---
description: Tudo sobre CommBox: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CommBox - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [CommBox](/software/194615/commbox-platform) > [Alternativas ao CommBox](https://www.capterra.pt/alternatives/194615/commbox-platform)

# Alternativas ao CommBox

Canonical: https://www.capterra.pt/alternatives/194615/commbox-platform

> Explore the top alternatives to CommBox. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Crie uma comunidade de clientes, aumente a satisfação do cliente e tenha sucesso.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs CommBox](https://www.capterra.pt/compare/102188/194615/liveagent/vs/commbox-platform)
2. **Gladly** — 4.8/5 (140 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
   - [Compare vs CommBox](https://www.capterra.pt/compare/156723/194615/gladly/vs/commbox-platform)
3. **Genesys Cloud CX** — 4.3/5 (269 reviews) — O Genesys Cloud CX simplifica o relacionamento com o cliente. Conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o engajamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs CommBox](https://www.capterra.pt/compare/21409/194615/genesys-cloud/vs/commbox-platform)
4. **Sprinklr** — 4.2/5 (94 reviews) — O Sprinklr é uma plataforma de software empresarial criada para gerenciar as experiências dos clientes em escala.
   - [Ver perfil](https://www.capterra.pt/software/131274/sprinklr-platform)
   - [Compare vs CommBox](https://www.capterra.pt/compare/131274/194615/sprinklr-platform/vs/commbox-platform)
5. **Kustomer** — 4.7/5 (80 reviews) — Kustomer é a plataforma omnicanal de gestão de clientes focada em oferecer experiências excepcionais, não em resolver tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/158128/kustomer)
   - [Compare vs CommBox](https://www.capterra.pt/compare/158128/194615/kustomer/vs/commbox-platform)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Aumente o poder da sua equipe de call center com uma plataforma que mantém toda a comunicação com os clientes em um só lugar.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs CommBox](https://www.capterra.pt/compare/164283/194615/zendesk/vs/commbox-platform)
7. **Quiq** — 4.5/5 (37 reviews) — O Quiq vende soluções de mensagens e bate-papo ao vivo para ajudar empresas e consumidores no envolvimento em canais digitais.
   - [Ver perfil](https://www.capterra.pt/software/166780/quiq-messaging)
   - [Compare vs CommBox](https://www.capterra.pt/compare/166780/194615/quiq-messaging/vs/commbox-platform)
8. **UJET** — 4.6/5 (140 reviews) — A UJET é uma empresa moderna de software para central de contato na nuvem, com inovação líder em suporte ao cliente por Internet, telefone e aplicativos móveis.
   - [Ver perfil](https://www.capterra.pt/software/164070/ujet)
   - [Compare vs CommBox](https://www.capterra.pt/compare/164070/194615/ujet/vs/commbox-platform)
9. **Bitrix24** — 4.2/5 (1005 reviews) — O Bitrix24 é um dos principais softwares de call center e CRM. Mais de 15 milhões de empresas usam a plataforma todos os dias.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs CommBox](https://www.capterra.pt/compare/113540/194615/bitrix24/vs/commbox-platform)
10. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
    - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
    - [Compare vs CommBox](https://www.capterra.pt/compare/144040/194615/tidio-chat/vs/commbox-platform)
11. **Zoho Desk** — 4.5/5 (2216 reviews) — O Zoho Desk pode ajudar as empresas a gerenciar a comunicação com o cliente por telefone, e-mail, bate-papo ao vivo, SMS, mídias sociais e mais.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs CommBox](https://www.capterra.pt/compare/169505/194615/zoho-desk/vs/commbox-platform)
12. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — O Service Cloud 360 é uma plataforma de atendimento ao cliente que capacita as empresas a promover uma interação contínua com todo o cliente.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs CommBox](https://www.capterra.pt/compare/136189/194615/salesforce/vs/commbox-platform)
13. **Lime Connect** — 4.6/5 (649 reviews) — Bate-papo ao vivo para suporte pela Internet, celular e mensagem. Ajude os clientes quando for importante, onde for importante.
    - [Ver perfil](https://www.capterra.pt/software/131558/userlike-live-chat)
    - [Compare vs CommBox](https://www.capterra.pt/compare/131558/194615/userlike-live-chat/vs/commbox-platform)

## Categorias relacionadas

- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/194615/commbox-platform)
- [View Product Profile](https://www.capterra.pt/software/194615/commbox-platform)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/194615/commbox-platform> |
| de-AT | <https://www.capterra.at/alternatives/194615/commbox-platform> |
| de-CH | <https://www.capterra.ch/alternatives/194615/commbox-platform> |
| en | <https://www.capterra.com/p/194615/CommBox-Platform/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/194615/commbox-platform> |
| en-AU | <https://www.capterra.com.au/alternatives/194615/commbox-platform> |
| en-CA | <https://www.capterra.ca/alternatives/194615/commbox-platform> |
| en-GB | <https://www.capterra.co.uk/alternatives/194615/commbox-platform> |
| en-IE | <https://www.capterra.ie/alternatives/194615/commbox-platform> |
| en-IL | <https://www.capterra.co.il/alternatives/194615/commbox-platform> |
| en-IN | <https://www.capterra.in/alternatives/194615/commbox-platform> |
| en-NZ | <https://www.capterra.co.nz/alternatives/194615/commbox-platform> |
| en-SG | <https://www.capterra.com.sg/alternatives/194615/commbox-platform> |
| en-ZA | <https://www.capterra.co.za/alternatives/194615/commbox-platform> |
| es | <https://www.capterra.es/alternatives/194615/commbox-platform> |
| es-AR | <https://www.capterra.com.ar/alternatives/194615/commbox-platform> |
| es-CL | <https://www.capterra.cl/alternatives/194615/commbox-platform> |
| es-CO | <https://www.capterra.co/alternatives/194615/commbox-platform> |
| es-CR | <https://www.capterra.co.cr/alternatives/194615/commbox-platform> |
| es-DO | <https://www.capterra.do/alternatives/194615/commbox-platform> |
| es-EC | <https://www.capterra.ec/alternatives/194615/commbox-platform> |
| es-MX | <https://www.capterra.mx/alternatives/194615/commbox-platform> |
| es-PA | <https://www.capterra.com.pa/alternatives/194615/commbox-platform> |
| es-PE | <https://www.capterra.pe/alternatives/194615/commbox-platform> |
| fi | <https://www.capterra.fi/alternatives/194615/commbox-platform> |
| fr | <https://www.capterra.fr/alternatives/194615/commbox-platform> |
| fr-BE | <https://fr.capterra.be/alternatives/194615/commbox-platform> |
| fr-CA | <https://fr.capterra.ca/alternatives/194615/commbox-platform> |
| fr-LU | <https://www.capterra.lu/alternatives/194615/commbox-platform> |
| it | <https://www.capterra.it/alternatives/194615/commbox-platform> |
| nb | <https://www.capterra.no/alternatives/194615/commbox-platform> |
| nl | <https://www.capterra.nl/alternatives/194615/commbox-platform> |
| nl-BE | <https://www.capterra.be/alternatives/194615/commbox-platform> |
| pl | <https://www.capterra.pl/alternatives/194615/commbox-platform> |
| pt | <https://www.capterra.com.br/alternatives/194615/commbox-platform> |
| pt-PT | <https://www.capterra.pt/alternatives/194615/commbox-platform> |
| sv | <https://www.capterra.se/alternatives/194615/commbox-platform> |
| tr | <https://www.capterra.web.tr/alternatives/194615/commbox-platform> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CommBox","description":"Encontre as melhores alternativas ao CommBox na Capterra Portugal. Compare preços, recursos, leia avaliações de usuários e encontre a ferramenta ideal para o seu negócio!","url":"https://www.capterra.pt/alternatives/194615/commbox-platform","about":{"@id":"https://www.capterra.pt/alternatives/194615/commbox-platform#software"},"breadcrumb":{"@id":"https://www.capterra.pt/alternatives/194615/commbox-platform#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.pt/alternatives/194615/commbox-platform#webpage","isPartOf":{"@id":"https://www.capterra.pt/#website"},"mainEntity":{"@id":"https://www.capterra.pt/alternatives/194615/commbox-platform#software"},"inLanguage":"pt-PT","publisher":{"@id":"https://www.capterra.pt/#organization"}},{"name":"CommBox","url":"https://www.capterra.pt/software/194615/commbox-platform","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/194615/commbox-platform#software","publisher":{"@id":"https://www.capterra.pt/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"199","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.pt/alternatives/194615/commbox-platform#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de Call Center","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"CommBox","position":3,"item":"/software/194615/commbox-platform","@type":"ListItem"},{"name":"Alternativas ao CommBox","position":4,"item":"https://www.capterra.pt/alternatives/194615/commbox-platform","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"15 melhores alternativas ao CommBox - Capterra Portugal 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.pt/alternatives/194615/commbox-platform#itemlist","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.pt/software/102188/liveagent","@type":"ListItem"},{"name":"Gladly","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.pt/software/156723/gladly","@type":"ListItem"},{"name":"Genesys Cloud CX","position":3,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.capterra.pt/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Sprinklr","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.capterra.pt/software/131274/sprinklr-platform","@type":"ListItem"},{"name":"Kustomer","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.capterra.pt/software/158128/kustomer","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.pt/software/164283/zendesk","@type":"ListItem"},{"name":"Quiq","position":7,"image":"https://images.g2crowd.com/uploads/product/image/4a85133c05032184d64f808e74fd8935/quiq.png","url":"https://www.capterra.pt/software/166780/quiq-messaging","@type":"ListItem"},{"name":"UJET","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.capterra.pt/software/164070/ujet","@type":"ListItem"},{"name":"Bitrix24","position":9,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.pt/software/113540/bitrix24","@type":"ListItem"},{"name":"Tidio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.pt/software/144040/tidio-chat","@type":"ListItem"},{"name":"Zoho Desk","position":11,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.pt/software/169505/zoho-desk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.pt/software/136189/salesforce","@type":"ListItem"},{"name":"Lime Connect","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.pt/software/131558/userlike-live-chat","@type":"ListItem"}],"numberOfItems":13}
</script>