---
description: Tudo sobre Desk Manager: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Desk Manager - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [Desk Manager](/software/173025/help-desk-software) > [Alternativas ao Desk Manager](https://www.capterra.pt/alternatives/173025/help-desk-software)

# Alternativas ao Desk Manager

Canonical: https://www.capterra.pt/alternatives/173025/help-desk-software

> Explore the top alternatives to Desk Manager. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3409 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Desk Manager](https://www.capterra.pt/compare/124981/173025/freshdesk/vs/help-desk-software)
2. **Freshservice** — 4.5/5 (685 reviews) — (Help desk gamificado + gestão de ativos) - as complicações = Freshservice. Além disso, a central de serviços também está pronta para ITIL\!
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs Desk Manager](https://www.capterra.pt/compare/132997/173025/freshservice/vs/help-desk-software)
3. **Mint Service Desk** — 4.8/5 (22 reviews) — Central de serviços extremamente flexível e plataforma de gestão de ativos com recurso intuitivo de chat com clientes em potencial.
   - [Ver perfil](https://www.capterra.pt/software/187044/mint-service-desk)
   - [Compare vs Desk Manager](https://www.capterra.pt/compare/173025/187044/help-desk-software/vs/mint-service-desk)
4. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs Desk Manager](https://www.capterra.pt/compare/173025/202528/help-desk-software/vs/milvus)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Comece gratuitamente com o LiveAgent e construa relacionamentos sólidos com os clientes com uma ferramenta de suporte técnico para empresas de todos os tamanhos.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Desk Manager](https://www.capterra.pt/compare/102188/173025/liveagent/vs/help-desk-software)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Acelere o tempo de resolução e automatize os fluxos de trabalho com um software de suporte de TI e de RH expansível.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Desk Manager](https://www.capterra.pt/compare/164283/173025/zendesk/vs/help-desk-software)
7. **SysAid** — 4.5/5 (511 reviews) — O SysAid ajuda a TI a trabalhar de maneira mais inteligente, não mais difícil, com automação de suporte técnico baseada em uma década de informações de inteligência artificial. Experimente gratuitamente.
   - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
   - [Compare vs Desk Manager](https://www.capterra.pt/compare/107225/173025/sysaid/vs/help-desk-software)
8. **JIRA Service Management** — 4.5/5 (763 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs Desk Manager](https://www.capterra.pt/compare/138769/173025/jira-service-management/vs/help-desk-software)
9. **Atera** — 4.5/5 (446 reviews) — O Atera é um software de RMM completo para MSPs e equipes de TI internas. Ele inclui tudo de que você precisa em um só lugar. Experimente gratuitamente.
   - [Ver perfil](https://www.capterra.pt/software/144309/atera)
   - [Compare vs Desk Manager](https://www.capterra.pt/compare/144309/173025/atera/vs/help-desk-software)
10. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage é a plataforma de Help desk de TI mais avaliada e mais bem cotada. Leia o que os clientes dizem\!
    - [Ver perfil](https://www.capterra.pt/software/129478/solarwinds-service-desk)
    - [Compare vs Desk Manager](https://www.capterra.pt/compare/129478/173025/solarwinds-service-desk/vs/help-desk-software)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
    - [Ver perfil](https://www.capterra.pt/software/179501/manageengine-service-desk-plus)
    - [Compare vs Desk Manager](https://www.capterra.pt/compare/173025/179501/help-desk-software/vs/manageengine-service-desk-plus)
12. **NinjaOne** — 4.7/5 (282 reviews) — O Ninja ticketing é uma solução de suporte técnico de TI flexível e fácil de usar, com automações que tornam os técnicos mais eficientes.
    - [Ver perfil](https://www.capterra.pt/software/165889/ninjaone)
    - [Compare vs Desk Manager](https://www.capterra.pt/compare/165889/173025/ninjaone/vs/help-desk-software)
13. **TOPdesk** — 4.4/5 (110 reviews) — Software de gestão de serviços alinhado à Biblioteca de Infraestrutura de Tecnologia da Informação (ITIL na sigla em inglês), com um painel de principais indicadores de desempenho (KPI na sigla em inglês) que ajuda a monitorar a carga de trabalho de cada funcionário e delegar tarefas com eficiência.
    - [Ver perfil](https://www.capterra.pt/software/127562/topdesk)
    - [Compare vs Desk Manager](https://www.capterra.pt/compare/127562/173025/topdesk/vs/help-desk-software)
14. **Autotask PSA** — 4.3/5 (155 reviews) — A solução personalizável inclui gestão de projetos, CRM e central de serviços, com tempo e cobrança integrados, executados no mesmo banco de dados.
    - [Ver perfil](https://www.capterra.pt/software/1004024/autotask-psa)
    - [Compare vs Desk Manager](https://www.capterra.pt/compare/173025/1004024/help-desk-software/vs/autotask-psa)
15. **HaloITSM** — 4.7/5 (43 reviews) — O HaloITSM reúne o que você precisa para suporte de TI em uma solução centralizada.
    - [Ver perfil](https://www.capterra.pt/software/200140/haloitsm)
    - [Compare vs Desk Manager](https://www.capterra.pt/compare/173025/200140/help-desk-software/vs/haloitsm)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software)
- [Sistemas de Service Desk](https://www.capterra.pt/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/173025/help-desk-software)
- [View Product Profile](https://www.capterra.pt/software/173025/help-desk-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/173025/help-desk-software> |
| de-AT | <https://www.capterra.at/alternatives/173025/help-desk-software> |
| de-CH | <https://www.capterra.ch/alternatives/173025/help-desk-software> |
| en | <https://www.capterra.com/p/173025/Help-Desk-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/173025/help-desk-software> |
| en-AU | <https://www.capterra.com.au/alternatives/173025/help-desk-software> |
| en-CA | <https://www.capterra.ca/alternatives/173025/help-desk-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/173025/help-desk-software> |
| en-IE | <https://www.capterra.ie/alternatives/173025/help-desk-software> |
| en-IL | <https://www.capterra.co.il/alternatives/173025/help-desk-software> |
| en-IN | <https://www.capterra.in/alternatives/173025/help-desk-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/173025/help-desk-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/173025/help-desk-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/173025/help-desk-software> |
| es | <https://www.capterra.es/alternatives/173025/help-desk-software> |
| es-AR | <https://www.capterra.com.ar/alternatives/173025/help-desk-software> |
| es-CL | <https://www.capterra.cl/alternatives/173025/help-desk-software> |
| es-CO | <https://www.capterra.co/alternatives/173025/help-desk-software> |
| es-CR | <https://www.capterra.co.cr/alternatives/173025/help-desk-software> |
| es-DO | <https://www.capterra.do/alternatives/173025/help-desk-software> |
| es-EC | <https://www.capterra.ec/alternatives/173025/help-desk-software> |
| es-MX | <https://www.capterra.mx/alternatives/173025/help-desk-software> |
| es-PA | <https://www.capterra.com.pa/alternatives/173025/help-desk-software> |
| es-PE | <https://www.capterra.pe/alternatives/173025/help-desk-software> |
| fr | <https://www.capterra.fr/alternatives/173025/help-desk-software> |
| fr-BE | <https://fr.capterra.be/alternatives/173025/help-desk-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/173025/help-desk-software> |
| fr-LU | <https://www.capterra.lu/alternatives/173025/help-desk-software> |
| pt | <https://www.capterra.com.br/alternatives/173025/help-desk-software> |
| pt-PT | <https://www.capterra.pt/alternatives/173025/help-desk-software> |

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