Storacall offer a range of call recording solutions to maximise performance, compliance (including PCI), quality assurance and liability protection. Available as a turnkey solution or software only, our solutions allow you to search for calls by date/time, duration, agent/extension number, inbound/outbound number, team/department, notes and much more. We can record extension side or trunk side and cover all telephony options. Whatever your requirements we have a system that will work for you.

Capture, processe, analise e atue em todas as suas interações, tanto no atendimento ao cliente quanto no back-office. O RECITE inclui recursos como chamada, chat, vídeo e gravação de tela; gestão da qualidade; percepções da fala; painéis; widgets; relatórios; PCI 3.0., MiFIID 2, conformidade com BASEL II; monitoramento ao vivo via internet; APIs para provisionamento, controle de mídia, pesquisa e reprodução, entre outros. Leva à realização de maiores lucros, melhor retenção de clientes, melhor desempenho e proteção.

Our all-in-one platform equips you to communicate on your customer's channel of choice, better manage agents, clients, and stay miles ahead of the competition. Again we built NOLA to solve a problem within our own networks. The system is tested and proven so there is no risk of switching over. Be where your customers are with one powerful platform: all channels are unified rather than siloed.

Dolby.io is the cloud-based audio, voice, and video API platform used to transform media and communication apps. Incorporate life like HD audio and video into applications to provide a premium user experience. With a few lines of code, improve speech leveling, noise reduction, loudness correction and speech isolation in your media. Remove the time consuming, manual and costly process of processing audio, by getting insights into the make up and quality of audio without having to listen to it.

Call tracking and analytics tool that helps businesses track buyers' demographics, call volume, recordings and more to create reports in real-time.

Quvu revolutionises how you manage your contact centre with a fully cloud-based solution that enables you to customise your statistics and reporting, allowing you to focus on your core objectives by analysing the stats important to you. Entirely web based and powered through an award-winning VoIP platform, you can oversee your operation from anywhere in the world. Key features include Ofcom Compliance, Real Time Customisable Statistics, Geo Dialling, TPS Compliance and Call Recording.

We are a global provider of workforce management solutions designed to help businesses leverage their workforce investments through effective workforce scheduling that aims to give our client's staff work/life balance while maintaining business profitability. ProScheduler, WFM's easy to use interface, low upfront cost and quick integration allows customers get started and see results within weeks.

Australia's Premier 13, 1300, 1800 and Smart Number Provider.

Na Ciara, acredita-se que os assistentes de produtividade são uma categoria radicalmente nova de software empresarial. Tais assistentes facilitam seus negócios diários. Em vez de ter que lidar com dezenas de ferramentas, as pessoas querem soluções automatizadas e significativas. O assistente de vendas internas Ciara oferece exatamente isso para os representantes de vendas! Com manuais de vendas interativos, um recurso de manipulação de objeções e fácil integração com ferramentas comuns de CRM, o Ciara ajuda os representantes de vendas a atingir um novo nível de produtividade.

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Envision Click2Coach and Click2Coach Cloud Envision provides award winning solutions that optimize customer experience by turning data from customer interactions into action, making an impact on your business that leads to exceptional customer experiences. Data from all contact center channels can be collected to quickly identify patterns and trends. Envision delivers innovative software solutions, in the cloud or on premise, to optimize your workforce.

Call Saver Pro enables you to save, sort, and retrieve recordings of your phone calls on your computer.

Records telephone conversations directly to your hard disk with a single push of button.

Skype call recording software that saves calls in MP3 format.

Call recording solution that meets the compliance recording requirements of multiple channel types via numbers, time of day, and more.

Powerful Callback Widget for Your Website. Increase sales calls from your website by up to 30%. Service quality control and call recording. Antispam system. Clear and simple website analytics. Launch in minutes.

Call members of your team straight from your web browser or using our mobile app. Yack.net automatically records the call and uses speech to text transcription to make a readable copy of what was said. You can replay the call from any point in the transcript or use the built in search to find topics that you have discussed and replay the relevant part of the call direct from search results.

Affordable call recording using your existing telephony platform. Record Avaya, Genesys, Cisco, or any VoIP system. Configuration is fast, easy, and takes place in the same browser based UI as playback. Screen recording using any number of screens, any resolution, and any layout. Screen recording can be triggered by calls or triggered by your own system. Quality management is integrated into the entire system with custom forms and score sheets. Start with a single user and scale to thousands.

Callshark is the #1 Call Tracking Software Tool made just for you! Are you tired of bloated interfaces with enough bells-and-whistles to make your head spin? Switch to a beautiful alternative witheverything you need... built from scratch in 2020. It measures phone calls from your online/offline campaigns so you know exactly what works and what doesn't. No complicated setup, no unwanted features, no hidden fees, and no snake oil. Start your 14 day free trial (no credit card) today!

MiaRec is an enterprise-level solution for call recording and quality monitoring in contact centers and businesses of any size and type, from SMB to large multi-site enterprises. MiaRec top features include an intuitive web-based interface, easy installation within minutes, rich functionality, Live Monitoring, and many others. Advanced security, PCI compliance support and tight integration with contact center systems and telephony equipment like those from Cisco, Avaya, Broadsoft, Asterisk etc.

The solution can scale from a single user/voice port to hundreds of ports with centralized server based solutions. The implementation is simple and reliable supporting IP, digital and analog mixed systems. With the modular components you can start small and grow the solution capabilities as your business demands.

LiveOps is the leader in cloud contact center and customer service solutions. More than 300 companies around the world, including Salesforce.com, Symantec, and Royal Mail Group trust LiveOps' technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest US-based cloud contact center of 20,000 home-based, independent agents.

Full featured call logging recorder system for public safety and compliance call centers.

Call recording solution with features such as compliance, performance management, and customer satisfaction.

Conquer is the first end-to-end Revenue Engagement Solution for enterprise sales and service teams. As a native application for both Salesforce and Microsoft Dynamics 365, Conquer works inside your existing CRM to make sales and service teams more effective at gaining access, growing pipeline, winning revenue, and strengthening customer relationships.

Powerful call recording system that you can completely rely on for quality assurance, performance monitoring, and security.

ASC provides call recording for quality management especially for contact centers, financial and public safety organizations.

Apenas para provedores de telecomunicações: o gravador de chamadas SmartRecord Cloud oferece aos provedores de serviços de telecomunicações soluções de gravação, gestão de qualidade e análise de valor agregado para oferecer serviços paralelos, como Cloud PBX, UC, central de contato ou entroncamento SIP. O SmartRecord também é usado pelas operadoras de telefonia móvel para fornecer gravação em conformidade com regulamentações para clientes corporativos em setores como finanças, seguro e saúde. Os provedores têm a opção de operar dentro da rede ou pelo sistema de nuvem.

Apenas para provedores de telecomunicações: o software de contabilidade de chamadas da Enghouse ajuda as empresas a gerenciar, fazer a transição e otimizar os sistemas de comunicação por meio de supervisão e geração de relatórios detalhados do uso do sistema e do tronco, análise de custos e outros KPIs de negócios. Ele pode ajudar a planejar migrações de tecnologia de TDM para IP ou PBX para comunicações unificadas e monitorar atividades fraudulentas ou não compatíveis. A Proteus também registra as plataformas de voz do trader, estendendo os benefícios da contabilidade de chamadas para o pregão.

CallRevu was specifically designed for automotive dealerships and drives actionable insights into their customers digital and voice communications - improving process optimization and converting more call into buyers.

A professional digital audio recording application for Windows or Linux PCs. This multichannel audio recording software has a robust design and simple interface making for fail-safe but user-friendly day-to-day operation.

Você precisa gerar relatórios importantes de seu ambiente de Cisco UC? O Grade.us pode ajudar. O CRA é uma plataforma de análise e geração de relatórios de chamadas pela Internet e resolução de problemas com base na nuvem; é poderoso, prático e moderno para ambientes Cisco UC.

Pickle transcribes phone/video call recordings, provides a data platform to quickly search, then the conversation is analyzed and summarized for easy comprehension. Optimize sales performance & customer experiences with your best conversations. Powered by A.I., Pickle helps refine your sales process by uncovering blind spots and transforming conversations into actionable insights. We tell you how to duplicate your best reps to create an army of superhuman sales and customer experience pros.

O EveryDay Voip integra telefone, vídeo, reuniões e mensagens em uma única solução de troca de filial privada (PBX na sigla em inglês) segura e fácil de usar. O serviço foi desenvolvido para manter você conectado com os clientes, em qualquer lugar do mundo, oferecendo a flexibilidade de operar o negócio do seu jeito. Instale os aplicativos em seu desktop, smartphone ou tablet e experimente internet, áudio e vídeo com qualidade HD, juntamente com a funcionalidade de um clique. Promova a colaboração com mensagens para a equipe, SMS ilimitado e muito mais.

Audara is a set of Omnichannel Contact Center applications for sales, service, and collection tasks, with remote agents from all channels: Voice Calls, Chat and Video.

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions.

The Xtension Recorder digital phone recorder is first to make quality monitoring and agent training a commodity product. It is plug and play technology that utilizes your existing technology infrastructure. It can be configured with distributed hardware and centralized storage or a centralized back office solution. GSM compression stores 168 hours of recorded calls on 1 Gb.

Web-based user interface, complete call life cycle management, user access based on roles and privileges, on-demand recording.

Entire user, manager, and administrator toolbox in a single intuitive interface that is browser based.

The recorder platform allows your IP based contact center to take advantage of random or full time in one intuitive interface.

VTlogger is an open source, web driven software application that when combined with telephony boards, can turn computers into reliable and easy to use call recording solutions suitable for any size organization or industry. Whether you're handling hundreds of calls a day or thousands of calls an hour, rest assured that VTlogger is the only choice if you are in the market for a practical, cost effective call recorder backed by excellent vendor support.

Want to know if your marketing is actually driving inbound sales calls? How many sales calls do you miss? How does your team handle new inbound leads? AVANSER Call Tracking and Analytics platform delivers powerful call-data on virtually every aspect of a sales call, including which channel, campaign (or even keyword), how that call was handled by your sales team and the ROI. Book a demo to see how it works on 1300 795 357.

Telephone call recording, screen capture, quality management and reporting tools for any line type or PBX (digital, analog or VoIP)

Verba is a leader in professional call recording and quality assurance solutions for unified communications, and the only player with a complete portfolio for voice, video and telepresence recording. The Verba Recording System supports Cisco, Avaya, Microsoft Lync, and standard SIP-based unified communications solutions. Provider of call recording solutions for unified communications platforms.

Enables the user to capture telephone conversations for virtually any purpose, whether looking to ensure top quality customer service, mine customer calls for invaluable intelligence, avoid frivolous lawsuits, provide audio copy with written dictation, or avoid conduct issues, there is virtually no end to the returns businesses can reap from a call recording investment.

Data analysis platform that helps understand customer satisfaction basis feedback captured via call recordings.

Record audio mixing like Skype or iChat calls and audio from microphone, CD player, and line-in devices. iEasyRecorder a powerful yet easy-to-use audio recording program which allows you to effortlessly record sounds and music from any sources including from operating system, any running applications, websites, microphone or an external device. It also can record from more than one program at the same time.

Trisys provides easy-to-use, cost effective business intelligence tools for both on premise & hosted telephone systems, compatible with virtually any telephone configuration. We offer solutions ideal for any industry that is flexible to evolve with your business needs. Replay is an innovative call recording system that produces valuable reports from your companys telephone activity. From SMB to enterprise levels, our capabilities help your company run resourcefully & increase revenue!

Parlance uses speech recognition to modernize and improve the first 30 seconds of every caller's journey, for call centers that want to deliver a better customer experience. With voice-driven access, callers can speak naturally and connect quickly to the resources they need inside large organizations. No punching numbers on a dial pad No long phone tree options to listen to No frustrating auto attendants that repeatedly misunderstand caller response We guarantee ROI!

PracticeCompass is an innovative, cloud-based practice management platform which integrates seamlessly with your existing practice software. Through PracticeCompass your daily administrative and front office reception and patient-facing tasks are guided and monitored to deliver the best patient care. PracticeCompass helps consolidate, streamline, and maximize your workflow efforts with automation to increase productivity and practice profits.