Knowledge Management Software

Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format. Knowledge Management solutions allow successful strategies to be transferred and replicated throughout an organization. Implementation can be inwardly focused on faster learning, new knowledge creation, and innovation or directed outwardly, providing a self-guided service path for customers. Knowledge Management software is related to Business Intelligence software and Document Management software.

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Centralpoint

Centralpoint

by Oxcyon

(5 reviews)
Centralpiont is in the 2018 GARTNER MAGIC QUADRANT providing a complete knowledge management platform either on premise or cloud (Microsoft stack). Centralpoint consolidates your many disparate data sets, structured (Oracle, IBM, SQL, Json, XML) and Structured (PDF,Word, XLS, CAD). Centralpoint offers scheduled tools to index or import your disparate data, so that each user can search your knowledge based on their roles. Centralpoint integrates with AD/LDAP/SAML for search by each user's role Learn more about Centralpoint Centralpoint ranks in the 2018 GARTNER MAGIC QUADRANT providing a robust KM platform to centralize your data for each user's role Learn more about Centralpoint
Bloomfire

Bloomfire

by Bloomfire

(160 reviews)
Bloomfire is currently trusted by hundreds of teams and organizations as a secure collaboration software that allows teams of all sizes to create, share, upload and collaborate around almost anything. Our mission is simple, help people looking for answers get them. Simplifying web collaboration within organizations with easy content upload, creation, sharing and enabling the transfer of knowledge from people that have it to people that need it, when they want it. Learn more about Bloomfire Geared for easily sharing knowledge and content. Invite members to follow experts, ask questions and get answers. Learn more about Bloomfire
Litmos LMS

Litmos LMS

by Litmos

(211 reviews)
Litmos makes knowledge management easy and flexible. Our cloud-based continuous learning platform is designed with the user experience in mind. It allows content to be consumed on any device, and within the applications users already access for a truly embedded learning experience. Millions of users across 20 industries and more than 130 countries use Litmos to learn better. Learn more about Litmos LMS Start your free trial of our award-winning knowledge management system, trusted by millions of users, completely risk-free. Learn more about Litmos LMS
Zoho Desk

Zoho Desk

by Zoho Desk

(1,541 reviews)
Zoho Desk is a cloud based customer service application that helps your company build stronger relationships with customers. Create knowledge base articles to answer your customer's frequently asked questions. This saves your team the work of responding to simple questions, and leaves more time to help customers with tricky problems. Zoho Desk's knowledge base software for faster answers, fewer tickets, and happier customers over multiple channels and languages. Learn more about Zoho Desk With Zoho Desk create knowledge base with help articles and FAQs, your customers can find answers without waiting for agents. Learn more about Zoho Desk
Freshservice

Freshservice

by Freshworks

(329 reviews)
Despite popular opinion, life as a service desk agent is as unglamorous as it can get. A support agent spends most of his time, answering the same set of questions over and over. Imagine answering "How do I reset my password?" fifty times a day; not only does this make their life incredibly monotonous but it also makes the end-user wait for an answer to a problem or query that actually could be solved in a jiffy with the right guide. Learn more about Freshservice Speed up your IT process by using and creating knowledge base for your service desk software Learn more about Freshservice
Helpjuice

Helpjuice

by Helpjuice

(45 reviews)
Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS - Instant Intelligent Search brings up the RIGHT results the first time you type - Advanced Analytics give you the right insight into your KB & how to improve it - Other features include Multi-Lingual, SSO, Custom Domain, API Learn more about Helpjuice Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages Learn more about Helpjuice
SABIO Knowledge Management
SaaS-based SABIO gets the most out of your organizations knowledge because its easy to use, deploy, and administer. SABIO wraps a beautiful interface around a fully-featured solution with CRM and ticketing app integrations and an API. Find out how powerful easy can be. Learn more about SABIO Knowledge Management Simple and intuitive knowledge management software, for more productive customer service organizations. Try SABIO for free! Learn more about SABIO Knowledge Management
Quip

Quip

by Quip

(111 reviews)
Quip is a new way to collaborate with your team that combines documents, spreadsheets, checklists, and chat in one seamless experience. Efficiently manage projects, finalize budget plans, share meeting notes, and stay connected every step of the way. Used by thousands of the most innovative companies in the world: Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free. Learn more about Quip Quip is a new way to collaborate with your team that combines documents, spreadsheets, to-do's, and chat in one seamless experience. Learn more about Quip
Stack Overflow for Teams

Stack Overflow for Teams

by Stack Overflow

(27 reviews)
Stack Overflow for Teams is a private, secure Q&A platform that mimics the way people naturally think about, share, and find information. When it comes to knowledge management, you dont need more information, you need the right information. Stack Overflows Q&A format makes it easy to quickly find and share bite-sized information without having to dig through stale wikis and lost emails. Start a free 14-day trial today and give your team back the time it needs to keep moving forward. For teams Learn more about Stack Overflow for Teams Stack Overflow for Teams is a private, secure home for your team's questions and answers. Built for teams of any size. Learn more about Stack Overflow for Teams
Knowledge Center

Knowledge Center

by Unymira USU

(9 reviews)
Knowledge Center brings together all of the knowledge of your company within one centralized, easily accessible database. Our ACTIVE knowledge base is able to adapt to every service environment, providing agents with answers where and when they need them. With the intelligent search capability our goal is to make customer service as easy as a Google search. Learn more about Knowledge Center Is a knowledge base solution that helps your customer facing agents with easy to understand knowledge Learn more about Knowledge Center
elevio

elevio

by elevio

(11 reviews)
Elevio makes your products easier to learn. We provide you with the tools to create, deliver, measure and improve your support content which means happier customers and lower support loads. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using Elevio to improve retention and reduce complaints. Sign up for our free 14-day trial today. Learn more about elevio Help customers, help themselves! Elevio delivers self-service support on-demand to your customers, when and where they need it. Learn more about elevio
BoostHQ

BoostHQ

by SkyPrep

(7 reviews)
BoostHQ is the leading knowledgebase that allows companies to create, share, and index their organization's knowledge. Available on both web and mobile, employees can easily access and contribute information to the platform on the go. BoostHQ integrates with the business tools and supports the file types you already use (documents, cloud storage tools, online articles, videos and web links). Schedule a demo to see how BoostHQ can work for your team. Learn more about BoostHQ BoostHQ enables companies to easily share and index their content, knowledge, and best practices so they are accessible when needed. Learn more about BoostHQ
Igloo Software

Igloo Software

by Igloo Software

(22 reviews)
Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce. Learn more about Igloo Software Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets. Learn more about Igloo Software
Supportbench

Supportbench

by Supportbench Services

(11 reviews)
Supportbench helps you manage your customers in a way that makes sense to you. Supportbench is a multi-channel support platform that is as easy to use as email, as powerful as an enterprise crm, as simple to use as a ticketing system, and affordable. With data from all channels in one place, you are able to track and measure whats important to make better business decisions. Supportbench offers companies the freedom to tailor their support system to the way they want to work. Learn more about Supportbench Supportbench is a multichannel support platform that allows companies to seamlessly communicate, track, and measure performance. Learn more about Supportbench
AnswerHub

AnswerHub

by Devada

(32 reviews)
AnswerHub is built specifically with developers in mind. With features like ideation, advanced analytics, advanced search, and customizable themes and configurations, AnswerHub is the perfect solution for companies and teams who need to engage internal and 3rd-party developers. Some of the most developer-centric companies in the world use AnswerHub for productivity and knowledge sharing including GE, Epic Games, LinkedIn, eBay, USAA, Unity, and Thomson Reuters. Learn more about AnswerHub AnswerHub is a developer engagement and community platform. Learn more about AnswerHub
ProcedureFlow

ProcedureFlow

by ProcedureFlow

(25 reviews)
With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. Learn more about ProcedureFlow When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. Learn more about ProcedureFlow
Twine

Twine

by Twine Intranet

(6 reviews)
Twine connects people, content and ideas together through one simple and secure portal. Enjoy all the tools you need: Knowledge Library, News & Blogs, Forums, Groups, People Directory, Polls and Surveys, File Manager, Calendar and Workflow Builder. Twine is designed for integration: pull data from Salesforce; sign-on using Google Apps, Microsoft or LinkedIn; and easily upload from OneDrive, Google and other major files services. Learn more about Twine Unexpectedly simple: Twine connects people, content and ideas together through one simple portal. Learn more about Twine
Intelligent Troubleshooting
Dezide is a global provider of a technical troubleshooting platform that transforms how companies transfer skills, fix issues on the first visit and reduce training time of new employees. Dezide is self-learning, self-optimizing and based on AI using Bayesian networks. Dezide enables you to provide your field service technicians optimal solution suggestions based on causes, probabilities, actions, time and cost. Its a transformation of service, and the results we have seen are amazing! Learn more about Intelligent Troubleshooting We help you share expert troubleshooting knowledge and transfer skills to field service technicians by digitalizing expert know-how Learn more about Intelligent Troubleshooting
Confluence

Confluence

by Atlassian

(690 reviews)
Confluence is an open and shared workspace that connects people to the ideas and information they need to do their best work. Group related pages together in a dedicated space for your work, your team, or cross-functional projects so information is easy to find. Confluence's powerful search engine and page trees ensure that you can always find the right content, when you need it most. With the right knowledge at your finger tips, create, collaborate, revise, and finalize work all in one place. Learn more about Confluence Confluence is an open and shared workspace that connects people to the ideas and information they need to do their best work. Learn more about Confluence
eXo Platform

eXo Platform

by eXo

(112 reviews)
eXo Platform is a knowledge management software solution that can help you drive company performance, facilitate knowledge transfer and improve employee training. eXo is a team collaboration and project management tool for enterprise and government. It promotes innovation and idea sharing by giving teams the power to create, share and manage content, all in one place. It is a great way to create a full-featured knowledge base. Learn more about eXo Platform Open-source knowledge management solution to leverage your most valuable assets with one powerful knowledge base platform Learn more about eXo Platform
Thought Industries

Thought Industries

by Thought Industries

(21 reviews)
The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services thru online learning. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle. Learn more about Thought Industries The Thought Industries' Customer Learning Platform helps software companies onboard, train, and certify customers thru online learning. Learn more about Thought Industries
Jira Service Desk

Jira Service Desk

by Atlassian

(188 reviews)
Jira Service Desk is simply modern service desk software that's easy for anyone to use, simple for your admin to set up, and has everything your IT teams need out-of-the-box including automation rules, SLAs, real-time reporting, and ITIL-certified processes like incident, problem, and change management. Deliver great service, at a fraction of the cost and set up time of competitors. Learn more about Jira Service Desk Jira Service Desk is service desk software built for modern IT teams starting at only $10 per month. Try it free: https://www.atlassian Learn more about Jira Service Desk
Alloy Navigator

Alloy Navigator

by Alloy Software

(27 reviews)
Amplify the knowledge at the center of your IT organization with Alloy Navigator's Knowledge Management capabilities. Time-saving features like technician quick article builds articles from tickets and multi-stage approvals ensure creation and revisions are controlled. Couple that with intelligent categorization, a permission layer and Self-Service Portal integration and you've got yourself the perfect Knowledge Base solution for all your Service Management needs. Learn more about Alloy Navigator Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Learn more about Alloy Navigator
Obie.ai

Obie.ai

by Obie.ai

(4 reviews)
Obie intelligently integrates internal company documentation into one single source of truth for knowledge. Obie is proven to reduce the time knowledge workers spend looking for information by more than 30%, and automatically fixes company knowledge gaps to enable better product development and support. Learn more about Obie.ai Reduce the amount of time employees waste looking for information at work. Learn more about Obie.ai
NanoNotion

NanoNotion

by IntraLearn Software

(0 reviews)
Vast quantities of innovative ideas and knowledge lie unused, inaccessible, and under-appreciated across your entire organization. NanoNotion helps to harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metrics, recognition, and rewards. An Azure or Office 365 account (Work or School) is required to use the Azure-certified NanoNotion SaaS application. Learn more about NanoNotion Harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metric Learn more about NanoNotion
ComAround Knowledge

ComAround Knowledge

by ComAround

(11 reviews)
ComAround Knowledge is an easy-to-use knowledge management and self-service solution that specializes in capturing, structuring and sharing knowledge throughout the support flow. The solution is KCS Verified, which means it supports best practice workflow. ComAround Knowledge is cloud based and integrates with ITSM solutions with ComAround Connect. ComAround has already helped thousands of service organizations improve their technology to achieve knowledge management and self-service success. Learn more about ComAround Knowledge The world-leading solution for knowledge management & self-service success. It is KCS Verified and integrates with any ITSM solution. Learn more about ComAround Knowledge
MyTalk

MyTalk

by MyTalk

(3 reviews)
MyTalk is a comprehensive community management platform that enables companies to build own community for building customer service, drive revenue, improve customer experience and satisfaction while lowering support costs. Building a community can supercharge your customer service. Solving a customers problem is only half the battle. Providing them with a platform to engage with other customers and provide you with feedback will create a lasting relationship that transforms your business. Learn more about MyTalk SaaS solution that helps build a community for building a relationship, trust, and support with your customers. Learn more about MyTalk
Showcase Workshop

Showcase Workshop

by Showcase Software

(2 reviews)
You don't need a six-figure budget to create an app for your sales team. Sales conversations happen in the field, on the phone and over email. Your sales team needs instant access to information, and the ability to share that information with customers, no matter where the conversation is taking place. With Showcase, your team have the content they need, the brochures, spec sheets, videos, presentations, etc. neatly organised, at their fingertips. Learn more about Showcase Workshop Build a sales toolkit for your sales team. Your brand. Your videos. Your presentations. One source of truth. Now they're ready to sell. Learn more about Showcase Workshop
monday.com

monday.com

by monday

(1,457 reviews)
monday.com is a project management tool your team will actually enjoy using. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work. It's the first visual tool of its kind and shows you exactly where things stand at a single glance. Finally get rid of painfully long email threads, cut down on meetings, and experience the satisfaction of turning things green when they're done. Learn more about monday.com monday.com is a visual project management tool that will help you and your team collaborate and achieve more together. Learn more about monday.com
Happeo

Happeo

by Happeo

(6 reviews)
The leading all-in-one knowledge management and intranet platform, designed for companies that work with Google's G Suite. The award-winning platform brings together intranet, collaboration and social networking into one unified solution. Start a free demo! Learn more about Happeo The leading all-in-one knowledge management and intranet platform, designed for companies that work with Google's G Suite. Learn more about Happeo
MangoApps

MangoApps

by MangoApps

(72 reviews)
Make work easy with MangoApps Content & Knowledge Management Platform - a central place to store, share, find documents & other company knowledge. With an intelligent employee platform at its core, MangoApps is designed for & serves organizations with 50-50,000 employees in a broad range of industries from retail, healthcare, manufacturing, not-for-profit, professional services, financial services, media, technology and the public sector. Learn more about MangoApps Make work easy with MangoApps Content & Knowledge Management Platform - a central place to store, share, find knowledge.. Learn more about MangoApps
Flock

Flock

by Riva

(99 reviews)
When users tell us that they're emailing each other less and shooting Flock messages back and forth to get work done, we know we're doing something right! From instant messaging to creating channels to integrating with your favorite external apps like Google Drive, MailChimp, Dropbox, Jira, Trello - organize all your work collaboration efforts with Flock. Flock is a powerful work tool that comes loaded with inbuilt features like Shared to-dos, Reminders, Notes, Polls and lots more! Learn more about Flock Flock is team collaboration tool that helps you get work done, only faster! Trusted by over 25000 businesses globally. Learn more about Flock
elium

elium

by elium

(6 reviews)
elium is a knowledge sharing platform that helps you capture, curate and communicate in the digital workplace. It is both a web SaaS & mobile solution. Our purpose is to help Knowledge blossom across corporate silos and connect people and knowledge. The platform enables seamless collaboration, avoiding duplication of effort thus engaging the communities, stimulating knowledge sharing and collective learning.Talent and knowledge flows transcend company & geographic boundaries. Learn more about elium Turn noise into knowledge with elium. Learn more about elium
Freshdesk

Freshdesk

by Freshworks

(1,239 reviews)
Freshdesk is a SaaS based customer support software that comes with an in-built knowledge base. Support teams can create knowledge base articles to share step-by-step instructions and guides, along workarounds and solutions to common problems. You can even turn on Google Analytics integrations to get a peek at what people are looking for in your support portal. You can share certain solution articles within your team, with customers from certain companies, logged in users and the like. Learn more about Freshdesk Freshdesk is SaaS based customer support software that's used by more than 100,000 businesses across the world. Learn more about Freshdesk
MyHub

MyHub

by MyHub Intranet Solutions

(15 reviews)
Quickly and easily get to grips with your company-wide knowledge with MyHubs cloud-based intranet software. MyHub is a low-cost intranet solution that provides an out of the box intranet with a range of powerful business tools designed to improve internal communications, knowledge management, and employee engagement. Such as staff directory, profiles, secure login, mobile friendly, document/file storage, blogs, forums, custom pages. Learn more about MyHub MyHub is a cloud-based intranet software solution that provides companies with a range of powerful business tools. Learn more about MyHub
Zoho Connect

Zoho Connect

by Zoho

(41 reviews)
Zoho Connect is a team collaboration app, that unifies people, resources, and the apps they need. Users can share ideas, hold real-time discussions, contact anyone in the network, create their own apps, build their knowledge base, manage their work plans, and also access apps designed to make team work easy and quick.With Zoho Connect, faster communication and better collaboration is guaranteed. Learn more about Zoho Connect Zoho Connect is a team collaboration software that brings people and the resources they need to one place, making it easier to get work Learn more about Zoho Connect
KBPublisher

KBPublisher

by Double Jade

(14 reviews)
KBPublisher is a web based knowledge base application that can be pretty much anything you want it to be. Use it to share knowledge with others. Publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs and any other type of information. All your users would need to access your information is a standard web browser and an internet connection. Learn more about KBPublisher Web based knowledge base, FAQs, online help, APIs, etc. Learn more about KBPublisher
IntelliEnterprise

IntelliEnterprise

by adenin TECHNOLOGIES

(1 review)
IntelliEnterprise is the most complete Intranet Software Suite for managing content and processes. It connects people with experts. With knowledge. With documents. With departments. With policies. With processes. With each other. It lets organizations manage and efficiently distribute relevant content, offers integrated security, customizable applications and workflows for process automation and social tools to connect employees across departments; all tied into an enterprise-wide search. Learn more about IntelliEnterprise IntelliEnterprise is the one-stop-shop Intranet for managing and discovering content, connecting users and offering enterprise search. Learn more about IntelliEnterprise
Inmagic Presto

Inmagic Presto

by Lucidea

(0 reviews)
Inmagic Presto makes it easy to connect people with information they need, with less time searching and more time doing. Presto alleviates such problems as information silos and poorly organized content. It integrates internal and external information repositories and enables users to add value via social features, such as tagging, liking, commenting and rating. Powerful discovery options enable users to find critical information and content they might never get via traditional search methods. Learn more about Inmagic Presto Presto offers knowledge management and social knowledge acceleration, delivering efficiency and access, for a one-stop info/KM shop Learn more about Inmagic Presto
Shelf

Shelf

by Shelf

(41 reviews)
Shelf is an award winning contact center and help desk knowledge management platform with advanced AI and the best search in the industry. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management expert and data scientist for best in class search and organization. Unlike other knowledgebase platforms, Shelf offers pinpoint accurate document search, AI automation for maintenance and powerful analytics. Contact us to speak with a consultant. Learn more about Shelf Intelligent knowledge management for contact centers or help desks that makes finding, maintaining and updating critical knowledge easy Learn more about Shelf
Connotate

Connotate

by Connotate

(6 reviews)
Connotates patented web data extraction solution is a quick and easy way to extract data from websites using a simple point-and-click interface. Our machine learning, visual abstraction approach enables ad hoc data pulls, multi-page/multi-source data aggregation, collection, normalization, and delivery formatted for your individual needs. Connotate's web data extraction has many applications including market & competitive intelligence, finance, research, compliance and more. Learn more about Connotate Connotate addresses the exacting challenge of extracting web content to fuel business processes, information products, services & apps Learn more about Connotate
NotoWare

NotoWare

by Tri-J Solutions

(0 reviews)
NotoWare is a platform for using and sharing the organizational knowledge necessary for business operations. Organizational knowledge is knowledge thats specific to a business. It supports business processes and the ability of a business to achieve conformity with its products and services. NotoWare provides employees quick access to the knowledge they need to perform their jobs and the capability to share their input for building knowledge as the business grows. Learn more about NotoWare NotoWare provides companies with a complete system for managing the capture, sharing and distribution of organizational knowledge. Learn more about NotoWare
Eloquent WebSuite

Eloquent WebSuite

by Eloquent Systems

(0 reviews)
Replace your traditional archives, library, museum, and/or records management software with an application that takes you into the digital world. Retain all functionality you enjoy with your legacy system, but leverage the power of our digital archives software, records and document management software, or robust knowledge management, library automation and museum collections management applications to manage both physical and digital assets. Browser agnostic and mobile friendly. Learn more about Eloquent WebSuite Mobile-Friendly system for archives, library, museum, and records management integrated for EKB and DAM. On-site or in Eloquent Cloud Learn more about Eloquent WebSuite
Bitrix24

Bitrix24

by Bitrix

(244 reviews)
Bitrix24 is a leading free social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24! Learn more about Bitrix24 Bitrix24 is a leading free social knowledge management and collaboration platform used by over 4 million companies worldwide. Learn more about Bitrix24
Opentute

Opentute

by Opentute

(6 reviews)
Opentute is a Social Learning Network. Our cloud-based product enables you to launch a branded learning and communication platform. Opentute includes such major features as course-builder, quiz-builder, dashboard, instant messages and notifications, channels and e-commerce. We revolutionise the way online learning is done these days by flipping the 'Push' to 'Pull' model with a learner-centric approach. There are no technical skills required to build learning and track performance. Learn more about Opentute We help businesses create awesome learning experiences with stuff and clients. Learn more about Opentute
Malcolm!

Malcolm!

by Acknowledgement

(0 reviews)
Malcolm! FAQ is a powerful featured packed knowledge base which lets your customers or staff self serve and quickly find the answer to their question. All plans include full branding and look and feel control. Can be hosted by us on your own domain or embedded into your own website. Features include: version control, internal approvals, scheduled publishing, customer feedback, analytics, easy to use control panel. Learn more about Malcolm! Malcolm! FAQ is a powerful featured packed knowledge base which lets your customers or staff self serve and quickly find their answer! Learn more about Malcolm!
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds knowledge management and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney use Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,725 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Altiar

Altiar

by Altiar

(6 reviews)
With Altiar, users can connect quickly with the information they need, enabling organizations to improve performance and competitiveness. By providing targeted tools to help users discover content, Altiar Enterprise offers a powerful way to promote and share knowledge within an organization. No matter how your data is structured, Altiar Enterprise unlocks its true potential by transforming it into a streamlined on-brand portal. A powerful, simple to customize platform with integrated tools to promote and share knowledge and content within an organization.
eStudio

eStudio

by Same-Page.com

(1 review)
eStudio's collaboration platform features include document management, scheduling calendars, project management software. eStudio is easily customized, each user will see only the features that are appropriate for your business needs. Upgrade up to eStudio Pro and get more storage, more projects and more FTP spaces. If storage, privacy and security is of paramount concern eStudio eXtreme can be configured for your business. Project management software, collaboration tools and group scheduling calendars that coordinate coworkers, vendors and clients.
Problem Solver

Problem Solver

by Omnex Systems

(0 reviews)
Designed to be a single repository of all customer and internal problems issued by the organization. Designed to be a single repository of all customer and internal problems issued by the organization.
NomNom

NomNom

by NomNom Insights

(0 reviews)
Product and UX teams learn from customers faster with NomNom. Centralize all your customer feedback and user research data in one place. Say goodbye to messy data that lives in multiples places. No more research findings that get lost or barely read. With NomNom you can segment, quantify and analyze all your customer feedback easily. The product research and discovery tool for customer-driven teams.
BlogIn

BlogIn

by BlogIn

(32 reviews)
BlogIn is beautifully simple internal blog and knowledge sharing platform for teams of all sizes. The Internal blog becomes the central information hub that opens a new, transparent, two-way communication channel inside an organization, where everyone can ask a question and get the information they need to make faster and smarter decisions. It's intuitive and easy to use, so everyone can quickly get on board, which is one of the reasons why it works so well as the internal communication tool. BlogIn is the beautifully simple internal blog and knowledge sharing platform for teams of all sizes.
Clinked

Clinked

by Rabbitsoft

(35 reviews)
Clinked will bring your business closer to your team from within secure and customisable cloud workspaces. Used by businesses in all industries, from SMEs to Enterprises, Clinked's feature-rich solution will save your company valuable time whilst improving efficiency. Key features include file sharing, integrated group chat, task management, discussions forums, team calendars, branded mobile app and more. Sign up for a free 10-day trial today. Clinked offers customised cloud solutions for businesses. Securely share files, communicate with clients and keep track of your tasks.
Auros

Auros

by Auros Knowledge Systems

(14 reviews)
Auros is the leading enterprise solution for a fundamentally new approach to managing technical knowledge called Knowledge Aware. By converting traditional reference libraries into Active Knowledge, Auros software has rapidly become the go-to Knowledge Management solution. Unlike traditional knowledge management strategies, the Auros software captures valuable knowledge in digestible, bite-sized pieces and delivers it to other employees and teams when and where they need it. The Auros software is a Knowledge Aware solution that activates employee knowledge in the decision making process and workflow.
XWiki

XWiki

by XWiki

(23 reviews)
XWiki is a powerful Open Source collaborative platform allowing companies of all sizes to save time and money while enhancing collaboration on both team and organizational level. Being focused on strengthening communication and efficient collaboration, XWiki redefines the value of business knowledge by allowing any user to access critical information in a fast and efficient way while reducing the organizational silos. XWiki is an Open Source collaborative platform allowing companies of all sizes to save time and money by enhancing collaboration.
HappyFox

HappyFox

by HappyFox

(63 reviews)
HappyFox is a web based knowledge management help desk hosted on the cloud. It provides a simple online knowledge base software that's beautiful, searchable, social media ready and responsive for the mobile. It supports both internal and external knowledge base. HappyFox's powerful search and automatic in-line suggestions helps your customers to find solutions faster. Community forums help customers connect. A knowledge management help desk software that helps you remove clutter and manage your customer support queries easily.
Schoox

Schoox

by Schoox

(30 reviews)
Schoox is a social learning platform with very powerful, easy-to-use tools for content and knowledge sharing, course creation and training, collaboration and content monetization. In the era of social media and peer contribution the workforce culture has changed. Traditional learning management solutions cant catch up with the ever-changing landscape. Schoox offers the most powerful modern learning and knowledge management system. Mobile, social eLearning platform that supports course creation, knowledge sharing, collaboration, and training.
Tallium

Tallium

by TallyFox

(6 reviews)
TallyFox Tallium organizes people and content to improve problem solving and reuse assets. Advanced content management and communications with AI tools drive engagement. Our proprietary algorithm SmartMatchPro suggests relevant experts and content to each person in real time based on their expertise, interests and actions. TallyFox's Tallium platform turns collaboration into innovation. https://www.tallyfox.com/product [email protected] Team collaboration with Tallium is more efficient by using contextual knowledge sharing to link relevant expertise and information.
SmartUp

SmartUp

by SmartUp

(8 reviews)
Transform the way your organisation learns by powering your content on SmartUp, a mobile-first, gamified, microlearning platform. Our peer-to-peer content management tool makes it incredibly easy for teams to contribute learning to your community. Content can be reviewed and edited before publishing to ensure messaging is on-point and validated. Unlimited platform access with dedicated support starts at US$2.50/user/month. SmartUp is a microlearning platform that lets you create and gamify knowledge to train your teams for engagement and learning.
EdCast

EdCast

by EdCast

(1 review)
EdCast's award-winning learning experience platform is used globally by Fortune 500 companies and government organizations to solve the discovery, curation and recommendation problems of content fragmentation across external, internal, and tacit knowledge sources, which are now being used by visionary companies that include Walmart, HPE, Dell EMC and Accenture among others. EdCast is an AI-Powered Knowledge Cloud for Unified Discovery, Knowledge Management and Personalized Learning.
kaams

kaams

by Amsphere

(0 reviews)
Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters. Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters.
Inbenta Knowledge Management
Inbenta's AI-powered solution connects directly to your existing knowledge base for seamless management and on-going optimization. With detailed search analytics, you'll be able to identify search trends, determine new unanswered questions that need to be created in your knowledge base, track progress and performance, and optimize the customer journey to simplify the search process. Inbenta is an AI-powered solution that can help manage, update & analyze the strength of your business' knowledge base.
Plek

Plek

by plek.co

(0 reviews)
Plek connects people across teams, departments and organizational boundaries. It changes the way people communicate, collaborate and share. Use Plek as a social intranet, community platform or digital workplace for teams. Plek is smart, easy to use, fast and secure. It has all the essential functionalities and more: news, profiles, groups, posts, chat, calendars, documents, a powerful search engine, a native mobile app and integrations with platforms such as Google Drive, Office 365 and Shar Plek is a community and collaboration platform: easy to use, fast, smart and secure.
Favro

Favro

by Favro

(357 reviews)
Favro is a comprehensive project management and collaboration tool with which developers, marketers & executives can plan, track and evolve ideas quickly and easily. Designed to suit the size and needs of any project, Favro allows users to add features and popular integrations as and when they need them. With team boards, scalable backlogs and aggregated reports alongside built-in Kanban and SCRUM support, Favro aims to deliver a simple yet robust project management solutions for businesses. Favro is an all-in-one planning & collaboration app which allows teams to plan, track and manage ideas effectively.
eXo Platform

eXo Platform

by eXo

(112 reviews)
eXo Platform is a Knowledge Management software that can help businesses to : Drive company performance, Facilitate knowledge transfer and Improve employee training. eXo is a team collaboration & project management software for enterprise and government that promotes innovation & idea-sharing by giving teams the power to create, share, & manage content, all in one place. It is a great way to create a full-featured knowledge base for free. Open source knowledge management solution that help businesses to remain competitive.
Qiqqa

Qiqqa

by Quantisle

(1 review)
Search for, record, share and instantly recall the important information from your research documents with Qiqqa. Search for, record, share and instantly recall the important information from your research documents with Qiqqa.
SmartSupport

SmartSupport

by Safeharbor Knowledge Solutions

(12 reviews)
SmartSupport is a knowledge base management solution - a single platform application for connecting people with answers. Our software is intuitive, easy to integrate into any web-based environment, and offers advanced tools for managing a knowledge base: easy real-time editing and authoring, agent templates and work-flows, community forums and comments, and full access to our world class knowledge management team. Most importantly, it is cost effective - expect an ROI within six months or less. SmartSupport Knowledge Base Software helps your customers and agents quickly and intuitively find the information they need.
Deskpro

Deskpro

by Deskpro

(18 reviews)
Deskpro is the knowledge management & helpdesk platform for 21st century organizations, offering a modern, real-time web interface, flexible configuration and easy but powerful automation. Includes: user portal with Knowledgebase, news posting, file hosting and customer feedback; live chat that you can add to your website; integration with services you already use: Salesforce, Highrise, JIRA, Active Directory, LDAP, OneLogin, Okta and many more. Full REST API, app development framework. The modern helpdesk platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
Helpman

Helpman

by Helpman

(8 reviews)
Use our powerful cloud software to publish your branded knowledge base. We offer FREE customization (HTML/CSS) and great features like custom domain, multilingual articles, reports, customers tracking and theme editor. Here is our public roadmap: https://gethelpman.io/roadmap. Create a knowledge base/help center for your product or online store in a few minutes.
Salesforce Community Cloud

Salesforce Community Cloud

by Salesforce Community Cloud

(54 reviews)
Salesforce Community Cloud's enterprise community platform connects customers, partners, and employees directly to the information, apps, and experts they need to take action: -Accelerate channel sales -Provide stellar service -Connect customers -Transform the workplace -Build a community of anything Features: -Business integration -Personalization -Customization & Branding -Engagement -Mobile -Community Builder & Templates -Topics -Salesforce Files -Actions -Groups -Trust Online community software that enables companies to connect customers, partners, and employees to get work done anywhere.
ScreenSteps

ScreenSteps

by Blue Mango Learning Systems

(14 reviews)
ScreenSteps is designed to help you document your internal procedures, manage them in an online knowledge base, and deliver procedures to employees in the moment your employees need answers. Cloud software for creating, managing, and delivering SOPs to internal employees.
Theum

Theum

by Theum

(6 reviews)
Theum is next-generation, AI-driven knowledge technology that creates intelligent, answer-oriented virtual experts from the content of everyday business documents (Office, PDF, Wiki, Web, etc). Instead of wasting time searching for, launching, and scrolling through documents to find knowledge, users get exactly what they need for the task at hand with a clickassembled from every relevant document, organized by context onto on a single page, and ready to use on any device and in any application. Turn any set of documents into an AI-driven virtual expert that delivers a complete, ready-to-use answer to every question.
eKMS

eKMS

by The Software Hospital

(0 reviews)
The Software Hospital is a company that helps businesses build custom software solutions that accommodate their specific needs to streamline operations. Stop paying for products that offer more than what you need, when you could have an affordable and unique software solution with a simple click of a button. Or use The Software Hospital to integrate software systems you already have and start working more productively today. An enterprise level system that provides organizations with a private network to communicate and collaborate across.
Zingtree

Zingtree

by Zingtree

(90 reviews)
Zingtree allows you to create, customize, deploy and analyze interactive decision trees, process guides, and agent call scripts that live on your website. With Zingtree, it's incredibly easy to help customers self-solve problems, better navigate websites and products, and intelligently route to the right information for any process (internal or customer-facing). Integrations with Zendesk, Salesforce, Freshdesk, WordPress, Slack, Zapier, and more are available for free. Zingtree makes it easy to build interactive decision trees, call scripts, process guides, diagnostic systems, and more.
Sugester

Sugester

by Sugester

(2 reviews)
Sugester is a cloud helpdesk, time and task management solution. With features such as a shared team inbox, multiple agent support and advanced reporting, the Sugester Dashboard is all you need to manage customer support and other company activities. Sugester combines the most important features of help desk and CRM software without sacrificing simplicity. Try it today - the basic plan is free forever. Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.
KnowledgeOwl

KnowledgeOwl

by KnowledgeOwl

(208 reviews)
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team are always here to help you get the most out of your KnowledgeOwl subscription. Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff
iorad

iorad

by iorad

(1 review)
Simple way to document and share application knowledge. Simple way to document and share application knowledge.
PHPKB

PHPKB

by Chadha Software Technologies

(6 reviews)
PHPKB is the leading fully responsive web-based knowledge management software that allow support teams to create knowledge base articles to share step-by-step instructions and guides, along workarounds and solutions to common problems. It enables your organization to locate, capture and share information with customers. Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information.
SupportPoint

SupportPoint

by Panviva

(1 review)
Panviva is a cloud knowledge management system that empowers your employees to provide top quality customer service. Panviva captures information from wherever it is stored in your organization, optimizes it for better understanding and delivers it to any employee, anywhere. It eliminates the need to search endlessly for critical process information. Panviva delivers it right to your employees at the moment-of-need! Panviva captures information, optimizes it for better understanding and delivers it to your employees, anywhere.
EduBrite

EduBrite

by EduBrite Systems

(46 reviews)
The platform consists of simple to use online editor to create customized courses by importing existing documents, videos or linking external resources. The platform allows to create assessment and certification programs which can be taken from anywhere, anytime using a web browser or native iPad/Android app. The system tracks all activities and provides dynamic reporting. EduBrite is integrated with other enterprise products like Atlassian Confluence, Google Apps, Yammer, WebEx and Citrix. Online LMS allows businesses, training institutes to provide end-to-end training solutions to their employees, partners and customers.
Sunsama

Sunsama

by Sunsama

(5 reviews)
Sunsama helps teams run better meetings. To help you run, document, and follow-up better Sunsama upgrades every single event on your calendar to include an agenda, notes, action items and comments. It also includes advanced tagging and search features to easily find events, notes and action items. Sunsama is fully synchronized with your google calendar and integrates with your daily tools like Slack. Sunsama is the "calendar for teams". Use it to plan, run, document and share meeting agendas, minutes and action items.
UseResponse

UseResponse

by UseResponse

(26 reviews)
An ultimate platform to gather and process feedback. Presented by community portal. Pricing starts from $15/month. Could be used as a self-hosted solution installed on your server or Cloud option, UseResponse can be embedded and deployed easily An ultimate platform to gather and process feedback. Presented by community portal. Pricing starts from $15/month.
AnswerDash

AnswerDash

by AnswerDash

(3 reviews)
Boost customer engagement with your knowledge base! The in-site AnswerDash tab instantly matches common customer questions to your support content, delivering a seamless self-service experience. Businesses have used AnswerDash to increase content engagement up to 18x, resolving customer questions before they become emails, chat sessions, or support tickets. AnswerDash also provides elegant tools that highlight content effectiveness and identify knowledge base gaps. Request a demo to learn more. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.
WebFirst

WebFirst

by RTI Software

(0 reviews)
Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features. Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features.
Inno360

Inno360

by Inno360

(0 reviews)
inno360 Enables Disruptive Innovation. The inno360 SaaS platform is designed to enable leading innovation companies to identify disruptive opportunities for their new products, both within and outside their respective industries. To do this, we provide you with a complete view of the competitive landscape, available and emerging technologies, potential solution partners, and other profound insights that will inspire new directions for your products. SaaS Research, Innovation and Idea Management platform with the most comprehensive business relevant data to investigate.
Knosys

Knosys

by Knosys

(0 reviews)
Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms. Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms.
Yonyx

Yonyx

by Yonyx

(80 reviews)
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization. Decision tree driven interactive guides for technical support & customer service
ServiceNow Knowledge Management

ServiceNow Knowledge Management

by ServiceNow

(10 reviews)
Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees. Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees.
Vanguard System

Vanguard System

by Vanguard Software

(0 reviews)
Vanguard System brings real-time, enterprise collaboration to all facets of business modeling and quantitative analysis to improve the quality, speed and reliability of management decisions. Our system bolsters your collective efficiency with ironclad capabilities: modeling and simulation, artificial intelligence, visually aided modeling, predictive analytics. Vanguard System brings real-time, enterprise collaboration to all facets of business modeling for faster, smarter decisions.
HelpDocs

HelpDocs

by HelpDocs

(3 reviews)
The easiest way to create comprehensive, customizable support pages and FAQs. A Self-Service Knowledge Base to Educate Your Customers
soLearn

soLearn

by Line Business Services

(0 reviews)
Knowledge management software that helps enterprises with promoting compliance awareness, workforce development, knowledge retention. Knowledge management software that helps enterprises with promoting compliance awareness, workforce development, knowledge retention.
Answerbase

Answerbase

by Lumin Creative

(11 reviews)
Answerbase is a Q&A knowledge sharing platform, allowing your users to effectively request information and receive answers from the most capable resource while automating the answering of questions by up to 60%. It allows users to ask questions, receive quality answers, and browse helpful content & articles to effectively meet the information demands of your customers about your products and services. Each system comes with admin tools to customize, manage and grow an efficient knowledge base. A Q&A knowledge sharing platform allowing users to ask questions, receive answers, and browse content and articles.
Lessons Learned Database

Lessons Learned Database

by Secutor Solutions

(2 reviews)
Have you ever attended an After Action Review, Hotwash or other recap of an important project, event or training and wondered how the important lessons and best practices were captured and made available for use in the future? Most often this information is lost as soon as the meeting is over or is never recalled for future use. The Secutor Solutions Lessons Learned Database provides a repository in which this knowledge can be captured and maintained for future use. A database for storing and searching for lessons learned and best practices.
Heroic Knowledge Base

Heroic Knowledge Base

by Hero Themes

(0 reviews)
Reduce support costs and time with Heroic Knowledge Base plugin for WordPress. Developed by Hero Themes, the specialists in Knowledge Base themes and plugins for WordPress, join over 14,000 Heroic customers. Knowledge Base plugin for WordPress. Works with your existing WordPress theme.
Berkeley Publisher

Berkeley Publisher

by Berkeley Bridge

(0 reviews)
The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees with no programming knowledge needed. The Publisher is a versatile solutation that can be used in many different branches to improve knowledge management. It can be used to address legal problems, compliance monitoring and tax filings, as well as the creation of form agreements and other routine documents. The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees.
ProProfs Knowledge Base

ProProfs Knowledge Base

by ProProfs

(13 reviews)
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQs to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
Way We Do

Way We Do

by Way We Do

(7 reviews)
Way We Do is cloud-based SOP Software that enables you to create, maintain and actively use a Business Operations Manual by making policies and procedures a natural part of daily workflow. Our practical tools are a perfect fusion of business process management, knowledge management and compliance. Managers assign tasks, create automatic reminders, and monitor workflow, while team members use procedures and follow processes from any location, so work is seamless and nothing is forgotten. Way We Do is cloud-based SOP Software that seamlessly integrates policies, procedures and checklists into the team's daily workflow.
IRIS Business Architect

IRIS Business Architect

by Benchmark Consulting

(5 reviews)
IRIS Business Architect enables Architects to plan and deliver initiatives in alignment to their corporation's strategies. From business strategies, customer journeys and value streams down into business capabilities and their organizational, technology and information enablers, IRIS also provides rich design, modeling and management functionality to continually reflect the changes on your business architecture to minimize risk and enhance decision making. Aligned to TOGAF, BIZBOK, BPMN & BABOK. Reliable Business architecture software to deliver successfully your agile initiatives at lower risk from planning to execution.
KnowledgeAgent

KnowledgeAgent

by Synthetix

(0 reviews)
Expert system intelligence to retrieve the right responses to specific questions quickly and consistently. Synthetix understands that every business has unique knowledge management needs.Our highly rated knowledge-base technology has been designed with both customers and contact center agents in mind to contribute to user experience, not overall cost. Turn any agent into a seasoned expert and slash training times. Manage, search and share information through a user-friendly interface. Online knowledge-base SaaS that includes built-in collaboration tools and online editing functionality for contact center agents.
Remedy Knowledge Management

Remedy Knowledge Management

by BMC Software

(1 review)
Empower your business users and IT staff to more quickly and easily resolve IT issues by leveraging curated and procured knowledge, streamlining service delivery in the process. Improve service quality and increase customer satisfaction. Enhance self-service and reduce support calls and costs. Reduce mean time to resolution Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options.
Haydle

Haydle

by Haydle

(0 reviews)
Haydle is designed to improve team productivity. At its core, it is a question and answer system that lets people ask, answer and rate questions. Internal company information is often hard to find, gets lost in email or lives only in peoples heads. Experts in various areas of the company constantly answer the same questions over and over. Haydle provides a better way to manage that information, making your team more productive. It is like having a private StackOverflow or Yahoo Answers site. Everyone in your organization can ask & answer any question. Enterprise Q&A system that captures knowledge by crowdsourcing questions.
FuzeDigital

FuzeDigital

by FuzeDigital

(3 reviews)
Comprehensive, modular and easy to use web-based customer care and knowledge sharing software suite. The Fuze Suite emables you to quickly and affordably extend multi-channel self-service and assisted-service support to your customers, partners, staff and other stakeholders. Comprehensive, modular and easy to use web-based customer care software suite.
Knowledgebase Manager Pro

Knowledgebase Manager Pro

by Web-Site-Scripts.com

(1 review)
Web-based knowledge base software and knowledge management system to share knowledge with customers, employees and partners. WSS Knowledge Base used by top organizations worldwide. Features: Legendary support, Powerful search with NLS, Searchable attachments, Active Directory Integration - LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Drafts, and Much more. Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge.
Intelligence2day

Intelligence2day

by Comintelli

(1 review)
Intelligence2day (previously "Knolwedge XChanger") is Comintelli's award-winning software for Knowledge Management and Competitive Intelligence. The Enterprise version is suitable for larger organizations and the Professional version for the smaller teams. Benefits include: versatility, interoperability, content neutrality, scalability, security, automated retrieval/distribution process of internal and external information. Offered both as a hosted service solution or inhouse installment. SaaS solution for Knowledge Management and Competitive Intelligence that decreases time and money spent on finding information.
Astute Knowledge

Astute Knowledge

by Astute Solutions

(0 reviews)
Respond to the broadest range of consumer inquiries to drive satisfaction and online conversion with Astute Solutions' knowledge management software and self-service platform. Our system understands the intent, sentiment and history behind an individual question in order to deliver a personalized response. Pair our non-technical authoring tool with your existing content. With every consumer query, machine learning automatically identifies and alerts you to opportunities to improve your answers. Respond to consumer inquiries to drive satisfaction and online conversion with knowledge management and self-service software.
Wix

Wix

by Wix

(1,743 reviews)
Wix Answers is the professional customer support platform that comes with a full knowledge management system. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business┬┐ progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.
Lessons Learned Server

Lessons Learned Server

by Bloxware

(1 review)
Lessons Learned Server is a knowledge-base web application that allows storing textual information, documents and media hierarchically within information stores called 'Spaces'. Different users are assigned to Spaces to accept contributions and allow viewing and searching of a Space. It is ideal for any company or department that needs to store and organize their information. Lessons Learned Server is knowledge base web application that lets you share information with employees within your organization.
LearnLode

LearnLode

by LearnLode

(0 reviews)
Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules. Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules.
ArabDox

ArabDox

by Sakhr Software

(0 reviews)
Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French. Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French.
ProudFolio

ProudFolio

by ProudFolio

(0 reviews)
An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team. An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team.
AlwaySupport

AlwaySupport

by AlwaySupport

(1 review)
AlwaySupport provides instant and contextually relevant answers based on a self-learning and ever growing Q&A knowledge-base. It uses your site visitors to provide reliable and instant answers to questions asked by other visitors. That, in addition to your site's FAQ, allows AlwaySupport to provide an answer to any question in a cost-effective way. The result is a significant reduction in support costs versus other online solutions and an increase in conversions. Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time.
Procedure Accelerator

Procedure Accelerator

by Innovatia

(0 reviews)
Procedure Accelerator is tailored for use in hazardous work environments that rely on the execution of standard work such as pipelines, refining, chemical processes and industrial operations. This state of the art procedure lifecycle management tool is designed to streamline the creation, maintenance, and execution of standard work. Increased safety. Reduced operational risk. Streamlined regulatory compliance. Data analytics to support operation excellence and continuous improvement. A procedure life cycle management tool designed to streamline creation, maintenance, and execution of standard work.
Guru

Guru

by Guru

(14 reviews)
Your team's knowledge changes every day. Traditional knowledge base solutions like Wiki's are not optimized for these continuous changes, which inevitably leads to stale knowledge and low adoption. Distrust of your knowledge base forces the experts on your team to answer more individual questions, which means less time for them to focus on their job. Guru is the new way to capture and share knowledge with your team. Web based knowledge sharing platform providing verified information from experts on your team: where you work, when you need it most.
CARA

CARA

by Generis

(1 review)
Generis provides leading-edge software for content management systems including Documentum, Alfresco and Oracle WebCenter. The company has more than 360,000 users across industries including Government, Life Sciences, Engineering and Utilities. Customers include 8 of the global top 10 Life Science companies. CARA, their flagship product, is a fast, friendly and flexible User Interface powered by a full business rules configuration toolsuite with extensive customization capabilities. Generis CARA is a fast, friendly and flexible user interface for content management systems including Documentum, Alfresco and Oracle.
XPERT Knowledge

XPERT Knowledge

by Xpert Technologies

(0 reviews)
XPERT KNOWLEDGE is a product to solve all your electronic filling management & document retrieval needs. It allow you to scan in your documents & index the text associated with the document. It is simple to use & will address to your lifelong document management needs. Benefits are: 1. Instant Retrieval 2. Secure Information Sharing 3. Recover Valuable Office Space 4. Protect Your Intellectual Property 5. Disaster Recovery & Business Continuity 6. Cost Savings/ Environmental Friendly Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge.
Talisma KnowledgeBase

Talisma KnowledgeBase

by Talisma

(0 reviews)
Customizable enterprise software streamlines document management, customer support, reporting, etc. Customizable enterprise software streamlines document management, customer support, reporting, etc.
DoyleSoft Knowledge Base

DoyleSoft Knowledge Base

by DoyleSoft

(0 reviews)
We pioneered the world's easiest to use Knowledge Base software. The peace of mind a Knowledge Base program can bring you may be more affordable than you might think. Simple, effective, and affordable knowledge management software for small businesses.
XperiDesk

XperiDesk

by camLine

(0 reviews)
camLine offers software and services that form a complete solution enabling organizations to leverage their existing knowledge, to optimize their R&D workflow and to develop their manufacturing processes faster and at lower cost. Through tight integration with the solutions for operations efficiency (MES, SPC, OEE, ) the transition from R&D to volume manufacturing can be made much faster and more seamless. A PDES for faster and more cost effective Technology Development via improved collaboration as well as streamlined knowledge management
eGain Knowledge

eGain Knowledge

by eGain Communications

(0 reviews)
eGain Knowledge+AI, powered by Artificial Intelligence, enables transformative customer service and sustainable business differentiation for companies by making consistent knowledge available 24/7 to contact center agents. It improves core customer service and contact center metrics, like NPS, FCR (First-Contact Resolution), AHT (Average Handle Time), agent training time, etc., saving companies millions in the process. Artificial Intelligence-powered eGain Knowledge impacts core metrics like FCR, NPS, agent training, etc. transforming customer service.
SupportHero

SupportHero

by SupportHero

(23 reviews)
In-App Knowledge Base to help you reduce the number of support tickets that you manage every day. Users can find answer to their question when they need it the most: in your app. No need to leave, they can search through your knowledge base and contact you thanks to Support Hero. The best part? We help you to write better Knowledge Base by showing you what users are looking for and what you can improve. Try it today! In-App Knowledge Base to help you reduce Support Tickets work by more than 40%.
Enablement

Enablement

by CallidusCloud

(17 reviews)
SaaS portal software for sales enablement to help share knowledge. SaaS portal software for sales enablement to help share knowledge.
Spoke

Spoke

by Spoke

(14 reviews)
Spoke's A.I. powered knowledge base keeps track of all types of useful information, no matter where it's buried across the company. And there's no need to set aside special time to document all the stuff trapped in your brain: It's easy to add to the knowledge base as you answer employee questions. A.I. powered knowledge management.
ExxpertApps

ExxpertApps

by Calvi Systems

(8 reviews)
ExxpertApps is an all-in-one Next Generation Business Application in the cloud. It improves your business performance in the areas of development, sales, marketing, procurement, training, project management, and invoicing. With a single integrated application, you can manage, contacts, companies, customers, providers, projects, opportunities, internal resources, email campaigns, landing pages, surveys, online sales / procurement / payments, invoices, enterprise communications, etc.. ExxpertApps is an all-in-one Next Generation Business Application in the cloud for sales, marketing, project management & invoicing
KPS Knowledge Management Software

KPS Knowledge Management Software

by Knowledge Powered Solutions

(6 reviews)
Universal Knowledge from KPS provides comprehensive content capture, search, collaboration and insight functionality to enable internal employees and customer facing organisations to significantly increase productivity. Natural language search, advanced content creation and moderation processes combine with high levels of insight to ensure your knowledge can be managed centrally with minimal administration overhead. Available in a SaaS or On Premise model. Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support
Novo Knowledge Base Software

Novo Knowledge Base Software

by Novo Solutions

(6 reviews)
The Novo Knowledge Base allows you to quickly & easily begin to capture and provide departmentally secured access to your organizational knowledge. Our easy-to-use software is an ideal solution for small or large organizations who need a central repository to store information for Customer Support, Company Intranet, Employee Training, and more. Provide faster problem resolution and 24x7 Web customer self service, reduce call volume and centralize & retain employee knowledge. Free Trial! Allows you to quickly and easily begin to capture and provide departmentally secured access to your organizational knowledge.
Moxie Knowledge

Moxie Knowledge

by Moxie Software

(3 reviews)
Moxie Knowledge Management Software provides instant and accurate information for customers and employees. Moxie Knowledge Management Software provides instant and accurate information for customers and employees.
K2C Knowledge Management

K2C Knowledge Management

by Klick2Contact EU

(2 reviews)
Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.
RedQuarry RMS

RedQuarry RMS

by RedQuarry

(2 reviews)
An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents. An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents.
Acknow

Acknow

by The Invaders

(2 reviews)
Cloud-based platform for implementing knowledge management and collaboration workflows to facilitate knowledge sharing between your company employees and your customers. Build internal or external Knowledge Base, news portal or cross-team communication channels using Acknow. Cloud platform that saves your knowledge capital and transforms it into a wealth-generating asset.
Coveo for Customer Service & CRM
Coveo goes beyond federated search to automatically recommend the most relevant content, in one unified results list, wherever it resides. Get started at no cost with the Free Edition and power Salesforce with self-learning search within minutes. AI-Powered Search for Salesforce Communities, Service Cloud and App Cloud
OneWindow Workplace

OneWindow Workplace

by One Window Workplace by Withum

(1 review)
OneWindow Workplace is a turnkey, ready-to-go intranet. No more designing and building. With OneWindow running on Office 365 we have taken the best elements of great intranets and team sites and made it all available to you - fully integrated with Office 365 and available from day one. OneWindow takes your standard Office 365 deployment and makes it specific to your industry and organization while removing the cost and complexity you would find with custom on premise solutions. A turnkey modern social intranet for Microsoft Office 365, revolutionizes the way employees collaborate, communicate and engage.
Quosera

Quosera

by Sopan Technologies

(1 review)
Quosera is a Q&A community and Knowledge Management platform inspired from Quora with support for Rich Media content (oembed), TeX and MathML, powerful Topics (tags) functionality, Content History, Private Messaging, Follow questions/topics/users functionality among others. Quosera supports MathML and TeX via Mathjax which makes it very useful for academic and research institutes that need to discuss mathematical work like equations and solutions to math problems. A Q&A and Knowledge Management platform inspired from Quora with cross browser support and a powerful editor.
CommonSense

CommonSense

by Sense Software

(0 reviews)
Web based knowledgebase including document & content management. CommonSense includes: Employee, partner and customer portals, Accelerated enquiry handling, email management for inbound enquiries, step by step guides for complex processes and questions. Web based knowledgebase, document & content management and repository, security and management module.
Querybot

Querybot

by Querybot Systems

(0 reviews)
Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately.
POC Link

POC Link

by Gaddis Consulting Group

(0 reviews)
Point Of Contact Link (POCLink) is a member-driven, web-based software system that allows people within organizations and associations to work more effectively. POCLink enables your membership to find opportunities, tools, equipment, personnel, and knowledge in their quest to be profitable and to provide high quality goods and services. A web-based software system that allows people within organizations and associations to work more effectively.
FIRST KM

FIRST KM

by FIRST Software Solutions

(0 reviews)
Integrated library, reference and knowledge management software package. Integrated library, reference and knowledge management software package.
BoxesOS

BoxesOS

by Epazz

(0 reviews)
All-in-one: Web Portal, Content Management, Document Management, Learning Management, Online Community, Knowledge Management, Single Sign-on Capability, Email, Collaboration. BoxesOS v 3.0 is designed to maximize communication, collaboration and functionality for key stakeholder groups (senior management, employees, clients, partners, vendors and many more ) providing secure Internet-enabled integration to the enterprises ERP, administration operating systems and accounting solutions. All-in-one: Web Portal, Content & Document Management, Learning Management, Online Community, Knowledge Management, Collaboration.
Enterprise Wiki

Enterprise Wiki

by BrainKeeper

(0 reviews)
A wiki tool that allows everyone in an organization to contribute to a single knowledge base. A wiki tool that allows everyone in an organization to contribute to a single knowledge base.
PeerAware

PeerAware

by Imunin Knowledge Management Software

(0 reviews)
PeerAware is a knowledge software system that organizes users and their shared documents, spreadsheets and presentations into a searchable knowledge network. Users connect through chat groups where they can dicuss current topics, work together on a shared whiteboard or browse and download shared files. KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network.
RulesMapper

RulesMapper

by IGMapware

(0 reviews)
Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security. Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security.
Phrontex

Phrontex

by Kesteven and Associates

(0 reviews)
Content management application and methodology for tracking all the internal documents and their versions within an organization. Content management application and methodology for tracking all the internal documents and their versions within an organization.
SlimWiki

SlimWiki

by SlimWiki

(0 reviews)
Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI. Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI.
Indexedmind

Indexedmind

by Indexed Mind

(0 reviews)
A search engine for finding people, talent, skills and most importantly knowledge hidden inside organizations. Instead of relying on boring documentation which becomes stale as soon as it is published, Indexedmind makes it easy and fun to capture and track knowledge in your Organization. No more "Knowlege Hoarding" and "Inpenetrable Silos". A search engine for finding people, talent, skills and most importantly knowledge inside organizations.
ManIPulate

ManIPulate

by HAL 9000 Systems

(0 reviews)
Knowledge management system that makes contract, IP and document management simple. Knowledge management system that makes contract, IP and document management simple.
Breezio

Breezio

by Breezio

(0 reviews)
A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more
Sem.Note

Sem.Note

by SEMYOU

(0 reviews)
Manage with sem.Note your notes, easily and comfortably, wherever you are. The intuitive user interface makes a long-lasting familiarization phase unnecessary. The Search-Function enables you to search through all your notes, which ensures that you will definitely find them again. Sem.NOTE is a SEMYOU Cloud-Application, to manage private and business notes easily, centralized within the Cloud
IntelligenceBank Business

IntelligenceBank Business

by IntelligenceBank

(0 reviews)
ntelligenceBank's Knowledge Management platform integrates document & image management, media monitoring, collaboration, custom databases and workflow within a single, easy to use platform. IntelligenceBank enables its users store, manage and share corporate intelligence, staff knowledge and external data from primary sources via RSS feeds and API's. IntelligenceBank is specifically designed to be so easy that end-user training is not required. Full implementation services available. The smart online information management service with document management, custom databases, live data feeds, and workflow.
Wellspring

Wellspring

by Wellspring Worldwide

(0 reviews)
Wellspring makes knowledge accessible. Used by 500+ organizations, our web-based software captures, curates, and presents the knowledge you need in an intuitive, efficient way. Accelerate innovation, identify useful technology inside and outside your organization, and better exploit your knowledge assets. Use tools to evaluate opportunities then perform due diligence. Track performance once invested. Build and manage an IP portfolio that serves as a competitive advantage for your organization. Wellspring makes knowledge accessible. Our web-based software captures, curates, and presents the knowledge you need.
EVA Netmodeler

EVA Netmodeler

by Inspired

(0 reviews)
A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers. A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers.
Manzama Intelligence Platform
Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights. Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights.
Kaleo

Kaleo

by Kaleo Software

(0 reviews)
Kaleos Answer Management application automates Q&A creation from existing documents and your own subject matter experts. Instead of creating yet another tool to learn, we connect to popular applications like SharePoint, ServiceNow, Salesforce, Outlook and many more. We use automation to answer employee questions so they dont get stuck, and so you dont answer the same questions over and over.
IQxCloud

IQxCloud

by IQStrategix

(0 reviews)
An award winning, enterprise-class eLearning, eMentoring, organizational knowledge transfer solution. An award winning, enterprise-class eLearning, eMentoring, organizational knowledge transfer solution.
Blunder

Blunder

by Blunder Solutions

(0 reviews)
A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it. A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it.
lift

lift

by Agilis

(0 reviews)
Lift is a learning management application to help your employees request and and run internal workshops. Mobile and desktop options. Lift is a learning management application to help your employees request and and run internal workshops. Mobile and desktop options.
Teamemo

Teamemo

by Teamemo

(0 reviews)
Modern wiki software as a service for intranets and knowledge management. Modern wiki software as a service for intranets and knowledge management.
Ascribe

Ascribe

by Ascribe

(0 reviews)
Enables Market Researchers, Customer Experience Leaders and Human Resource Professionals make confident decisions Enables Market Researchers, Customer Experience Leaders and Human Resource Professionals make confident decisions
livepro

livepro

by Livepro Australia

(81 reviews)
livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents - not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. livepro is purpose built Customer Experience Knowledge Management. Delivering ANSWERS, not documents - no matter which channel is used.
FLowlu

FLowlu

by Flowlu

(31 reviews)
An all in one business operating system that contains all required tools for efficient business management. Flowlu gives you a birds eye view of everything thats going on. You will be able to take the newest technology and apply it to your company. Our tools let you know what your employees are doing and any problems they are having. You can track every part of your business, from time worked by your team to overall costs, and customer invoices. An all in one business operating system that contains all required tools for efficient business management.
Inteum

Inteum

by Inteum Company

(19 reviews)
An innovation management software that streamlines the whole technology supply chain, from IP to monetization. An innovation management software that streamlines the whole technology supply chain, from IP to monetization.
Wix Answers

Wix Answers

by Wix Answers

(16 reviews)
Wix Answers is the professional customer support platform that comes with a full knowledge management system. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business┬┐ progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own Knowledge Base Software and support your customers.
ClickHelp

ClickHelp

by ClickHelp

(9 reviews)
Online documentation and knowledge base tool. Browser-based solution that works everywhere, you just need a web browser. Online environment for teams to collaborate on user manuals, guides, FAQs and KBs; as well as a user-facing documentation site where you publish and update your content easily. Supports single-sourcing, SSO, password-protected documentation, export to printed formats, a lot of integrations, and more. Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ...
IBM ECM

IBM ECM

by IBM

(8 reviews)
ECM (Enterprise Content Management) puts business content to work and allows organizations to realize new value. Collaborating in the cloud, managing records, mitigating risk, capturing documents, improving employee productivity. IBM Enterprise Content Management allows businesses to access, analyze, and act on business content.
Zap Desk

Zap Desk

by AvanSaber

(7 reviews)
Collaborate on al your customer emails, social media posts, live chats and calls and charm your customers with prompt support. Collaborate on al your customer emails, social media posts, live chats and calls and charm your customers with prompt support.
HelpSite

HelpSite

by HelpSite

(6 reviews)
HelpSite is a simple service to help you setup the perfect support center, or "help site". HelpSite gives you 1) a support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast. 2) A smart contact form that auto-suggests articles as someone types their message. 3) A lightning-fast search box that works like magic to find relevant helpful articles. HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
Lighthouse Desktop

Lighthouse Desktop

by KMS lighthouse

(6 reviews)
Lighthouse is a next generation digital knowledge management solution that provides customers and employees consistent and accurate access to knowledge. The powerful search engine & unique methodology creates a dramatic customer experience improvement across all service and sales channels (including self-service interactions chatbots and widgets) by providing customers and service representatives access to information with unmatched accuracy and speed. Lighthouse is a next generation digital knowledge solution that provides customers and employees consistent and accurate knowledge.
Right Answers

Right Answers

by RightAnswers

(4 reviews)
RightAnswers is a unique combination of software, knowledge, automation & services designed to help organizations manage/share knowledge to provide an enhanced user experience. The platform, delivered via the Cloud or on-premise, allows you to build a more efficient service organization and deliver knowledge from throughout your enterprise to your end-users by combining powerful search, user-friendly interfaces, self-service & best practices. * KCS Verified * Pink Elephant ITIL Certified Get the Right Answers to the Right People at the Right Time. RightAnswers increases IT help desk & customer service agent productivity
Nuclino

Nuclino

by Nuclino

(4 reviews)
Nuclino offers an easy way to organize and share knowledge in teams. Users can create real-time collaborative documents and connect them instantly like a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually. It's great for meeting notes, product requirements, docs, decisions, and more. Some notable features include a WYSIWYG collaborative real-time editor and the visual representation of a team's knowledge in a graph. Web-based collaboration and management solution that brings team members together via workspaces, visual boards, and document sharing.
Elqano

Elqano

by Elqano

(3 reviews)
Reality is that in top companies, workers still rely in coffee machine conversations to share knowledge and on-board people. Even though, most of them have Document Management Systems, no one is neither using them nor updating them, they are just used to send files that are too big to be attached to an email. Elqano enables any company to become a place where workers are instantly connected to the knowledge they need and where workers leaving the company does not translate into lost knowledge. A knowledge management platform that enables our customers to make the right decisions with the right information.
Oplift

Oplift

by Ocasta

(3 reviews)
Oplift is a multi-award winning employee empowerment platform for organisations looking to give their staff the tools and knowledge they need to do the best job possible. It improves business operations, employee learning, compliance, customer security, and employee engagement. Forget about your clunky, outdated learning management system, intranet, excel spreadsheets, emails and paper checklists. With Oplift, one simple platform has everything your staff need all in one place. Employee empowerment platform designed to give your staff the tools and knowledge they need to do their job the best they can.
Dr.Explain

Dr.Explain

by Indigo Byte Systems

(3 reviews)
Software for creating on-line manuals, user guides, help files, and support documentation for software products and services. Software for creating on-line manuals, user guides, help files, and support documentation for software products and services.
Lexipol

Lexipol

by Lexipol

(3 reviews)
Online content delivery platform and mobile app that provide secure storage and easy access to policy and training content. Online content delivery platform and mobile app that provide secure storage and easy access to policy and training content.
DKM (Dynamic Knowledge Management)

DKM (Dynamic Knowledge Management)

by EKON Modeling Software Systems

(3 reviews)
A complete suite of social knowledge collaboration, communication and management Eco-system. A multi-lingual advanced dynamic content building, embedding and interfacing IoT devices (sensors & services), providing management tools with easy to use user experience (UX) and full responsive user interface for web and mobile. Secured designed to provide safe services with added value to our your teams, meeting the needs of a wide verity of businesses. A complete suite of social knowledge collaboration, communication and management Eco-system.
Collections

Collections

by Keeeb

(2 reviews)
Keeeb Collections is a subscription-based software that eliminates redundant business research, reduces costs, and increases productivity. Keeeb Collections is a subscription-based software eliminating redundant business research, reduces costs, and increases productivity.
Knowlocker

Knowlocker

by Knowlocker

(2 reviews)
Brings your management and staff knowledge together in one place, helps you find it fast, and aids in collaboration and sharing. Brings your management and staff knowledge together in one place, helps you find it fast, and aids in collaboration and sharing.
Correlate K-Map

Correlate K-Map

by Correlate

(1 review)
Correlate's core product is the K-Map, which stands for Knowledge Map. K-Map is by far the easiest way to organize, share, delegate and archive files and electronic information without a need for an Internet connection. The simple beauty of K-Map is that it uses the Windows desktop instead of forcing users to connect into the cloud every time they need to access their data. Correlate K-Map, your cure for digital chaos. Non-intrusive, transparent and very easy to install and use Windows software.
Lean

Lean

by The Lean Way

(1 review)
Helps develop & sustain your lean & continuous improvement culture.The software simplifies the process of applying kaizen. Helps develop & sustain your lean &