---
description: Tudo sobre ProProfs Knowledge Base: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Knowledge Base - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/30094/knowledge-management/software) > [ProProfs Knowledge Base](/software/200137/proprofs-knowledge-base) > [Alternativas ao ProProfs Knowledge Base](https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base)

# Alternativas ao ProProfs Knowledge Base

Canonical: https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base

> Explore the top alternatives to ProProfs Knowledge Base. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Acelere o processo de TI usando e criando uma base de conhecimento para o software de central de serviços.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/132997/200137/freshservice/vs/proprofs-knowledge-base)
2. **Freshdesk** — 4.5/5 (3425 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 60,000 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/124981/200137/freshdesk/vs/proprofs-knowledge-base)
3. **Document360** — 4.7/5 (291 reviews) — Gestão de conhecimento com IA para transferência de conhecimento contínua e silos de informações reduzidos.
   - [Ver perfil](https://www.capterra.pt/software/177031/document360)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/177031/200137/document360/vs/proprofs-knowledge-base)
4. **Yonyx** — 4.7/5 (258 reviews) — Guias interativos orientados por árvores de decisão, que se conectam à maioria dos sistemas de CRM e bases de conhecimento. Siga os processos de negócios de maneira interativa.
   - [Ver perfil](https://www.capterra.pt/software/130406/agi-self-service)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/130406/200137/agi-self-service/vs/proprofs-knowledge-base)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Comece gratuitamente com o LiveAgent e forneça excelente atendimento ao cliente com a solução definitiva de suporte técnico para empresas de todos os tamanhos.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/102188/200137/liveagent/vs/proprofs-knowledge-base)
6. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Uma plataforma de atendimento ao cliente que capacita todos os funcionários com ferramentas e dados unificados.
   - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/136189/200137/salesforce/vs/proprofs-knowledge-base)
7. **TeamSupport** — 4.5/5 (848 reviews) — Software de helpdesk desenvolvido para suporte ao cliente de business to business. Reduza custos e melhore a satisfação do cliente ao mesmo tempo.
   - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/87908/200137/teamsupport/vs/proprofs-knowledge-base)
8. **Bitrix24** — 4.2/5 (990 reviews) — O Bitrix24 é uma plataforma gratuita de gestão de conhecimento social e colaboração usada por mais de 15 milhões de empresas em todo o mundo.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/113540/200137/bitrix24/vs/proprofs-knowledge-base)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — O Zendesk Guide é uma base de conhecimento totalmente integrada ao software de suporte ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/164283/200137/zendesk/vs/proprofs-knowledge-base)
10. **LiveChat** — 4.6/5 (1723 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
    - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/62194/200137/livechat/vs/proprofs-knowledge-base)
11. **Universal Knowledge** — 4.6/5 (13 reviews) — Software de gestão de conhecimento pronto para uso flexível e configurável, usado para compartilhamento interno de conhecimento dos funcionários ou suporte ao cliente.
    - [Ver perfil](https://www.capterra.pt/software/39188/kps-knowledge-management-software)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/39188/200137/kps-knowledge-management-software/vs/proprofs-knowledge-base)
12. **Groove** — 4.5/5 (87 reviews) — Reduza o volume de suporte e aumente a satisfação com uma base de conhecimento com autoatendimento sem interrupção.
    - [Ver perfil](https://www.capterra.pt/software/143005/groove)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/143005/200137/groove/vs/proprofs-knowledge-base)
13. **Confluence** — 4.5/5 (3680 reviews) — O Confluence torna as informações acessíveis em toda a empresa. Capture, organize e compartilhe atualizações importantes para que todos se mantenham informados.
    - [Ver perfil](https://www.capterra.pt/software/136446/confluence)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/136446/200137/confluence/vs/proprofs-knowledge-base)
14. **BlueSpice** — 4.3/5 (27 reviews) — Distribuição empresarial do conhecido software da Wikipédia, o MediaWiki, que permite uma gestão ágil e otimizada do conhecimento.
    - [Ver perfil](https://www.capterra.pt/software/169097/bluespice-mediawiki)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/169097/200137/bluespice-mediawiki/vs/proprofs-knowledge-base)
15. **Deskpro** — 4.6/5 (38 reviews) — A plataforma de suporte técnico moderna para todo tipo de organização. Versão instalada no local ou hospedada na nuvem para auto-hospedagem.
    - [Ver perfil](https://www.capterra.pt/software/127288/deskpro)
    - [Compare vs ProProfs Knowledge Base](https://www.capterra.pt/compare/127288/200137/deskpro/vs/proprofs-knowledge-base)

## Categorias relacionadas

- [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)
- [Software de Base de Conhecimento](https://www.capterra.pt/directory/32454/knowledge-base/software)
- [Software de documentação de TI](https://www.capterra.pt/directory/33755/it-documentation/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base)
- [View Product Profile](https://www.capterra.pt/software/200137/proprofs-knowledge-base)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/200137/proprofs-knowledge-base> |
| de-AT | <https://www.capterra.at/alternatives/200137/proprofs-knowledge-base> |
| de-CH | <https://www.capterra.ch/alternatives/200137/proprofs-knowledge-base> |
| en | <https://www.capterra.com/p/138631/ProProfs-Knowledge-Base/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200137/proprofs-knowledge-base> |
| en-AU | <https://www.capterra.com.au/alternatives/200137/proprofs-knowledge-base> |
| en-CA | <https://www.capterra.ca/alternatives/200137/proprofs-knowledge-base> |
| en-GB | <https://www.capterra.co.uk/alternatives/200137/proprofs-knowledge-base> |
| en-IE | <https://www.capterra.ie/alternatives/200137/proprofs-knowledge-base> |
| en-IL | <https://www.capterra.co.il/alternatives/200137/proprofs-knowledge-base> |
| en-IN | <https://www.capterra.in/alternatives/200137/proprofs-knowledge-base> |
| en-NZ | <https://www.capterra.co.nz/alternatives/200137/proprofs-knowledge-base> |
| en-SG | <https://www.capterra.com.sg/alternatives/200137/proprofs-knowledge-base> |
| en-ZA | <https://www.capterra.co.za/alternatives/200137/proprofs-knowledge-base> |
| es | <https://www.capterra.es/alternatives/200137/proprofs-knowledge-base> |
| es-AR | <https://www.capterra.com.ar/alternatives/200137/proprofs-knowledge-base> |
| es-CL | <https://www.capterra.cl/alternatives/200137/proprofs-knowledge-base> |
| es-CO | <https://www.capterra.co/alternatives/200137/proprofs-knowledge-base> |
| es-CR | <https://www.capterra.co.cr/alternatives/200137/proprofs-knowledge-base> |
| es-DO | <https://www.capterra.do/alternatives/200137/proprofs-knowledge-base> |
| es-EC | <https://www.capterra.ec/alternatives/200137/proprofs-knowledge-base> |
| es-MX | <https://www.capterra.mx/alternatives/200137/proprofs-knowledge-base> |
| es-PA | <https://www.capterra.com.pa/alternatives/200137/proprofs-knowledge-base> |
| es-PE | <https://www.capterra.pe/alternatives/200137/proprofs-knowledge-base> |
| fr | <https://www.capterra.fr/alternatives/200137/proprofs-knowledge-base> |
| fr-BE | <https://fr.capterra.be/alternatives/200137/proprofs-knowledge-base> |
| fr-CA | <https://fr.capterra.ca/alternatives/200137/proprofs-knowledge-base> |
| fr-LU | <https://www.capterra.lu/alternatives/200137/proprofs-knowledge-base> |
| it | <https://www.capterra.it/alternatives/200137/proprofs-knowledge-base> |
| ja | <https://www.capterra.jp/alternatives/200137/proprofs-knowledge-base> |
| nl | <https://www.capterra.nl/alternatives/200137/proprofs-knowledge-base> |
| nl-BE | <https://www.capterra.be/alternatives/200137/proprofs-knowledge-base> |
| pt | <https://www.capterra.com.br/alternatives/200137/proprofs-knowledge-base> |
| pt-PT | <https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base> |
| sv | <https://www.capterra.se/alternatives/200137/proprofs-knowledge-base> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ProProfs Knowledge Base","description":"Encontre as melhores alternativas ao ProProfs Knowledge Base na Capterra Portugal. Compare preços, recursos, leia avaliações de usuários e encontre a ferramenta ideal para o seu negócio!","url":"https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base","about":{"@id":"https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base#software"},"breadcrumb":{"@id":"https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base#webpage","mainEntity":{"@id":"https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base#software"},"publisher":{"@id":"https://www.capterra.pt/#organization"},"inLanguage":"pt-PT","isPartOf":{"@id":"https://www.capterra.pt/#website"}},{"name":"ProProfs Knowledge Base","url":"https://www.capterra.pt/software/200137/proprofs-knowledge-base","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/200137/proprofs-knowledge-base#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":28,"ratingValue":4.7},"offers":{"price":"79","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de Gestão de Conhecimento","position":2,"item":"/directory/30094/knowledge-management/software","@type":"ListItem"},{"name":"ProProfs Knowledge Base","position":3,"item":"/software/200137/proprofs-knowledge-base","@type":"ListItem"},{"name":"Alternativas ao ProProfs Knowledge Base","position":4,"item":"https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base","@type":"ListItem"}],"@id":"https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"15 melhores alternativas ao ProProfs Knowledge Base - Capterra Portugal 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.pt/software/132997/freshservice","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.pt/software/124981/freshdesk","@type":"ListItem"},{"name":"Document360","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/77b19820-4aad-4900-9b31-63045d39b2d4.png","url":"https://www.capterra.pt/software/177031/document360","@type":"ListItem"},{"name":"Yonyx","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.pt/software/130406/agi-self-service","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.pt/software/102188/liveagent","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.pt/software/136189/salesforce","@type":"ListItem"},{"name":"TeamSupport","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.pt/software/87908/teamsupport","@type":"ListItem"},{"name":"Bitrix24","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.pt/software/113540/bitrix24","@type":"ListItem"},{"name":"Zendesk Suite","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.pt/software/164283/zendesk","@type":"ListItem"},{"name":"LiveChat","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.pt/software/62194/livechat","@type":"ListItem"},{"name":"Universal Knowledge","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01213b8a-835d-4d4a-85e6-e4e8f1a0fe27.png","url":"https://www.capterra.pt/software/39188/kps-knowledge-management-software","@type":"ListItem"},{"name":"Groove","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.capterra.pt/software/143005/groove","@type":"ListItem"},{"name":"Confluence","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.capterra.pt/software/136446/confluence","@type":"ListItem"},{"name":"BlueSpice","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01bb880-2b85-4a0f-9ce7-1811fc270a95.png","url":"https://www.capterra.pt/software/169097/bluespice-mediawiki","@type":"ListItem"},{"name":"Deskpro","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40fb1d36-18e6-4c51-8213-9bb9c73e9db5.png","url":"https://www.capterra.pt/software/127288/deskpro","@type":"ListItem"}],"@id":"https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base#itemlist","numberOfItems":15}
</script>