey

by Nextiva

(157 reviews)
Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of customers. Learn more about Nextiva Survey Get answers fast with Nextiva Surveys, a custom online customer satisfaction software, to better understand audience. Learn more about Nextiva Survey
AskNicely NPS Software

AskNicely NPS Software

by AskNicely

(95 reviews)
Get real time customer feedback to drive customer retention and referrals. AskNicely automatically emails customers a simple two-question email survey (based on the Net Promoter Score customer loyalty framework) that people can answer with just one tap. Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no IT. Learn more about AskNicely NPS Software The web's nicest Net Promoter Score (NPS) survey. Automatically measure and act on customer happiness every day for free. Learn more about AskNicely NPS Software
Skilljar

Skilljar

by Skilljar

(13 reviews)
Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise). Instructors simply upload course content and publish online courses to the web - no developers needed. Data is synced with hundreds of business applications including Salesforce.com. Learn more about Skilljar Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training. Learn more about Skilljar
Yotpo

Yotpo

by Yotpo

(127 reviews)
Yotpo helps eCommerce brands collect customer reviews, photos, and Q&A to boost customer satisfaction, social proof, and sales. An official partner of Google, Facebook, and Shopify Plus and integrating with leading commerce platforms and tools such as Bigcommerce, Magento, and Bronto, Yotpo makes it easy for brands to leverage their customers content across every marketing channel. Yotpos complete customer marketing platform is perfect for growing businesses processing over 300 orders a month. Learn more about Yotpo Yotpo helps brands collect and leverage reviews and photos across the buyer journey to boost customer satisfaction and increase sales. Learn more about Yotpo
SightMill - NPS Software

SightMill - NPS Software

by SightMill

(4 reviews)
Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve customer engagement or employee engagement (eNPS). SightMill makes it easy to add NPS surveys to your website, to send NPS surveys by email, or to collect NPS surveys at a live event. Integrates with third-party software (Slack, Zapier, CRMs) and provides tools to route feedback to your team. Learn more about SightMill - NPS Software Innovative Net Promoter Score (NPS) software helping you measure, analyze and act on feedback to improve your customer engagement. Learn more about SightMill - NPS Software
Survicate

Survicate

by Survicate

(22 reviews)
Survicate is an all-in-one customer feedback software. With just one tool, you can measure customer satisfaction across all digital touchpoints. Use collected insights to decrease churn, improve customer loyalty, and address customers' needs more precisely. Survicate integrates directly with popular Marketing Automation platforms and CRMs, such as Intercom, HubSpot, or Salesforce. Learn more about Survicate Where leading teams collect and act on customer feedback. Learn more about Survicate
NiceJob

NiceJob

by NiceJob

(42 reviews)
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer satisfaction + create advocates by getting them to recommend you to all their friends via online reviews. Like word of mouth only 1000x better. Never send a survey again while knowing exactly what your customers think about your service. See who your biggest fans are, and quickly respond to customer issues. No contracts, 14-day free trial, then just $75/month. Learn more about NiceJob ----> The easiest way to increase customer satisfaction + create advocates. Like word of mouth only 1000x better. Try it free! Learn more about NiceJob
CloudCherry

CloudCherry

by CloudCherry Analytics

(7 reviews)
CloudCherry is a Real-Time Customer Feedback Collection and Customer Satisfaction Measurement product to track & improve Customer Satisfaction. With CloudCherry, brands can analyse what drives Customer Satisfaction and loyalty. And by measuring key metrics like the Net Promoter Score and the unique Customer Delight score, brands can also discover actionable insights into areas of customer dissatisfaction, develop strategies to improve Customer Retention and address customer issues in real-time. Learn more about CloudCherry CloudCherry is a Real-Time & Omni-channel Customer Satisfaction Measurement product to track, measure & improve Customer Satisfaction. Learn more about CloudCherry
QuickTapSurvey - Offline Survey App

QuickTapSurvey - Offline Survey App

by QuickTapSurvey

(61 reviews)
QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet required). Perfect for in-person lead capture, trade shows, intercept marketing, market research, and customer satisfaction. Learn more about QuickTapSurvey - Offline Survey App QuickTapSurvey makes it easy to ask smart questions anywhere (no internet required and a 100% data coverage guarantee). Learn more about QuickTapSurvey - Offline Survey App
GetMoreReviews

GetMoreReviews

by Get More Reviews

(49 reviews)
Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! Learn more about GetMoreReviews Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability. Learn more about GetMoreReviews
Quality Driven Software

Quality Driven Software

by Quality Driven Software

(26 reviews)
Once a service job is complete, you want feedback right? That's Quality Driven Software! Through our app, send an email or text survey to your customer on a beautifully designed template. Once you receive that feedback, our app will tie the job to the employee who performed the work. By having these satisfaction scores tied to the employee, you'll rest MUCH easier knowing who needs a raise & who needs to be fired. Increase customer retention *and* your online reviews - we do that too! Learn more about Quality Driven Software Customer satisfaction feedback management. Increase profits, decrease churn, get more online reviews. Yep- we do that too! Learn more about Quality Driven Software
SurveySparrow

SurveySparrow

by SparrowApps

(23 reviews)
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
Broadly Reviews

Broadly Reviews

by Broadly

(58 reviews)
Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation. Learn more about Broadly Reviews Broadly is a review generation platform that helps local businesses get positive online reviews while protecting their reputations. Learn more about Broadly Reviews
Socialsuite

Socialsuite

by Socialsuite

(3 reviews)
Socialsuites Software as a Service (SaaS) solution is powering the impact revolution. Charities, corporates, impact funds, governments, philanthropic foundations and social enterprises use Socialsuite as a means to tell their impact story. Socialsuite provides one-click access to interactive and dynamic impact reports via an easy-to-use and automated data collection platform that significantly simplifies data collection and analysis. Learn more about Socialsuite Socialsuite is an impact measurement solution that enables organisations to configure frameworks, collect data and create dashboards Learn more about Socialsuite
Q One

Q One

by Q One Tech

(0 reviews)
Q One is a SaaS (software-as-a-service) single cloud-based, multi-channel, multi-currency, and multi-lingual market research platform offering a full range of features for research professionals and organization focusing on automating panel recruiting/management, incentivizing panel member, survey programming and data collection that increase panel engagement and collect real-time data driven insights. Learn more about Q One Panel Management Data Collection Survey Design Fraud Prevention CRM Quotation Instant messenger Project Management Learn more about Q One
ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

by ManageEngine

(7 reviews)
SupportCenter Plus is a web-based, ITIL-ready support software designed for IT organizations that offer IT support to their clients. It serves as a common platform for all customer service management. Users can track, manage, and resolve help desk tickets easily, thereby delivering prompt customer support that takes customer satisfaction to a whole new level. Learn more about ManageEngine SupportCenter Plus Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support Learn more about ManageEngine SupportCenter Plus
Thematic

Thematic

by Thematic

(0 reviews)
We analyze your customer feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. With Thematic, you can uncover insights to help build a better customer experience, and help identify what matters to customer segments. Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. Learn more about Thematic Uncover customer insights to improve CSAT. Turn your existing feedback into actionable insights using AI-powered thematic analysis. Learn more about Thematic
123FormBuilder

123FormBuilder

by 123FormBuilder

(77 reviews)
Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction. Customize the customer satisfaction survey template as you see fit and share it with your target audience. No coding, guaranteed satisfaction! Learn more about 123FormBuilder Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction. Learn more about 123FormBuilder
Genesys PureCloud

Genesys PureCloud

by Genesys

(48 reviews)
The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. Learn more about Genesys PureCloud PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys PureCloud
Swell CX

Swell CX

by Swell CX

(39 reviews)
Swell CX is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with. Learn more about Swell CX Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews. Learn more about Swell CX
Reputology

Reputology

by Reputology

(46 reviews)
Reputology is the best-of-breed Review Monitoring & Customer Feedback platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer feedback happens: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Learn more about Reputology Reputology is the Review Monitoring & Customer Feedback platform that helps multi-location enterprises improve the customer experience. Learn more about Reputology
Zendesk

Zendesk

by Zendesk

(1,711 reviews)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,711 reviews)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,711 reviews)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,711 reviews)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,711 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,711 reviews)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,711 reviews)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,711 reviews)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.
Zendesk

Zendesk

by Zendesk

(1,711 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Wizu

Wizu

by Wizu

(1 review)
Wizu is an AI powered chatbot for conversational surveys designed to increase response rates, improve customer satisfaction and gain more actionable insight. Wizu can analyse responses in real time allowing you to route surveys by sentiment or word groups to create a truly personalized and engaging conversational survey. Wizu is an AI powered chatbot for conversational surveys designed to increase response rates and improve customer satisfaction.
TopBox

TopBox

by Waypoint Group

(1 review)
Based on our hands-on consultative work over 20 years, we developed TopBox, the turnkey B2B customer feedback solution for SMBs, to shine the light on customer expectations, gaps, & opportunities, facilitating appropriate action across your company. Out-of-the-box reporting designed for B2B includes account-level feedback, benchmarks, longitudinal trending, & financial linkage for actionable insights that deliver results in 30 days or less. Streamline your program & earn 9X ROI w/TopBox! TopBox provides a streamlined and cost-efficient B2B customer-feedback solution to help SMBs grow through strategic insights.
ReviewPro

ReviewPro

by Review Rank

(2 reviews)
Leading providers of Guest Intelligence solutions to independent hotel brands worldwide, ReviewPro provides hoteliers with actionable insight to enhance the guest experience and increase rankings on review sites and Online Travel Agencies (OTAs). The companys suite of cloud-based solutions includes Online Reputation Management (ORM), Guest Survey Solution (GSS) and Revenue Optimizer. World-leaders in Guest Intelligence solutions for the hospitality industry. Improve guest satisfaction & reputation online.
Sibyl

Sibyl

by Signet Research

(2 reviews)
Self-Service Net Promoter Score platform designed with the flexibility to measure both customer satisfaction and experience. Self-Service Net Promoter Score platform designed with the flexibility to measure both customer satisfaction and experience.
Confirmit

Confirmit

by Confirmit

(3 reviews)
Confirmit provides a scalable end-to-end platform which enables users to create, deploy, manage, and analyze the results of research projects and feedback programs ranging from a few hundred to millions of respondents. Market Research agencies benefit from the comprehensive platform that incorporates a range of data collection modes and full panel management capabilities to standardize their processes and yield lower total cost of ownership. User-friendly software enabling creation of powerful and valuable survey research and feedback applications.
ClickDesk

ClickDesk

by ClickDesk

(17 reviews)
Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar. Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.
Totango

Totango

by Totango

(7 reviews)
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Totango is a customer success platform that drives action and focus for teams and predictable results for management.
Qualaroo

Qualaroo

by Qualaroo

(5 reviews)
Qualaroo's mission is to help companies understand why their customers and prospects make decisions. Understanding the why helps drive better business results from improving your web conversion rate, increasing product engagement, reducing churn and more. Companies all over the world like Zillow, Lenovo, eBay, TripAdvisor use Qualaroo's real time feedback platform for its advanced targeting capabilities, seamless design and reporting dashboard. Qualaroo is a SaaS company that enables companies to gain valuable insights from their prospects and customers in real time.
GetSatisfaction

GetSatisfaction

by GetSatisfaction

(4 reviews)
Get Satisfaction is the leading customer engagement platform that gathers product ideas, builds brands, creates sales opportunities, and scales customer support with no additional cost. Engage with your customers Anywhere they are: your website, Facebook, via search, or on a mobile device. Get Satisfaction provides a powerful core platform for your customer community, but our wealth of tools and features are what set us apart from the crowd. A simple way to build online communities that enable productive conversations between companies and their customers.
Bravo Video

Bravo Video

by Bravo Video

(1 review)
Capture video from customers, users, and fans - right over the web. Whether you're looking to gather client testimonials, launch a video contest or capture product reviews, Bravo makes it easy to achieve your goals. Try Bravo free for 30 days with no limitations and full support! Bravo enables marketers to instantly capture video from customers, users, and fans - right over the web.
MindTouch

MindTouch

by MindTouch

(1 review)
MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts. Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support
Lithium Communities

Lithium Communities

by Lithium Technologies

(8 reviews)
Lithium Communities is an online community platform that enables you to increase customer satisfaction and retention by providing a venue where customers can engage with each other and become brand advocates. You can leverage a vibrant community experience to build deeper relationships with your customers, resulting in increased sales, lower service costs, and accelerated innovation. Lithium Communities can also help transform your website into a social destination for passionate users. Lithium Communities is an online community platform that enables you to increase customer satisfaction and grow brand advocacy.
Wootric

Wootric

by Wootric

(1 review)
Wootric is the Net Promoter Score (NPS) platform for boosting customer happiness. Run NPS Surveys in your web and mobile app for real-time measure of customer sentiment, activating promoters, and improving retention and loyalty.Turnkey installation, automatic surveys. ALIGNS YOUR TEAMS AROUND BOOSTING CUSTOMER HAPPINESS Run A/B happiness tests, segment NPS results, and get a single NPS view across all Web and mobile apps. Trigger Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic.
Hively

Hively

by Hively

(8 reviews)
A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking. A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking.
Nicereply

Nicereply

by Nicereply

(240 reviews)
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. Measure CSAT, NPS and CES 2.0 per agent, team or company-wide. Increase your survey response rates by 200%. See your data in your support software and set triggers based on it. Get 3x more feedback while sending less emails. Customize both the look and content of your surveys. Set goals, track KPIs, generate reports and more. Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).
Customer Thermometer

Customer Thermometer

by Customer Thermometer

(8 reviews)
1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email you send. 1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email.
Net Promoter System

Net Promoter System

by Promoter.io

(3 reviews)
Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth. Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth.
MyFeelBack

MyFeelBack

by MyFeelBack

(2 reviews)
MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Integrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth! Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.
WizVille

WizVille

by WizVille

(1 review)
A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers. A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers.
CustomerGauge

CustomerGauge

by CustomerGauge

(1 review)
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
DictaNova

DictaNova

by DictaNova

(0 reviews)
DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights
Feedbackly

Feedbackly

by Feedbackly

(25 reviews)
Feedbackly is a multi-channel customer feedback and customer experience management solution. It is the worlds only such software with built-in marketing and sales tools. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading analytics dashboard. Leverage the concept of customer journey mapping to track satisfaction levels with precision. Then use this insight to make sound business decisions. Feedbackly is the only customer feedback software with built in marketing and sales tools.
Talk2us

Talk2us

by Elevate Research

(5 reviews)
Real-time customer feedback platform for brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business. Real-time customer feedback platform for brick & mortar businesses.
SatisMeter

SatisMeter

by SatisMeter

(1 review)
SatisMeter is an in-app feedback platform that collects NPS data based on specific usage patterns from mobile apps, web apps and via email. An in-app feedback platform that collects NPS data based on specific usage patterns from mobile apps, web apps and via email.
AnswerDash

AnswerDash

by AnswerDash

(3 reviews)
Answer customer questions instantly with AnswerDash, the in-site help tab that delivers relevant support at the moment of customer need. AnswerDash helps growing companies scale their customer support by resolving common questions before they become emails, chat sessions, or support tickets. It also provides powerful tools that highlight commonly asked questions and identify content gaps on your site. Empower your customers and reduce your support costs! Request a demo to learn more. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting engagement.
Customerville

Customerville

by Customerville

(0 reviews)
Customer feedback solution that provides surveys design, live dashboards, e-publication engine, and email reporting. Customer feedback solution that provides surveys design, live dashboards, e-publication engine, and email reporting.
Satsum

Satsum

by Satsum

(1 review)
Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement. Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.
CX Group

CX Group

by CX Group

(17 reviews)
CXQuest by CXGroup is an award winning customer engagement platform that uses Big Data to help businesses develop speed, attentiveness and customer intelligence when interacting with customers to reduce customer churn and increase referrals. CXQuest stands at the intersection between a real time customer feedback, case management system and a communication platform and supports customer interactions across diverse communication channel to create one great, unified customer experience. Big data customer retention platform for improving overall customer experience
ReputationStacker

ReputationStacker

by ReputationStacker

(0 reviews)
A turn key solution for businesses to automate the management of their online reviews and reputation. A turn key solution for businesses to automate the management of their online reviews and reputation.
Helprace

Helprace

by Helprace

(5 reviews)
Helprace tightly integrates all customer service tools under one umbrella. Combine the email ticketing system, knowledge base, docs, customer management and feedback systems and offer better customer service. Best of all, pay only for what you need. Helprace streamlines your customer service process. Ticketing system integrated with feedback portal and knowledge base.
Zonka Feedback

Zonka Feedback

by Zonka Feedback

(5 reviews)
Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Customize surveys, get instant alerts, view real-time drill-down reports & resolve issues. Enhance customer satisfaction and retention by acting on actionable insights provided, and knit better customer experiences. Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web.
ExperienceFellow

ExperienceFellow

by More than Metrics

(0 reviews)
ExperienceFellow helps to research the customer journey. Customers can use the free mobile app to proactively create reports on what they've experienced with your service or product. They can add a satisfaction rating, pictures, descriptions, and videos. You can also track GPS and use the data to find hot spots of positive or negative experiences. Let customers give real-time feedback on their experience with your service, whenever they want, wherever they are.
FoxMetrics

FoxMetrics

by FoxMetrics

(0 reviews)
FoxMetrics, a marketing analytics and personalization software company, puts powerful conversion tools right at your fingertips. With the ability to collect detailed user data and profiles, segment the data, and trigger personalized messages across a number of channels (via built-in widgets), FoxMetrics doesnt just give you numbers and charts -- it lets you harness your analytics to impact your bottom line. FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys.
The Survey System

The Survey System

by Creative Research Systems

(16 reviews)
Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. The Survey System is the most complete software available for all types of survey research. Includes advanced logic and comprehensive reporting and analysis. The Survey System has been refined and expanded in response to client comments and requests since 1983. Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management.
CX Social

CX Social

by CX Social

(7 reviews)
Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing. Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing.
TalkToTheManager

TalkToTheManager

by TalkToTheManager

(8 reviews)
Own or manage a restaurant? TalkToTheManager is the perfect customer feedback solution. You no longer need guest comment cards. TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to reply in real-time in order to address customer service, product, and facility issues, often while the customer is still on-site. Intercept negative feedback, avoid negative reviews and create strong customer relationships. Our customers love it! Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.
Zoho Discussions

Zoho Discussions

by Zoho

(3 reviews)
Zoho Discussions helps create Idea Forums, Employee Forums, Intranets etc at the click of a button. With Zoho Discussions, customer and employee engagement becomes a snap. Experience higher customer satisfaction with Zoho Discussions. An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged.
Sonar

Sonar

by Sonar

(1 review)
Increase ROI and customer satisfaction is this mobile chat solution. Increase ROI and customer satisfaction is this mobile chat solution.
Beyond Feedback

Beyond Feedback

by Beyond Feedback

(0 reviews)
Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace. Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace.
loyalnow

loyalnow

by loyalnow

(0 reviews)
A NPS platform for SaaS businesses to learn fast how to improve Customer Satisfaction A NPS platform for SaaS businesses to learn fast how to improve Customer Satisfaction
Testimonial Monkey

Testimonial Monkey

by Testimonial Monkey

(13 reviews)
Testimonial Monkey is the simplest & easiest way to get customer feedback. Collect honest & unbiased testimonials discussing your product or service in a matter of seconds & display them on your own website & social networking profiles. All accounts come with a 14 day free trial (no credit card required). Let Testimonial Monkey help you to turn your website browsers into happy paying customers today... Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews.
Ezisay

Ezisay

by Ezisay

(0 reviews)
Ezisay is an Australian base technology business using unique and innovative technology across all platforms to capture customer sentiment instantly at the point of experience. Using customer friendly engagement tools and taking only seconds to complete, Ezisay allows you to track, compare and share results in real time. Understand what your customers think of you in less than 30 seconds. Online, mobile ready, customer satisfaction surveys.
SureCritic Reviews

SureCritic Reviews

by SureCritic

(0 reviews)
SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system. SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.
Field Solution Group

Field Solution Group

by Field Solution Group

(4 reviews)
Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation. Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.
eTouchPoint

eTouchPoint

by eTouchPoint

(0 reviews)
Customer feedback and coaching application for service-oriented businesses. Customer feedback and coaching application for service-oriented businesses.
Charter Continuum

Charter Continuum

by Charter UK

(0 reviews)
Captures and processes feedback in line with strategic reporting requirements. Captures and processes feedback in line with strategic reporting requirements.
Heeduser

Heeduser

by Heeduser

(0 reviews)
Customer engagement platform that facilitates communication between company and its clients through online customer community. Customer engagement platform that facilitates communication between company and its clients through online customer community.
Preferred Patron Loyalty

Preferred Patron Loyalty

by Preferred Market Solutions

(72 reviews)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Verified Credible

Verified Credible

by Verified Credible

(0 reviews)
Reputation management and reviews management tools that can help your business improve star ratings on major review websites. Reviews monitoring included. Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.
Praiseworthy

Praiseworthy

by Praiseworthy

(37 reviews)
Increase Employee Motivation and Performance Across your Front-Line Team. Employees not only get to see their reviews from customers (over 95% which is positive) but they also get to see the positive reviews of their peers, and cheer eachother on for their stellar customer service. Increase Employee Motivation and Performance Across your Front-Line Team.
Delighted

Delighted

by Delighted

(13 reviews)
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers. Delighted uses the Net Promoter System to measure the customer journey. Organizations using Delighted can instantly collect, analyze and distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time and proactively reduce churn. The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors.
RepuGen

RepuGen

by RepuGen

(5 reviews)
RepuGen is a healthcare reputation management and patient satisfaction software for medical groups, hospitals, doctors and dentists. It gives you tools to gather genuine patient feedback and manage new reviews. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. Satisfied patients will be driven to post positive reviews on sites like Google, Yelp. HealthGrades, and more. RepuGen is a healthcare reputation management software that automates patient satisfaction monitoring and helps your practice grow.
FanExam for NPS

FanExam for NPS

by FanExam

(4 reviews)
Net Promoter Score - NPS by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback on your site. FanExam uses NPS to ask your visitors the right question at the right time - when the visitor is actually interacting with your website. This is the best way to listen to your customers. Once FanExam is installed on your website, you will have a direct channel to customer feedback 24/7 - in a systematic manner. Net Promoter Score by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback.
iperceptions platform

iperceptions platform

by iperceptions

(2 reviews)
iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world's most respected brands to become customer-centric organizations. With an experienced team that has managed 1000s of VoC programs since 1999, iperceptions collects 100+ million feedback data-points every year across 80 countries and in 35 languages. iperceptions is a global leader in Voice of the Customer solutions, helping the world's most respected brands become customer-centric.
TouchPoint Survey Software

TouchPoint Survey Software

by Opinionmeter

(2 reviews)
Opinionmeter is a leading provider of technology-based customer satisfaction survey tools, with an emphasis on mobile survey solutions (including native survey apps for offline data capture). Opinionmeter's unique multi-mode, cross-platform approach provides the flexibility to author a survey once and distribute it anywhere - either as an online survey, mobile-web, mobile survey app, survey kiosk or paper survey. Opinionmeter's native survey apps support iOS (Apple), Android & Windows devices. Web-based, customer survey solution with survey authoring, question & answers library management, reporting, mobile devices support.
5StarRocket

5StarRocket

by 5StarRocket

(2 reviews)
Stay on top of your online reputation. Our robust online review management features allow you to stay on top of your online reputation with review management tools you can customize to your needs. Every business has a different approach to online reputation management. Whether you are focused on Google star ratings, Yelp reviews, or Facebook, (or any other platform), weve got the tools you need, and the support team to help you achieve your brand reputation goals. Learn from your customer feedback. Earn their loyalty, fix complaints faster and get more referrals with online review management.
Enquire

Enquire

by Hodi

(2 reviews)
Enquire is a post-purchase survey Shopify app. In less than 1 minute, merchants can install Enquire, setup their survey, and immediately start collecting feedback directly from customers. Easiest way to implement post-purchase surveys on Shopify.
Spridz.com

Spridz.com

by Spridz

(1 review)
Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today! Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!
Lightning Feedback

Lightning Feedback

by Lightning Feedback

(1 review)
Web based solution that provides you with a simplest set-up to enable your customers to provide one click ratings. You get instant ratings & feedback enabling you to provide the best customer experience and ensure massive repeat business. Instant feedback means your customers will quickly be able to report any issues, your staff will be motivated and rewarded and your company will receive a steady stream of positive testimonials you can use in your marketing. Free 30 Day Trial. Web based solution that provides you with a simplest set-up to enable your customers to provide one click ratings. Free 30 Day Trial.
Canny

Canny

by Canny

(1 review)
Canny lets you keep track of which customers want which feature requests at scale. This data helps your team make more informed product decisions. Keep track of which customers want which features to make more informed product decisions.
Enterprise Feedback Management

Enterprise Feedback Management

by Allegiance Software

(0 reviews)
Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty. Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.
ExperienScreen

ExperienScreen

by myValueFeedback

(0 reviews)
An on-site customer feedback system helping you get data for positive change & better outcomes. An on-site customer feedback system helping you get data for positive change & better outcomes.
InsightSofa

InsightSofa

by ROUCEK Group

(0 reviews)
Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention. Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention.
Capillary CSAT Manager

Capillary CSAT Manager

by Capillary Technologies

(0 reviews)
Customer satisfaction and tracking solution with feedback capture, survey triggering, and net promoter score tracking. Customer satisfaction and tracking solution with feedback capture, survey triggering, and net promoter score tracking.
SurveyRock

SurveyRock

by Oak Mountain Digital

(0 reviews)
Every company, large or small, needs to gather feedback from their customers. They are the ones using your product or service day in and day out. That's how you improve. SurveyRock helps you to gather that feedback with a full set of features and through ease of use. It is currently in use in over 170 countries throughout the world and we have designed our product so you can use any language you want in order for your customers to feel welcome. Sign up for a Free SurveyRock account now! SurveyRock helps you get feedback or answers to your questions through online surveys. Sign up for a free trial now!
Ask Inline

Ask Inline

by Ask inline

(0 reviews)
Solution that helps teams create and automate great customer feedback campaigns. Solution that helps teams create and automate great customer feedback campaigns.
Simple Net Promoter Score Surveys
A customer satisfaction solution designed to gather feedback, respond in-app, utilize for multiple campaigns, and access alerts. A customer satisfaction solution designed to gather feedback, respond in-app, utilize for multiple campaigns, and access alerts.
Observatory

Observatory

by SlatePeak

(0 reviews)
A satisfaction solution that helps businesses manage reputations online by requesting feedback from customers & optimizing reviews. A satisfaction solution that helps businesses manage reputations online by requesting feedback from customers & optimizing reviews.
Opinionated

Opinionated

by Opinionated

(0 reviews)
Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss. Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.
Feedier

Feedier

by Alkaweb

(97 reviews)
Feedier lets you easily collect valuable customer feedback through an intelligent and interactive platform. We provides an enjoyable and unique experience to customers, so they're more likely to fill them out and be happy doing so! On any device, customers will be able to access your beautiful, clean, and branded surveys. In addition to being easy on the eyes, this new method of feedback collection is entertaining thanks to animations and rewards (vouchers, ebooks, Phil Collins tickets). We're bringing feedback back. Entertain and engage customers with enjoyable surveys from Feedier, gamify and make them fun again!
Tidio

Tidio

by Tidio

(43 reviews)
Tidio is Communicator for businesses that keeps Live Chat, Messenger and Email in one place. Now it takes seconds to communicate with your customers. Leave no customer behind! Get the #1 best-reviewed live chat on e-commerce platforms for your store. Boost sales and satisfaction by engaging visitors in real-time Reply on-the-go with iOS and Android mobile apps to keep your customer conversations fluid across devices. Installs in seconds and easy to use. No registration or coding required. Tidio merges live chat and chatbots in one tool to help you skyrocket your sales and level of customer service.
Avaya Aura Platform

Avaya Aura Platform

by Avaya

(25 reviews)
Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc. Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.
SmileBack

SmileBack

by SmileBack

(25 reviews)
SmileBack helps its users easily gather feedback after every support interaction through their help desks. We make it just as easy for them to track trends, respond to customers based on all kinds of triggers, and create deep, meaningful reports. We removed all the pains to provide feedback that make response rates very low. With a very clear one-click on a smiley face, which then prompts the user for a short comment many of our users see their response rate multiplied by ten. Collect more customer feedback with a simple to implement and simpler to use smiley face CSAT survey.
Wix Answers

Wix Answers

by Wix Answers

(16 reviews)
Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.
Starred

Starred

by Starred

(15 reviews)
Starred makes feedback better for everyone, and on a human scale. As the feedback solution which puts the respondent first, we're empowering conversations between companies and their customers. Whats more, we equip them with the actionable insights they need to make better decisions and improve customer satisfaction. With leading lights like Deliveroo, Heineken and Spotify already working with us to bring feedback to life, the road ahead for better feedback is looking good. Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.
ReviewSpreader

ReviewSpreader

by ReviewSpreader

(7 reviews)
ReviewSpreader helps small businesses connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard. Helping small businesses get five star reviews in seconds.
InputKit

InputKit

by InputKit

(5 reviews)
Our mission from the get-go has been to help companies grow by automatically getting more out of their current customers base. Compared to other software, we offer multiple tools to deliver on that mission: Customer satisfaction surveys, online reviews, and cross-sales. Additional tools will be added to keep delivering on our mission. Most of our users chose InputKit over the competition for its ease of use, its beautiful design, and our 5-star customer service. Customer Feedback & Reviews software that helps small & medium businesses grow their business.
Rivews

Rivews

by Rivews

(4 reviews)
Rivews is a new generation patient satisfaction and online reputation management solution. Enabling facilities to collect patient feedback and transform brand reputation by: Collecting 100s of reviews online to become the highest ranked facility in the city across Google, Facebook, etc.; improving patient retention rates by Identifying every single patient that has a negative experience to improve customer retention and Identifying patient satisfaction trends to understand quality of care. A new generation patient satisfaction & online reputation management solution. Transforming brand reputation through patient engagement
xSellco Feedback

xSellco Feedback

by Xsellco

(3 reviews)
Better feedback, better sales! Target positive feedback by requesting reviews from happy customers. xSellco allows you to increase your seller rating by requesting feedback on the right products, from the right customers, at the right time. Tailor feedback requests to target orders by SKU, product type, on-time delivery, destination, and much more so you can get more positive reviews, boost sales and grow your business! Improve your seller rating through automated intelligent feedback requests on Amazon & eBay.
RevFee.com

RevFee.com

by RevFee

(3 reviews)
An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more. RevFee lets you collect reviews from your customers/clients with just one simple link. The easier it is to leave a review, the more likely it is that your customers will do so. We all know that reviews are vital when it comes to generating more business, which is what makes RevFee so revolutionary. An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more.
Promoter Ninja for NPS

Promoter Ninja for NPS

by Hoshinplan Strategy

(3 reviews)
Promoter Ninja is the cheapest and simplest NPS email survey tool to monitor customer satisfaction. Upload your customer contact list, customize your NPS survey and send in just a few clicks. Net Promoter Score is "the one number you need to grow", according to Harvard Business Review. Use Promoter Ninja to send multilanguage NPS surveys, without IT supervision and with your own brand image. First 500 surveys are on us! Get the most valuable feedback from your customers, starting at 10USD/mo. The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization.
QUALITYWEB 360

QUALITYWEB 360

by QUALITYWEB 360

(3 reviews)
QUALITYWEB 360 is an all in one tool for ISO 9001 that allows you to organize all the information and documentation that is generated in your company. It has 15 modules such as Document Control, Internal Audits, Corrective Actions, KPI's, etc. that help you optimize all your processes by administering them electronically. It is developed under the requirements of ISO 9001 so you ensure compliance with this standard and the like. The best tool to organize all the information and documentation in your company ensuring compliance with ISO 9001 and the like.
Guest Communication Tool

Guest Communication Tool

by GUESTJOY

(2 reviews)
GuestJoy brings a data-driven approach to hotel sales. It enables hotels to engage with guests even before they arrive at the hotel. This results increased revenue, improved guest satisfaction, and more reviews. The company has offices in London, Tallinn, Prague, and Gdansk and is currently serving independent and hotel brands in 15 different countries, including Tallink Hotels, SemaraH, Mogotel, Relais & Chateaux, AccorHotels, Czech Inn Hotels and Sokos Hotel GuestJoy provides the guest communication tool for hotels, it helps the hotels to improve the guest satisfaction and revenue stream.
Incogneato

Incogneato

by Corpell

(1 review)
Incogneato is an online suggestion box and communication tool that helps businesses, organizations, or individuals anonymously collect feedback, and then anonymously communicate with the people who respond. Once the suggestions are collected, box creators can add them to a voting page where others can view, vote, and discuss each suggestion. There are plenty of feedback solutions out there, but most are expensive and substantially more difficult to setup. Online anonymous feedback collection and communication tool. Sort and review your responses easily.
Heedbook

Heedbook

by Heedbook

(1 review)
Analyzing the customer's emotions, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. The system also allows to improve business processes and boost cross-sales. Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company. Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.
Customer Happiness Score

Customer Happiness Score

by Customer Happiness Score

(1 review)
The Customer Happiness Score helps businesses collect customer feedback, measure customer happiness, manage customer relationships and personalise your marketing. A customer happiness solution that helps businesses collect, measure, and manage customer feedback, customer relationships, and more.
Honestly Customer Experience
Honestly is the easiest and smartest tool to collect customer feedback and improve customer experience. Create your own custom surveys and let the data roll in. Powerful analytics and reporting tell you exactly which areas need to improve. Honestly grows with you. Our platform supports over 25 languages and can easily handle tens of thousands of customers. Your customers can give feedback via web, mobile app or our cutting-edge feedback terminals, which are perfect for POS surveys. Honestly is the easiest way to collect customer feedback & boost customer experience. Create custom surveys and let the data roll in.
mycustomerfeedback.com

mycustomerfeedback.com

by mycustomerfeedback.com

(0 reviews)
mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution. Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage. A unique online service that lets you capture and use customer feedback to improve business.
Collect Feedback

Collect Feedback

by Collect

(0 reviews)
Ask customers for feedback to measure customer satisfaction after they make a purchase. Automatically send a stand-alone feedback email or add Feedback to your Collect Loyalty customer emails or Collect Punch emails. Smartly Integrated with POS, eCommerce. Try Collect Feedback for free. Ask customers for feedback to measure customer satisfaction after they make a purchase. Smartly Integrated with POS, eCommerce systems.
FocusVision

FocusVision

by FocusVision

(0 reviews)
FocusVision is the market research industry's leading software provider with a complete suite of always-on software from online surveys to test brand and product awareness, webcam interviews and focus groups to uncover the motivations and emotions behind a persons opinions and behaviors, through to understanding how products and causes impact a consumers lifestyle through social-media styled online communities, online bulletin boards, video diaries, point-of-sale display and concept testing. Look beyond the voice of the customer to understand their hearts and mind through FocusVision integrated research solutions.
Critizr

Critizr

by Critizr

(0 reviews)
Critizr provides a platform that makes it easier for consumers to provide feedback at the point of sale. Critizr has established itself as the leading trusted third party for customer relations through its consumer monitoring approach, which offers a differentiating factor and a significant competitive edge to its subscriber base of major retailers, including Carrefour and Total. Customer Experience platform.
Instant eXperience

Instant eXperience

by MediaTech Groupe

(0 reviews)
Feedback Management software to maximize customer & workforce satisfaction and engagement. Feedback Management software to maximize customer & workforce satisfaction and engagement.
faq dog

faq dog

by faq dog

(0 reviews)
A new way for businesses to collect quick and real time feedback from customers on Website and Apps. A new way for businesses to collect quick and real time feedback from customers on Website and Apps.
Go Review

Go Review

by Social Places

(0 reviews)
Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback. Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback.
trustr

trustr

by Intelligent Interactions

(0 reviews)
trustr is designed to help great companies stand out. We have a host of features designed around requesting & displaying feedback & product reviews, both for your website, on Amazon or to Facebook Reviews. Stars in your listing on search engines, Satisfaction & Delivery time Trust-marks, Review, photo, video & Q&A widgets Use the Trustr Amazon integration to boost your product reviews on Amazon. Build credibility and trust in your products with genuine and honest feedback. Feedback & review system, designed to create seller rating for search engines, user generated content for SEO & a host of features
Live Assist for Microsoft CRM
Provide customers with more immediate and personalized support within your companys mobile applications and web pages. CafX Live Assist for Microsoft Dynamics 365 helps agents resolve issues more quickly to increase customer satisfaction through an immersive chat and co-browse experience. Chatbots and live in-app customer service for Microsoft Dynamics 365
Wizper

Wizper

by Wizper System

(0 reviews)
360-degree visibility backed by AI-driven advice to improve your companys performance and customer experience. WizperTM is the first application built to help managers and employees deliver a better customer experience by turning satisfaction surveys, online reviews, social media posts and operational data into actionable advice to improve companies' performance and customer service. WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance
SOMTAB

SOMTAB

by SOM

(0 reviews)
SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Entirely customizable from features to design, you no longer have to adapt to Voice of Customer (VoC) solutions, SOMTAB adapts to you! Survey customers immediately after a key moments, learn from real time customer insights presented in your fully customized dashboard and do timely follow-ups with the alerts module. Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.
FeedbackRIG

FeedbackRIG

by LogicInflux

(0 reviews)
Create one-question feedback widgets for your website,blogs or web-apps to get in-app feedback using multiple channels and controls. You have total control what information you want to collect and how. It uses AI to extract meaningful insights and KPIs so that you can stay focused on improving your business. We also provide seamless integration with trello and slack (which can turn user feedback into trello cards, capture Screenshot and browser/OS information automatically). Get real-time alerts A one-stop solution to get customer feedback.
Qudini

Qudini

by Qudini

(0 reviews)
Creating an unforgettable customer experience Creating an unforgettable customer experience
TheIdeaWall

TheIdeaWall

by PhaseWare

(0 reviews)
A tool that helps businesses capture and organize customer feedback on product and service improvement. A tool that helps businesses capture and organize customer feedback on product and service improvement.
Simplesat

Simplesat

by Pronto Holdings

(0 reviews)
Delightfully easy to use one-click satisfaction surveys for service minded professionals. Delightfully easy to use one-click satisfaction surveys for service minded professionals.
ServiceGuru Rating Kiosk

ServiceGuru Rating Kiosk

by ServiceGuru

(0 reviews)
Collect feedback at the point of experience as it happens. The kiosk is simple and fast, making it easier for your customers to review. Collect feedback at the point of experience as it happens. The kiosk is simple and fast, making it easier for your customers to review.
GoSurvey

GoSurvey

by Techgrains Technologies

(0 reviews)
GoSurvey is an offline survey app, which is easy to use and efficient as well. With GoSurvey, collect field data without worrying about internet connection, capture more leads at trade shows, create a better experience by collecting customer feedbacks and grow your business. Use it even for employee engagement and employee satisfaction. With powerful features and great customer support, we ensure your business gets growing. Sign Up for a Free Trial. Offline survey app designed for market research data collection, customer feedback, lead capture and much more.
hellonext

hellonext

by Skcript Technologies

(0 reviews)
Gather and organize your customer feedback while keeping your users in the loop about the latest updates. Gather and organize your customer feedback while keeping your users in the loop about the latest updates.
Encompass CX

Encompass CX

by Encompass CX

(0 reviews)
Encompass CX offers a SaaS-based, B2B, application collecting and measuring both perception and fact-based data from disparate systems to power a different, improved, customer experience. We provide detailed insights into the health of accounts, products, and service teams predicting and correlating customer experience to revenue. Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.