---
description: Tudo sobre SAP Customer Experience: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Customer Experience - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [SAP Customer Experience](/software/77372/sap-crm) > [Alternativas ao SAP Customer Experience](https://www.capterra.pt/alternatives/77372/sap-crm)

# Alternativas ao SAP Customer Experience

Canonical: https://www.capterra.pt/alternatives/77372/sap-crm

> Explore the top alternatives to SAP Customer Experience. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (1005 reviews) — O Bitrix24 é o software de CRM gratuito de crescimento mais rápido, usado por mais de 15 milhões de empresas em todo o mundo. Marketing por e-mail, cotações e faturamento também.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/113540/sap-crm/vs/bitrix24)
2. **Salesforce Sales Cloud** — 4.4/5 (18811 reviews) — Impulsione o crescimento com o Sales Cloud 360, uma solução de vendas que impulsiona a produtividade dos representantes em uma plataforma de CRM.
   - [Ver perfil](https://www.capterra.pt/software/61368/salesforce)
   - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/61368/77372/salesforce/vs/sap-crm)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — O Zendesk Sell é um software de gestão do relacionamento com o cliente (CRM na sigla em inglês) de vendas que ajuda você a fechar mais negócios.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/164283/sap-crm/vs/zendesk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Software de CRM de call center, emissão de tíquetes, chat ao vivo e suporte técnico pelo navegador, com recursos de IA e mais de 200 integrações.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/102188/sap-crm/vs/liveagent)
5. **LiveChat** — 4.6/5 (1727 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/62194/77372/livechat/vs/sap-crm)
6. **Freshdesk** — 4.5/5 (3486 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/124981/sap-crm/vs/freshdesk)
7. **Dynamics 365** — 4.4/5 (5860 reviews) — Solução integrada de gestão empresarial que automatiza os processos financeiro, de relacionamento com o cliente e da cadeia de fornecimento.
   - [Ver perfil](https://www.capterra.pt/software/157279/dynamics-365)
   - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/157279/sap-crm/vs/dynamics-365)
8. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/144040/sap-crm/vs/tidio-chat)
9. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
   - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
   - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/136189/sap-crm/vs/salesforce)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/169505/sap-crm/vs/zoho-desk)
11. **Zoho Assist** — 4.7/5 (1495 reviews) — O Zoho Assist fornece uma interface de usuário simples e direta para conectar-se a computadores remotos em qualquer lugar do mundo.
    - [Ver perfil](https://www.capterra.pt/software/181775/zoho-assist)
    - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/181775/sap-crm/vs/zoho-assist)
12. **Odoo** — 4.2/5 (1333 reviews) — Acompanhe os principais clientes potenciais e oportunidades, personalize os ciclos de vendas, controle estatísticas/previsões e muito mais com o Odoo CRM.
    - [Ver perfil](https://www.capterra.pt/software/135618/odoo)
    - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/135618/sap-crm/vs/odoo)
13. **EngageBay CRM** — 4.6/5 (912 reviews) — O EngageBay é um CRM completo, com recursos de automação de vendas, marketing e serviços integrados em uma única plataforma.
    - [Ver perfil](https://www.capterra.pt/software/178819/engagebay-marketing)
    - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/178819/sap-crm/vs/engagebay-marketing)
14. **Creatio AI CRM** — 4.7/5 (151 reviews) — Simplifique os processos de vendas, marketing e serviços para gerenciar a jornada completa do cliente em uma única plataforma Creatio.
    - [Ver perfil](https://www.capterra.pt/software/130149/bpm-online-crm)
    - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/130149/sap-crm/vs/bpm-online-crm)
15. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Mantenha a equipe organizada, crie soluções proativas para o cliente e mantenha o pulso na felicidade do cliente com o HubSpot Service Hub.
    - [Ver perfil](https://www.capterra.pt/software/182476/hubspot-service-hub)
    - [Compare vs SAP Customer Experience](https://www.capterra.pt/compare/77372/182476/sap-crm/vs/hubspot-service-hub)

## Categorias relacionadas

- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)
- [Software de Gestão de Leads](https://www.capterra.pt/directory/30017/lead-management/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)
- [Software MRM](https://www.capterra.pt/directory/31020/mrm/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/77372/sap-crm)
- [View Product Profile](https://www.capterra.pt/software/77372/sap-crm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/77372/sap-crm> |
| de-AT | <https://www.capterra.at/alternatives/77372/sap-crm> |
| de-CH | <https://www.capterra.ch/alternatives/77372/sap-crm> |
| en | <https://www.capterra.com/p/77372/SAP-CRM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/77372/sap-crm> |
| en-AU | <https://www.capterra.com.au/alternatives/77372/sap-crm> |
| en-CA | <https://www.capterra.ca/alternatives/77372/sap-crm> |
| en-GB | <https://www.capterra.co.uk/alternatives/77372/sap-crm> |
| en-IE | <https://www.capterra.ie/alternatives/77372/sap-crm> |
| en-IL | <https://www.capterra.co.il/alternatives/77372/sap-crm> |
| en-IN | <https://www.capterra.in/alternatives/77372/sap-crm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/77372/sap-crm> |
| en-SG | <https://www.capterra.com.sg/alternatives/77372/sap-crm> |
| en-ZA | <https://www.capterra.co.za/alternatives/77372/sap-crm> |
| es | <https://www.capterra.es/alternatives/77372/sap-crm> |
| es-AR | <https://www.capterra.com.ar/alternatives/77372/sap-crm> |
| es-CL | <https://www.capterra.cl/alternatives/77372/sap-crm> |
| es-CO | <https://www.capterra.co/alternatives/77372/sap-crm> |
| es-CR | <https://www.capterra.co.cr/alternatives/77372/sap-crm> |
| es-DO | <https://www.capterra.do/alternatives/77372/sap-crm> |
| es-EC | <https://www.capterra.ec/alternatives/77372/sap-crm> |
| es-MX | <https://www.capterra.mx/alternatives/77372/sap-crm> |
| es-PA | <https://www.capterra.com.pa/alternatives/77372/sap-crm> |
| es-PE | <https://www.capterra.pe/alternatives/77372/sap-crm> |
| fr | <https://www.capterra.fr/alternatives/77372/sap-crm> |
| fr-BE | <https://fr.capterra.be/alternatives/77372/sap-crm> |
| fr-CA | <https://fr.capterra.ca/alternatives/77372/sap-crm> |
| fr-LU | <https://www.capterra.lu/alternatives/77372/sap-crm> |
| it | <https://www.capterra.it/alternatives/77372/sap-crm> |
| ja | <https://www.capterra.jp/alternatives/77372/sap-crm> |
| nl | <https://www.capterra.nl/alternatives/77372/sap-crm> |
| nl-BE | <https://www.capterra.be/alternatives/77372/sap-crm> |
| pt | <https://www.capterra.com.br/alternatives/77372/sap-crm> |
| pt-PT | <https://www.capterra.pt/alternatives/77372/sap-crm> |

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