---
description: Tudo sobre Neotel Call Center Software: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Neotel Call Center Software - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Programas de Gravação de Ligações](/directory/30533/call-recording/software) > [Neotel Call Center Software](/software/197741/neotel) > [Alternativas ao Neotel Call Center Software](https://www.capterra.pt/alternatives/197741/neotel)

# Alternativas ao Neotel Call Center Software

Canonical: https://www.capterra.pt/alternatives/197741/neotel

> Explore the top alternatives to Neotel Call Center Software. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Convoso** — 4.5/5 (387 reviews) — O Convoso foi projetado para vendas externas. Os clientes que usam o Convoso tiveram um aumento de 300% nas taxas de contato e de 30% na receita.
   - [Ver perfil](https://www.capterra.pt/software/76768/cloud-predictive-dialer)
   - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/76768/197741/cloud-predictive-dialer/vs/neotel)
2. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Software de central de atendimento hospedado (de entrada e saída), com vários recursos e flexível, fácil de implantar, gerenciar e usar todos os dias.
   - [Ver perfil](https://www.capterra.pt/software/29589/callcenternow)
   - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/29589/197741/callcenternow/vs/neotel)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Comece gratuitamente com o LiveAgent e forneça excelente atendimento ao cliente com a solução definitiva de suporte técnico para empresas de todos os tamanhos.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/102188/197741/liveagent/vs/neotel)
4. **Nextiva** — 4.6/5 (916 reviews) — O Nextiva Chat permite aumentar a receita, fornecer serviços mais rápidos e impulsionar a eficiência. Interaja facilmente com clientes e clientes potenciais.
   - [Ver perfil](https://www.capterra.pt/software/175788/nextiva)
   - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/175788/197741/nextiva/vs/neotel)
5. **CallHippo** — 4.4/5 (680 reviews) — O CallHippo é um sistema de telefonia fácil de usar que oferece suporte de nível internacional. Pode ser configurado instantaneamente e oferece geração de relatórios avançada.
   - [Ver perfil](https://www.capterra.pt/software/159578/callhippo)
   - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/159578/197741/callhippo/vs/neotel)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/164283/197741/zendesk/vs/neotel)
7. **Amazon Connect** — 4.5/5 (93 reviews) — O Amazon Connect é um centro de contato omnicanal na nuvem.
   - [Ver perfil](https://www.capterra.pt/software/1017140/amazon-connect)
   - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/197741/1017140/neotel/vs/amazon-connect)
8. **Freshdesk** — 4.5/5 (3425 reviews) — O Freshdesk é uma solução moderna de atendimento ao cliente baseada em IA, com recursos empresariais, mas sem a complexidade típica das grandes empresas.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/124981/197741/freshdesk/vs/neotel)
9. **XCALLY** — 4.8/5 (130 reviews) — Pacote de atendimento ao cliente integrado ao Asterisk Open Source PBX. Solução multicanal para central de contato de entrada, saída e mista.
   - [Ver perfil](https://www.capterra.pt/software/136894/xcally)
   - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/136894/197741/xcally/vs/neotel)
10. **Aircall** — 4.2/5 (459 reviews) — O Aircall é o mais intuitivo sistema de telefonia e gravação de chamadas na nuvem. Experimente uma configuração fácil, sem hardware e dezenas de integrações de CRM.
    - [Ver perfil](https://www.capterra.pt/software/144486/aircall)
    - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/144486/197741/aircall/vs/neotel)
11. **Gladly** — 4.8/5 (139 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
    - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/156723/197741/gladly/vs/neotel)
12. **Webex Suite** — 4.4/5 (7402 reviews) — Encontre-se com qualquer pessoa em qualquer desktop, navegador, dispositivo móvel ou de vídeo de qualquer lugar do mundo.
    - [Ver perfil](https://www.capterra.pt/software/733/webex)
    - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/733/197741/webex/vs/neotel)
13. **uContact** — 4.5/5 (81 reviews) — Proporcione uma experiência personalizada ao cliente em cada interação, em todos os canais, com o uContact, a solução de Contact Center em nuvem omnichannel da net2phone.
    - [Ver perfil](https://www.capterra.pt/software/115213/ucontact)
    - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/115213/197741/ucontact/vs/neotel)
14. **Dialshree** — 4.7/5 (74 reviews) — Software de central de atendimento com recursos adicionais, como registrador de voz, VoIP, discador de saída, IPPBX e solução baseada em asteriscos.
    - [Ver perfil](https://www.capterra.pt/software/144944/dialshree)
    - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/144944/197741/dialshree/vs/neotel)
15. **3CX** — 4.4/5 (465 reviews) — O 3CX é um IP PBX de padrões abertos, incluindo videoconferência, bate-papo ao vivo e aplicativos móveis. Adequado para qualquer tipo de negócio ou setor.
    - [Ver perfil](https://www.capterra.pt/software/158704/3cx)
    - [Compare vs Neotel Call Center Software](https://www.capterra.pt/compare/158704/197741/3cx/vs/neotel)

## Categorias relacionadas

- [Programas de Gravação de Ligações](https://www.capterra.pt/directory/30533/call-recording/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/197741/neotel)
- [View Product Profile](https://www.capterra.pt/software/197741/neotel)

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