---
description: Tudo sobre Kayako: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kayako - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [Kayako](/software/80775/kayako) > [Alternativas ao Kayako](https://www.capterra.pt/alternatives/80775/kayako)

# Alternativas ao Kayako

Canonical: https://www.capterra.pt/alternatives/80775/kayako

> Explore the top alternatives to Kayako. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Kayako](https://www.capterra.pt/compare/80775/124981/kayako/vs/freshdesk)
2. **LiveAgent** — 4.7/5 (1781 reviews) — Comece gratuitamente com o LiveAgent e construa relacionamentos sólidos com os clientes com uma ferramenta de suporte técnico para empresas de todos os tamanhos.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Kayako](https://www.capterra.pt/compare/80775/102188/kayako/vs/liveagent)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Acelere o tempo de resolução e automatize os fluxos de trabalho com um software de suporte de TI e de RH expansível.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Kayako](https://www.capterra.pt/compare/80775/164283/kayako/vs/zendesk)
4. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de suporte técnico que permite oferecer suporte ao cliente e gerar vendas com bate-papo ao vivo e chatbots.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Kayako](https://www.capterra.pt/compare/80775/144040/kayako/vs/tidio-chat)
5. **Intercom** — 4.5/5 (1133 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
   - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
   - [Compare vs Kayako](https://www.capterra.pt/compare/80775/134347/kayako/vs/intercom)
6. **Zoho Desk** — 4.5/5 (2212 reviews) — Ofereça um atendimento ao cliente exemplar com recursos multicanal e multidepartamento, um poderoso assistente de inteligência artificial e a automação do Zoho Desk.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Kayako](https://www.capterra.pt/compare/80775/169505/kayako/vs/zoho-desk)
7. **Wati** — 4.6/5 (203 reviews) — Solução de API do WhatsApp de ponta a ponta, desenvolvida para pequenas e médias empresas para vendas, marketing e suporte ao cliente eficientes.
   - [Ver perfil](https://www.capterra.pt/software/204314/wati)
   - [Compare vs Kayako](https://www.capterra.pt/compare/80775/204314/kayako/vs/wati)
8. **Yonyx** — 4.7/5 (258 reviews) — Guias interativos orientados por árvores de decisão que se conectam à maioria dos sistemas de CRM. Siga os processos de negócios de maneira interativa.
   - [Ver perfil](https://www.capterra.pt/software/130406/agi-self-service)
   - [Compare vs Kayako](https://www.capterra.pt/compare/80775/130406/kayako/vs/agi-self-service)
9. **TeamSupport** — 4.5/5 (848 reviews) — Software de helpdesk desenvolvido para suporte ao cliente de business to business. Reduza custos e melhore a satisfação do cliente ao mesmo tempo.
   - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
   - [Compare vs Kayako](https://www.capterra.pt/compare/80775/87908/kayako/vs/teamsupport)
10. **Hiver** — 4.7/5 (147 reviews) — O Hiver ajuda a gerenciar o suporte ao cliente e as vendas diretamente no Gmail. Com o Hiver, as equipes podem colaborar em contas de e-mail compartilhadas.
    - [Ver perfil](https://www.capterra.pt/software/142975/hiver)
    - [Compare vs Kayako](https://www.capterra.pt/compare/80775/142975/kayako/vs/hiver)
11. **Gladly** — 4.8/5 (139 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
    - [Compare vs Kayako](https://www.capterra.pt/compare/80775/156723/kayako/vs/gladly)
12. **Help Scout** — 4.6/5 (226 reviews) — O Help Scout é um suporte técnico baseado na Internet, projetado para uma ótima experiência do cliente.
    - [Ver perfil](https://www.capterra.pt/software/136909/help-scout)
    - [Compare vs Kayako](https://www.capterra.pt/compare/80775/136909/kayako/vs/help-scout)
13. **Kustomer** — 4.6/5 (79 reviews) — Kustomer é a plataforma omnicanal de central de atendimento para empresas focadas em oferecer experiências notáveis, não em resolver tíquetes.
    - [Ver perfil](https://www.capterra.pt/software/158128/kustomer)
    - [Compare vs Kayako](https://www.capterra.pt/compare/80775/158128/kayako/vs/kustomer)
14. **Front** — 4.5/5 (286 reviews) — Transforme o e-mail em uma solução de Help desk. Rápido e fácil, como e-mail, mas com as ferramentas necessárias para reduzir os tempos de resposta do agente.
    - [Ver perfil](https://www.capterra.pt/software/132901/front)
    - [Compare vs Kayako](https://www.capterra.pt/compare/80775/132901/kayako/vs/front)
15. **Issuetrak** — 4.6/5 (205 reviews) — A Issuetrak ajuda a gerenciar tíquetes e solicitações do início à resolução. Flexível, personalizável e fácil de usar. Nuvem ou no local.
    - [Ver perfil](https://www.capterra.pt/software/16499/issuetrak)
    - [Compare vs Kayako](https://www.capterra.pt/compare/16499/80775/issuetrak/vs/kayako)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Sistemas de Monitoramento de Problemas](https://www.capterra.pt/directory/30675/issue-tracking/software)
- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/80775/kayako)
- [View Product Profile](https://www.capterra.pt/software/80775/kayako)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/80775/kayako> |
| de-AT | <https://www.capterra.at/alternatives/80775/kayako> |
| de-CH | <https://www.capterra.ch/alternatives/80775/kayako> |
| en | <https://www.capterra.com/p/80775/Kayako/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/80775/kayako> |
| en-AU | <https://www.capterra.com.au/alternatives/80775/kayako> |
| en-CA | <https://www.capterra.ca/alternatives/80775/kayako> |
| en-GB | <https://www.capterra.co.uk/alternatives/80775/kayako> |
| en-IE | <https://www.capterra.ie/alternatives/80775/kayako> |
| en-IL | <https://www.capterra.co.il/alternatives/80775/kayako> |
| en-IN | <https://www.capterra.in/alternatives/80775/kayako> |
| en-NZ | <https://www.capterra.co.nz/alternatives/80775/kayako> |
| en-SG | <https://www.capterra.com.sg/alternatives/80775/kayako> |
| en-ZA | <https://www.capterra.co.za/alternatives/80775/kayako> |
| es | <https://www.capterra.es/alternatives/80775/kayako> |
| es-AR | <https://www.capterra.com.ar/alternatives/80775/kayako> |
| es-CL | <https://www.capterra.cl/alternatives/80775/kayako> |
| es-CO | <https://www.capterra.co/alternatives/80775/kayako> |
| es-CR | <https://www.capterra.co.cr/alternatives/80775/kayako> |
| es-DO | <https://www.capterra.do/alternatives/80775/kayako> |
| es-EC | <https://www.capterra.ec/alternatives/80775/kayako> |
| es-MX | <https://www.capterra.mx/alternatives/80775/kayako> |
| es-PA | <https://www.capterra.com.pa/alternatives/80775/kayako> |
| es-PE | <https://www.capterra.pe/alternatives/80775/kayako> |
| fr | <https://www.capterra.fr/alternatives/80775/kayako> |
| fr-BE | <https://fr.capterra.be/alternatives/80775/kayako> |
| fr-CA | <https://fr.capterra.ca/alternatives/80775/kayako> |
| fr-LU | <https://www.capterra.lu/alternatives/80775/kayako> |
| it | <https://www.capterra.it/alternatives/80775/kayako> |
| ja | <https://www.capterra.jp/alternatives/80775/kayako> |
| nl | <https://www.capterra.nl/alternatives/80775/kayako> |
| nl-BE | <https://www.capterra.be/alternatives/80775/kayako> |
| pt | <https://www.capterra.com.br/alternatives/80775/kayako> |
| pt-PT | <https://www.capterra.pt/alternatives/80775/kayako> |

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