---
description: Tudo sobre Alterna CX: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Alterna CX - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Experiência do Cliente](/directory/30671/customer-experience/software) > [Alterna CX](/software/213824/alterna-cx) > [Alternativas ao Alterna CX](https://www.capterra.pt/alternatives/213824/alterna-cx)

# Alternativas ao Alterna CX

Canonical: https://www.capterra.pt/alternatives/213824/alterna-cx

> Explore the top alternatives to Alterna CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Typeform** — 4.7/5 (945 reviews) — Crie formulários e pesquisas elegantes, entre outros. Proporcione ao público a experiência que ele merece para obter os dados de que você precisa.
   - [Ver perfil](https://www.capterra.pt/software/137289/typeform)
   - [Compare vs Alterna CX](https://www.capterra.pt/compare/137289/213824/typeform/vs/alterna-cx)
2. **Sogolytics** — 4.7/5 (730 reviews) — Plataforma de gerenciamento de comentários empresarial, que fornece insights úteis para informar decisões, melhorar a experiência e impulsionar o crescimento.
   - [Ver perfil](https://www.capterra.pt/software/127957/sogosurvey)
   - [Compare vs Alterna CX](https://www.capterra.pt/compare/127957/213824/sogosurvey/vs/alterna-cx)
3. **Jotform** — 4.7/5 (2794 reviews) — Ideal para empresas de todos os tamanhos, é uma ferramenta de criação de formulários que ajuda os usuários a criar formulários de pesquisa e também avaliar envios.
   - [Ver perfil](https://www.capterra.pt/software/158456/jotform-4-0)
   - [Compare vs Alterna CX](https://www.capterra.pt/compare/158456/213824/jotform-4-0/vs/alterna-cx)
4. **SurveyMonkey** — 4.6/5 (10426 reviews) — Uma plataforma de pesquisa líder de mercado.
   - [Ver perfil](https://www.capterra.pt/software/32728/surveymonkey)
   - [Compare vs Alterna CX](https://www.capterra.pt/compare/32728/213824/surveymonkey/vs/alterna-cx)
5. **Unifocus** — 4.5/5 (80 reviews) — A tecnologia UniFocus oferece ferramentas de gestão da força de trabalho que capacitam os gerentes a tomar decisões mais inteligentes e rápidas.
   - [Ver perfil](https://www.capterra.pt/software/1010820/unifocus)
   - [Compare vs Alterna CX](https://www.capterra.pt/compare/213824/1010820/alterna-cx/vs/unifocus)
6. **Zoho Survey** — 4.6/5 (450 reviews) — Ferramenta de pesquisa online que permite criar pesquisas ilimitadas, distribuí-las e analisar os dados com facilidade.
   - [Ver perfil](https://www.capterra.pt/software/131426/zoho-survey)
   - [Compare vs Alterna CX](https://www.capterra.pt/compare/131426/213824/zoho-survey/vs/alterna-cx)
7. **Alchemer** — 4.5/5 (319 reviews) — O SurveyGizmo é uma das melhores plataformas de pesquisa e análise de dados do mundo, que permite tomar decisões mais inteligentes.
   - [Ver perfil](https://www.capterra.pt/software/72549/alchemer)
   - [Compare vs Alterna CX](https://www.capterra.pt/compare/72549/213824/alchemer/vs/alterna-cx)
8. **Survicate** — 4.6/5 (99 reviews) — Capture mais comentários dos clientes e ofereça uma experiência do cliente ideal. Use 20 integrações nativas para agir com base nos comentários dos clientes.
   - [Ver perfil](https://www.capterra.pt/software/132914/survicate)
   - [Compare vs Alterna CX](https://www.capterra.pt/compare/132914/213824/survicate/vs/alterna-cx)
9. **SurveySparrow** — 4.4/5 (121 reviews) — Transforme pesquisas em conversas com pesquisas semelhantes de bate-papo. Envolva-se mais com clientes e funcionários.
   - [Ver perfil](https://www.capterra.pt/software/168823/surveysparrow)
   - [Compare vs Alterna CX](https://www.capterra.pt/compare/168823/213824/surveysparrow/vs/alterna-cx)
10. **Medallia Experience Cloud** — 4.5/5 (33 reviews) — Ferramenta de gestão de experiência do cliente baseada na nuvem que ajuda as empresas a capturar e analisar os comentários dos clientes para melhorar o valor da marca.
    - [Ver perfil](https://www.capterra.pt/software/107199/medallia-enterprise)
    - [Compare vs Alterna CX](https://www.capterra.pt/compare/107199/213824/medallia-enterprise/vs/alterna-cx)
11. **XM for Customer Experience** — 4.6/5 (255 reviews) — O Qualtrics Customer Experience facilita para as empresas monitorar, responder e melhorar cada momento-chave ao longo da jornada do cliente.
    - [Ver perfil](https://www.capterra.pt/software/152924/customer-frontlines)
    - [Compare vs Alterna CX](https://www.capterra.pt/compare/152924/213824/customer-frontlines/vs/alterna-cx)
12. **Delighted** — 4.8/5 (57 reviews) — O Delighted é a maneira mais fácil e rápida de reunir e agir com base em insights da experiência dos clientes, funcionários, parceiros e fornecedores.
    - [Ver perfil](https://www.capterra.pt/software/157973/delighted)
    - [Compare vs Alterna CX](https://www.capterra.pt/compare/157973/213824/delighted/vs/alterna-cx)
13. **CustomerHero** — 4.9/5 (175 reviews) — Ferramenta para criar pesquisas, formulários e questionários para estudar clientes ou avaliar funcionários.
    - [Ver perfil](https://www.capterra.pt/software/153472/startquestion)
    - [Compare vs Alterna CX](https://www.capterra.pt/compare/153472/213824/startquestion/vs/alterna-cx)
14. **SmartSurvey** — 4.6/5 (114 reviews) — O SmartSurvey é uma solução de pesquisa online que ajuda qualquer pessoa a criar pesquisas, coletar dados e analisar resultados.
    - [Ver perfil](https://www.capterra.pt/software/57112/smartsurvey)
    - [Compare vs Alterna CX](https://www.capterra.pt/compare/57112/213824/smartsurvey/vs/alterna-cx)
15. **Zonka Feedback** — 4.8/5 (68 reviews) — O Zonka Feedback CX Platform é um software de comentário e pesquisa multicanal. Avalie, melhore e transforme as experiências dos clientes e dos funcionários.
    - [Ver perfil](https://www.capterra.pt/software/137773/zonka-feedback)
    - [Compare vs Alterna CX](https://www.capterra.pt/compare/137773/213824/zonka-feedback/vs/alterna-cx)

## Categorias relacionadas

- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)
- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)
- [Sistemas NPS (Net Promoter Score)](https://www.capterra.pt/directory/32075/nps/software)
- [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software)
- [Software de Análise Preditiva](https://www.capterra.pt/directory/30945/predictive-analytics/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/213824/alterna-cx)
- [View Product Profile](https://www.capterra.pt/software/213824/alterna-cx)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/213824/alterna-cx> |
| de-AT | <https://www.capterra.at/alternatives/213824/alterna-cx> |
| de-CH | <https://www.capterra.ch/alternatives/213824/alterna-cx> |
| en | <https://www.capterra.com/p/213824/Alterna-CX/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/213824/alterna-cx> |
| en-AU | <https://www.capterra.com.au/alternatives/213824/alterna-cx> |
| en-CA | <https://www.capterra.ca/alternatives/213824/alterna-cx> |
| en-GB | <https://www.capterra.co.uk/alternatives/213824/alterna-cx> |
| en-IE | <https://www.capterra.ie/alternatives/213824/alterna-cx> |
| en-IL | <https://www.capterra.co.il/alternatives/213824/alterna-cx> |
| en-IN | <https://www.capterra.in/alternatives/213824/alterna-cx> |
| en-NZ | <https://www.capterra.co.nz/alternatives/213824/alterna-cx> |
| en-SG | <https://www.capterra.com.sg/alternatives/213824/alterna-cx> |
| en-ZA | <https://www.capterra.co.za/alternatives/213824/alterna-cx> |
| fr | <https://www.capterra.fr/alternatives/213824/alterna-cx> |
| fr-BE | <https://fr.capterra.be/alternatives/213824/alterna-cx> |
| fr-CA | <https://fr.capterra.ca/alternatives/213824/alterna-cx> |
| fr-LU | <https://www.capterra.lu/alternatives/213824/alterna-cx> |
| it | <https://www.capterra.it/alternatives/213824/alterna-cx> |
| ja | <https://www.capterra.jp/alternatives/213824/alterna-cx> |
| nl | <https://www.capterra.nl/alternatives/213824/alterna-cx> |
| nl-BE | <https://www.capterra.be/alternatives/213824/alterna-cx> |
| pt | <https://www.capterra.com.br/alternatives/213824/alterna-cx> |
| pt-PT | <https://www.capterra.pt/alternatives/213824/alterna-cx> |

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