---
description: Tudo sobre Help Lightning: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Help Lightning - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Realidade Aumentada](/directory/30943/augmented-reality/software) > [Help Lightning](/software/200979/help-lightning) > [Alternativas ao Help Lightning](https://www.capterra.pt/alternatives/200979/help-lightning)

# Alternativas ao Help Lightning

Canonical: https://www.capterra.pt/alternatives/200979/help-lightning

> Explore the top alternatives to Help Lightning. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1781 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Help Lightning](https://www.capterra.pt/compare/102188/200979/liveagent/vs/help-lightning)
2. **Efficy CRM** — 4.0/5 (90 reviews) — O CRM Efficy se adapta às necessidades do cliente (e não o contrário). O CRM Efficy permite que você cresça e desenvolva sua atividade comercial.
   - [Ver perfil](https://www.capterra.pt/software/149894/efficy-crm)
   - [Compare vs Help Lightning](https://www.capterra.pt/compare/149894/200979/efficy-crm/vs/help-lightning)
3. **Slack** — 4.7/5 (24103 reviews) — Slack reúne toda a comunicação em um só lugar. É envio de mensagens, arquivamento e pesquisa em tempo real para equipes modernas.
   - [Ver perfil](https://www.capterra.pt/software/135003/slack)
   - [Compare vs Help Lightning](https://www.capterra.pt/compare/135003/200979/slack/vs/help-lightning)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Help Lightning](https://www.capterra.pt/compare/164283/200979/zendesk/vs/help-lightning)
5. **Bitrix24** — 4.2/5 (990 reviews) — Solução de alta qualidade projetada para vendas, colaboração, comunicação, redes sociais e gestão de fluxo de trabalho.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs Help Lightning](https://www.capterra.pt/compare/113540/200979/bitrix24/vs/help-lightning)
6. **Webex Suite** — 4.4/5 (7402 reviews) — Encontre-se com qualquer pessoa em qualquer desktop, navegador, dispositivo móvel ou de vídeo de qualquer lugar do mundo.
   - [Ver perfil](https://www.capterra.pt/software/733/webex)
   - [Compare vs Help Lightning](https://www.capterra.pt/compare/733/200979/webex/vs/help-lightning)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Help Lightning](https://www.capterra.pt/compare/169505/200979/zoho-desk/vs/help-lightning)
8. **Front** — 4.5/5 (286 reviews) — O Front é a primeira caixa de entrada compartilhada que ajuda as equipes a colaborar em todos os e-mails com mais transparência, responsabilidade e eficiência.
   - [Ver perfil](https://www.capterra.pt/software/132901/front)
   - [Compare vs Help Lightning](https://www.capterra.pt/compare/132901/200979/front/vs/help-lightning)
9. **Zight** — 4.6/5 (185 reviews) — O CloudApp alivia a frustração e as confusões da comunicação baseada em texto por meio da plataforma de comunicação visual inteligente.
   - [Ver perfil](https://www.capterra.pt/software/154298/cloudapp)
   - [Compare vs Help Lightning](https://www.capterra.pt/compare/154298/200979/cloudapp/vs/help-lightning)
10. **Helpshift** — 3.9/5 (29 reviews) — O Helpshift é a plataforma de atendimento ao cliente líder do setor para empresas B2C.
    - [Ver perfil](https://www.capterra.pt/software/150923/helpshift)
    - [Compare vs Help Lightning](https://www.capterra.pt/compare/150923/200979/helpshift/vs/help-lightning)
11. **Freshdesk** — 4.5/5 (3425 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
    - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
    - [Compare vs Help Lightning](https://www.capterra.pt/compare/124981/200979/freshdesk/vs/help-lightning)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Help Lightning](https://www.capterra.pt/compare/136189/200979/salesforce/vs/help-lightning)
13. **ScreenConnect** — 4.7/5 (1896 reviews) — O ConnectWise Control oferece a capacidade de exibir e controlar dispositivos de qualquer lugar em que haja conexão com a Internet.
    - [Ver perfil](https://www.capterra.pt/software/147830/ScreenConnect)
    - [Compare vs Help Lightning](https://www.capterra.pt/compare/147830/200979/ScreenConnect/vs/help-lightning)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
    - [Compare vs Help Lightning](https://www.capterra.pt/compare/21409/200979/genesys-cloud/vs/help-lightning)
15. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM é um conjunto completo de vendas, marketing e serviços, criado para permitir que pequenas e médias empresas vendam e comercializem como as Fortune 500.
    - [Ver perfil](https://www.capterra.pt/software/135148/agile-crm)
    - [Compare vs Help Lightning](https://www.capterra.pt/compare/135148/200979/agile-crm/vs/help-lightning)

## Categorias relacionadas

- [Software de Realidade Aumentada](https://www.capterra.pt/directory/30943/augmented-reality/software)
- [Ferramentas de Colaboração](https://www.capterra.pt/directory/15/collaboration/software)
- [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software)
- [Software de Lousa Interativa](https://www.capterra.pt/directory/31995/whiteboard/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/200979/help-lightning)
- [View Product Profile](https://www.capterra.pt/software/200979/help-lightning)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/200979/help-lightning> |
| de-AT | <https://www.capterra.at/alternatives/200979/help-lightning> |
| de-CH | <https://www.capterra.ch/alternatives/200979/help-lightning> |
| en | <https://www.capterra.com/p/200979/Help-Lightning/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200979/help-lightning> |
| en-AU | <https://www.capterra.com.au/alternatives/200979/help-lightning> |
| en-CA | <https://www.capterra.ca/alternatives/200979/help-lightning> |
| en-GB | <https://www.capterra.co.uk/alternatives/200979/help-lightning> |
| en-IE | <https://www.capterra.ie/alternatives/200979/help-lightning> |
| en-IL | <https://www.capterra.co.il/alternatives/200979/help-lightning> |
| en-IN | <https://www.capterra.in/alternatives/200979/help-lightning> |
| en-NZ | <https://www.capterra.co.nz/alternatives/200979/help-lightning> |
| en-SG | <https://www.capterra.com.sg/alternatives/200979/help-lightning> |
| en-ZA | <https://www.capterra.co.za/alternatives/200979/help-lightning> |
| es | <https://www.capterra.es/alternatives/200979/help-lightning> |
| es-AR | <https://www.capterra.com.ar/alternatives/200979/help-lightning> |
| es-CL | <https://www.capterra.cl/alternatives/200979/help-lightning> |
| es-CO | <https://www.capterra.co/alternatives/200979/help-lightning> |
| es-CR | <https://www.capterra.co.cr/alternatives/200979/help-lightning> |
| es-DO | <https://www.capterra.do/alternatives/200979/help-lightning> |
| es-EC | <https://www.capterra.ec/alternatives/200979/help-lightning> |
| es-MX | <https://www.capterra.mx/alternatives/200979/help-lightning> |
| es-PA | <https://www.capterra.com.pa/alternatives/200979/help-lightning> |
| es-PE | <https://www.capterra.pe/alternatives/200979/help-lightning> |
| fr | <https://www.capterra.fr/alternatives/200979/help-lightning> |
| fr-BE | <https://fr.capterra.be/alternatives/200979/help-lightning> |
| fr-CA | <https://fr.capterra.ca/alternatives/200979/help-lightning> |
| fr-LU | <https://www.capterra.lu/alternatives/200979/help-lightning> |
| it | <https://www.capterra.it/alternatives/200979/help-lightning> |
| ja | <https://www.capterra.jp/alternatives/200979/help-lightning> |
| nl | <https://www.capterra.nl/alternatives/200979/help-lightning> |
| nl-BE | <https://www.capterra.be/alternatives/200979/help-lightning> |
| pt | <https://www.capterra.com.br/alternatives/200979/help-lightning> |
| pt-PT | <https://www.capterra.pt/alternatives/200979/help-lightning> |
| sv | <https://www.capterra.se/alternatives/200979/help-lightning> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Help Lightning","description":"Encontre as melhores alternativas ao Help Lightning na Capterra Portugal. Compare preços, recursos, leia avaliações de usuários e encontre a ferramenta ideal para o seu negócio!","url":"https://www.capterra.pt/alternatives/200979/help-lightning","about":{"@id":"https://www.capterra.pt/alternatives/200979/help-lightning#software"},"breadcrumb":{"@id":"https://www.capterra.pt/alternatives/200979/help-lightning#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.pt/alternatives/200979/help-lightning#webpage","mainEntity":{"@id":"https://www.capterra.pt/alternatives/200979/help-lightning#software"},"publisher":{"@id":"https://www.capterra.pt/#organization"},"inLanguage":"pt-PT","isPartOf":{"@id":"https://www.capterra.pt/#website"}},{"name":"Help Lightning","url":"https://www.capterra.pt/software/200979/help-lightning","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/200979/help-lightning#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":10,"ratingValue":5.0},"offers":{"price":"75000","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Realidade Aumentada","position":2,"item":"/directory/30943/augmented-reality/software","@type":"ListItem"},{"name":"Help Lightning","position":3,"item":"/software/200979/help-lightning","@type":"ListItem"},{"name":"Alternativas ao Help Lightning","position":4,"item":"https://www.capterra.pt/alternatives/200979/help-lightning","@type":"ListItem"}],"@id":"https://www.capterra.pt/alternatives/200979/help-lightning#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"15 melhores alternativas ao Help Lightning - Capterra Portugal 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.pt/software/102188/liveagent","@type":"ListItem"},{"name":"Efficy CRM","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.capterra.pt/software/149894/efficy-crm","@type":"ListItem"},{"name":"Slack","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.pt/software/135003/slack","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.pt/software/164283/zendesk","@type":"ListItem"},{"name":"Bitrix24","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.pt/software/113540/bitrix24","@type":"ListItem"},{"name":"Webex Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.capterra.pt/software/733/webex","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.pt/software/169505/zoho-desk","@type":"ListItem"},{"name":"Front","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.pt/software/132901/front","@type":"ListItem"},{"name":"Zight","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/712bff43-24d1-4cb5-8e01-39b18f5992a2.png","url":"https://www.capterra.pt/software/154298/cloudapp","@type":"ListItem"},{"name":"Helpshift","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43f28c81-a6d8-4045-82ee-8eea702ece7a.png","url":"https://www.capterra.pt/software/150923/helpshift","@type":"ListItem"},{"name":"Freshdesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.pt/software/124981/freshdesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.pt/software/136189/salesforce","@type":"ListItem"},{"name":"ScreenConnect","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9e546da-675b-4ad7-b27a-7a01abf09846.png","url":"https://www.capterra.pt/software/147830/ScreenConnect","@type":"ListItem"},{"name":"Genesys Cloud CX","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.pt/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Agile CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.pt/software/135148/agile-crm","@type":"ListItem"}],"@id":"https://www.capterra.pt/alternatives/200979/help-lightning#itemlist","numberOfItems":15}
</script>