IVR Software

Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys. IVR software is mainly used for systems that allow callers to select information or enter data without the need for assistance. IVR systems can also be used to route callers to the appropriate department within an organization, based on their answers to qualifying questions.

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Twilio Programmable Voice

Twilio Programmable Voice

by Twilio

(108 reviews)
Twilio APIs let you update your phone menu on demand, with full control of your phone tree and routing logic. Create custom greetings, collect speech and DTMF input, and route callers to the best available agent, all with pay-as-you-go pricing. Learn more about Twilio Programmable Voice Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing. Learn more about Twilio Programmable Voice
Genesys PureCloud

Genesys PureCloud

by Genesys

(48 reviews)
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer that you can easily control. Genesys PureCloud IVR features includes versioning, holiday and emergency schedules, prompts, and automatic speech recognition in dozens of languages. You can even utilize natural language processing to provide conversational self-service. Improving the IVR experience has never been easier! Learn more about Genesys PureCloud Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control. Learn more about Genesys PureCloud
IVR with Speech Recognition
Create great customer experiences by offering your customers intuitive self-service options with Five9s natural language processing. Reduce costs and free up agents for high-value interactions by automating your most common customer interactions with advanced speech recognition and Practical AI. Easily set up or make changes to your IVR with the drag-and-drop IVR Designer - add new prompts, call-back options or data queries in seconds. See why 2000+ customers trust Five9. Learn more about IVR with Speech Recognition Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. Learn more about IVR with Speech Recognition
Plum Voice Hosted IVR

Plum Voice Hosted IVR

by The Plum Group

(0 reviews)
As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. Learn more about Plum Voice Hosted IVR Plum focuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication. Learn more about Plum Voice Hosted IVR
UJET

UJET

by UJET

(6 reviews)
UJET is a ultra-modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade, SOC2 Type II and HIPAA compliant. For more information, visit www.getujet.com. Learn more about UJET UJET is a cloud contact center software company with leading innovation in customer support on the web, phone, and mobile apps. Learn more about UJET
Talkdesk

Talkdesk

by Talkdesk

(108 reviews)
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and robust IVR capabilities, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions. Learn more about Talkdesk Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage. Learn more about Talkdesk
Inference Studio

Inference Studio

by Inference Solutions

(1 review)
Inference Studio is the complete cloud platform for creating smarter customer engagement self-service solutions in house whether you are a Service Provider, Partner or Enterprise. Using the latest cloud technologies, Inference provides a comprehensive App library with the ability to easily design your own solutions that include Speech Recognition, Text-to-Speech, Voice Biometrics and Conversational SMS. Learn more about Inference Studio Complete cloud platform for creating smarter customer engagement solutions in house, whether you are a service provider or enterprise. Learn more about Inference Studio
Aspect CXP Pro

Aspect CXP Pro

by Aspect Software

(14 reviews)
Aspect CXP Pro empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost through automation, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). Learn more about Aspect CXP Pro Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels. Learn more about Aspect CXP Pro
Omni-Channel Self-Service

Omni-Channel Self-Service

by Verascape

(0 reviews)
Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Learn more about Omni-Channel Self-Service Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Learn more about Omni-Channel Self-Service
NICE inContact Telephony Software

NICE inContact Telephony Software

by NICE inContact

(98 reviews)
NICE inContact is the cloud contact center software leader with the worlds #1 cloud customer experience platform. NICE inContact CXone combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContacts solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Learn more about NICE inContact Telephony Software Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. Learn more about NICE inContact Telephony Software
uContact

uContact

by Integra CCS

(21 reviews)
uContact is an All-in-One contact center solution. Our unique one-on-one customer service makes us perfect for small to medium call centers. Rather than relying on multiple applications we will offer you: - Dialers (Inbound & Outbound) - SMS, Email & Webchat in a Unified Inbox - A Call Center Designed CRM - Completely Customizable Reporting - Gamification - Recording - Voice Broadcasting - Quality Control - Live Coaching (Spy, Whisper, Collaborate) - Many More Features & an Open API Learn more about uContact Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! Learn more about uContact
Voxco IVR

Voxco IVR

by Voxco

(1 review)
Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). Learn more about Voxco IVR Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience. Learn more about Voxco IVR
PhoneBurner

PhoneBurner

by PhoneBurner

(75 reviews)
PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! Learn more about PhoneBurner Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales. Learn more about PhoneBurner
FluentStream

FluentStream

by FluentStream Technologies

(35 reviews)
With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance. Learn more about FluentStream FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability. Learn more about FluentStream
ETS

ETS

by Occam Networks

(1 review)
ETS allows you to take agile approach to the way in which you service your customer base via your IVR. ETS replicates real-world call, monitoring and analysing the outcome of each call to ensure your customers are receiving the experience you (and they!) expect. Check system capacity with our load test feature, deploy new iterations to your voice infrastructure with ease using our functional testing option and then proactively monitor your service and be alerted by ETS if something goes wrong. Learn more about ETS ETS Records & analyses replicated real-world calls to ensure your entire voice infrastructure provides a flawless customer experience. Learn more about ETS
Kixie PowerCall

Kixie PowerCall

by Kixie Web

(36 reviews)
Powerful sales dialer. Intelligent CRM integration. Enterprise phone service. Take your sales process to the next level with one-click PowerCall dialing, local presence dialing, automatic call logging, lifetime call recordings, realtime call coaching, and advanced sales metrics. Take advantage of sales dialer features like local presence, automated PowerList dialing, and voicemail drop to connect with 5x more customers. Get started in 3 minutes with a free trial (no credit card required). Learn more about Kixie PowerCall Kixie is the fastest way to make more sales calls. Start making local or international calls in 3 minutes with our PowerCall Dialer. Learn more about Kixie PowerCall
VoiceGuide IVR

VoiceGuide IVR

by Katalina Technologies

(2 reviews)
Fully featured Inbound/Outbound IVR and ACD. Easy to deploy. Easy to manage. Ready to use IVR function modules let you create and administer IVR callflows without programming. Graphical callflow designer. Advanced outbound campaign management GUIs. Highly configurable. Integrates well with existing systems. Cost-effective for smaller installations while providing option to scale up at any time. Free evaluation download available. Learn more about VoiceGuide IVR Inbound/Outbound IVR and ACD Software. Highly configurable. Integrates well with existing systems. Easy to deploy & Easy to manage. Learn more about VoiceGuide IVR
Ytel

Ytel

by Ytel

(21 reviews)
Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Learn more about Ytel Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate. Learn more about Ytel
SureTel

SureTel

by SureTel

(2 reviews)
SureTel is shaking the market and providing huge saving in it's wake. Why pay for idle phones? We know our customers don't use all of their phones all of the time so we don't charge for them. Instead we charge for active simultaneous calls. This means huge savings for any size business. As a matter of fact most of our customers saving upward of 60% monthly. We don't skimp on features either everything is included from voicemail-to-email to call recording. Learn more about SureTel SureTel is starting a digital voice revolution. Why would you want to pay for idle phones when you can just pay for the active lines. Learn more about SureTel
Yactraq

Yactraq

by Yactraq Online

(0 reviews)
Yactraqs audio mining solution provides call centers with advanced speech analytics capabilities that allow our customers to make call center recordings searchable and reportable. Our customers can utilize our tool to index 100% of their recorded phone calls to uncover high impact and actionable data on Voice-of-the-Customer insights, agent performance evaluation, customer service analysis, compliance applications, and more. Learn more about Yactraq Yactraq is cutting edge in audio mining and speech analytics with machine learning driven insights extracted from any audible media. Learn more about Yactraq
Bitrix24

Bitrix24

by Bitrix

(244 reviews)
Bitrix24 #1 free business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 4 million businesses worldwide! Learn more about Bitrix24 Bitrix24 #1 free business phone system and CRM in one used by 4 million businesses worldwide Learn more about Bitrix24
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
CallFire

CallFire

by CallFire

(18 reviews)
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient. IVR systems, also known as phone trees, improve efficiencies by letting customers choose the type of help -- such as self-service or speaking with an agent -- that theyd prefer. IVR systems can be applied for both inbound and outbound messaging. The CallFire IVR system is easy to use and streamlines your communications. CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.
MessageBird

MessageBird

by MessageBird

(102 reviews)
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before. Making business communications feel as natural as communicating with friends.
DialogTech

DialogTech

by DialogTech

(10 reviews)
DialogTech is the world leader in call analytics for marketers. Each day consumers call businesses by the billions, and those callers convert to customers at the highest rates. We help connect calls to the customer journey. Powered by AI, DialogTech attributes calls to your marketing, showing you exactly how these conversations impact the customer journey. We provide actionable analytics and technology to generate more calls at a lower cost, personalize call experiences, and drive revenue. The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn
Cruncher

Cruncher

by Cyara Solutions

(0 reviews)
Hosted or installed software solution to test contact center loads, record calls, with reporting features. Hosted or installed software solution to test contact center loads, record calls, with reporting features.
CloudCall

CloudCall

by CloudCall

(10 reviews)
CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optimize your businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is easily accessible from one system - offering you greater business visibility, helping to increase productivity and reduce manual errors. Advanced, cloud-based computer telephony integration for your CRM system.
CALLR

CALLR

by CALLR

(0 reviews)
A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API. With CALLR, you can easily create IVR diagram to handle incoming calls. Using our API, you can buy number dynamically and assign them according to your needs. Create user acquisition and engagement campaigns straight from our web interface SENDR. Use CALLTRACKR to create call tracked numbers and click-to-call button from the web. A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API.
LiveVox

LiveVox

by LiveVox

(1 review)
LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, we empower contact center leaders to drive effective engagement strategies on the consumers channel of choice. Our leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. LiveVox is a leading provider of enterprise cloud contact center solutions.
Connect First

Connect First

by Connect First

(47 reviews)
Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.
Stratics Networks

Stratics Networks

by Stratics Networks

(1 review)
StraticsNetworks offers Ringless Voicemail Drops, IVR, Call Center and Voice Broadcasting software. Our services offfer robust power and features combined with an unbeatable price! The only IVR platform on Earth where you can run Surveys, Polls, send Ringless Voicemail Drops and deliver Voice Broadcasts.
Virtual Receptionist Services

Virtual Receptionist Services

by Technovox

(0 reviews)
Call handling and booking management system for small businesses. Call handling and booking management system for small businesses.
Humach

Humach

by Humach

(0 reviews)
Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales
contactSPACE

contactSPACE

by contactSPACE

(4 reviews)
contactSPACE provides a highly customisable, Tier 1 PCI compliant, agentless, self service IVR. contactSPACE provides a highly customisable, Tier 1 PCI compliant, agentless, self service IVR.
ContactWorld

ContactWorld

by NewVoiceMedia

(56 reviews)
NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone. Interactive Voice Response (IVR) system interacts with callers, gathers information, and routes calls to the appropriate recipient. Callers can be provided with self-service options as well as the ability to request a call back while retaining their place in the queue. NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide.
Collection Solutions

Collection Solutions

by IAT

(0 reviews)
Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors. Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors.
RingRoost

RingRoost

by RingRoost

(0 reviews)
Your overpaying for your antiquated businesses phone system! RingRoost offers a robust, streamline and modern way to setup your business phone system. You can now stay in complete complete control of every phone call, contact, voicemail message and business communication. Give RingRoost a test drive today! The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder.
DeltaTouch

DeltaTouch

by VoltDelta

(0 reviews)
VoltDelta OnDemand Solutions provides a hosted infrastructure for enabling virtual contact centers and home agent call distribution and management, inbound and outbound voice recognition applications, and voice of the customer call and agent screen recording. VoltDelta supports more than 2.4 billion calls and 2 billion SMS text messages per year. Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.
Nectar Desk

Nectar Desk

by Nectar Desk

(3 reviews)
Call center software solution that can be set up in minutes. Quick access to the required reports to scale best staff performance and evaluate the stats of the Call Center. You will get workplace insights that will help enhance workflow and productivity. All the features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Queue Management, Cold/Warm Transfers, ACD, Auto Dialer, SMS/Email Channel, Forward to Phone, Call Whispering, Call Barging. 24/7 support team Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.
Phonexa

Phonexa

by Phonexa

(0 reviews)
Phonexa¿s fully customizable IVR works hand-in-hand with Call Tracking to gather customer information and route calls to the appropriate agents. Revolutionary cloud platforms for web leads and call leads.
DevCast

DevCast

by DevTel

(0 reviews)
Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political. Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political.
IVR Technology Group

IVR Technology Group

by IVR Technology Group

(0 reviews)
IVR Tech has built 2500+ solutions for clients in a range of industries. Each of our voice and text-based applications are delivered within a single user experience. We've placed security & compliance at the core of our app development to ensure that each our solutions are hosted in a platinum-grade security environment. We offer a flexible range of services from self-service to white-glove account handling. The IVR Tech team is composed of subject matter experts - we're not just technologists. IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries.
Telemation

Telemation

by Database Systems

(0 reviews)
Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.
VBVoice

VBVoice

by Pronexus

(1 review)
With 10.2 comes VBVoices new look and feel, with a new colour design and icons that are in step with Microsoft Windows 10. The result is an even more intuitive development experience allowing developers to build applications even faster. VBVoice 10.2 also introduces our new High Availability licensing that enables you to take full advantage of VMware Cluster environments, and our new version control capabilities, which allow serialization and change tracking of your VBVoice applications. Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.
Conversational IVR

Conversational IVR

by True Image Interactive

(0 reviews)
Revolutionizing the way people connect with technology using the worlds first HUMAN intelligent virtual assistant and leading-edge artificial intelligence, natural language processing, and speech recognition technology. From healthcare to call centers to retail (and beyond), were harnessing the power of human interaction to increase customer engagement through interactive, 2-way, multi-channel communication and driving unparalleled results across diverse industries and applications. Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.
IVR Studio

IVR Studio

by Voicent Communications

(5 reviews)
Delivers high-quality caller experiences by enabling you to easily build logical, fast, crystal-clear navigation of phone system menus and options. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options.
BioClinica Trident

BioClinica Trident

by BioClinica

(0 reviews)
Tridents interactive web response system intuitive study set-up user interface empowers business users (not programmers) to quickly set up, test and deploy new protocols, and then monitor and maintain them in one easy place. This eliminates the costly and slow routine of writing development specifications, programming and validating a new IWR system each time a new study comes along. Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.
Ameyo Engage

Ameyo Engage

by Ameyo Engage

(0 reviews)
Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees. Grow your business by gaining customer loyalty with a world class customer contact center software
CenterMaster

CenterMaster

by AcuCall

(0 reviews)
CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more. CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.
SmartAction Speech IVR System

SmartAction Speech IVR System

by SmartAction

(4 reviews)
SmartAction is the only provider of a fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Our solution, IVA, is a centralized AI engine that automates customer service across voice, SMS, text, chat, mobile, and social media. We consultatively work with companies to deliver effortless customer service across any of the channels their customers choose. A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.
Softdial Contact Center

Softdial Contact Center

by Sytel

(0 reviews)
Sytel Limited delivers call center software infrastructure for resellers and enterprises worldwide. With unified session management across all media channels (voice, email, SMS, chat, etc), locally or in the cloud, Sytel enables optimum agent utilisation and genuine first call resolution on all customer sessions. Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.
CT Developer Studio

CT Developer Studio

by IVR Software Development

(0 reviews)
Build your voice mail, call center or IVR system with this extensive software suite. Build your voice mail, call center or IVR system with this extensive software suite.
Noble Solution Suite

Noble Solution Suite

by Noble Systems

(7 reviews)
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies since 1989. Noble offers inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes. Tens of thousands of agents worldwide use Nobles premise, cloud, and hybrid platforms to manage millions of customer contacts each day. Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.
IVM Interactive Voice Response

IVM Interactive Voice Response

by NCH Software

(1 review)
IVM is a telephone interactive voice response (IVR) program for Windows and Linux. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business. Callers navigate menus and prompts by pressing numbers on their telephone. Menu commands can record and replay messages, transfer calls and perform a number of other functions. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business.
Metaphor IVR+

Metaphor IVR+

by USAN

(1 review)
Metaphor IVR+ is an automated platform that offers callers highly personalized voice, touch, text and other interaction options and optimizes calls to adapt to their needs. It lets callers decide how they want to interact with the system and gives administrators powerful tools for greater call visibility, optimization and control. Infinite automation possibilities promote customer self-service, while routing complex calls to live agents improve service levels and cut operational costs. Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.
Xtreme IVR Telephone Locator

Xtreme IVR Telephone Locator

by IQServices.com

(1 review)
Our phone-based store locator is the quickest way for customers to access directions to your nearest locations. Your customers are guaranteed an immediate, accurate response. Our system connects to your database of store locations and delivers results based on proximity to the caller. Caller can have options of being patched through to the store to speak with store personnel or to have the store information sent to the caller by test message. Our phone-based store locator is the quickest way for customers to access directions to your nearest locations from their phone.
Insight IVR

Insight IVR

by Parwan Electronics

(0 reviews)
PEC's Insight IVR is one of most powerful IVR softwares in the industry with over 10,000 installations worldwide. With the Insight IVR application generator mode, system users can dynamically create their own call flows based on their own requirements. So data can be extracted from a database, text file or external application and can be played over the phone using Audio. Insight IVR can scale to handle thousands of calls or can be designed to distributed and installed in many locations. It is a powerful software that allows companies to turn their vision of an interactive call flow into reality.
VoiceFacts

VoiceFacts

by Copia

(0 reviews)
Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes. Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes.
InvestorREACH

InvestorREACH

by Interactive Telesis

(0 reviews)
A fully automated interactive voice response system designed specifically for the needs of publicly traded companies. A fully automated interactive voice response system designed specifically for the needs of publicly traded companies.
BigmOuth

BigmOuth

by Talking Technology International

(0 reviews)
Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message. Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message.
WORKS IVR Suite

WORKS IVR Suite

by Tele-Works

(0 reviews)
Tele-Works delivers industry leading interactive voice response solutions to local governments and utilities across North America. Our products help keep citizens informed and local governments moving forward. Since 1986, we've worked to make IVR affordable for all size utilities and municipalities. Multi-channel electronic communication solutions that connect citizens to government services.
SpeechVox

SpeechVox

by Manam Infotech

(0 reviews)
Empowers your customers to seamlessly interact with your system via touch-tone or natural voice. Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.
InterpreXer

InterpreXer

by Phonologies

(0 reviews)
InterpreXer is a VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications. A VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications.
Velocity v2.4

Velocity v2.4

by Glorsoft

(0 reviews)
Simplify telephony programming to the extent that any .NET developer can create voice applications. Simplify telephony programming to the extent that any .NET developer can create voice applications.
Virtual Receptionist PBX

Virtual Receptionist PBX

by VoiceShot

(0 reviews)
A high quality, low cost virtual PBX office phone system. Greets callers. Routes calls. Unlimited extensions. Instant online setup. Try it now free. Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.
Voice Interactions

Voice Interactions

by Interactions

(0 reviews)
For enterprise customer care organizations looking to expand their self-service capabilities, Interactions provides the only conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency while delivering an effortless customer experience. Unlike our competitors who have developed rigid solutions that force customers down a specific path, limiting their options as well as their patience. Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency.
VoiceVault Fusion

VoiceVault Fusion

by VoiceVault

(0 reviews)
Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more. Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.
SPLICE Dialog Suite

SPLICE Dialog Suite

by SPLICE Software

(0 reviews)
At SPLICE, we help our clients more actively engage with existing customers in order to achieve one or more of their desired business results. We make this possible through our Dialog Suite of Products and Services that allow you to create personalized communication strategies with human voice. SPLICE Data-Driven DialogsTM - have a superior conversation with your customers. Actively engage with your existing customers with personalized messaging software to achieve your business results!
Parlance Operator Assistant

Parlance Operator Assistant

by Parlance

(0 reviews)
Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. The Parlance Operator Assistant is an auto attendant solution that uses natural language processing to enable spoken navigation of a voicemail network. Callers just answer a simple question and are quickly transferred to their chosen destination. Customers include Doctor's Hospital, Texas A&M, Sysco Eastern Maryland and many more. Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.
Arcutel IVR

Arcutel IVR

by Arcutel

(0 reviews)
We provide an automatic telephony service to businesses of all sizes. You setup and have full control over your own IVR via our web based application. There is no investment required, we don't charge extra for premium features, and the first month is free. Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free.
TEMPEST

TEMPEST

by ByteWay Speech

(0 reviews)
The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX. The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX.
IVR Edge

IVR Edge

by Teckinfo Solutions

(0 reviews)
IVR Edge, works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1s per setup with voice recording. The IVREdge is a high performance, robust and scalable product platform
Mutu Salon Call Manager

Mutu Salon Call Manager

by Mutu UK

(0 reviews)
Our Salon Call Manager gives you the ability to view live call information from any device at any time, Now the clients journey will be an enjoyable stress free experience gone are the days of classical hold music, with Mutu we will create you a bespoke On hold and In-queue informing the clients of your latest services and promotions and if they decide to hang up or leave a voicemail you will be alerted instantly so you can call them back and secure their appointment. Never miss another call! A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager.
Genesys PureCloud

Genesys PureCloud

by Genesys

(48 reviews)
PureCloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. PureCloud is simply powerful and powerfully simple. PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
Genesys PureCloud

Genesys PureCloud

by Genesys

(48 reviews)
Cree menús y flujos de autoservicio de voz, correo electrónico, chat y textos mediante una herramienta de diseño intuitiva de drag-and-drop muy fácil de controlar. Las funciones de Genesys PureCloud IVR incluyen control de versiones, cronogramas para feriados y situaciones de emergencia, prompts, y reconocimiento automático de voz en varios idiomas. Además, también puede utilizar el procesamiento de lenguaje natural para que el autoservicio sea conversacional. PureCloud simplifica las relaciones con el cliente. Conectamos el teléfono, el email y el chat a través de una sola herramienta.
Genesys PureCloud

Genesys PureCloud

by Genesys

(48 reviews)
The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
Genesys PureCloud

Genesys PureCloud

by Genesys

(48 reviews)
PureCloud ist die All-in-one-Cloud-Contact-Center-Lsung der nchsten Generation, mit der du Omnichannel-Interaktionen in einer nahtlosen Customer Journey verwalten und verstehen kannst. Gib deinen Mitarbeitern ein einziges Tool, das alle Kommunikation, Sprache, Chat, E-Mail, Social Media und vieles mehr beinhaltet. Eine intuitive Benutzeroberflche macht die Bedienung sehr einfach. Schnelle Innovation sorgt dafr, dass du die Kundenerwartungen heute und morgen bertreffen. PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.
OnAvaya

OnAvaya

by Avaya

(8 reviews)
Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities. Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.
VoiceXML IVR

VoiceXML IVR

by Interactive Powers

(5 reviews)
Our IVR VoiceXML Platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.1 specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications. It can be installed in common hardware or Cloud VM servers. VoiceXML IVR solution is fully compliant with W3C VoiceXML 2.X specifications and to be integrated with most TTS and ASR speech engines
Teledrip

Teledrip

by Teledrip

(5 reviews)
TeleDrip's marketing automation software optimizes first-contact and follow-up of prospects through an omni-technology platform. Our simple, yet powerful console gives unparalleled real-time insights, analytics, and control of your marketing campaigns. Some of our features include conversational AI SMS, advanced IVR with speech recognition, API integration, web-hooks, schedule/campaign editor, SMS Inbox, lead disposition tool, and numerous real-time reports. Turn web leads into inbound calls through AI texting and scheduled IVRs.
inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

by inConcert

(3 reviews)
inConcert Allegro - Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes. InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.
C-Zentrix Contact Center

C-Zentrix Contact Center

by C-ZENTRIX

(2 reviews)
C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with any CRM (Ticketing CRM & Lead Management System) to give a 360 customer engagement experience. We are recognized by Gartner, worlds leading IT research and advisory company as one of the leading products in Contact Center Infrastructure across the globe. In our recent run of achievements, C-Zentrix has been awarded as "Product of the year" for the year 2014. End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.
IVR

IVR

by Bhrigus Software

(0 reviews)
Bhrigus provides speech recognition, self-service solutions, interactive voice response, computer telephony integration, voice-web services Provides speech recognition, self-service solutions, interactive voice response, computer telephony integration, voice-web services.
DC Contact Center

DC Contact Center

by DialConnection

(0 reviews)
Advanced and innovative solutions for inbound/outbound call management. Advanced and innovative solutions for inbound/outbound call management.
IVR

IVR

by CTalk

(0 reviews)
We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent. We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent.
CenturionCARES

CenturionCARES

by CenturionCARES

(0 reviews)
CenturionCARES provides a full suite of call center tools for both inbound and outbound customer service organizations. Our suite is sole sourced by Centurion and integrated on the front end for the customer experience through the back-end for the important statistics and reports. The CARES ACD Platform includes Skills Based Routing, Screen Pops, CRM, Agent Workflow Optimization, QA Recording Voice/Screen, Integrated QA Scorecard, After Call Survey, Virtual Call Back, Predictive Dialer. CenturionCARES is US Based and CARES about providing your customers with a stellar experience every time they communicate with you!
YOCC

YOCC

by Bigv.in

(0 reviews)
A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings. A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings.
IVRWherever

IVRWherever

by InteractionsIQ

(0 reviews)
IVRWherever is a SaaS cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others, with zero investment, any device, any platform. Reuse all investments in your IVR, reuse your same backend. Handle unlimited simultaneous interactions elastic scale for large call volumes. A real time conversation with your IVR without the phone call for half the IVR cost. Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend.
IVR

IVR

by VoxGen

(0 reviews)
Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations. Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.
Self Service Communications Solutions

Self Service Communications Solutions

by Message Technologies

(0 reviews)
Interactive voice software solutions. Interactive voice software solutions.
Voximal

Voximal

by Ulex Innovative Systems

(0 reviews)
Software solution that offers speech recognition and synthesis. Software solution that offers speech recognition and synthesis.
Zappix Visual IVR

Zappix Visual IVR

by Zappix

(0 reviews)
Zappix transforms the user journey during contact center interactions through intuitive app-like environments, increasing self-service, reducing calls to live agents, and lowering costs. Zappix offers a cloud-based digital self-service platform for enterprise contact centers. The Visual IVR can be accessed from IVR, URLs, & text requesting the link. Available options are customized to the specific inquiries of a particular contact center. App-like platform streamed directly to smartphones during service calls, transforming the user journey.
Blueworx IVR Platform

Blueworx IVR Platform

by Blueworx

(0 reviews)
Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience. Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.
Voice Broadcasting and IVR

Voice Broadcasting and IVR

by InterCloud9

(0 reviews)
InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution. It is for mass communication, designed to reach hundreds or even thousands of contacts at once. Our automated message delivery system plays your pre-recorded message each and every time, without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time. InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution.