Knowledge Management Software

Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format. Knowledge Management solutions allow successful strategies to be transferred and replicated throughout an organization. Implementation can be inwardly focused on faster learning, new knowledge creation, and innovation or directed outwardly, providing a self-guided service path for customers. Knowledge Management software is related to Business Intelligence software and Document Management software.

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by Zendesk

(1,852 reviews)
Zendesk builds knowledge management & help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They improve communication and make sense of massive amounts of data. Above all, they work together to turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Learn more about Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Learn more about Zendesk

by Bloomfire

(159 reviews)
Bloomfires knowledge management software allows teammates to quickly and securely share information in a dynamic and social environment. When every piece of content is centralized and searchable, teams can access information when they need it, from any device. Employees spend upwards of 20% of their time looking for information, Bloomfire reduces that time to increase productivity and efficiency. Upgrade your knowledge management software today and see what Bloomfire can do for you. Learn more about Bloomfire A secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. Learn more about Bloomfire
With Yext's best-in-class, cloud-based platform, you'll harness the power of knowledge to drive internal efficiencies, great brand experiences, and rich customer interactions everywhere online. It is your centralized hub to manage all the facts consumers seek about your people, places, and products - from locations, holiday hours, and in-store promotions to parking entrances and professional credentials. Learn more about Yext Knowledge Manager Your single source of truth for the public facts about your business. Learn more about Yext Knowledge Manager

by Freshworks

(338 reviews)
Despite popular opinion, life as a service desk agent is as unglamorous as it can get. A support agent spends most of his time, answering the same set of questions over and over. Imagine answering "How do I reset my password?" fifty times a day; not only does this make their life incredibly monotonous but it also makes the end-user wait for an answer to a problem or query that actually could be solved in a jiffy with the right guide. Learn more about Freshservice Speed up your IT process by using and creating knowledge base for your service desk software Learn more about Freshservice

by Helpjuice

(49 reviews)
Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS - Instant Intelligent Search brings up the RIGHT results the first time you type - Advanced Analytics give you the right insight into your KB & how to improve it - Other features include Multi-Lingual, SSO, Custom Domain, API Learn more about Helpjuice Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages Learn more about Helpjuice

by Zoho Desk

(1,506 reviews)
Zoho Desk is a cloud based customer service application that helps your company build stronger relationships with customers. Create knowledge base articles to answer your customer's frequently asked questions. This saves your team the work of responding to simple questions, and leaves more time to help customers with tricky problems. Zoho Desk's knowledge base software for faster answers, fewer tickets, and happier customers over multiple channels and languages. Learn more about Zoho Desk With Zoho Desk create knowledge base with help articles and FAQs, your customers can find answers without waiting for agents. Learn more about Zoho Desk
SaaS-based SABIO gets the most out of your organizations knowledge because its easy to use, deploy, and administer. SABIO wraps a beautiful interface around a fully-featured solution with CRM and ticketing app integrations and an API. Find out how powerful easy can be. Learn more about SABIO Knowledge Management Simple and intuitive knowledge management software, for more productive customer service organizations. Try SABIO for free! Learn more about SABIO Knowledge Management

by Quip

(121 reviews)
Centralize and organize your team's work, so you can create and communicate in the same place. Create and share documents, manage projects, and stay connected every step of the way. Quip combines documents, spreadsheets, tasks, and chat in one seamless experience. Used by thousands of the most innovative companies in the world including Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free. Learn more about Quip Quip combines documents, spreadsheets, and chat in one organized experience. Learn more about Quip

by monday

(1,608 reviews)
monday.com is a Knowledge sharing system perfect for your team. It's allows you to share information easily. Learn more about monday.com monday.com is a Knowledge sharing system perfect for your team. It's allows you to share information easily. Learn more about monday.com

by elevio

(11 reviews)
Elevio makes your products easier to learn. We provide you with the tools to create, deliver, measure and improve your support content which means happier customers and lower support loads. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using Elevio to improve retention and reduce complaints. Sign up for our free 14-day trial today. Learn more about elevio Help customers, help themselves! Elevio delivers self-service support on-demand to your customers, when and where they need it. Learn more about elevio

by SkyPrep

(7 reviews)
BoostHQ is the leading knowledgebase that allows companies to create, share, and index their organization's knowledge. Available on both web and mobile, employees can easily access and contribute information to the platform on the go. BoostHQ integrates with the business tools and supports the file types you already use (documents, cloud storage tools, online articles, videos and web links). Schedule a demo to see how BoostHQ can work for your team. Learn more about BoostHQ BoostHQ enables companies to easily share and index their content, knowledge, and best practices so they are accessible when needed. Learn more about BoostHQ

by Igloo Software

(25 reviews)
Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce. Learn more about Igloo Software Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets. Learn more about Igloo Software

by Atlassian

(203 reviews)
Jira Service Desk is simply modern service desk software that's easy for anyone to use, simple for your admin to set up, and has everything your IT teams need out-of-the-box including automation rules, SLAs, real-time reporting, and ITIL-certified processes like incident, problem, and change management. Deliver great service, at a fraction of the cost and set up time of competitors. Learn more about Jira Service Desk Jira Service Desk is service desk software built for modern IT teams starting at only $10 per month. Try it free: https://www.atlassian Learn more about Jira Service Desk

by Stack Overflow

(32 reviews)
Stack Overflow for Teams is a private, secure Q&A platform that mimics the way people naturally think about, share, and find information. When it comes to knowledge management, you dont need more information, you need the right information. Stack Overflows Q&A format makes it easy to quickly find and share bite-sized information without having to dig through stale wikis and lost emails. Start a free 14-day trial today and give your team back the time it needs to keep moving forward. For teams Learn more about Stack Overflow for Teams Stack Overflow for Teams is a private, secure home for your team's questions and answers. Built for teams of any size. Learn more about Stack Overflow for Teams

by Equals 3

(1 review)
Lucy is an AI-powered knowledge management platform built for the Fortune 1000s. She combs through more data in a minute than an entire team could sift through in a year┬┐unlocking, democratizing, and making it instantly accessible to those who need it. Understanding both structured and unstructured data, Lucy unifies and delivers data an organization owns, licenses and commissions through one simple, natural language interface. Learn more about Lucy AI-powered knowledge management: Lucy absorbs, analyzes and delivers insights from the entirety of your enterprise knowledge. Learn more about Lucy

by Atlassian

(850 reviews)
Confluence is an open and shared workspace that connects people to the ideas and information they need to do their best work. Group related pages together in a dedicated space for your work, your team, or cross-functional projects so information is easy to find. Confluence's powerful search engine and page trees ensure that you can always find the right content, when you need it most. With the right knowledge at your finger tips, create, collaborate, revise, and finalize work all in one place. Learn more about Confluence Confluence is an open and shared workspace that connects people to the ideas and information they need to do their best work. Learn more about Confluence

by ProcedureFlow

(25 reviews)
With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. Learn more about ProcedureFlow When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. Learn more about ProcedureFlow

by Twine Intranet

(6 reviews)
Twine connects people, content and ideas together through one simple and secure portal. Enjoy all the tools you need: Knowledge Library, News & Blogs, Forums, Groups, People Directory, Polls and Surveys, File Manager, Calendar and Workflow Builder. Twine is designed for integration: pull data from Salesforce; sign-on using Google Apps, Microsoft or LinkedIn; and easily upload from OneDrive, Google and other major files services. Learn more about Twine Unexpectedly simple: Twine connects people, content and ideas together through one simple portal. Learn more about Twine
Dezide is a global provider of a technical troubleshooting platform that transforms how companies reduce troubleshooting time, fix issues on the first visit, transfer skills and reduce training time of new employees. Dezide is self-learning, self-optimizing and based on AI using Bayesian networks. Dezide enables you to provide your field service technicians optimal solution suggestions based on causes, probabilities, actions, time and cost. Results include 55% faster troubleshooting time. Learn more about Interactive Troubleshooting Guides Use Interactive Troubleshooting Guides to make sure everybody troubleshoots like the best Learn more about Interactive Troubleshooting Guides
eXo Platform is a knowledge management solution that can help you drive company performance, facilitate knowledge transfer and improve employee training. eXo platform promotes innovation and idea sharing by giving teams the power to create, share and manage content, all in one place. It is a great way to create a full-featured knowledge base. Learn more about eXo Platform Open-source knowledge management solution to leverage your most valuable assets with one powerful knowledge base platform Learn more about eXo Platform

by Thought Industries

(21 reviews)
The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services thru online learning. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle. Learn more about Thought Industries The Thought Industries' Customer Learning Platform helps software companies onboard, train, and certify customers thru online learning. Learn more about Thought Industries

by Unymira USU

(10 reviews)
Knowledge Center brings together all of the knowledge of your company within one centralized, easily accessible database. Our ACTIVE knowledge base is able to adapt to every service environment, providing agents with answers where and when they need them. With the intelligent search capability our goal is to make customer service as easy as a Google search. Learn more about Knowledge Center The leading Knowledge Management Platform to centralize your organization's knowledge and provide omnichannel customer support. Learn more about Knowledge Center

by MyTalk

(3 reviews)
MyTalk is a comprehensive community management platform that enables companies to build own community for building customer service, drive revenue, improve customer experience and satisfaction while lowering support costs. Building a community can supercharge your customer service. Solving a customers problem is only half the battle. Providing them with a platform to engage with other customers and provide you with feedback will create a lasting relationship that transforms your business. Learn more about MyTalk SaaS solution that helps build a community for building a relationship, trust, and support with your customers. Learn more about MyTalk

by Alloy Software

(32 reviews)
Amplify the knowledge at the center of your IT organization with Alloy Navigator's Knowledge Management capabilities. Time-saving features like technician quick article builds articles from tickets and multi-stage approvals ensure creation and revisions are controlled. Couple that with intelligent categorization, a permission layer and Self-Service Portal integration and you've got yourself the perfect Knowledge Base solution for all your Service Management needs. Learn more about Alloy Navigator Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Learn more about Alloy Navigator

by IntraLearn Software

(0 reviews)
Vast quantities of innovative ideas and knowledge lie unused, inaccessible, and under-appreciated across your entire organization. NanoNotion helps to harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metrics, recognition, and rewards. An Azure or Office 365 account (Work or School) is required to use the Azure-certified NanoNotion SaaS application. Learn more about NanoNotion Harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metric Learn more about NanoNotion
ComAround Knowledge is an easy-to-use knowledge management and self-service solution that specializes in capturing, structuring and sharing knowledge throughout the support flow. The solution is KCS Verified, which means it supports best practice workflow. ComAround Knowledge is cloud based and integrates with ITSM solutions with ComAround Connect. ComAround has already helped thousands of service organizations improve their technology to achieve knowledge management and self-service success. Learn more about ComAround Knowledge The world-leading solution for knowledge management & self-service success. It is KCS Verified and integrates with any ITSM solution. Learn more about ComAround Knowledge

by MangoApps

(73 reviews)
Make work easy with MangoApps Content & Knowledge Management Platform - a central place to store, share, find documents & other company knowledge. With an intelligent employee platform at its core, MangoApps is designed for & serves organizations with 50-50,000 employees in a broad range of industries from retail, healthcare, manufacturing, not-for-profit, professional services, financial services, media, technology and the public sector. Learn more about MangoApps Make work easy with MangoApps Content & Knowledge Management Platform - a central place to store, share, find knowledge.. Learn more about MangoApps

by Showcase Software

(15 reviews)
You don't need a six-figure budget to create an app for your sales team. Sales conversations happen in the field, on the phone and over email. Your sales team needs instant access to information, and the ability to share that information with customers, no matter where the conversation is taking place. With Showcase, your team have the content they need, the brochures, spec sheets, videos, presentations, etc. neatly organised, at their fingertips. Learn more about Showcase Workshop Build a sales toolkit for your sales team. Your brand. Your videos. Your presentations. One source of truth. Now they're ready to sell. Learn more about Showcase Workshop

by Happeo

(11 reviews)
The all-in-one knowledge and collaborative intranet platform, specifically designed for mid-sized and large businesses that work with Google's G Suite. The platform brings together intranet, collaboration and social networking into one unified solution, and is used by more than 300k users worldwide to unlock the value of employee engagement. Happeo is award-winning for its user-friendliness, best workplace integrations, and ease of implementation. Watch the full demo video or start a free trial! Learn more about Happeo The leading all-in-one knowledge management and intranet platform, designed for companies that work with Google's G Suite. Learn more about Happeo

by QualityUnit

(656 reviews)
LiveAgent is the Most reviewed and #1 Rated help desk software for SMB. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel help desk software with 170+ help desk features including live chat, phone support, social media integrations, support portal and API. Learn more about LiveAgent Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent

by Flock

(115 reviews)
When users tell us that they're emailing each other less and shooting Flock messages back and forth to get work done, we know we're doing something right! From instant messaging to creating channels to integrating with your favorite external apps like Google Drive, MailChimp, Dropbox, Jira, Trello - organize all your work collaboration efforts with Flock. Flock is a powerful work tool that comes loaded with inbuilt features like Shared to-dos, Reminders, Notes, Polls and lots more! Learn more about Flock Flock is team collaboration tool that helps you get work done, only faster! Trusted by over 25000 businesses globally. Learn more about Flock

by elium

(6 reviews)
elium is a knowledge sharing platform that helps you capture, curate and communicate in the digital workplace. It is both a web SaaS & mobile solution. Our purpose is to help Knowledge blossom across corporate silos and connect people and knowledge. The platform enables seamless collaboration, avoiding duplication of effort thus engaging the communities, stimulating knowledge sharing and collective learning.Talent and knowledge flows transcend company & geographic boundaries. Learn more about elium Turn noise into knowledge with elium. Learn more about elium

by Freshworks

(1,294 reviews)
Freshdesk is a SaaS based customer support software that comes with an in-built knowledge base. Support teams can create knowledge base articles to share step-by-step instructions and guides, along workarounds and solutions to common problems. You can even turn on Google Analytics integrations to get a peek at what people are looking for in your support portal. You can share certain solution articles within your team, with customers from certain companies, logged in users and the like. Learn more about Freshdesk Freshdesk is SaaS based customer support software that's used by more than 100,000 businesses across the world. Learn more about Freshdesk

by MyHub Intranet Solutions

(17 reviews)
Quickly and easily get to grips with your company-wide knowledge with MyHubs cloud-based intranet software. MyHub is a low-cost intranet solution that provides an out of the box intranet with a range of powerful business tools designed to improve internal communications, knowledge management, and employee engagement. Such as staff directory, profiles, secure login, mobile friendly, document/file storage, blogs, forums, custom pages. Learn more about MyHub MyHub is a cloud-based intranet software solution that provides companies with a range of powerful business tools. Learn more about MyHub
Zoho Connect is a team collaboration app, that unifies people, resources, and the apps they need. Users can share ideas, hold real-time discussions, contact anyone in the network, create their own apps, build their knowledge base, manage their work plans, and also access apps designed to make team work easy and quick.With Zoho Connect, faster communication and better collaboration is guaranteed. Learn more about Zoho Connect Zoho Connect is a team collaboration software that brings people and the resources they need to one place, making it easier to get work Learn more about Zoho Connect

by adenin TECHNOLOGIES

(1 review)
IntelliEnterprise is the most complete Intranet Software Suite for managing content and processes. It connects people with experts. With knowledge. With documents. With departments. With policies. With processes. With each other. It lets organizations manage and efficiently distribute relevant content, offers integrated security, customizable applications and workflows for process automation and social tools to connect employees across departments; all tied into an enterprise-wide search. Learn more about IntelliEnterprise IntelliEnterprise is the one-stop-shop Intranet for managing and discovering content, connecting users and offering enterprise search. Learn more about IntelliEnterprise
Inmagic Presto makes it easy to connect people with information they need, with less time searching and more time doing. Presto alleviates such problems as information silos and poorly organized content. It integrates internal and external information repositories and enables users to add value via social features, such as tagging, liking, commenting and rating. Powerful discovery options enable users to find critical information and content they might never get via traditional search methods. Learn more about Inmagic Presto Presto offers knowledge management and social knowledge acceleration, delivering efficiency and access, for a one-stop info/KM shop Learn more about Inmagic Presto

by Shelf

(42 reviews)
Shelf is an award winning contact center and help desk knowledge management platform with advanced AI and the best search in the industry. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management expert and data scientist for best in class search and organization. Unlike other knowledgebase platforms, Shelf offers pinpoint accurate document search, AI automation for maintenance and powerful analytics. Contact us to speak with a consultant. Learn more about Shelf Intelligent knowledge management for contact centers or help desks that makes finding, maintaining and updating critical knowledge easy Learn more about Shelf

by Supportbench Services

(12 reviews)
Supportbench helps you manage your customers in a way that makes sense to you. Supportbench is a multi-channel support platform that is as easy to use as email, as powerful as an enterprise crm, as simple to use as a ticketing system, and affordable. With data from all channels in one place, you are able to track and measure whats important to make better business decisions. Supportbench offers companies the freedom to tailor their support system to the way they want to work. Learn more about Supportbench Supportbench is a multichannel support platform that allows companies to seamlessly communicate, track, and measure performance. Learn more about Supportbench

by Tri-J Solutions

(0 reviews)
NotoWare is a platform for using and sharing the organizational knowledge necessary for business operations. Organizational knowledge is knowledge thats specific to a business. It supports business processes and the ability of a business to achieve conformity with its products and services. NotoWare provides employees quick access to the knowledge they need to perform their jobs and the capability to share their input for building knowledge as the business grows. Learn more about NotoWare NotoWare provides companies with a complete system for managing the capture, sharing and distribution of organizational knowledge. Learn more about NotoWare

by Eloquent Systems

(0 reviews)
Replace your traditional archives, library, museum, and/or records management software with an application that takes you into the digital world. Retain all functionality you enjoy with your legacy system, but leverage the power of our digital archives software, records and document management software, or robust knowledge management, library automation and museum collections management applications to manage both physical and digital assets. Browser agnostic and mobile friendly. Learn more about Eloquent WebSuite Mobile-Friendly system for archives, library, museum, and records management integrated for EKB and DAM. On-site or in Eloquent Cloud Learn more about Eloquent WebSuite

by Bitrix

(281 reviews)
Bitrix24 is a leading free social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24! Learn more about Bitrix24 Bitrix24 is a leading free social knowledge management and collaboration platform used by over 4 million companies worldwide. Learn more about Bitrix24

by Opentute

(6 reviews)
Opentute is a Social Learning Network. Our cloud-based product enables you to launch a branded learning and communication platform and grow into a neural network. Opentute includes such major features as course-builder, quiz-builder, dashboard, instant messages and notifications, channels and e-commerce as well as IOS and Android Apps. Learn more about Opentute We help businesses mobilise staff, learners and clients with an enterprise social learning network. Learn more about Opentute

by Zendesk

(1,852 reviews)
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney use Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,852 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,852 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,852 reviews)
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Altiar

(6 reviews)
With Altiar, users can connect quickly with the information they need, enabling organizations to improve performance and competitiveness. By providing targeted tools to help users discover content, Altiar Enterprise offers a powerful way to promote and share knowledge within an organization. No matter how your data is structured, Altiar Enterprise unlocks its true potential by transforming it into a streamlined on-brand portal. A powerful, simple to customize platform with integrated tools to promote and share knowledge and content within an organization.

by Same-Page.com

(1 review)
eStudio's collaboration platform features include document management, scheduling calendars, project management software. eStudio is easily customized, each user will see only the features that are appropriate for your business needs. Upgrade up to eStudio Pro and get more storage, more projects and more FTP spaces. If storage, privacy and security is of paramount concern eStudio eXtreme can be configured for your business. Project management software, collaboration tools and group scheduling calendars that coordinate coworkers, vendors and clients.

by Omnex Systems

(0 reviews)
Designed to be a single repository of all customer and internal problems issued by the organization. Designed to be a single repository of all customer and internal problems issued by the organization.

by NomNom Insights

(0 reviews)
Product and UX teams learn from customers faster with NomNom. Centralize all your customer feedback and user research data in one place. Say goodbye to messy data that lives in multiples places. No more research findings that get lost or barely read. With NomNom you can segment, quantify and analyze all your customer feedback easily. The product research and discovery tool for customer-driven teams.

by BlogIn

(33 reviews)
BlogIn is beautifully simple internal blog and knowledge sharing platform for teams of all sizes. The Internal blog becomes the central information hub that opens a new, transparent, two-way communication channel inside an organization, where everyone can ask a question and get the information they need to make faster and smarter decisions. It's intuitive and easy to use, so everyone can quickly get on board, which is one of the reasons why it works so well as the internal communication tool. BlogIn is the beautifully simple internal blog and knowledge sharing platform for teams of all sizes.

by Rabbitsoft

(36 reviews)
Clinked will bring your business closer to your team from within secure and customisable cloud workspaces. Used by businesses in all industries, from SMEs to Enterprises, Clinked's feature-rich solution will save your company valuable time whilst improving efficiency. Key features include file sharing, integrated group chat, task management, discussions forums, team calendars, branded mobile app and more. Sign up for a free 10-day trial today. Clinked offers customised cloud solutions for businesses. Securely share files, communicate with clients and keep track of your tasks.

by Oxcyon

(6 reviews)
Centralpiont is in the 2018 GARTNER MAGIC QUADRANT providing a complete knowledge management platform either on premise or cloud (Microsoft stack). Centralpoint consolidates your many disparate data sets, structured (Oracle, IBM, SQL, Json, XML) and Structured (PDF,Word, XLS, CAD). Centralpoint offers scheduled tools to index or import your disparate data, so that each user can search your knowledge based on their roles. Centralpoint integrates with AD/LDAP/SAML for search by each user's role Centralpoint ranks in the 2018 GARTNER MAGIC QUADRANT providing a robust KM platform to centralize your data for each user's role

by Auros Knowledge Systems

(14 reviews)
Auros is the leading enterprise solution for a fundamentally new approach to managing technical knowledge called Knowledge Aware. By converting traditional reference libraries into Active Knowledge, Auros software has rapidly become the go-to Knowledge Management solution. Unlike traditional knowledge management strategies, the Auros software captures valuable knowledge in digestible, bite-sized pieces and delivers it to other employees and teams when and where they need it. The Auros software is a Knowledge Aware solution that activates employee knowledge in the decision making process and workflow.

by XWiki

(24 reviews)
XWiki is a powerful Open Source collaborative platform allowing companies of all sizes to save time and money while enhancing collaboration on both team and organizational level. Being focused on strengthening communication and efficient collaboration, XWiki redefines the value of business knowledge by allowing any user to access critical information in a fast and efficient way while reducing the organizational silos. XWiki is an Open Source collaborative platform allowing companies of all sizes to save time and money by enhancing collaboration.

by HappyFox

(67 reviews)
HappyFox is a web based knowledge management help desk hosted on the cloud. It provides a simple online knowledge base software that's beautiful, searchable, social media ready and responsive for the mobile. It supports both internal and external knowledge base. HappyFox's powerful search and automatic in-line suggestions helps your customers to find solutions faster. Community forums help customers connect. A knowledge management help desk software that helps you remove clutter and manage your customer support queries easily.

by Schoox

(31 reviews)
Schoox is a social learning platform with very powerful, easy-to-use tools for content and knowledge sharing, course creation and training, collaboration and content monetization. In the era of social media and peer contribution the workforce culture has changed. Traditional learning management solutions cant catch up with the ever-changing landscape. Schoox offers the most powerful modern learning and knowledge management system. Mobile, social eLearning platform that supports course creation, knowledge sharing, collaboration, and training.

by TallyFox

(6 reviews)
TallyFox's Tallium knowledge management solution organizes content to find information quickly. Our proprietary algorithm SmartMatchPro suggests relevant experts and content to each person in real time based on their expertise, interests and actions. Highly configurable, Tallium is well suited for a variety of use cases including knowledge and content management and internal and external support. Tallium Knowledge Management links relevant expertise & information automatically in real time.

by SmartUp

(8 reviews)
Transform the way your organisation learns by powering your content on SmartUp, a mobile-first, gamified, microlearning platform. Our peer-to-peer content management tool makes it incredibly easy for teams to contribute learning to your community. Content can be reviewed and edited before publishing to ensure messaging is on-point and validated. Unlimited platform access with dedicated support starts at US$4.00/user/month. A market-leading learning experience platform and consultancy, helping organisations create a highly engaged learning culture.

by Amsphere

(0 reviews)
Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters. Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters.

by plek.co

(0 reviews)
Plek is a community and collaboration platform: easy-to-use, fast, smart and secure. A social intranet, community portal and knowledge-sharing platform, with all essential functionalities: news, profiles, groups, messages, calendars, documents and messaging. Plek helps you break through silos, stimulating co-operation and knowledge sharing. Involve people with Plek, internally or across organizational boundaries: employees, partners, freelancers, volunteers, stakeholders, consumers... Plek is a community and collaboration platform: easy-to-use, fast, smart and secure.

by Favro

(366 reviews)
Favro is a comprehensive project management and collaboration tool with which developers, marketers & executives can plan, track and evolve ideas quickly and easily. Designed to suit the size and needs of any project, Favro allows users to add features and popular integrations as and when they need them. With team boards, scalable backlogs and aggregated reports alongside built-in Kanban and SCRUM support, Favro aims to deliver a simple yet robust project management solutions for businesses. Favro is an all-in-one planning & collaboration app which allows teams to plan, track and manage ideas effectively.
eXo Platform is a Knowledge Management software that can help businesses to : Drive company performance, Facilitate knowledge transfer and Improve employee training. eXo is a team collaboration & project management software for enterprise and government that promotes innovation & idea-sharing by giving teams the power to create, share, & manage content, all in one place. It is a great way to create a full-featured knowledge base for free. Open source knowledge management solution that help businesses to remain competitive.

by Quantisle

(1 review)
Search for, record, share and instantly recall the important information from your research documents with Qiqqa. Search for, record, share and instantly recall the important information from your research documents with Qiqqa.

by Evernote

(5,237 reviews)
Evernote Business brings your teams work together. Create documents, collaborate on projects, and store information all in one place. Teammates can access, edit, upload, and share notes and files from any device--even if theyre offline. Cut through the noise, and quickly find the information you need with powerful search capabilities and integrations with tools you already use. Unify your workflow with Evernote Business. Bring your teams work together, and unify your workflow. Create, collaborate, and store information all in one place.

by Safeharbor Knowledge Solutions

(12 reviews)
SmartSupport is a knowledge base management solution - a single platform application for connecting people with answers. Our software is intuitive, easy to integrate into any web-based environment, and offers advanced tools for managing a knowledge base: easy real-time editing and authoring, agent templates and work-flows, community forums and comments, and full access to our world class knowledge management team. Most importantly, it is cost effective - expect an ROI within six months or less. SmartSupport Knowledge Base Software helps your customers and agents quickly and intuitively find the information they need.

by Devada

(32 reviews)
AnswerHub is built specifically with developers in mind. With features like ideation, advanced analytics, advanced search, and customizable themes and configurations, AnswerHub is the perfect solution for companies and teams who need to engage internal and 3rd-party developers. Some of the most developer-centric companies in the world use AnswerHub for productivity and knowledge sharing including GE, Epic Games, LinkedIn, eBay, USAA, Unity, and Thomson Reuters. AnswerHub is a developer engagement and community platform.

by Deskpro

(25 reviews)
Deskpro is the knowledge management & helpdesk platform for 21st century organizations, offering a modern, real-time web interface, flexible configuration and easy but powerful automation. Includes: user portal with Knowledgebase, news posting, file hosting and customer feedback; live chat that you can add to your website; integration with services you already use: Salesforce, Highrise, JIRA, Active Directory, LDAP, OneLogin, Okta and many more. Full REST API, app development framework. The modern helpdesk platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.

by Helpman

(8 reviews)
Use our powerful cloud software to publish your branded knowledge base. We offer FREE customization (HTML/CSS) and great features like custom domain, multilingual articles, reports, customers tracking and theme editor. Here is our public roadmap: https://gethelpman.io/roadmap. Create a knowledge base/help center for your product or online store in a few minutes.

by Salesforce Community Cloud

(55 reviews)
Salesforce Community Cloud's enterprise community platform connects customers, partners, and employees directly to the information, apps, and experts they need to take action: -Accelerate channel sales -Provide stellar service -Connect customers -Transform the workplace -Build a community of anything Features: -Business integration -Personalization -Customization & Branding -Engagement -Mobile -Community Builder & Templates -Topics -Salesforce Files -Actions -Groups -Trust Online community software that enables companies to connect customers, partners, and employees to get work done anywhere.

by Blue Mango Learning Systems

(14 reviews)
ScreenSteps is designed to help you document your internal procedures, manage them in an online knowledge base, and deliver procedures to employees in the moment your employees need answers. Cloud software for creating, managing, and delivering SOPs to internal employees.

by Theum

(6 reviews)
Theum is next-generation, AI-driven knowledge technology that creates intelligent, answer-oriented virtual experts from the content of everyday business documents (Office, PDF, Wiki, Web, etc). Instead of wasting time searching for, launching, and scrolling through documents to find knowledge, users get exactly what they need for the task at hand with a clickassembled from every relevant document, organized by context onto on a single page, and ready to use on any device and in any application. Turn any set of documents into an AI-driven virtual expert that delivers a complete, ready-to-use answer to every question.

by The Software Hospital

(0 reviews)
The Software Hospital is a company that helps businesses build custom software solutions that accommodate their specific needs to streamline operations. Stop paying for products that offer more than what you need, when you could have an affordable and unique software solution with a simple click of a button. Or use The Software Hospital to integrate software systems you already have and start working more productively today. An enterprise level system that provides organizations with a private network to communicate and collaborate across.

by Litmos

(221 reviews)
SAP Litmos makes knowledge management easy and flexible. Our cloud-based continuous learning platform is designed with the user experience in mind. It allows content to be consumed on any device, and within the applications users already access for a truly embedded learning experience. Millions of users across 20 industries and more than 130 countries use SAP Litmos to learn better. Start your free trial of our award-winning knowledge management system, trusted by millions of users, completely risk-free.

by Zingtree

(91 reviews)
Zingtree allows you to create, customize, deploy and analyze interactive decision trees, process guides, and agent call scripts that live on your website. With Zingtree, it's incredibly easy to help customers self-solve problems, better navigate websites and products, and intelligently route to the right information for any process (internal or customer-facing). Integrations with Zendesk, Salesforce, Freshdesk, WordPress, Slack, Zapier, and more are available for free. Zingtree makes it easy to build interactive decision trees, call scripts, process guides, diagnostic systems, and more.

by Sugester

(2 reviews)
Sugester is a cloud helpdesk, time and task management solution. With features such as a shared team inbox, multiple agent support and advanced reporting, the Sugester Dashboard is all you need to manage customer support and other company activities. Sugester combines the most important features of help desk and CRM software without sacrificing simplicity. Try it today - the basic plan is free forever. Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.

by KnowledgeOwl

(208 reviews)
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team are always here to help you get the most out of your KnowledgeOwl subscription. Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff

by iorad

(1 review)
Web-based software for businesses that helps create step-by-step tutorials for websites or applications. Web-based software for businesses that helps create step-by-step tutorials for websites or applications.

by Chadha Software Technologies

(6 reviews)
PHPKB is the leading fully responsive web-based knowledge management software that allow support teams to create knowledge base articles to share step-by-step instructions and guides, along workarounds and solutions to common problems. It enables your organization to locate, capture and share information with customers. Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information.

by Panviva

(1 review)
Panviva is a cloud knowledge management system that empowers your employees to provide top quality customer service. Panviva captures information from wherever it is stored in your organization, optimizes it for better understanding and delivers it to any employee, anywhere. It eliminates the need to search endlessly for critical process information. Panviva delivers it right to your employees at the moment-of-need! Panviva captures information, optimizes it for better understanding and delivers it to your employees, anywhere.

by EduBrite Systems

(47 reviews)
The platform consists of simple to use online editor to create customized courses by importing existing documents, videos or linking external resources. The platform allows to create assessment and certification programs which can be taken from anywhere, anytime using a web browser or native iPad/Android app. The system tracks all activities and provides dynamic reporting. EduBrite is integrated with other enterprise products like Atlassian Confluence, Google Apps, Yammer, WebEx and Citrix. Online LMS allows businesses, training institutes to provide end-to-end training solutions to their employees, partners and customers.

by Sunsama

(5 reviews)
Sunsama helps teams run better meetings. To help you run, document, and follow-up better Sunsama upgrades every single event on your calendar to include an agenda, notes, action items and comments. It also includes advanced tagging and search features to easily find events, notes and action items. Sunsama is fully synchronized with your google calendar and integrates with your daily tools like Slack. Sunsama is the "calendar for teams". Use it to plan, run, document and share meeting agendas, minutes and action items.

by Feathercap

(0 reviews)
Feathercap is an answer platform. It takes just a few clicks to author content, create assessments and securely share with everyone. Feathercap's AI driven semantic search and curation allows for instant conversion of any PowerPoint, Pdf, video into trackable learning content. Feathercap combines learning in the workplace with AI technologies to unlock all siloed content and make it available at the right time and moment of need for everyone. Feathercap combines learning in the workplace with AI technologies to enable an augmented workforce.

by UseResponse

(27 reviews)
An ultimate platform to gather and process feedback. Presented by community portal. Pricing starts from $15/month. Could be used as a self-hosted solution installed on your server or Cloud option, UseResponse can be embedded and deployed easily An ultimate platform to gather and process feedback. Presented by community portal. Pricing starts from $15/month.

by AnswerDash

(3 reviews)
Boost customer engagement with your knowledge base! The in-site AnswerDash tab instantly matches common customer questions to your support content, delivering a seamless self-service experience. Businesses have used AnswerDash to increase content engagement up to 18x, resolving customer questions before they become emails, chat sessions, or support tickets. AnswerDash also provides elegant tools that highlight content effectiveness and identify knowledge base gaps. Request a demo to learn more. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

by RTI Software

(0 reviews)
Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features. Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features.

by Inno360

(0 reviews)
inno360 Enables Disruptive Innovation. The inno360 SaaS platform is designed to enable leading innovation companies to identify disruptive opportunities for their new products, both within and outside their respective industries. To do this, we provide you with a complete view of the competitive landscape, available and emerging technologies, potential solution partners, and other profound insights that will inspire new directions for your products. SaaS Research, Innovation and Idea Management platform with the most comprehensive business relevant data to investigate.

by Knosys

(0 reviews)
Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms. Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms.

by Yonyx

(83 reviews)
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization. Decision tree driven interactive guides for technical support & customer service
Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees. Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees.

by Vanguard Software

(0 reviews)
Vanguard System brings real-time, enterprise collaboration to all facets of business modeling and quantitative analysis to improve the quality, speed and reliability of management decisions. Our system bolsters your collective efficiency with ironclad capabilities: modeling and simulation, artificial intelligence, visually aided modeling, predictive analytics. Vanguard System brings real-time, enterprise collaboration to all facets of business modeling for faster, smarter decisions.

by HelpDocs

(4 reviews)
Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience. Help Customers Help Themselves with a Knowledge Base

by Line Business Services

(0 reviews)
Knowledge management software that helps enterprises with promoting compliance awareness, workforce development, knowledge retention. Knowledge management software that helps enterprises with promoting compliance awareness, workforce development, knowledge retention.
Nuxeo is a Content Services Platform for managing all types of enterprise information. Nuxeo connects with existing content repositories and business systems, and enables organizations to rapidly create personalized solutions to meet the unique and often complex needs of an organization. Nuxeo leverages the latest technologies such as cloud and artificial intelligence to transform enterprise information into business value. Nuxeo is a Content Services Platform for managing all types of enterprise information.

by Double Jade

(15 reviews)
KBPublisher can help you give customers the answers they need and resolve issues quickly and efficiently. It can help your employees acquire job knowledge faster, reducing training time, and driving higher performance and job satisfaction. A knowledge base improves staff productivity and eliminates time wasted searching for information. KBPublisher is Knowledge Management Software. It reduces the need for customer support and improves staff productivity.

by Lumin Creative

(11 reviews)
Answerbase is a Q&A knowledge sharing platform, allowing your users to effectively request information and receive answers from the most capable resource while automating the answering of questions by up to 60%. It allows users to ask questions, receive quality answers, and browse helpful content & articles to effectively meet the information demands of your customers about your products and services. Each system comes with admin tools to customize, manage and grow an efficient knowledge base. A Q&A knowledge sharing platform allowing users to ask questions, receive answers, and browse content and articles.

by Secutor Solutions

(2 reviews)
Have you ever attended an After Action Review, Hotwash or other recap of an important project, event or training and wondered how the important lessons and best practices were captured and made available for use in the future? Most often this information is lost as soon as the meeting is over or is never recalled for future use. The Secutor Solutions Lessons Learned Database provides a repository in which this knowledge can be captured and maintained for future use. A database for storing and searching for lessons learned and best practices.
Reduce support costs and time with Heroic Knowledge Base plugin for WordPress. Developed by Hero Themes, the specialists in Knowledge Base themes and plugins for WordPress, join over 14,000 Heroic customers. Knowledge Base plugin for WordPress. Works with your existing WordPress theme.

by Berkeley Bridge

(0 reviews)
The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees with no programming knowledge needed. The Publisher is a versatile solutation that can be used in many different branches to improve knowledge management. It can be used to address legal problems, compliance monitoring and tax filings, as well as the creation of form agreements and other routine documents. The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees.
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQs to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

by Way We Do

(7 reviews)
Way We Do is cloud-based SOP Software that enables you to create, maintain and actively use a Business Operations Manual by making policies and procedures a natural part of daily workflow. Our practical tools are a perfect fusion of business process management, knowledge management and compliance. Managers assign tasks, create automatic reminders, and monitor workflow, while team members use procedures and follow processes from any location, so work is seamless and nothing is forgotten. Way We Do is cloud-based SOP Software that seamlessly integrates policies, procedures and checklists into the team's daily workflow.

by Benchmark Consulting

(8 reviews)
IRIS Business Architect is a reliable and affordable Business & Enterprise Architecture collaborative software to build roadmaps from business strategic planning to agile IT delivery. It's aligned to TOGAF, BIZBOK, BPMN & BABOK; yet is also easily customizable. IRIS provides rich design, modeling and management functionalities to continually reflect the changes on your architecture, minimize risk and enhance decision making. Training takes at most 10 hours; implementation, only a day or two. Reliable Business and Enterprise Architecture collaborative software to build roadmaps from strategic planning to agile delivery.
Empower your business users and IT staff to more quickly and easily resolve IT issues by leveraging curated and procured knowledge, streamlining service delivery in the process. Improve service quality and increase customer satisfaction. Enhance self-service and reduce support calls and costs. Reduce mean time to resolution Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options.

by Haydle

(0 reviews)
Haydle is designed to improve team productivity. At its core, it is a question and answer system that lets people ask, answer and rate questions. Internal company information is often hard to find, gets lost in email or lives only in peoples heads. Experts in various areas of the company constantly answer the same questions over and over. Haydle provides a better way to manage that information, making your team more productive. It is like having a private StackOverflow or Yahoo Answers site. Everyone in your organization can ask & answer any question. Enterprise Q&A system that captures knowledge by crowdsourcing questions.

by FuzeDigital

(3 reviews)
Comprehensive, modular and easy to use web-based customer care and knowledge sharing software suite. The Fuze Suite emables you to quickly and affordably extend multi-channel self-service and assisted-service support to your customers, partners, staff and other stakeholders. Comprehensive, modular and easy to use web-based customer care software suite.

by Web-Site-Scripts.com

(1 review)
Web-based knowledge base software and knowledge management system to share knowledge with customers, employees and partners. WSS Knowledge Base used by top organizations worldwide. Features: Legendary support, Powerful search with NLS, Searchable attachments, Active Directory Integration - LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Drafts, and Much more. Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge.

by Comintelli

(1 review)
Intelligence2day (previously "Knolwedge XChanger") is Comintelli's award-winning software for Knowledge Management and Competitive Intelligence. The Enterprise version is suitable for larger organizations and the Professional version for the smaller teams. Benefits include: versatility, interoperability, content neutrality, scalability, security, automated retrieval/distribution process of internal and external information. Offered both as a hosted service solution or inhouse installment. SaaS solution for Knowledge Management and Competitive Intelligence that decreases time and money spent on finding information.

by Traction Software

(0 reviews)
Plan, work, and track activity across all of your projects with dashboard and activity views. Create, revise, task, and share all of your important process documentation in one location. It's easy using TeamPage tasks and forms tailored to your process. TeamPage tracks everything, making audits a breeze. Traction Teampage combines the best of task tracking and authoring tools to create a comprehensive business solution to help teams stay connected and accomplish their goals. Whether you are one person or a thousand, Teampage helps you coordinate, communicate, and track all your activity.

by Astute Solutions

(0 reviews)
Respond to the broadest range of consumer inquiries to drive satisfaction and online conversion with Astute Solutions' knowledge management software and self-service platform. Our system understands the intent, sentiment and history behind an individual question in order to deliver a personalized response. Pair our non-technical authoring tool with your existing content. With every consumer query, machine learning automatically identifies and alerts you to opportunities to improve your answers. Respond to consumer inquiries to drive satisfaction and online conversion with knowledge management and self-service software.

by Wix

(2,259 reviews)
Wix Answers is the professional customer support platform that comes with a full knowledge management system. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business┬┐ progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.
Lessons Learned Server is a knowledge-base web application that allows storing textual information, documents and media hierarchically within information stores called 'Spaces'. Different users are assigned to Spaces to accept contributions and allow viewing and searching of a Space. It is ideal for any company or department that needs to store and organize their information. Lessons Learned Server is knowledge base web application that lets you share information with employees within your organization.

by LearnLode

(0 reviews)
Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules. Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules.

by Sakhr Software

(0 reviews)
Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French. Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French.

by ProudFolio

(0 reviews)
An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team. An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team.

by Groove Networks

(44 reviews)
A better way to support your customers. Groove helps you turn your customer interactions into meaningful conversations and stronger relationships. Comprised of a simple yet powerful multi-channel shared Inbox, Knowledge Base, and Reports, Groove is a perfect alternative to overly complicated and overpriced help desk solutions on the market. Reduce your support volume and increase satisfaction with a 24/7 self-serve knowledge base.

by AlwaySupport

(1 review)
AlwaySupport provides instant and contextually relevant answers based on a self-learning and ever growing Q&A knowledge-base. It uses your site visitors to provide reliable and instant answers to questions asked by other visitors. That, in addition to your site's FAQ, allows AlwaySupport to provide an answer to any question in a cost-effective way. The result is a significant reduction in support costs versus other online solutions and an increase in conversions. Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time.
Procedure Accelerator is tailored for use in hazardous work environments that rely on the execution of standard work such as pipelines, refining, chemical processes and industrial operations. This state of the art procedure lifecycle management tool is designed to streamline the creation, maintenance, and execution of standard work. Increased safety. Reduced operational risk. Streamlined regulatory compliance. Data analytics to support operation excellence and continuous improvement. A procedure life cycle management tool designed to streamline creation, maintenance, and execution of standard work.

by Guru

(18 reviews)
Your team's knowledge changes every day. Traditional knowledge base solutions like Wiki's are not optimized for these continuous changes, which inevitably leads to stale knowledge and low adoption. Distrust of your knowledge base forces the experts on your team to answer more individual questions, which means less time for them to focus on their job. Guru is the new way to capture and share knowledge with your team. Web based knowledge sharing platform providing verified information from experts on your team: where you work, when you need it most.

by Generis

(1 review)
Generis provides leading-edge software for content management systems including Documentum, Alfresco and Oracle WebCenter. The company has more than 360,000 users across industries including Government, Life Sciences, Engineering and Utilities. Customers include 8 of the global top 10 Life Science companies. CARA, their flagship product, is a fast, friendly and flexible User Interface powered by a full business rules configuration toolsuite with extensive customization capabilities. Generis CARA is a fast, friendly and flexible user interface for content management systems including Documentum, Alfresco and Oracle.
Software suite automates many important business processes to increase productivity and reduce redundancy Software suite automates many important business processes to increase productivity and reduce redundancy

by Xpert Technologies

(0 reviews)
XPERT KNOWLEDGE is a product to solve all your electronic filling management & document retrieval needs. It allow you to scan in your documents & index the text associated with the document. It is simple to use & will address to your lifelong document management needs. Benefits are: 1. Instant Retrieval 2. Secure Information Sharing 3. Recover Valuable Office Space 4. Protect Your Intellectual Property 5. Disaster Recovery & Business Continuity 6. Cost Savings/ Environmental Friendly Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge.
Customizable enterprise software streamlines document management, customer support, reporting, etc. Customizable enterprise software streamlines document management, customer support, reporting, etc.
We pioneered the world's easiest to use Knowledge Base software. The peace of mind a Knowledge Base program can bring you may be more affordable than you might think. Simple, effective, and affordable knowledge management software for small businesses.

by camLine

(0 reviews)
camLine offers software and services that form a complete solution enabling organizations to leverage their existing knowledge, to optimize their R&D workflow and to develop their manufacturing processes faster and at lower cost. Through tight integration with the solutions for operations efficiency (MES, SPC, OEE, ) the transition from R&D to volume manufacturing can be made much faster and more seamless. A PDES for faster and more cost effective Technology Development via improved collaboration as well as streamlined knowledge management

by eGain Communications

(0 reviews)
eGain Knowledge+AI, powered by Artificial Intelligence, enables transformative customer service and sustainable business differentiation for companies by making consistent knowledge available 24/7 to contact center agents. It improves core customer service and contact center metrics, like NPS, FCR (First-Contact Resolution), AHT (Average Handle Time), agent training time, etc., saving companies millions in the process. Artificial Intelligence-powered eGain Knowledge impacts core metrics like FCR, NPS, agent training, etc. transforming customer service.

by SupportHero

(25 reviews)
In-App Knowledge Base to help you reduce the number of support tickets that you manage every day. Users can find answer to their question when they need it the most: in your app. No need to leave, they can search through your knowledge base and contact you thanks to Support Hero. The best part? We help you to write better Knowledge Base by showing you what users are looking for and what you can improve. Try it today! In-App Knowledge Base to help you reduce Support Tickets work by more than 40%.

by Spoke

(21 reviews)
Spoke's A.I. powered knowledge base keeps track of all types of useful information, no matter where it's buried across the company. And there's no need to set aside special time to document all the stuff trapped in your brain: It's easy to add to the knowledge base as you answer employee questions. A.I. powered knowledge management.

by CallidusCloud

(17 reviews)
SaaS portal software for sales enablement to help share knowledge. SaaS portal software for sales enablement to help share knowledge.
The Novo Knowledge Base allows you to quickly & easily begin to capture and provide departmentally secured access to your organizational knowledge. Our easy-to-use software is an ideal solution for small or large organizations who need a central repository to store information for Customer Support, Company Intranet, Employee Training, and more. Provide faster problem resolution and 24x7 Web customer self service, reduce call volume and centralize & retain employee knowledge. Free Trial! Allows you to quickly and easily begin to capture and provide departmentally secured access to your organizational knowledge.

by Calvi Systems

(8 reviews)
ExxpertApps is an all-in-one Next Generation Business Application in the cloud. It improves your business performance in the areas of development, sales, marketing, procurement, training, project management, and invoicing. With a single integrated application, you can manage, contacts, companies, customers, providers, projects, opportunities, internal resources, email campaigns, landing pages, surveys, online sales / procurement / payments, invoices, enterprise communications, etc.. ExxpertApps is an all-in-one Next Generation Business Application in the cloud for sales, marketing, project management & invoicing

by Knowledge Powered Solutions

(6 reviews)
Universal Knowledge from KPS provides comprehensive content capture, search, collaboration and insight functionality to enable internal employees and customer facing organisations to significantly increase productivity. Natural language search, advanced content creation and moderation processes combine with high levels of insight to ensure your knowledge can be managed centrally with minimal administration overhead. Available in a SaaS or On Premise model. Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support

by Connotate

(6 reviews)
Connotates patented web data extraction solution is a quick and easy way to extract data from websites using a simple point-and-click interface. Our machine learning, visual abstraction approach enables ad hoc data pulls, multi-page/multi-source data aggregation, collection, normalization, and delivery formatted for your individual needs. Connotate's web data extraction has many applications including market & competitive intelligence, finance, research, compliance and more. Connotates patented data extraction solution automates the collection of web-based data using a simple point-and-click interface

by Moxie Software

(3 reviews)
Moxie Knowledge Management Software provides instant and accurate information for customers and employees. Moxie Knowledge Management Software provides instant and accurate information for customers and employees.

by Lumo Research

(2 reviews)
LumoFlow provides social workspaces for enterprise collaboration. Organize ad-hoc projects, manage innovations, share documents and initiate discussions. It helps connecting global business operations and managing joint projects with partners and customers. Enterprises world wide uses LumoFlow to activate and motivate people to collaborate across boundaries. A real-time stream of knowledge from discussions, documents and tasks in a shared workspace with syndicated content from the web.
Coveo goes beyond federated search to automatically recommend the most relevant content, in one unified results list, wherever it resides. Get started at no cost with the Free Edition and power Salesforce with self-learning search within minutes. AI-Powered Search for Salesforce Communities, Service Cloud and App Cloud

by Klick2Contact EU

(2 reviews)
Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.

by RedQuarry

(2 reviews)
An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents. An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents.

by The Invaders

(2 reviews)
Cloud-based platform for implementing knowledge management and collaboration workflows to facilitate knowledge sharing between your company employees and your customers. Build internal or external Knowledge Base, news portal or cross-team communication channels using Acknow. Cloud platform that saves your knowledge capital and transforms it into a wealth-generating asset.

by One Window Workplace by Withum

(1 review)
OneWindow Workplace is a turnkey, ready-to-go intranet. No more designing and building. With OneWindow running on Office 365 we have taken the best elements of great intranets and team sites and made it all available to you - fully integrated with Office 365 and available from day one. OneWindow takes your standard Office 365 deployment and makes it specific to your industry and organization while removing the cost and complexity you would find with custom on premise solutions. A turnkey modern social intranet for Microsoft Office 365, revolutionizes the way employees collaborate, communicate and engage.

by Sopan Technologies

(1 review)
Quosera is a Q&A community and Knowledge Management platform inspired from Quora with support for Rich Media content (oembed), TeX and MathML, powerful Topics (tags) functionality, Content History, Private Messaging, Follow questions/topics/users functionality among others. Quosera supports MathML and TeX via Mathjax which makes it very useful for academic and research institutes that need to discuss mathematical work like equations and solutions to math problems. A Q&A and Knowledge Management platform inspired from Quora with cross browser support and a powerful editor.

by Sense Software

(0 reviews)
Web based knowledgebase including document & content management. CommonSense includes: Employee, partner and customer portals, Accelerated enquiry handling, email management for inbound enquiries, step by step guides for complex processes and questions. Web based knowledgebase, document & content management and repository, security and management module.

by Querybot Systems

(0 reviews)
Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately.

by Gaddis Consulting Group

(0 reviews)
Point Of Contact Link (POCLink) is a member-driven, web-based software system that allows people within organizations and associations to work more effectively. POCLink enables your membership to find opportunities, tools, equipment, personnel, and knowledge in their quest to be profitable and to provide high quality goods and services. A web-based software system that allows people within organizations and associations to work more effectively.

by FIRST Software Solutions

(0 reviews)
Integrated library, reference and knowledge management software package. Integrated library, reference and knowledge management software package.

by Epazz

(0 reviews)
All-in-one: Web Portal, Content Management, Document Management, Learning Management, Online Community, Knowledge Management, Single Sign-on Capability, Email, Collaboration. BoxesOS v 3.0 is designed to maximize communication, collaboration and functionality for key stakeholder groups (senior management, employees, clients, partners, vendors and many more ) providing secure Internet-enabled integration to the enterprises ERP, administration operating systems and accounting solutions. All-in-one: Web Portal, Content & Document Management, Learning Management, Online Community, Knowledge Management, Collaboration.

by BrainKeeper

(0 reviews)
A wiki tool that allows everyone in an organization to contribute to a single knowledge base. A wiki tool that allows everyone in an organization to contribute to a single knowledge base.

by Imunin Knowledge Management Software

(0 reviews)
PeerAware is a knowledge software system that organizes users and their shared documents, spreadsheets and presentations into a searchable knowledge network. Users connect through chat groups where they can dicuss current topics, work together on a shared whiteboard or browse and download shared files. KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network.

by IGMapware

(0 reviews)
Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security. Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security.

by Kesteven and Associates

(0 reviews)
Platform for managing an organization's governance and compliance system. It replaces the organization's library of policy and procedure PDFs with an integrated web presentation: a single source of truth about how the organization is intended to function. Easy to use, easy to maintain, easy to audit. Line-of-sight governance. Ideal for organizations needing to demonstrate compliance with multiple requirements such as ISO 9001, ISO 14001, health and safety, HACCP, Sarbanes-Oxley, etc. Platform for managing an organization's governance and compliance system. Documentation without documents.

by SlimWiki

(0 reviews)
Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI. Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI.

by Indexed Mind

(0 reviews)
A search engine for finding people, talent, skills and most importantly knowledge hidden inside organizations. Instead of relying on boring documentation which becomes stale as soon as it is published, Indexedmind makes it easy and fun to capture and track knowledge in your Organization. No more "Knowlege Hoarding" and "Inpenetrable Silos". A search engine for finding people, talent, skills and most importantly knowledge inside organizations.

by HAL 9000 Systems

(0 reviews)
Knowledge management system that makes contract, IP and document management simple. Knowledge management system that makes contract, IP and document management simple.

by Breezio

(0 reviews)
A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more

by SEMYOU

(0 reviews)
Manage with sem.Note your notes, easily and comfortably, wherever you are. The intuitive user interface makes a long-lasting familiarization phase unnecessary. The Search-Function enables you to search through all your notes, which ensures that you will definitely find them again. Sem.NOTE is a SEMYOU Cloud-Application, to manage private and business notes easily, centralized within the Cloud

by IntelligenceBank

(0 reviews)
ntelligenceBank's Knowledge Management platform integrates document & image management, media monitoring, collaboration, custom databases and workflow within a single, easy to use platform. IntelligenceBank enables its users store, manage and share corporate intelligence, staff knowledge and external data from primary sources via RSS feeds and API's. IntelligenceBank is specifically designed to be so easy that end-user training is not required. Full implementation services available. The smart online information management service with document management, custom databases, live data feeds, and workflow.

by Wellspring Worldwide

(0 reviews)
Wellspring makes knowledge accessible. Used by 500+ organizations, our web-based software captures, curates, and presents the knowledge you need in an intuitive, efficient way. Accelerate innovation, identify useful technology inside and outside your organization, and better exploit your knowledge assets. Use tools to evaluate opportunities then perform due diligence. Track performance once invested. Build and manage an IP portfolio that serves as a competitive advantage for your organization. Wellspring makes knowledge accessible. Our web-based software captures, curates, and presents the knowledge you need.

by Inspired

(0 reviews)
A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers. A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers.
Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights. Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights.

by Kaleo Software

(0 reviews)
Kaleos Answer Management application automates Q&A creation from existing documents and your own subject matter experts. Instead of creating yet another tool to learn, we connect to popular applications like SharePoint, ServiceNow, Salesforce, Outlook and many more. We use automation to answer employee questions so they dont get stuck, and so you dont answer the same questions over and over.

by IQStrategix

(0 reviews)
An award winning, enterprise-class eLearning, eMentoring, organizational knowledge transfer solution. An award winning, enterprise-class eLearning, eMentoring, organizational knowledge transfer solution.

by Blunder Solutions

(0 reviews)
A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it. A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it.

by Agilis

(0 reviews)
Lift is a learning management application to help your employees request and and run internal workshops. Mobile and desktop options. Lift is a learning