---
description: Tudo sobre Snaps: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Snaps - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Marketing Conversacional](/directory/31562/conversational-marketing-platform/software) > [Snaps](/software/179928/snaps) > [Alternativas ao Snaps](https://www.capterra.pt/alternatives/179928/snaps)

# Alternativas ao Snaps

Canonical: https://www.capterra.pt/alternatives/179928/snaps

> Explore the top alternatives to Snaps. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de marketing de conversação que permite oferecer excelente suporte ao cliente e gerar vendas imediatamente.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Snaps](https://www.capterra.pt/compare/144040/179928/tidio-chat/vs/snaps)
2. **LiveAgent** — 4.7/5 (1787 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Snaps](https://www.capterra.pt/compare/102188/179928/liveagent/vs/snaps)
3. **Birdeye** — 4.7/5 (705 reviews) — A plataforma de mensagens para aprimorar a experiência do cliente e interagir com clientes potenciais e existentes em todos os canais, por meio de conversas.
   - [Ver perfil](https://www.capterra.pt/software/152997/birdeye)
   - [Compare vs Snaps](https://www.capterra.pt/compare/152997/179928/birdeye/vs/snaps)
4. **Exceed.ai** — 4.8/5 (13 reviews) — Assistente de IA que trabalha junto com a equipe para assegurar que cada cliente potencial seja acompanhado, qualificado e conservado, bem como agenda reuniões qualificadas.
   - [Ver perfil](https://www.capterra.pt/software/176408/exceed-ai)
   - [Compare vs Snaps](https://www.capterra.pt/compare/176408/179928/exceed-ai/vs/snaps)
5. **Quiq** — 4.5/5 (37 reviews) — O Quiq vende soluções de mensagens e bate-papo ao vivo para ajudar empresas e consumidores no envolvimento em canais digitais.
   - [Ver perfil](https://www.capterra.pt/software/166780/quiq-messaging)
   - [Compare vs Snaps](https://www.capterra.pt/compare/166780/179928/quiq-messaging/vs/snaps)
6. **Inbenta** — 4.7/5 (13 reviews) — Ofereça aos clientes e funcionários as respostas mais relevantes em tempo real, usando automação inteligente sem código e IA conversacional.
   - [Ver perfil](https://www.capterra.pt/software/158902/inbenta)
   - [Compare vs Snaps](https://www.capterra.pt/compare/158902/179928/inbenta/vs/snaps)
7. **Moveo.AI** — 5.0/5 (9 reviews) — O Môveo AI é uma plataforma de IA conversacional que aprende com seus dados e permite implantar e gerenciar agentes virtuais de IA.
   - [Ver perfil](https://www.capterra.pt/software/1035057/mveoai)
   - [Compare vs Snaps](https://www.capterra.pt/compare/179928/1035057/snaps/vs/mveoai)
8. **Freshdesk Omni** — 3.6/5 (5 reviews) — O Freshworks Customer Service Suite é uma solução omnichannel com IA que combina recursos de suporte de conversação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/1052970/Freshdesk-Omni)
   - [Compare vs Snaps](https://www.capterra.pt/compare/179928/1052970/snaps/vs/Freshdesk-Omni)
9. **Genesys Cloud CX** — 4.3/5 (268 reviews) — O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs Snaps](https://www.capterra.pt/compare/21409/179928/genesys-cloud/vs/snaps)
10. **Lime Connect** — 4.6/5 (648 reviews) — Bate-papo ao vivo para suporte pela Internet, celular e mensagem. Ajude os clientes quando for importante, onde for importante.
    - [Ver perfil](https://www.capterra.pt/software/131558/userlike-live-chat)
    - [Compare vs Snaps](https://www.capterra.pt/compare/131558/179928/userlike-live-chat/vs/snaps)
11. **Zenvia Customer Cloud** — 4.1/5 (359 reviews) — Simplifique a comunicação, via WhatsApp, entre clientes e sua equipe
    - [Ver perfil](https://www.capterra.pt/software/201739/zenvia-conversion)
    - [Compare vs Snaps](https://www.capterra.pt/compare/179928/201739/snaps/vs/zenvia-conversion)
12. **SmatBot** — 4.6/5 (74 reviews) — O SmatBot, um bot inteligente, acelera a geração de leads com maior envolvimento, convertendo-os diretamente em leads qualificados pelo marketing (MQLs na sigla em inglês).
    - [Ver perfil](https://www.capterra.pt/software/181581/smatbot-)
    - [Compare vs Snaps](https://www.capterra.pt/compare/179928/181581/snaps/vs/smatbot-)
13. **Capacity** — 4.5/5 (14 reviews) — O Capacity é uma plataforma de automação de suporte nativa de IA segura para ajudar o usuário e sua equipe a economizar tempo e trabalhar de maneira mais inteligente.
    - [Ver perfil](https://www.capterra.pt/software/192480/capacity)
    - [Compare vs Snaps](https://www.capterra.pt/compare/179928/192480/snaps/vs/capacity)

## Categorias relacionadas

- [Software de Marketing Conversacional](https://www.capterra.pt/directory/31562/conversational-marketing-platform/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software)
- [Software de Inteligência Artificial](https://www.capterra.pt/directory/30938/artificial-intelligence/software)
- [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/179928/snaps)
- [View Product Profile](https://www.capterra.pt/software/179928/snaps)

## This page is available in the following languages

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| de | <https://www.capterra.com.de/alternatives/179928/snaps> |
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| de-CH | <https://www.capterra.ch/alternatives/179928/snaps> |
| en | <https://www.capterra.com/p/179928/Snaps/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/179928/snaps> |
| en-AU | <https://www.capterra.com.au/alternatives/179928/snaps> |
| en-CA | <https://www.capterra.ca/alternatives/179928/snaps> |
| en-GB | <https://www.capterra.co.uk/alternatives/179928/snaps> |
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| en-NZ | <https://www.capterra.co.nz/alternatives/179928/snaps> |
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| es | <https://www.capterra.es/alternatives/179928/snaps> |
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| es-CL | <https://www.capterra.cl/alternatives/179928/snaps> |
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| es-CR | <https://www.capterra.co.cr/alternatives/179928/snaps> |
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| es-PA | <https://www.capterra.com.pa/alternatives/179928/snaps> |
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| fr | <https://www.capterra.fr/alternatives/179928/snaps> |
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| it | <https://www.capterra.it/alternatives/179928/snaps> |
| nl | <https://www.capterra.nl/alternatives/179928/snaps> |
| nl-BE | <https://www.capterra.be/alternatives/179928/snaps> |
| pt | <https://www.capterra.com.br/alternatives/179928/snaps> |
| pt-PT | <https://www.capterra.pt/alternatives/179928/snaps> |
| sv | <https://www.capterra.se/alternatives/179928/snaps> |

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