---
description: Tudo sobre ProProfs Help Desk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Help Desk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [Alternativas ao ProProfs Help Desk](https://www.capterra.pt/alternatives/200141/proprofs-help-desk)

# Alternativas ao ProProfs Help Desk

Canonical: https://www.capterra.pt/alternatives/200141/proprofs-help-desk

> Explore the top alternatives to ProProfs Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/102188/200141/liveagent/vs/proprofs-help-desk)
3. **Missive** — 4.9/5 (147 reviews) — E-mail colaborativo e bate-papo em grupo com tópicos para equipes produtivas. Um único aplicativo para toda a comunicação interna e externa.
   - [Ver perfil](https://www.capterra.pt/software/152884/missive)
   - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/152884/200141/missive/vs/proprofs-help-desk)
4. **Hiver** — 4.7/5 (146 reviews) — O Hiver ajuda a gerenciar o suporte ao cliente e as vendas diretamente no Gmail. O programa permite que as equipes colaborem sem esforço em caixas de entrada compartilhadas.
   - [Ver perfil](https://www.capterra.pt/software/142975/hiver)
   - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/142975/200141/hiver/vs/proprofs-help-desk)
5. **Front** — 4.5/5 (286 reviews) — O Front é a primeira caixa de entrada compartilhada que ajuda as equipes a colaborar em todos os e-mails com mais transparência, responsabilidade e eficiência.
   - [Ver perfil](https://www.capterra.pt/software/132901/front)
   - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/132901/200141/front/vs/proprofs-help-desk)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/169505/200141/zoho-desk/vs/proprofs-help-desk)
7. **Help Scout** — 4.6/5 (225 reviews) — O Help Scout é um suporte técnico baseado na Internet, projetado para uma ótima experiência do cliente.
   - [Ver perfil](https://www.capterra.pt/software/136909/help-scout)
   - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/136909/200141/help-scout/vs/proprofs-help-desk)
8. **EngageBay CRM** — 4.7/5 (907 reviews) — O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
   - [Ver perfil](https://www.capterra.pt/software/178819/engagebay-marketing)
   - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/178819/200141/engagebay-marketing/vs/proprofs-help-desk)
9. **JIRA Service Management** — 4.5/5 (763 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
10. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Mantenha a equipe organizada, crie soluções proativas para o cliente e mantenha o pulso na felicidade do cliente com o HubSpot Service Hub.
    - [Ver perfil](https://www.capterra.pt/software/182476/hubspot-service-hub)
    - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/182476/200141/hubspot-service-hub/vs/proprofs-help-desk)
11. **TeamSupport** — 4.5/5 (848 reviews) — Software de helpdesk desenvolvido para suporte ao cliente de business to business. Reduza custos e melhore a satisfação do cliente ao mesmo tempo.
    - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
    - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/87908/200141/teamsupport/vs/proprofs-help-desk)
12. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
    - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
    - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/164283/200141/zendesk/vs/proprofs-help-desk)
13. **Bitrix24** — 4.2/5 (984 reviews) — Solução de alta qualidade projetada para vendas, colaboração, comunicação, redes sociais e gestão de fluxo de trabalho.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/113540/200141/bitrix24/vs/proprofs-help-desk)
14. **TOPdesk** — 4.4/5 (110 reviews) — Software de gestão de serviços alinhado à Biblioteca de Infraestrutura de Tecnologia da Informação (ITIL na sigla em inglês), com um painel de principais indicadores de desempenho (KPI na sigla em inglês) que ajuda a monitorar a carga de trabalho de cada funcionário e delegar tarefas com eficiência.
    - [Ver perfil](https://www.capterra.pt/software/127562/topdesk)
    - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/127562/200141/topdesk/vs/proprofs-help-desk)
15. **Issuetrak** — 4.6/5 (205 reviews) — A Issuetrak ajuda a gerenciar tíquetes e solicitações do início à resolução. Flexível, personalizável e fácil de usar. Nuvem ou no local.
    - [Ver perfil](https://www.capterra.pt/software/16499/issuetrak)
    - [Compare vs ProProfs Help Desk](https://www.capterra.pt/compare/16499/200141/issuetrak/vs/proprofs-help-desk)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software)
- [Sistemas de Service Desk](https://www.capterra.pt/directory/31027/service-desk/software)
- [Sistemas de Monitoramento de Problemas](https://www.capterra.pt/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/200141/proprofs-help-desk)
- [View Product Profile](https://www.capterra.pt/software/200141/proprofs-help-desk)

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| de-CH | <https://www.capterra.ch/alternatives/200141/proprofs-help-desk> |
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| fr | <https://www.capterra.fr/alternatives/200141/proprofs-help-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/200141/proprofs-help-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/200141/proprofs-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/200141/proprofs-help-desk> |
| it | <https://www.capterra.it/alternatives/200141/proprofs-help-desk> |
| ja | <https://www.capterra.jp/alternatives/200141/proprofs-help-desk> |
| ko | <https://www.capterra.co.kr/alternatives/200141/proprofs-help-desk> |
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| pl | <https://www.capterra.pl/alternatives/200141/proprofs-help-desk> |
| pt | <https://www.capterra.com.br/alternatives/200141/proprofs-help-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/200141/proprofs-help-desk> |
| sv | <https://www.capterra.se/alternatives/200141/proprofs-help-desk> |

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