CloudCall create innovative technology that makes business communications easier, quicker and more powerful. Through providing advanced software that integrates with CRMs, our users can manage their communications in the same space as their data, providing insight that has the power to transform the way they work.

O Calibre é composto por várias soluções que podem ser combinadas para atender às necessidades do seu negócio: o gravador de voz Praetorian é um gravador pronto para uso que proporciona gravação em tempo integral, seletiva, agendada, aleatória e sob demanda. O Mentor QA Suite oferece as ferramentas necessárias para monitorar, avaliar e melhorar o desempenho do agente. O Telecom BI Suite proporciona acesso a informações valiosas sobre a organização, analisando dados quantitativos de negócios/clientes.

8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps to improve collaboration on any device, anywhere. 8x8 Virtual Office integrates with leading business solutions such as Salesforce, Zendesk and NetSuite. Delivered in the cloud, sets up in minutes and is easily managed from any device.

A central de contato do Ytels foi criada para geração de leads, aceleração de vendas e coordenação de campanhas de marketing de grande escala. Ideal para empresas com 10 ou mais agentes. Sinalize e altere automaticamente números de telefone marcados como spam, acesso ao código curto premium (p. ex.: 411-411 e 911-911), 800 e números de telefone locais com cada código de área. Recursos destacados: Chamadas efetuadas, correio de voz sem chamada, rastreamento de chamadas, distribuição de leads, transmissão de voz, IVR personalizada e perguntas sobre a API.

Capacita a gestão de vendas para identificar e melhorar, imediatamente, erros dispendiosos e oportunidades perdidas que as equipes de vendas fazem todos os dias. O Refract permite que os gerentes de vendas treinem, sem a necessidade de viagens, chamadas, demonstrações e reuniões. Momentos de coaching podem ser destacados, pulando entre comentários compartilhando elogios, ideias e feedback corretivo. Uma biblioteca de momentos de práticas recomendadas cria um aprendizado pequeno para compartilhar e acelera a integração.

O módulo de gravação de chamadas do Freshcaller foi desenvolvido para equipes de suporte ao cliente, vendas, TI e RH. Com sua arquitetura baseada na nuvem, o Freshcaller reúne recursos de gravação, como gravação manual, gravação automática e pausa na gravação, para ajudá-lo a configurar as operações do telefone compatíveis com as políticas de privacidade de dados. O Freshcaller oferece números de telefone em mais de 90 países, não requer hardware de telefone e é extremamente fácil de usar.

HoduCC- Call Center Software starts with 10 seats. We install the software on customer's server. Brands like UNICEF, Vistaprint and Brother Printers use HoduCC. Omnichannel contact center software that offers Inbound Call Recording, Outbound Call Recording, Blended Call Recording, Call Forwarded to mobile gets recorded, Call Bridging, Call Analytics and Reports. HoduCC is one of the best call recording software that helps you to lead generation, improve conversation ratio & many more.

O Exelysis Contact Center é um software de comunicação que aprimora e gerencia as operações de um PBX empresarial. O Exelysis pode oferecer uma solução pronta para uso ou ser integrado e expandir os PBXs empresariais. O Exelysis oferece integração com software de terceiros, como CRM e ERPs, usando APIs estendidas. Discadores preditivos, automáticos e de radiodifusão, roteamento baseado em habilidades, IVR avançada, plugins de VoiceXML e compreensão de linguagem natural são alguns dos recursos do Exelysis.

The lead conversion and qualification processes in most B2B sales cycles are broken. ElevenSight's innovative Remote Engagement Platform enables B2B sales and marketing teams to increase online lead conversion, accelerate sales cycles, and fulfill sales pipelines with one-click video and audio interactions from anywhere on the web.

**Obtenha chamadas ilimitadas a partir de 18,99 US$/mês** Personalize suas gravações de chamadas para atender às suas necessidades comerciais ou especificações regulamentares. Acesse, reproduza, baixe, classifique, edite e exclua gravações, tudo a partir do sistema de telefones comerciais Dash. Nossa interface limpa, rápida e intuitiva foi criada para aprimorar a gestão de chamadas e a eficiência das operações. Experimente a gravação de chamadas gratuitamente. Comece uma avaliação gratuita de 14 dias.

Patient Prism was created specifically for dental practices to increase revenue and improve new patient scheduling. Patient Prism's patented human-assisted CallViz AI (artificial intelligence) software tracks and analyzes your new patient calls. Within 30 min of a patient call, your front desk will have the information they need to call back an unscheduled patient and get them into your dental practice, increasing your revenue and lowering new patient acquisition cost.

O Callcap é uma solução de rastreamento e monitoramento de chamadas em todo o país para empresas que buscam melhorar o ROI, a eficácia do marketing e o desempenho da equipe. O conjunto de produtos ajuda os clientes a diminuir os custos, treinar os funcionários, se comunicar de maneira eficaz com a clientela existente e medir novos empreendimentos de marketing imediatamente com o uso de telefones de rastreamento de chamadas, serviços de avaliação de chamadas gravadas e outras ferramentas úteis. Comece uma avaliação gratuita de 30 dias.

Verint Monet is a simple, cost-effective cloud workforce optimization solution that provides an ACD neutral option for businesses looking to improve their contact center and help desk operations. With over 65 integrations including Salesforce, Verint Monet is the perfect option for customers looking to implement an omnichannel SaaS workforce engagement solution.

* Crystal Clear Audio * Perfect CRM Data * Incredible Support * Truly is a high-performance calling solution made for revenue organizations of 3 to 100 people + Improve productivity with automatic CRM call tracking and starting a call or text with one click + Close more deals with real-time call coaching and recorded phone calls + Increase connect rates with quality local numbers + Never worry about your phone again with incredible support built right in the app

Hosted VoIP Business Phone Services and More KAVKOM business cloud hosted solutions help enterprises serve their customers better and increase sales with mobile and flexible solutions that allow do business faster, anywhere, anytime. From hosted VoIP business phone services and cloud-based call center software to unified communications, our services are easy to use, advanced, reliable and tailor-made. Collaborating with your customers and your teams becomes easier!

Infinity analyses the conversations you have with your customers to create clarity, which empowers you to grow revenue & reduce costs. Infinity allows you to integrate call data into the Google suite to allow you to track the full visitor journey. Infinity is a call intelligence platform available in over 75 countries.

Ring4 provides companies and individuals with video conferencing and a phone system in the cloud. The Ring4 smart numbers work on any iOS or Android devices and can be managed via the Admin Console. Ring4 phone numbers are mobile and support unlimited texting, unlimited calling, voicemail and call recording. Ring4 starts at $9.99/month/line. The Ring4 video meetings works on every device from the browser with no software install, with a simple link.

Ideal para mais de 150 agentes, o Aspect Quality Management oferece recursos de gravação de chamadas, reprodução e avaliação da qualidade usando uma moderna interface gráfica do usuário. Monitore interações de áudio e tela do agente em tempo real, calibre os índices de qualidade do avaliador para assegurar consistência e justiça, integre-se ao Aspect Performance Management para treinamento. Automatize o processo de qualidade com análises avançadas para obter amostras de 100% das chamadas e realizar pesquisas específicas em interações usando palavras-chave e frases.

VSLogger pode gravar TDM, Digital, VoIP, telefones e rádios analógicos e telas PC sem alterar o sistema telefônico ou o número de telefone. Pesquisa, reprodução, supervisão ao vivo, arquivamento automático, permissões de usuário granulares e controle de qualidade são recursos padrão. O licenciamento é baseado no número de linhas gravadas, com ilimitado acesso de usuários às gravações. A solução é fornecida como kit ou sistema completo. Os clientes podem comprar e possuir a licença diretamente ou um modelo de assinatura.

ringDNA is a Call Recording platform for Salesforce customer that helps businesses scale revenue growth through AI. The leading choice for Salesforce customers, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more.

Talkroute is an easy way to manage incoming business calls. Whether you simply want to forward calls to a cellular phone or wish to create menu prompts (press #1 for press #2 for) for different devices, Talkroute has everything you need. You can even add hold music or set specific dates/times when you are available to accept business calls! 1000s of unique businesses use Talkroute every day to manage their calls.

O Dialing Innovations oferece um pacote completo para empresas de pequeno a grande porte. No momento, é compatível com 4.000 localizações. O objetivo do Dialing Innovations é reduzir as necessidades de tecnologia de um local em 50%. Agregar contas de telefone, segurança e internet e fechar lojas medianas economiza milhares por ano em taxas de serviço. Os dias de extratos complicados acabaram, receba uma fatura de um fornecedor por uma chamada de suporte.

Honeit turns live phone and video interview conversations into insights. Honeit interview technology was designed by recruiters and hiring managers to schedule, screen and assess talent faster and remove interview steps. Honeit makes it easy to record, transcribe and share interview data and audio sound-bites from natural conversations. Honeit is cloud-based interview technology with nothing to download or install.

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

O Atmos é uma solução de gravação de chamadas e gerenciamento de qualidade em nuvem totalmente compatível e de classe mundial. Por que investir quantias enormes em gravação de chamadas quando você pode pagar mensalmente? A CallCabinet cria software de gravação de chamadas para expandir e atender às necessidades de empresas de todos os tamanhos, por meio de soluções em nuvem, no local, híbridas, Skype for Business ou móveis, para que elas se adequem a qualquer operadora, ITSP ou cliente.

O Nimbata é o software de rastreamento de chamadas preferencial que fornece informações sobre o que leva os consumidores a pegar o telefone e ligar para a sua empresa. Simples, bonito e intuitivo, crie sua primeira campanha em menos de 3 minutos (usando números locais ou gratuitos). Todos os planos são equipados para que você pague apenas pelas chamadas que atender. Pare de pagar taxas caras por minuto e mude para um modelo mais previsível. Avaliação de 14 dias (sem cartão de crédito).

CallTracker helps you make better marketing decisions and grow your business with our easy to use call tracking solution. We help marketers make data driven decisions for campaigns that drive phone calls both online and offline. Our platform is perfect for marketing agencies who want to show the value of the campaigns they manage to their clients with our agency features allowing you to use your branding and invite your clients.

Improve customer service by keeping records of interactions between callers and call representatives that can be used for quality control and training purposes. Users enjoy a wide array of features, including text-to-speech, call logging, voice customization, and call routing to help them enhance the customer journey.

Jog.ai automatically records and transcribes calls so nothing is ever forgotten or lost. Want perfect memory for your calls? You'll have it since Jog audio is synced with the transcript text and stored until you choose to delete it. Advanced features allow users to quickly get back to key moments of a call long after it takes place.

Jiminny brings together a sales communications platform built to develop the skills of your team, improve productivity and collaboration, whilst helping the whole business stay connected to your customer. Every conversation is automatically logged to your CRM, captured, analyzed, and instantly ready to share or coach from a searchable library. We've broken down all the barriers to coaching - so each member of your team can be the best version of themselves.

CASH+ Call Recording for business phone systems, records all incoming and outgoing calls on PRI, Analog or SIP lines at your office. Compatible almost every business phone system. Using the CASH+ Call Recording software you can search and review calls by telephone number, station name, station numbers, line, trunk, call type and much more. Listen to, crop, save or email the recordings as needed. CASH+ is installed on premise and includes unlimited Web clients. It is also very easy to use.

Calabrio ONE elevates contact center WFO with its seamlessly embedded analytics tools. By bringing together call recording, quality management, workforce management and voice-of-the-customer (VoC) analytics into one fully-integrated software suite, we help companies put their customers first. Integrated analytics helps business users of all backgrounds easily analyze and act upon the data gathered every day in the contact center.

O Imagicle Call Recording é uma solução de gravação escalável e segura para plataformas Cisco UC, dedicada a todas as empresas que precisam gravar chamadas para serviços críticos com exigências legais, para treinamento de operadores ou para acompanhar conversas importantes. Em conformidade com todos os regulamentos, o Imagicle Call Recording oferece três modos de gravação (sempre ativo, sob demanda e manutenção ao vivo) e geração de relatórios. Compatível com Cisco e Broadworks e disponível por assinatura no Cisco GPL Solutions +.

Neorecording is a cloud-based voice recording and analytics solution connected to Cloudya, our cloud telephone system. Neorecording solves your challenges with EU legislation and will revolutionize your customer communication. Meets EU legislation requirements including MiFID II Consultant calls encrypted and archived for at least five years Protect your business from liability risks and avoid penalties by supervisory authorities

TeleDrip's marketing automation software optimizes first-contact and follow-up of prospects through an omni-technology platform. Our simple, yet powerful console gives unparalleled real-time insights, analytics, and control of your marketing campaigns. Features include conversational AI SMS, advanced IVR with speech recognition, API integration, web-hooks, schedule/campaign editor, SMS Inbox, lead disposition tool, and numerous real-time reports.

UK-based Business VoIP Provider offering a modern, cloud-based phone system in powerful desktop, web and mobile apps (no additional hardware required). Starting at just 5.00 per user/month (7 day FREE trial). Uniquely, a CircleLoop subscription includes all features including call recording, call transfer, menus and greetings, contact management, conference calling, voicemail to text and call forwarding to name a few. CircleLoop integrations include Google, Pipedrive, Hubspot, Capsule.

PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, local presence, voicemail drop, Salesforce call routing, automatic call recording and a complete PBX that lives within your CRM. With support for desktop, mobile, and desk phones, PhoneIQ works seamlessly at the office or remote, logging all interactions in Salesforce and generating reports in real-time.

A plaform for small businesses to keep track of incoming calls with a variety of features including analytics and call transcripts

Gryphon Networks provides a sales acceleration platform that integrates powerful sales tools with our own high-performance communication network to provide automation and visibility into key sales performance analytics. The Gryphon ONE platform delivers actionable insights to drive sales effectiveness helping clients grow revenue faster.

Designed to build voice applications in the cloud providing call control, voice conferencing, call recording, voice menus, and more.

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more.

Designed for businesses of all sizes, it is a phone handling solution that helps users track agents' performance, lead sources & more.

TeleCapture has been providing the fastest and most cost-effective call tracking and recording software available since 2007. Quickly set up unique phone call tracking numbers to measure your marketing effectiveness with simple reports. Boost your sales conversion rates with caller data & optional call recording. Instantly access real-time data online with our simple online dashboard. No contract. No setup fee. Instant activation. Cancel whenever you'd like. Plans starting at just $5.99/month.

Record phone calls easily with no hardware required. - Starts at $20 per month - Listen to calls through online portal - Filter recordings by agent, callers number, marketing source, website and many more fields - Recording can be activated without the need for any hardware

Call center software solution that can be set up in minutes. Quick access to the required reports to scale best staff performance and evaluate the stats of the Call Center. You will get workplace insights that will help enhance workflow and productivity. All the features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Queue Management, Cold/Warm Transfers, ACD, Auto Dialer, SMS/Email Channel, Forward to Phone, Call Whispering, Call Barging. 24/7 support team

Quality monitoring features enable users to monitor agent performance simply by clicking on an agents name to listen into a call in real time. Users can escalate from silent monitoring to barging in mode to speak with all parties, ideal for case collaboration and resolving disputes. PhoneCall securely stores all call history and full recordings for up to 3 years with restricted playback access for authorized users.

Record Skype/Skype for web, Google Hangouts, Google Meet, Facebook messenger, Facetime, Viber, Zoom, GoToMeeting and WebEx audio and video calls and online sessions in HD on your PC or Mac. Callnote allows you to easily record conversations, get fast and accurate automated transcriptions of your one-on-one-calls, save the recordings to your Evernote & Dropbox account, GoogleDrive or OneDrive, and share them on Facebook, e-mail, or YouTube.

Oferecer a melhor experiência ao cliente é um processo de melhoria contínua. Com o TalkChief, é possível ativar gravações de chamadas de entrada e saída que permitem monitorar, avaliar e melhorar as operações diárias.

Mida Recorder is a multimedia recording system addressing the specific requirements - functional and regulatory - of different industries. It supports multiple recording methods with a centralized call archiving. The simple search & play console helps recover and listen to files anytime from any device. Easy configuration, available for legacy systems and for Teams. The flexible and modular compliance recording platform that supports any technology and protocols, with centralized call archiving.

inConcert Allegro - Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes.