Software IVR
Software IVR (resposta de voz interativa): Os produtos dessa categoria permitem que call centers, help desks e outras organizações criem menus nos quais o chamador pode navegar usando comandos falados ou teclas telefônicas. O software IVR é usado principalmente para sistemas que permitem aos chamadores selecionar informações ou inserir dados sem a necessidade de assistência. O software IVR também pode ser usado para direcionar os chamadores para o departamento apropriado dentro de uma organização, com base em suas respostas a perguntas de qualificação.
Filtrar resultados (122)
Classificação do produto
Implantação
- Celular - Android nativo (28)
- Celular - iOS nativo (29)
- Instalado - Mac (19)
- Instalado - Windows (47)
- Nuvem, SaaS, web (99)
Recursos
- Call Center (90)
- Converter texto em voz (78)
- Digitação por teclado do telefone (77)
- Gestão de questionários (62)
- Gravação de chamadas (96)
- Mensagens por voz (84)
- Múltiplos scripts (76)
- Personalização da voz (70)
- Registro de chamadas (90)
- Roteamento de chamadas (91)
Preços
Categorias relacionadas
IVRWherever is a SaaS cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others, with zero investment, any device, any platform.
Reuse all investments in your IVR, reuse your same backend. Handle unlimited simultaneous interactions elastic scale for large call volumes.
A real time conversation with your IVR without the phone call for half the IVR cost.
Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend.
A solução de mineração de áudio da Yactraq oferece as centrais de atendimento recursos avançados de análise de fala que permitem aos clientes fazerem pesquisáveis e reportáveis gravações na central de atendimento. Clientes podem utilizar a ferramenta para indexar 100% das chamadas telefônicas gravadas, para descobrir dados acionáveis e de alto impacto sobre insights de voz do cliente, avaliação de desempenho de agentes, análise de atendimento ao cliente, aplicativos de conformidade e muito mais.
A Yactraq é inovadora em mineração de áudio e análise de fala com insights orientados para aprendizado de máquina, extraídos de qualquer mídia audível.
Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.
Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.
Office24by7 Virtual Number helps to streamline the entire inbound business communications. It provides for segregating and routing calls to specific departments with the help of DTMF inputs and optimize communication efficiency. Multi-level IVR provides a personalized experience to customers when they reach on the business number. You can create your own call flow and Call Recordings and Post Call Survey features help you create and retain your privileged customers.
Office24by7 Virtual Number helps to streamline the entire inbound business communications.
Cloud-based platform for businesses that provides communication solutions such Inbound IVR, outbound IVR, etc.
Cloud-based platform for businesses that provides communication solutions such Inbound IVR, outbound IVR, etc.
Software solution that offers speech recognition and synthesis.
Software solution that offers speech recognition and synthesis.
Zappix transforms the user journey during contact center interactions through intuitive app-like environments, increasing self-service, reducing calls to live agents, and lowering costs.
Zappix offers a cloud-based digital self-service platform for enterprise contact centers. The Visual IVR can be accessed from IVR, URLs, & text requesting the link. Available options are customized to the specific inquiries of a particular contact center.
IVR application platform that helps businesses with outbound engagement, survey engine, analytics suite and more.
Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.
Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.
InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution. It is for mass communication, designed to reach hundreds or even thousands of contacts at once. Our automated message delivery system plays your pre-recorded message each and every time, without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time.
InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution.
Intelligent IVR that eliminates human intervention in customer calls.
Intelligent IVR that eliminates human intervention in customer calls.
CallOne's virtual call center software is a web-based software for businesses that would like to improve their customer care and sales telephony. CallOne provides companies with call center and VoIP solutions as well as open APIs and apps for ticketing an CRM tools such as Salesforce, Pipedrive and Zendesk. Worldwide and local phone numbers can also easily be ordered through CallOne. As a company based in Germany, CallOne puts high emphasis on data security as well as premium voice quality.
Web-based virtual cloud contact center solution that gives you full control of your phone support and sales.
The virtual PBX is a telephone system that is hosted in the cloud, so it does not require any device or software or hardware installation. It works from an internet connection, and its function is to manage the incoming and outgoing calls of a company in order to provide good customer service.
A virtual PBX is a telephone system that uses the internet to manage the external and internal calls of a company.
SAAS Unified Communications Software, including virtual switchboard, chat, storage and video and audio meetings
SAAS Unified Communications Software, including virtual switchboard, chat, storage and video and audio meetings
With its Voice API, TENIOS operates an interface for voice services, which enables the integration of customer-specific voice applications via web technologies into the cloud communications platform. The Voice API bundles a number of functions (in particular dynamic call control) that allow software applications to initiate and receive calls without developers having to deal with telecommunications technologies and protocols.
The TENIOS Voice API enables the integration of speech services into your cloud telephony via common web technologies (https, REST).
A prompt, intuitive, and personalized IVR system to answer all your customer queries.
A prompt, intuitive, and personalized IVR system to answer all your customer queries.
AISB Engine powered by ArmorVox is a language independent voice biometric engine designed for integration into third party applications, solutions and services which using patented speaker adaptive machine learning algorithms.
Applications include contact centers and IVR, websites, chat, messaging, digital apps, social media and wearable technologies.
Crossmatch 25M Voiceprints per hour verifying within Milliseconds. Average Company saves 15M with Voice Biometrics over 3 years.
Current leading authentication and biometric identification solutions cannot prevent hacking and identity theft!
Web to SMS solution that enables businesses to communicate with customers through Voice SMS and quote products or services.
Web to SMS solution that enables businesses to communicate with customers through Voice SMS and quote products or services.
Contact center software
Contact center software
IVR solution that helps automate service desk processes such as call routing, prioritization, queue management and more.
IVR solution that helps automate service desk processes such as call routing, prioritization, queue management and more.
Omnichannel contact center solution with a predictive dialer, speech analytics, and more..
Omnichannel contact center solution with a predictive dialer, speech analytics, and more..
Telemo.io is an AI-driven layer on top of legacy business communication systems to standardize everything with modern REST APIs with AI. Essentially, Telemo wants to be as simple as Messagebird, Twilio or Plivo but AI will be driving force for Telemo to transform and help businesses to revolutionize the with a few lines of code, any non-technical or developer should be able to get started with Telemo before diving deeper.
Telemo's SMS API Platform and Voice API Platform enable businesses to communicate with their customers on a global scale..
Sales, marketing & business communication CRM offering cloud telephony, drip marketing, click to call services.
Sales, marketing & business communication CRM offering cloud telephony, drip marketing, click to call services.