---
description: Tudo sobre Astrea Case Merge: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Astrea Case Merge - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Astrea Case Merge](/software/187021/astrea-case-merge) > [Alternativas ao Astrea Case Merge](https://www.capterra.pt/alternatives/187021/astrea-case-merge)

# Alternativas ao Astrea Case Merge

Canonical: https://www.capterra.pt/alternatives/187021/astrea-case-merge

> Explore the top alternatives to Astrea Case Merge. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/124981/187021/freshdesk/vs/astrea-case-merge)
2. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Impulsione o crescimento com o Sales Cloud 360, uma solução de vendas que impulsiona a produtividade dos representantes em uma plataforma de CRM.
   - [Ver perfil](https://www.capterra.pt/software/61368/salesforce)
   - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/61368/187021/salesforce/vs/astrea-case-merge)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk é o software de suporte de atendimento ao cliente completo que oferece uma experiência excepcional.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/164283/187021/zendesk/vs/astrea-case-merge)
4. **LiveChat** — 4.6/5 (1723 reviews) — O LiveChat permite que você tenha conversas em tempo real com os clientes enquanto eles estiverem no site.
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/62194/187021/livechat/vs/astrea-case-merge)
5. **LiveAgent** — 4.7/5 (1781 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Excelente atendimento ao cliente começa com o melhor software de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/102188/187021/liveagent/vs/astrea-case-merge)
6. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/187021/202528/astrea-case-merge/vs/milvus)
7. **HelpDesk** — 4.6/5 (180 reviews) — O HelpDesk é um sistema de emissão de tíquetes online desenvolvido para simplificar o trabalho das equipes. Forneça um suporte ao cliente excepcional. Sem esforço.
   - [Ver perfil](https://www.capterra.pt/software/185973/helpdesk)
   - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/185973/187021/helpdesk/vs/astrea-case-merge)
8. **Zoho Assist** — 4.7/5 (1406 reviews) — O Zoho Assist fornece uma interface de usuário simples e direta para conectar-se a computadores remotos em qualquer lugar do mundo.
   - [Ver perfil](https://www.capterra.pt/software/181775/zoho-assist)
   - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/181775/187021/zoho-assist/vs/astrea-case-merge)
9. **Superchat** — 4.8/5 (282 reviews) — O Superchat oferece às empresas uma maneira fácil de se comunicar com os clientes e criar experiências exclusivas para eles.
   - [Ver perfil](https://www.capterra.pt/software/210968/superchat)
   - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/187021/210968/astrea-case-merge/vs/superchat)
10. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
    - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
    - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/144040/187021/tidio-chat/vs/astrea-case-merge)
11. **Intercom** — 4.5/5 (1133 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
    - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
    - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/134347/187021/intercom/vs/astrea-case-merge)
12. **Dynamics 365** — 4.4/5 (5822 reviews) — Solução integrada de gestão empresarial que automatiza os processos financeiro, de relacionamento com o cliente e da cadeia de fornecimento.
    - [Ver perfil](https://www.capterra.pt/software/157279/dynamics-365)
    - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/157279/187021/dynamics-365/vs/astrea-case-merge)
13. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/169505/187021/zoho-desk/vs/astrea-case-merge)
14. **Gladly** — 4.8/5 (139 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
    - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/156723/187021/gladly/vs/astrea-case-merge)
15. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Uma plataforma de atendimento ao cliente que capacita todos os funcionários de serviço com ferramentas e dados unificados.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Astrea Case Merge](https://www.capterra.pt/compare/136189/187021/salesforce/vs/astrea-case-merge)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/187021/astrea-case-merge)
- [View Product Profile](https://www.capterra.pt/software/187021/astrea-case-merge)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/187021/astrea-case-merge> |
| de-AT | <https://www.capterra.at/alternatives/187021/astrea-case-merge> |
| de-CH | <https://www.capterra.ch/alternatives/187021/astrea-case-merge> |
| en | <https://www.capterra.com/p/187021/Astrea-Case-Merge/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/187021/astrea-case-merge> |
| en-AU | <https://www.capterra.com.au/alternatives/187021/astrea-case-merge> |
| en-CA | <https://www.capterra.ca/alternatives/187021/astrea-case-merge> |
| en-GB | <https://www.capterra.co.uk/alternatives/187021/astrea-case-merge> |
| en-IE | <https://www.capterra.ie/alternatives/187021/astrea-case-merge> |
| en-IL | <https://www.capterra.co.il/alternatives/187021/astrea-case-merge> |
| en-IN | <https://www.capterra.in/alternatives/187021/astrea-case-merge> |
| en-NZ | <https://www.capterra.co.nz/alternatives/187021/astrea-case-merge> |
| en-SG | <https://www.capterra.com.sg/alternatives/187021/astrea-case-merge> |
| en-ZA | <https://www.capterra.co.za/alternatives/187021/astrea-case-merge> |
| es | <https://www.capterra.es/alternatives/187021/astrea-case-merge> |
| es-AR | <https://www.capterra.com.ar/alternatives/187021/astrea-case-merge> |
| es-CL | <https://www.capterra.cl/alternatives/187021/astrea-case-merge> |
| es-CO | <https://www.capterra.co/alternatives/187021/astrea-case-merge> |
| es-CR | <https://www.capterra.co.cr/alternatives/187021/astrea-case-merge> |
| es-DO | <https://www.capterra.do/alternatives/187021/astrea-case-merge> |
| es-EC | <https://www.capterra.ec/alternatives/187021/astrea-case-merge> |
| es-MX | <https://www.capterra.mx/alternatives/187021/astrea-case-merge> |
| es-PA | <https://www.capterra.com.pa/alternatives/187021/astrea-case-merge> |
| es-PE | <https://www.capterra.pe/alternatives/187021/astrea-case-merge> |
| fr | <https://www.capterra.fr/alternatives/187021/astrea-case-merge> |
| fr-BE | <https://fr.capterra.be/alternatives/187021/astrea-case-merge> |
| fr-CA | <https://fr.capterra.ca/alternatives/187021/astrea-case-merge> |
| fr-LU | <https://www.capterra.lu/alternatives/187021/astrea-case-merge> |
| it | <https://www.capterra.it/alternatives/187021/astrea-case-merge> |
| pt | <https://www.capterra.com.br/alternatives/187021/astrea-case-merge> |
| pt-PT | <https://www.capterra.pt/alternatives/187021/astrea-case-merge> |

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