---
description: Tudo sobre Balto: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Balto - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Coaching em Vendas](/directory/31333/sales-coaching/software) > [Balto](/software/169149/balto) > [Alternativas ao Balto](https://www.capterra.pt/alternatives/169149/balto)

# Alternativas ao Balto

Canonical: https://www.capterra.pt/alternatives/169149/balto

> Explore the top alternatives to Balto. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Balto](https://www.capterra.pt/compare/102188/169149/liveagent/vs/balto)
2. **Convoso** — 4.5/5 (386 reviews) — O Convoso foi projetado para vendas externas. Os clientes que usam o Convoso tiveram um aumento de 300% nas taxas de contato e de 30% na receita.
   - [Ver perfil](https://www.capterra.pt/software/76768/cloud-predictive-dialer)
   - [Compare vs Balto](https://www.capterra.pt/compare/76768/169149/cloud-predictive-dialer/vs/balto)
3. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Software de central de atendimento hospedado (de entrada e saída), com vários recursos e flexível, fácil de implantar, gerenciar e usar todos os dias.
   - [Ver perfil](https://www.capterra.pt/software/29589/callcenternow)
   - [Compare vs Balto](https://www.capterra.pt/compare/29589/169149/callcenternow/vs/balto)
4. **Avaya UCaaS** — 4.4/5 (91 reviews) — O Avaya IX Contact Center ajuda a criar conexões naturais, humanas ou digitais, em todos os canais de comunicação.
   - [Ver perfil](https://www.capterra.pt/software/1174/crm-central)
   - [Compare vs Balto](https://www.capterra.pt/compare/1174/169149/crm-central/vs/balto)
5. **Talkdesk** — 4.5/5 (732 reviews) — O Talkdesk é um software intuitivo de central de atendimento, baseado na nuvem, com recursos avançados, geração de relatórios abrangentes e integrações.
   - [Ver perfil](https://www.capterra.pt/software/132852/talkdesk)
   - [Compare vs Balto](https://www.capterra.pt/compare/132852/169149/talkdesk/vs/balto)
6. **Voiso** — 4.7/5 (30 reviews) — Solução de central de atendimento tudo-em-um, projetada para obter o melhor de cada interação com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/203121/voiso)
   - [Compare vs Balto](https://www.capterra.pt/compare/169149/203121/balto/vs/voiso)
7. **3CX** — 4.4/5 (465 reviews) — O 3CX é um IP PBX de padrões abertos, incluindo videoconferência, bate-papo ao vivo e aplicativos móveis. Adequado para qualquer tipo de negócio ou setor.
   - [Ver perfil](https://www.capterra.pt/software/158704/3cx)
   - [Compare vs Balto](https://www.capterra.pt/compare/158704/169149/3cx/vs/balto)
8. **Five9** — 4.2/5 (481 reviews) — Central de contato na nuvem com inteligência artificial prática - entrada, saída, ACD, resposta de voz interativa, discador preditivo, bate-papo, gravação de chamadas e integrações com CRM.
   - [Ver perfil](https://www.capterra.pt/software/132405/five9)
   - [Compare vs Balto](https://www.capterra.pt/compare/132405/169149/five9/vs/balto)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
   - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
   - [Compare vs Balto](https://www.capterra.pt/compare/134775/169149/incontact-call-center-software/vs/balto)
10. **Aircall** — 4.2/5 (458 reviews) — O Aircall é o mais intuitivo sistema telefônico baseado na nuvem. Experimente uma configuração fácil, sem hardware e dezenas de integrações de CRM.
    - [Ver perfil](https://www.capterra.pt/software/144486/aircall)
    - [Compare vs Balto](https://www.capterra.pt/compare/144486/169149/aircall/vs/balto)
11. **CTM** — 4.6/5 (150 reviews) — Capture a jornada completa do cliente entre equipes e acompanhe todas as conversas em uma única plataforma, com o CallTrackingMetrics.
    - [Ver perfil](https://www.capterra.pt/software/152004/call-tracking-software)
    - [Compare vs Balto](https://www.capterra.pt/compare/152004/169149/call-tracking-software/vs/balto)
12. **ZIWO** — 4.7/5 (108 reviews) — Software de central de contato na nuvem implantado instantaneamente. Totalmente baseado em API. Plugins de CRM.. Conecte agentes reais ou virtuais.
    - [Ver perfil](https://www.capterra.pt/software/171265/ziwo)
    - [Compare vs Balto](https://www.capterra.pt/compare/169149/171265/balto/vs/ziwo)
13. **Genesys Cloud CX** — 4.3/5 (262 reviews) — O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
    - [Compare vs Balto](https://www.capterra.pt/compare/21409/169149/genesys-cloud/vs/balto)
14. **CallHippo** — 4.4/5 (675 reviews) — O CallHippo é um sistema de telefonia fácil de usar que oferece suporte de nível internacional. Pode ser configurado instantaneamente e oferece geração de relatórios avançada.
    - [Ver perfil](https://www.capterra.pt/software/159578/callhippo)
    - [Compare vs Balto](https://www.capterra.pt/compare/159578/169149/callhippo/vs/balto)
15. **Vanillasoft** — 4.6/5 (233 reviews) — A VanillaSoft capacita as equipes de vendas a responder aos clientes potenciais mais rapidamente, envolver-se de forma consistente e desenvolver oportunidades mais qualificadas.
    - [Ver perfil](https://www.capterra.pt/software/27609/vanillasoft)
    - [Compare vs Balto](https://www.capterra.pt/compare/27609/169149/vanillasoft/vs/balto)

## Categorias relacionadas

- [Software de Coaching em Vendas](https://www.capterra.pt/directory/31333/sales-coaching/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software)
- [Software de Garantia de Qualidade de Contact Center](https://www.capterra.pt/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/169149/balto)
- [View Product Profile](https://www.capterra.pt/software/169149/balto)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/169149/balto> |
| de-AT | <https://www.capterra.at/alternatives/169149/balto> |
| de-CH | <https://www.capterra.ch/alternatives/169149/balto> |
| en | <https://www.capterra.com/p/169149/Balto/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/169149/balto> |
| en-AU | <https://www.capterra.com.au/alternatives/169149/balto> |
| en-CA | <https://www.capterra.ca/alternatives/169149/balto> |
| en-GB | <https://www.capterra.co.uk/alternatives/169149/balto> |
| en-IE | <https://www.capterra.ie/alternatives/169149/balto> |
| en-IL | <https://www.capterra.co.il/alternatives/169149/balto> |
| en-IN | <https://www.capterra.in/alternatives/169149/balto> |
| en-NZ | <https://www.capterra.co.nz/alternatives/169149/balto> |
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| es | <https://www.capterra.es/alternatives/169149/balto> |
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| es-CL | <https://www.capterra.cl/alternatives/169149/balto> |
| es-CO | <https://www.capterra.co/alternatives/169149/balto> |
| es-CR | <https://www.capterra.co.cr/alternatives/169149/balto> |
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| nl | <https://www.capterra.nl/alternatives/169149/balto> |
| nl-BE | <https://www.capterra.be/alternatives/169149/balto> |
| pt | <https://www.capterra.com.br/alternatives/169149/balto> |
| pt-PT | <https://www.capterra.pt/alternatives/169149/balto> |

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