---
description: Tudo sobre HelpShelf: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpShelf - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [HelpShelf](/software/182929/helpshelf) > [Alternativas ao HelpShelf](https://www.capterra.pt/alternatives/182929/helpshelf)

# Alternativas ao HelpShelf

Canonical: https://www.capterra.pt/alternatives/182929/helpshelf

> Explore the top alternatives to HelpShelf. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs HelpShelf](https://www.capterra.pt/compare/124981/182929/freshdesk/vs/helpshelf)
2. **Slack** — 4.7/5 (24219 reviews) — Tenha uma central digital de atendimento ao cliente. Ofereça experiências diferenciadas aos clientes com o Slack.
   - [Ver perfil](https://www.capterra.pt/software/135003/slack)
   - [Compare vs HelpShelf](https://www.capterra.pt/compare/135003/182929/slack/vs/helpshelf)
3. **Freshservice** — 4.6/5 (803 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs HelpShelf](https://www.capterra.pt/compare/132997/182929/freshservice/vs/helpshelf)
4. **LiveAgent** — 4.7/5 (1789 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Excelente atendimento ao cliente começa com o melhor software de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs HelpShelf](https://www.capterra.pt/compare/102188/182929/liveagent/vs/helpshelf)
5. **Birdeye** — 4.7/5 (707 reviews) — Plataforma abrangente de experiência do cliente para ser encontrado por meio de avaliações, escolhido por meio de mensagens de texto e ser a empresa referência com
   - [Ver perfil](https://www.capterra.pt/software/152997/birdeye)
   - [Compare vs HelpShelf](https://www.capterra.pt/compare/152997/182929/birdeye/vs/helpshelf)
6. **JIRA Service Management** — 4.5/5 (779 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs HelpShelf](https://www.capterra.pt/compare/138769/182929/jira-service-management/vs/helpshelf)
7. **Wix** — 4.4/5 (10793 reviews) — Crie, gerencie e cresça a presença online do seu negócio, blog, loja e muito mais com a plataforma intuitiva de criação de sites do Wix.
   - [Ver perfil](https://www.capterra.pt/software/169007/wix)
   - [Compare vs HelpShelf](https://www.capterra.pt/compare/169007/182929/wix/vs/helpshelf)
8. **EngageBay CRM** — 4.6/5 (912 reviews) — O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
   - [Ver perfil](https://www.capterra.pt/software/178819/engagebay-marketing)
   - [Compare vs HelpShelf](https://www.capterra.pt/compare/178819/182929/engagebay-marketing/vs/helpshelf)
9. **HelpDesk** — 4.6/5 (183 reviews) — O HelpDesk é um sistema de emissão de tíquetes online desenvolvido para simplificar o trabalho das equipes. Forneça um suporte ao cliente excepcional. Sem esforço.
   - [Ver perfil](https://www.capterra.pt/software/185973/helpdesk)
   - [Compare vs HelpShelf](https://www.capterra.pt/compare/182929/185973/helpshelf/vs/helpdesk)
10. **LiveChat** — 4.6/5 (1728 reviews) — O LiveChat permite que você tenha conversas em tempo real com os clientes enquanto eles estiverem no site.
    - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
    - [Compare vs HelpShelf](https://www.capterra.pt/compare/62194/182929/livechat/vs/helpshelf)
11. **SysAid** — 4.5/5 (523 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
    - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
    - [Compare vs HelpShelf](https://www.capterra.pt/compare/107225/182929/sysaid/vs/helpshelf)
12. **Aircall** — 4.2/5 (466 reviews) — O Aircall é o mais intuitivo sistema telefônico baseado na nuvem. Experimente uma configuração fácil, sem hardware e dezenas de integrações de CRM.
    - [Ver perfil](https://www.capterra.pt/software/144486/aircall)
    - [Compare vs HelpShelf](https://www.capterra.pt/compare/144486/182929/aircall/vs/helpshelf)
13. **ScreenConnect** — 4.7/5 (1903 reviews) — O ConnectWise Control oferece a capacidade de exibir e controlar dispositivos de qualquer lugar em que haja conexão com a Internet.
    - [Ver perfil](https://www.capterra.pt/software/147830/ScreenConnect)
    - [Compare vs HelpShelf](https://www.capterra.pt/compare/147830/182929/ScreenConnect/vs/helpshelf)
14. **Freshchat** — 4.2/5 (173 reviews) — O Freshchat é um software moderno de mensagens para equipes de relacionamento com o cliente conversarem com clientes atuais e em potencial em todos os canais.
    - [Ver perfil](https://www.capterra.pt/software/158117/freshchat)
    - [Compare vs HelpShelf](https://www.capterra.pt/compare/158117/182929/freshchat/vs/helpshelf)
15. **Lucky Orange** — 4.7/5 (268 reviews) — Veja como os visitantes realmente usam seu site com mapas de calor dinâmicos, gravações de visitantes, análise de formulários, bate-papo ao vivo, enquetes e muito mais.
    - [Ver perfil](https://www.capterra.pt/software/150695/lucky-orange)
    - [Compare vs HelpShelf](https://www.capterra.pt/compare/150695/182929/lucky-orange/vs/helpshelf)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/182929/helpshelf)
- [View Product Profile](https://www.capterra.pt/software/182929/helpshelf)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/182929/helpshelf> |
| de-AT | <https://www.capterra.at/alternatives/182929/helpshelf> |
| de-CH | <https://www.capterra.ch/alternatives/182929/helpshelf> |
| en | <https://www.capterra.com/p/182929/HelpShelf/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/182929/helpshelf> |
| en-AU | <https://www.capterra.com.au/alternatives/182929/helpshelf> |
| en-CA | <https://www.capterra.ca/alternatives/182929/helpshelf> |
| en-GB | <https://www.capterra.co.uk/alternatives/182929/helpshelf> |
| en-IE | <https://www.capterra.ie/alternatives/182929/helpshelf> |
| en-IL | <https://www.capterra.co.il/alternatives/182929/helpshelf> |
| en-IN | <https://www.capterra.in/alternatives/182929/helpshelf> |
| en-NZ | <https://www.capterra.co.nz/alternatives/182929/helpshelf> |
| en-SG | <https://www.capterra.com.sg/alternatives/182929/helpshelf> |
| en-ZA | <https://www.capterra.co.za/alternatives/182929/helpshelf> |
| es | <https://www.capterra.es/alternatives/182929/helpshelf> |
| es-AR | <https://www.capterra.com.ar/alternatives/182929/helpshelf> |
| es-CL | <https://www.capterra.cl/alternatives/182929/helpshelf> |
| es-CO | <https://www.capterra.co/alternatives/182929/helpshelf> |
| es-CR | <https://www.capterra.co.cr/alternatives/182929/helpshelf> |
| es-DO | <https://www.capterra.do/alternatives/182929/helpshelf> |
| es-EC | <https://www.capterra.ec/alternatives/182929/helpshelf> |
| es-MX | <https://www.capterra.mx/alternatives/182929/helpshelf> |
| es-PA | <https://www.capterra.com.pa/alternatives/182929/helpshelf> |
| es-PE | <https://www.capterra.pe/alternatives/182929/helpshelf> |
| fr | <https://www.capterra.fr/alternatives/182929/helpshelf> |
| fr-BE | <https://fr.capterra.be/alternatives/182929/helpshelf> |
| fr-CA | <https://fr.capterra.ca/alternatives/182929/helpshelf> |
| fr-LU | <https://www.capterra.lu/alternatives/182929/helpshelf> |
| it | <https://www.capterra.it/alternatives/182929/helpshelf> |
| nl | <https://www.capterra.nl/alternatives/182929/helpshelf> |
| nl-BE | <https://www.capterra.be/alternatives/182929/helpshelf> |
| pt | <https://www.capterra.com.br/alternatives/182929/helpshelf> |
| pt-PT | <https://www.capterra.pt/alternatives/182929/helpshelf> |

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